Jdigital Launches Problem Gambling Helpline with FEJAR

Jdigital has entered into a deal with the problem-gambling specialist FEJAR.

The deal sees eight Jdigital members – Codere, Ebingo, Entain, Flutter, Sisal, Sportium, Wanabet and Winamax – beginning to trial a new gambling support helpline managed by FEJAR. The freephone helpline (900 533 025) will be promoted across the operators’ digital assets.

FEJAR is recognised as Spain’s longest-serving therapeutic society specialising in the treatment of gambling addiction and its compulsive behaviours.

“We are very proud of joining forces with Fejar in the fight against problematic gambling in Spain,” Andrea Vota, president of Jdigital, said.

Vota remarked that Jdigital members had not hesitated in promoting FEJAR’s new helpline as a tool to enhance the protection of vulnerable players and safeguard operator’s services.

“Our members have a strong commitment to their users and society in general, as well as with our goal of promoting safe and responsible environments for online gambling activity as a responsible form of entertainment,” Vota added.

Jdigital underscored that its relationship with FEJAR would be totally transparent, with its partner publishing independent reports on the helpline progress and development.

“The first phone number to be launched in collaboration with the Spanish online gambling association. We are pleased to have signed this agreement with Jdigital and some of the main online gambling companies in the country, because it highlights the importance of joining efforts on the fight against problematic gambling, a task that has been Fejar’s main goal since its foundation in 1991,” Maxi Gutiérrez, president of FEJAR, said.