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Compliance Updates

UKGC: Ladbrokes Coral Group to pay £5.9m for past failings in anti-money laundering and social responsibility

George Miller

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UKGC: Ladbrokes Coral Group to pay £5.9m for past failings in anti-money laundering and social responsibility
Photo Source: riskscreen.com
Reading Time: 2 minutes

 

Systemic failings at the Ladbrokes Coral Group has led to a penalty package including a series of improvement measures that must be implemented by new owner GVC and a £5.9m payment, while further investigations into the actions of Personal Management Licence holders continue.

An investigation by the Gambling Commission found between November 2014 and October 2017 Ladbrokes and Coral failed to put in place effective safeguards to prevent consumers suffering gambling harm and against money laundering, with this failing continuing after their merger as the Ladbrokes Coral Group.

As a result the following occurred:

  • Ladbrokes did not carry out any social responsibility interactions with a customer who lost £98,000 over two-and-a-half years, had 460 attempted deposits into their account declined, and even asked the operator to stop sending promotions.
  • Despite one customer spending £1.5m over two-years 10 months, Coral did not ask the customer to evidence their source of funds and could not provide evidence of any social responsibility interactions being carried out. During their time with the operator the customer displayed signs of problem gambling including logging into their account an average of 10 times a day for a month and losing £64,000 in one month alone.
  • Ladbrokes could not provide any evidence of carrying out social responsibility interactions with a customer who deposited over £140,000 in the first four months of their account being open.
  • Ladbrokes, having identified concerns with a customer, then allowed further significant gambling without taking additional steps to verify the source of funds or consider if the customer could afford to spend and lose that amount of money.

Richard Watson, Commission Executive Director, said: “Decision makers at gambling businesses need to invest in the welfare of their customers and the integrity of money being gambled with.

“These were systemic failings at a large operator which resulted in consumers being harmed and stolen money flowing though the business and this is unacceptable.”

As part of this settlement the Ladbrokes Coral Group’s new owners GVC will pay £4.8m in lieu of a financial penalty and will divest £1.1m gained from customers as a result of its failings. GVC will also review the top 50 customers for the years 2015-2017 to consider whether any further failings can be identified, and if so they will divest themselves of profit accordingly.

GVC has committed to making a number of improvements to the business including overhauling its responsible gaming and customer interaction processes, retraining staff, and hiring new staff.

The Gambling Commission is still making enquiries into the role Personal Management Licence holders played in these failures.

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Compliance Updates

Ukrainian Parliament Registers Draft Law on Regulation of Gambling Industry

Niji Narayan

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Ukrainian Parliament Registers Draft Law on Regulation of Gambling Industry
Photo Source: unian.info
Reading Time: 1 minute

 

Verkhovna Rada, the Parliament of Ukraine, has registered a draft Law “On State Regulation of Activities in the Organization and Conduct of Gambling.” The Government’s bill aims to comprehensively streamline the organisation and conduct of gambling.

Adoption of the bill will allow to regulate the problem of illegal gambling business distribution and prevent gaming addiction. The legalisation of gambling business will also increase revenues of the budget up to UAH 5 billion, but the final figures of the expected budget earnings will depend on the version the MPs adopt the law.

Since 2009, the Law of Ukraine “On Prohibition of Gambling in Ukraine” has been in force. But the results of this ban have led to gambling being a shadow business and their organisers receiving a surplus; the State budget has not been filled through taxes and fees from such gambling industry.

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Compliance Updates

MGA Tightens Definition of Start-ups

Niji Narayan

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MGA Tightens Definition of Start-ups
Reading Time: 1 minute

 

The Malta Gaming Authority (MGA) has announced changes to the regulations on gaming license fees to narrow the definition of start-ups, potentially ramping up costs for smaller gaming businesses.

Previously, a start-up owner had to generate less than €10m in revenue from gaming or related sectors during the previous financial year, but now, such an owner must generate less than this amount over the previous 36 months.

The rule applies both to individuals who have generated more than €10m and to those who are “part of, or controlled by, a corporate group” who have generated the same.

Under the current license fee regulations, start-ups are exempt from paying the compliance contribution, which may be between €15,000 and €600,000, depending on revenue and the type of gaming services offered.

“This amendment is aimed at ensuring that undertakings classified as start-ups are truly such, whilst simultaneously not prejudicing corporate groups that were in the business many years back and wish to benefit from such an incentive by starting up again,” MGA explained.

The changes will come into effect from January 1, 2020.

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Compliance Updates

Videoslots expands into Italy

George Miller

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Videoslots expands into Italy
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Operator given licence to enter regulated market

Leading online casino Videoslots.com has been awarded a licence by Italy’s gambling regulator AAMS – allowing the operator to enter the regulated market and further enhance its footprint across Europe.

Players in Italy will soon be able to enjoy the industry’s biggest and best online casino, which offers more than 3,600 slots and table games from some of the world’s most respected and innovative suppliers.

It means the operator will soon be able to offer its services in the market and comes just weeks after Videoslots was granted a Danish licence, joining a list of licenses that includes the United Kingdom, Sweden and Malta.

Alexander Stevendahl, CEO at Videoslots.com, said: “We’re always challenging ourselves to become bigger and better and this Italian licence will open even more doors for us.

“We have already been given the green light to work in a range of important markets within Europe and we can’t wait to start working in Italy, a really exciting regulated market with a lot of potential.”

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