Industry News
Aragon and Catalonia officials visit Zitro Games
The high officials of Aragon and Catalonia have visited the facilities of Zitro Technological Campus in Barcelona. The visiting team was headed by the Interior Justice Director of the Government of Aragón, Ms. María Ángeles Júlvez León, and the Tax and Gambling Director of the Generalitat of Catalonia, Ms. Natalia Caba Alba. They were accompanied respectively by the Head of Authorisation and Sanctions Service Ms. Elena Pérez Aparicio and by the Gambling Deputy Director Mr. Amadeu Farré i Morel. The team examined the manufacturing process behind each product in detail.
Forming an exceptional entourage, and accompanied by Johnny Viveiros Ortiz, founder of Zitro, Manuela Jiménez, Vice President, Sebastián Salat, CEO, Marta Cuesta, Product Director, and Cristina García, Director of Institutional Relations, the authorities have visited the different departments which are located in the Zitro Technological Campus, where software development, video bingo and video slot game design and Zitro Interactive applications are carried out.
The campus, which is fully devoted to Research + Development + Innovation activities, also has state-of-the-art video and sound recording studios, as well as a plant that’s dedicated to the manufacture and quality control of Zitro and Bryke gaming machines.
Johnny Viveiros Ortiz said that “we are very grateful to the authorities for their interest in learning about our Technology Campus and we are very proud to show them our Factory of Ideas in detail, where Zitro’s great team turns them into unique experiences for players around the world, using the most advanced technology on the market.”
Industry News
Kindred’s Journey Towards Zero: An Increase in Q3 Revenue from High-risk Players
Kindred Group plc (Kindred) has reported a slight increase in its share of revenue from high-risk players for the third quarter 2024 at 3.2% (Q2 2024 3.0%). The percentage of detected customers who exhibited improved behaviour after interventions showed an improvement at 87.3% (compared to 86.8% in Q2 2024 and 87.1% in Q1 2024). The improvement underscores Kindred’s ongoing commitment to not only identifying risk behaviour but also continuously refining the interventions applied to foster safer gambling habits.
“The rise in high-risk revenue presents a challenge in the third quarter, which reinforces the need for further advancements in our behavioral harm detection and automated intervention systems. Looking ahead, we recognise this need as well as to broaden our focus to ensure comprehensive coverage across more areas related to safer gambling. A key aspect of this future strategy is to build on the strengths, insights and knowledge gained from our proprietary detection system over the years,” said Esther Scheepers, Head of Responsible Gambling at Kindred Group.
“The general awareness and knowledge around gambling disorder is increasing rapidly, as is the sophistication of technological support tools. By combining our own knowledge with new and improved technology, we can enhance detection capabilities further. We are currently upgrading our detection system with a new improved system, which will enable us to integrate more robust compliance features and optimise our overall approach to safer gambling. Additionally, we are exploring opportunities to expand and refine our research initiatives, particularly in areas shaped by current trends and emerging issues in consumer protection,” Esther Scheepers added.
Industry News
Nadine Dereza Returns to Chair the ICE World Gaming Forum
Award-winning former Financial Times journalist and business broadcaster Nadine Dereza has been confirmed to chair January’s World Gaming Forum, the three-day learning, networking and knowledge sharing exchange which replaces ICE VOX.
In a career that’s seen her interview global politicians including the late Kofi Annan, Condoleezza Rice, Ban Ki-moon, Anders Fogh Rasmussen and Gerhard Schröder, Nadine will once again be applying her journalist skill set to Clarion Gaming’s sector-leading World Regulatory Briefing, Casino & Leaders Conference (formerly the ICC), and the Esports & Games Conference (formerly the Esports Betting Conference), having previously presented the final edition of ICE VOX in London.
The ICE World Gaming Forum will run Monday 20th – Wednesday 22nd January 2025 alongside the ICE and iGB Affiliate exhibitions which will be hosted for the first time at the Fira Gran Via Barcelona, one of Europe’s biggest and best-appointed venues and home to prestigious Tier 1 events including Smart City Expo, IOT World Congress, Mobile World Congress, IBTM World and Integrated Systems Europe.
Clarion Gaming’s Senior Conference Producer Damien Ashton-Wellman said: “We are delighted to have Nadine back on the team for delivering the first edition of the World Gaming Forum. Nadine was central to the success of the 2024 ICE conferences which featured over 1,210 senior decision makers from 79 countries, including 621 operator C-Level, 87 global CEOs, 72 national and regional regulatory bodies, and 7 government ministers. Her unique blend of financial, political, and technology sector experience, and her broadcast ready presentation skills really delivered an elevated experience for the show.”
He added: “We are confident that our new world class venue and host city partnership will provide a platform for further growth with the ICE World Gaming Forum delivering exclusive connections, in-depth content, and tailored networking events.”
Nadine Dereza said: “I’m delighted to have been invited back to help launch the World Gaming Forum in what is a favourite European city of mine. The gambling industry is a highly innovative sector for entrepreneurs, policy makers and campaigners alike. ICE reflects this dynamic on a global scale and I’m looking forward to hosting insightful debates, regulatory updates and plenty of knowledge sharing. I’ve described ICE as being the ‘Davos of Gaming’ because it’s the largest gathering of leaders from across the global gaming ecosystem. Having previously hosted the IBTM Leadership Summit for several consecutive years and many international shows in Barcelona, the welcome and event services offered by the city and Fira venue are among the best I’ve worked with, and those attending ICE in January will see that experience too”
The World Gaming Forum will be situated at the heart of the Fira Gran Via Barcelona and feature an exclusive club-style VIP lounge for delegates and speakers, a dedicated networking garden, and provide access to a range of concierge services, including early access to the show each day.
Industry News
BetConstruct Nominated at SiGMA Europe B2B Awards
BetConstruct has been nominated for two categories at the SiGMA Europe B2B Awards that is set to take place in Valletta, Malta on November 11.
BetConstruct’s full-fledged platform was nominated for the Best Platform Provider category, while the novel loyalty system The Last Battle received a nomination for the Unique Selling Point category.
“Our platform and The Last Battle are testaments to BetConstruct’s commitment to pushing the envelope in innovation, and we are excited to be nominated for both categories. The Last Battle in particular is unique, as it can be easily paired with our casino and sports betting products. It helps partners enhance player engagement on their platforms by putting players into different segments, each with their own unique and customisable rewards that are triggered when players earn points and level up,” the company said.
The Awards take place on the 11th of November during the SiGMA Europe 2024 event.
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