Industry News
IDnow notices changes in customer behaviour since Coronavirus (COVID-19) restrictions

IDnow, a leading provider of Identity Verification-as-a-Service solutions with more than 250 customers, publishes statistics on the changed customer habits since Europe has experienced restrictions on everyday life due to the coronavirus (COVID-19).
As part of the Corona Pandemic, many service providers have experienced significant changes in customer demand and behaviour. As a provider of an Identity Verification-as-a-Service platform, IDnow has too seen these changes.
Since the end of February, IDnow has recorded a 26.8% increase in the total demand volume. In addition, the provider of digital verification solutions also notices special changes in the usage times. Before the corona restrictions were put in place, the highest volume of verification requests were usually seen between the hours of 17:00 and 18:00. This peak time has shifted significantly in recent weeks, with the most popular time now being in the middle of what was a usual working day, between 14:00 and 15:00. You can also see a shift from weekends to weekdays.
Besides the change in usage times, IDnow also sees a rise in volume from certain industries. For example, there has been a strong increase in requests for loans and platforms for digital currencies.
You can find the complete infographics here: https://www.idnow.io/l/how-corona-changes-customer-behavior/
-
eSports4 days ago
Post Malone to Headline Esports World Cup 2025 Opening Ceremony in Riyadh
-
Gambling in the USA7 days ago
Gaming Americas Weekly Roundup – June 9-15
-
Conferences in Europe7 days ago
Gaming in Germany Conference: November 11, 2025 | Save the date!
-
Affiliate Industry5 days ago
TESTA debuts TESTA Score, allowing operators to benchmark UX
-
Conferences in Europe7 days ago
PIN-UP Global to Participate in IGB L!VE London
-
Latest News7 days ago
Nolimit City boards a wild ride at 35,000 feet in Flight Mode
-
Latest News7 days ago
Personalised gaming is the new competitive edge for online casinos
-
Compliance Updates6 days ago
Ukrainian Gambling Companies Develop Software to Detect Illegal Online Casinos