Gambling Commission to support Bacta’s Social Responsibility Exchange

UK’s Gambling Commission extends its support to the Social Responsibility Exchange, a new initiative launched by the British Amusement Catering Trade Association (BACTA). It is an inclusive free-to-participate event designed to provide a platform for business owners, operators and their staff to figure out the best practice.

A number of leading professionals will offer their insights in the event, scheduled to be held on 21 November 2018, the day before the BACTA Annual Convention and AGM. UK Gambling Commission Programme Director Helen Rhodes will be one of the key speakers, she will participate in the panel discussion for the session entitle: Improving The Customer Journey For the Problem Or At Risk Customer.

She is leading the Gambling Commission’s safer gambling team, responsible for creating the Commission’s policy and work connected with protection of children and those in vulnerable circumstances.

The session will offer insights into how staff can provide a positive and safe experience for those customers who may be particularly vulnerable to harm through impaired decision-making skills such as through poor mental health or dementia.

She said she is looking forward to attending the event: “Making gambling fairer and safer is a cornerstone of our work here at the Commission so we were very pleased when we heard that bacta was hosting a social responsibility conference. I’m very much looking forward to be on a panel focused on looking for solutions that prevent harm to consumers.”

To register for this landmark event, contact Linda Malcolm at bacta on +44(0)20 7730 6444 or at [email protected]