Latest News
ComeOn Group joins forces with conversational AI market leader Ada

Leading iGaming company ComeOn Group announced entering into a partnership with Ada, a company specialised in automated brand interaction. ComeOn has implemented Ada’s chatbot solution that is powered by AI, to scale up their customer support as well as deliver a personalised, and world-class service to their customer base. ComeOn has already launched the chatbot in several markets and reveals that the plan is to have all markets and languages live by Q3 this year.
This launch is a big milestone in ComeOn’s overarching strategy to deliver a market leading Customer Experience. Ada’s AI powered chatbot has decreased handling time allowing ComeOn’s Customer Experience team to focus on direct player interaction resolving more queries on first contact.
Daniela Vella, Chief Operating Officer at ComeOn Group, said: “This is a big enabler for the team to drive forward our signature first class support whilst still aligning with the bigger automation transformation of the group. Ada was a natural choice for ComeOn Group given the synergies between us – the solution is efficient from both a technology and a human aspect!”
Jim Monroe, Vice President of Customer Experience at Ada, said: “We’re excited to be working with ComeOn Group’s Customer Experience team. They’re an innovative team and are inquisitive, analytical, and adept with the Ada Platform. They are leveraging our segmentation and multilingual capabilities to deliver a personalised experience to their customers across their multiple brands and languages.”
-
eSports9 hours ago
TEAM VITALITY AND PARIS SAINT-GERMAIN ESPORTS ANNOUNCE EA FC COLLABORATION
-
Asia7 days ago
Tesla to showcase Model Y with NODWIN Gaming at the thrilling BGMS Season 4 Grand Finals
-
Compliance Updates7 days ago
SOFTSWISS Compliance Expert Shares Knowledge on AML in iGaming for Sumsub Academy
-
Africa7 days ago
Racing1 is exhibiting for the first time at the Grand Prix D’Afrique
-
Latest News7 days ago
Åland-Based Gaming Company Paf Becomes Main Partner of the Finnish Ski Association – One of the Most Significant Sponsorship Agreements in the Association’s History
-
Latest News7 days ago
Kaizen Gaming data – FC Barcelona the fan favourite to win the Champions League
-
Latest News7 days ago
Animo Studios debuts virtual hosts for live table games starting with Stake
-
Latest News7 days ago
Week 37/2025 slot games releases