Connect with us
European Gaming Congress Milan
SIS

Compliance Updates

UKGC introduces new rules to make gambling fairer and safer

George Miller

Published

on

UKGC introduces new rules to make gambling fairer and safer
Reading Time: 2 minutes

 

New rules added to the licence conditions and codes of practice (LCCP) will raise standards for alternative dispute resolution (ADR), strengthen requirements on how licensees identify and interact with customers who may be at risk of or experiencing gambling harms, and improve the transparency of funding for research, prevention and treatment.

The latest changes follow open consultations and will come into force later this year and next year.

Changes to alternative resolution providers (ADR)

Gambling businesses will now be required to use only ADR providers who meet the Commission’s additional standards as well as the requirements of the ADR Regulations.

The additional standards cover aspects such as customer service, decision making and governance. They make the role of an ADR provider clearer, improve consistency, and reassure consumers that a provider is independent of the gambling business.

These rules will come into force on 31 October 2019 and will affect all licences (including ancillary remote licensees) except gaming machine technical and gambling software licences.

Changes to customer interaction

The requirements on businesses to interact with customers at risk of or experiencing harm have been strengthened. The new requirements focus more on the outcomes of identifying and interacting with customers who may be at risk of or experiencing harms associated with gambling, as well as assessing the impact that a customer interaction has on an individual consumer and the effectiveness of businesses’ overall approach.

These rules will come into force on 31 October 2019 and will affect all licences, except non-remote lottery, gaming machine technical, gambling software and host licences. Read the guidance for remoteand non-remote operators on customer interaction.

Changes to how operators contribute to research, prevention and treatment

The Commission is committed to pushing operators to meet their responsibilities under the current voluntary arrangements for funding for research, prevention and treatment. The new rules will ensure that funds contributed by gambling businesses to meet the requirements of their licence are targeted at delivering the National Strategy to Reduce Gambling Harms in Britain, by setting a list of bodies to which businesses can contribute.

The change will also support greater transparency of the amounts contributed by gambling businesses over time.

These rules will come into force on 1 January 2020 and will affect all licences.

See the Commission’s consultation response document for the exact wording and a full explanation of the background and nature of these LCCP changes.

Paul Hope, Commission Executive Director, said: “These changes have been designed to make gambling fairer and safer for consumers and we expect gambling firms to meet their responsibilities in these areas.”

George Miller started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

Continue Reading
Advertisement
Comments

Compliance Updates

Ukrainian Parliament Registers Draft Law on Regulation of Gambling Industry

Niji Narayan

Published

on

Ukrainian Parliament Registers Draft Law on Regulation of Gambling Industry
Photo Source: unian.info
Reading Time: 1 minute

 

Verkhovna Rada, the Parliament of Ukraine, has registered a draft Law “On State Regulation of Activities in the Organization and Conduct of Gambling.” The Government’s bill aims to comprehensively streamline the organisation and conduct of gambling.

Adoption of the bill will allow to regulate the problem of illegal gambling business distribution and prevent gaming addiction. The legalisation of gambling business will also increase revenues of the budget up to UAH 5 billion, but the final figures of the expected budget earnings will depend on the version the MPs adopt the law.

Since 2009, the Law of Ukraine “On Prohibition of Gambling in Ukraine” has been in force. But the results of this ban have led to gambling being a shadow business and their organisers receiving a surplus; the State budget has not been filled through taxes and fees from such gambling industry.

Continue Reading

Compliance Updates

MGA Tightens Definition of Start-ups

Niji Narayan

Published

on

MGA Tightens Definition of Start-ups
Reading Time: 1 minute

 

The Malta Gaming Authority (MGA) has announced changes to the regulations on gaming license fees to narrow the definition of start-ups, potentially ramping up costs for smaller gaming businesses.

Previously, a start-up owner had to generate less than €10m in revenue from gaming or related sectors during the previous financial year, but now, such an owner must generate less than this amount over the previous 36 months.

The rule applies both to individuals who have generated more than €10m and to those who are “part of, or controlled by, a corporate group” who have generated the same.

Under the current license fee regulations, start-ups are exempt from paying the compliance contribution, which may be between €15,000 and €600,000, depending on revenue and the type of gaming services offered.

“This amendment is aimed at ensuring that undertakings classified as start-ups are truly such, whilst simultaneously not prejudicing corporate groups that were in the business many years back and wish to benefit from such an incentive by starting up again,” MGA explained.

The changes will come into effect from January 1, 2020.

Continue Reading

Compliance Updates

Videoslots expands into Italy

George Miller

Published

on

Videoslots expands into Italy
Reading Time: 1 minute

 

Operator given licence to enter regulated market

Leading online casino Videoslots.com has been awarded a licence by Italy’s gambling regulator AAMS – allowing the operator to enter the regulated market and further enhance its footprint across Europe.

Players in Italy will soon be able to enjoy the industry’s biggest and best online casino, which offers more than 3,600 slots and table games from some of the world’s most respected and innovative suppliers.

It means the operator will soon be able to offer its services in the market and comes just weeks after Videoslots was granted a Danish licence, joining a list of licenses that includes the United Kingdom, Sweden and Malta.

Alexander Stevendahl, CEO at Videoslots.com, said: “We’re always challenging ourselves to become bigger and better and this Italian licence will open even more doors for us.

“We have already been given the green light to work in a range of important markets within Europe and we can’t wait to start working in Italy, a really exciting regulated market with a lot of potential.”

Continue Reading
Advertisement
NSoft

Global Gaming Industry Newsletter – Weekly Digest (sent every Wednesday)

Please select all the ways you would like to hear from European Gaming Media and Events:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here. Read more about European Gaming Media and Event's Privacy Policy and Terms of Service.

Subscribe to our News via Email

Enter your email address to subscribe to our news and receive notifications of new posts by email.

Latest by author

Trending

Notice for AdBlock users

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.