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Compliance Updates

IAGR announces International Regulatory Award 2024 winners

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The winners of IAGR’s 2024 International Regulatory Awards have been revealed, with regulators from Australia, the Netherlands and Denmark taking home the trophies during the IAGR & IMGL Rome Conference.

This year’s winners showcase innovative and effective regulatory efforts from across the globe.

  1. Regulatory Excellence Award: Australian Communications and Media Authority (ACMA)
    For the launch of the BetStop National Self Exclusion Register, the ACMA was recognised for overcoming complex delivery and regulatory challenges to create Australia’s first centralised exclusion register.
  1. Regulatory Innovation Award: Kansspelautoriteit (Ksa), Netherlands Gambling Authority
    The Ksa was commended for its use of data to enhance consumer protection, fast-tracking advanced dashboards to improve regulatory oversight.
  1. Best Regulatory Campaign Award: Danish Gambling Authority
    The Danish Gambling Authority won for its ‘One Armed Bandit’ campaign, which used humour and collaboration with influencers to engage the public on responsible gambling.

IAGR Vice President, Sarah Kelly, who was part of the judging panel, said:

‘This year saw one of the highest numbers of global nominations, with a diversity of entries reflecting the increasing efforts of our members to improve regulation of the gaming sector.

‘Our winners have shown exceptional dedication in advancing regulatory standards for the benefit of the gaming industry and its consumers.’

ACMA Chair, Nerida O’Loughlin said:

‘BetStop – the National Self-Exclusion Register represents a significant enhancement of consumer safeguards available to Australians who gamble. The IAGR award for regulatory excellence is recognition of the dedication and collaboration of ACMA staff in delivering this important safeguard which has supported the more than 30,000 Australians registered to date.’

Michel Groothuizen, Chairman of the Ksa/Netherlands Gambling Authority said:

‘I was honoured to be in Rome on behalf of our organization. I greatly appreciate the international acknowledgement for ‘Markers of risk’. I would like to thank my dedicated and impactful colleagues Dr. Flóra Felsö and Dr. Judith Kas and their team for their hard work. The report about this project will be published later this year. A great contribution to our mission which states consumers must be able to play safely. We act to prevent misconduct.’

Anders DorphDirector of the Danish Gambling Authority, said:
‘Our campaign “The One-Armed Bandit” targets underage persons to prevent them from gambling, which is why we took a quite unusual approach. For instance, our character uses a type of language which one does not normally hear in campaigns from public organisations. However, we found it necessary to use unorthodox methods to reach our target group and I am very thankful that the IAGR jury saw the value of our campaign.

‘Preventing underage children and young people from gambling and gambling harm is an important agenda for the Danish Gambling Authority which is why I am particularly proud of the award.’

These prestigious awards underscore the importance of collaboration, innovation and dedication in the global regulation of gambling. 

Compliance Updates

Danish Gambling Authority Opens Applications for Land-based Bingo Licences

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The Danish Gambling Authority has officially opened applications for land-based bingo licences under the country’s new regulatory framework.

The licences will be valid from 1 January 2025 for applicants who meet the required conditions and submit complete applications by 10 December 2024.

This development provides opportunities for operators to offer land-based bingo within a regulated environment.

To assist prospective applicants, the Danish Gambling Authority has created a dedicated “Land-Based Bingo” webpage. Here, operators can access application materials, guidelines and instructions to ensure submissions are completed accurately.

Operators seeking a licence valid from 1 January 2025 must submit their applications by the 10 December deadline. Applications that meet all requirements will be processed in time for the start date.

In cases where additional information or conditions are needed, the authority may issue licences with specific stipulations, granting operators additional time to address outstanding issues.

To support industry stakeholders, the Danish Gambling Authority will host an information meeting about the new land-based bingo rules on 5 December 2024. The session will take place at Englandsgade 25, Odense, and interested parties are encouraged to register by 29 November 2024.

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Compliance Updates

CT Interactive announces certification of new games for the Italian market

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CT Interactive announces certification of new games for the Italian market
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CT Interactive is thrilled to announce that new titles have officially received certification for the Italian market, ready to bring a fresh wave of entertainment to players across the country. This certification ensures that the games adhere to Italy’s stringent regulatory standards for fairness, security, and quality, reinforcing CT Interactive’s dedication to providing top-tier gaming experiences.

The newly certified games include: 5x Cherry PartyChristmas StormJester JackLucky KiwiMega GnomePiggy CrashStar GirlThe Big ChilliThe New Queen of FruitsTreasure Chase.

These exciting games offer a diverse range of themes, from the festive charm of Christmas Storm to the whimsical adventures of Piggy Crash and Mega Gnome. Whether players are in the mood for the nostalgic appeal of a classic fruit slot like The New Queen of Fruits, or looking for thrilling treasure hunts in Treasure Chase, there’s something for every type of player.

Each game has been developed with a focus on delivering engaging features, rewarding bonuses, and immersive gameplay. With unique mechanics and visually striking graphics, these releases are designed to captivate Italian players and keep them returning for more.

CT Interactive remains committed to enhancing the Italian gaming landscape by consistently providing fresh, exciting content and introducing new ways to play.

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Compliance Updates

MGA Marks Safer Gambling Week by Hosting Focus Group on Addressing Problem Gambling

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As part of Safer Gambling Week, the Malta Gaming Authority (MGA) has launched the first in a series of focus groups aimed at addressing problem gambling and its effects on Maltese communities.

Bringing together key stakeholders such as Caritas Malta, Aġenzija Sedqa, the OASI Foundation and the Responsible Gaming Foundation, the session explored a self-assessment tool that the Authority is currently developing, grounded in recent research and industry trends.

The self-assessment tool, which will be available both in English and in Maltese, will guide individuals through a set of questions to help them identify whether gambling is causing harm in their lives. Based on the user’s responses, the tool will provide personalised recommendations and direct them to appropriate support services.

With invaluable input from organisations experienced in supporting individuals affected by problem gambling, the tool will undergo further refinement to maximise its effectiveness and relevance.

Clinical Chair at Aġenzija Sedqa, Anna Maria Vella, hailed the focus group as a “welcome initiative” which brought together a multidisciplinary team of experts.

“Working together and not in silos is always beneficial. We learn from each other to be more effective.”

Louis Bellizzi, Secretary of Caritas’ Foundation for Victims of Usury, said: “The MGA is in a unique position to coordinate the national effort to help alleviate the scourge of gambling addictions.”

In recent years, the Authority has taken significant steps to promote safer gambling practices, ranging from regular supervisory reviews on responsible gambling to enforcing stricter regulations.

The MGA closely monitors operators’ implementation of behavioural monitoring systems, self-exclusion systems and responsible marketing practices.

With a focus on high-risk areas, the Authority is refining its supervisory approach to be more dynamic and data-driven, ensuring responsible gambling practices are maintained and continuously improved to protect players effectively.

The MGA’s efforts align closely with the European Gaming and Betting Association (EGBA)’s initiative to establish a unified European standard for identifying markers of harm. The MGA is actively engaged in this initiative, working closely with fellow regulators and industry experts to create a comprehensive standard aimed at early identification of behaviours indicative of problem gambling.

The Authority’s proactive involvement in such initiatives underscores its dedication to fostering a responsible and transparent gaming sector, both locally and across Europe.

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