As announced earlier this week, we are honored to host an important panel discussion which focuses on several topics that include IT Security, Safe Gambling, AML, KYC, CRM, Match-fixing and the use of AI in Responsible Gambling.

For such an interesting topic selection, a seasoned speaker lineup has been added in order to best achieve the goal of debating with the best in the verticals.

You can read more about the speakers of the “(Horus Session) Safe Gambling – IT security and AML / KYC” panel discussion below. They will join Kim Mouridsen (Professor at Aarhus University, Founder and Managing Director Cercare Medical, Founder at Mindway AI) and Pieter Remmers (CEO, Assissa), the moderator of the panel.

Picking the right CRM for Responsible Gambling with Alina B Gleiss (EMEA Sales Manager at Zendesk)

Alina has 10 years of experience in SAS Sales Leadership and International Team Management, and she aims to excel in the delivery of Zendesk’s Customer Service Solution to the Central EMEA Market.

One of her main drivers is the successful implementation of one of the Garter Magic Quadrant leading CRM & Customer Support Software solutions. This success is key to making the Customer Service domain a far better and customer-centric driven environment for all, setting up all companies for growth and success through better and innovative customer experience.

IT Security with Martin Stöfler (Co-Founder, OSM Solutions)

Martin has worked in the IT Security and Compliance field since 2001. He has excelled in a wide variety of roles ranging from penetration testing to heading up the security and compliance teams for major international B2B and B2C iGaming providers. Having been on the forefront of entering newly regulated markets in Europe and the US, he has accumulated a vast amount of experience in the practical aspects of online gaming regulations from an operator and platform provider perspective.

In 2017 Martin co-founded the Austrian Startup OSM Solutions, which focuses on iGaming security and compliance and is about to launch a revolutionary compliance product which will support operators and regulators through the often very complex processes of audit and certification management.

Martin is a former IT Security & Compliance Manager at NYX Interactive (Currently SG Digital) and has also worked with Amaya Gaming Gaming Group.

Combating Match-fixing with Francesco Baranca (Chairman of Committee on Ethics and Fair Play of Football Federation of Ukraine, Secretary General at FederBet Austria & Belgium)

Francesco Baranca is an expert in detecting fixed matches, who has revealed hundreds of matches featuring unfair players and teams over the years of his work.

Francesco is an Italian national who is the Secretary-General of FederBet, an anti-match-fixing organization based in Brussels.

He was head of the legal department of Stanleybet Malta Ltd. from 2001 to 2006, GoldBet Sportwetten GmbH from 2006 to 2009, and SKS365 GmbH from 2009 to 2013.

He has a Masters Degree in Law from Università Cattolica del Sacro Cuore, in Milan.

He speaks Italian, English, French, Spanish and German.

Francesco has been newly elected as Chairman of the Committee for Ethics and Fair Play of the Football Federation of Ukraine.

AML / KYC with Dr. Manfred Galdes (Partner at ARQ Group Malta)

Until two years ago Manfred held the position of Director of the FIAU, Malta’s financial intelligence unit. During his eight-year tenure, he acted as the operational head of the FIAU, which besides being the country’s FIU is also the body responsible for the supervision of all obliged entities (both financial entities and DNFBPs) under Maltese law. He also previously held the position of Manager, Legal and International Affairs Unit at the Malta Financial Services Authority, the single regulator responsible for the supervision of all banks, financial institutions and other entities providing financial services operating in or from Malta.

During his tenure at the FIAU, Manfred spearheaded the development of an effective risk-based supervisory framework and dedicated himself to refining Malta’s capabilities in fighting financial crime both through his efforts within the FIAU but also through his involvement in other high-level domestic committees. He was also entrusted with the coordination of Malta’s first AML/CFT national risk assessment.

Over the years he represented Malta on international bodies and expert groups such as the EU Expert Group on the Prevention of Money Laundering and Financing of Terrorism, the EU FIUs Platform and the Egmont Group. He was also a member of Malta’s delegation to MONEYVAL for several years and Malta’s delegation to the Conference of the Parties set up for the purpose of assessing adherence to the Council of Europe Convention on Laundering, Search, Seizure and Confiscation of the Proceeds from Crime and on the Financing of Terrorism (CETS no°198) for two years.

In September 2016 Manfred joined the ARQ Group, a multi-disciplinary professional firm, as Managing Director of ARQ Risk & Compliance, leading a team of professionals providing specialist advisory and support services to private and public entities in the field of financial crime compliance. He is also a partner of Fenech Farrugia Fiott Legal, a Malta-based law firm with offices in Valletta and Birkirkara.

Today he advises a number of banks, financial institutions, and top-tier gaming companies and assists them with strengthening their compliance structures and systems. He also leads a team of international experts that provide advisory services to governments and public institutions involved in the prevention, supervision, detection, and investigation of financial crime.

In July 2018 Manfred was appointed Chairman of the ARQ Group.

Do not miss this opportunity to attend the leading conference in the region which offers the option for both new companies and veterans, to learn about industry insights and compliance updates, while also take part in several industry related discussions with the leading groups that are at the forefront of the gambling industry in the Czech Republic, Slovakia, Poland, Austria, Switzerland, and Germany.

You can Register here or View the Agenda

Artificial Intelligence has not yet taken over the multiple tasks that are affecting our daily lives. However, these times are slowly approaching and we will wake up one day and AI will affect how we live, work and entertain ourselves.

Voice-powered personal assistants like Siri and Alexa are already used by many and fundamental technologies such as behavioral algorithms, suggestive searches and autonomously-powered self-driving vehicles are also in use today.

The gambling industry has also seen its fair share of contribution to the development of AI and is already used by several operators to target players by behavioral algorithms.

AI is also used in processing Big Data and enhances your offer for the players in both your online and land-based operations. As announced earlier this month, Alex Kornilov, CEO & Founder at BETEGY, is going to have a short presentation during Prague Gaming Summit and explain how they are using AI to help process Big Data.

The idea of implementing AI for early detection of problematic gambling behavior and individualized customer approach has started a couple of years ago and it has evolved into an industry that is driving Responsible Gambling towards a new era.

At the third edition of Prague Gaming Summit, Kim Mouridsen (Professor at Aarhus University, Founder and Managing Director Cercare Medical, Founder at Mindway AI) is going to join the “(Horus Session) Safe Gambling – IT security and AML / KYC” panel discussion and bring the latest findings in the field of using AI and identifying  different types of problematic behavior which allows them to generate targeted and individualized conversation guides that can be used in reaching out to customers either online or by an operator’s help-line staff.

Kim Mouridsen, PhD, is Professor at Aarhus University, Associate Professor and Head of Neuroimaging Methods at the Center for Functionally Integrative Neuroscience and MINDLab. He has previously worked at the University College of London and held faculty positions at Harvard Medical School/Massachusetts General Hospital and the Norwegian University of Science and Technology. He has a track-record of developing clinically applicable decision support tools and predictive models, and developed the core technology used in Mindway AI as well as Cercare Medical which provides artificial intelligence based decision support for acute patients at hospitals. As an entrepreneur, Kim has co-founded several successful companies within decision support and artificial intelligence.

Kim has published over 60 papers in peer-reviewed journals (H-index: 22) including Nature Medicine, and holds 6 patent applications. He is a professor in artificial intelligence at Aarhus University and the Chinese Academy of Sciences and is a frequent keynote speaker at international conferences as well as an industry consultant.

Do not miss this opportunity to attend the leading conference in the region which offers the option for both new companies and veterans, to learn about industry insights and compliance updates, while also take part in several industry related discussions with the leading groups that are at the forefront of the gambling industry in the Czech Republic, Slovakia, Poland, Austria, Switzerland, and Germany.

You can Register here or View the Agenda

”Safe Gambling” is a new term used in the industry and is a possible replacer for the notion ”responsible gambling”. While the responsible gambling focuses on studying and fighting the negative effects of excessive gambling practice, the broader concept of ”safe gambling”, also contains the prevention area. IT security, compliance is also a huge aspect of the term.

We are implementing a panel discussion to the busy agenda of #PragueGamingSummit3 which will focus on Safe Gambling, IT Security, CRM, AML, KYC and the use of AI in Responsible Gambling.

The panel discussion is titled as “(Horus Session) Safe Gambling – IT security and AML / KYC” and will be moderated by industry veteran, Pieter Remmers (CEO, Assissa), who will focus on bringing out the most recent information from the panelist.

Confirmed speakers of the panel are Martin Stöfler (Co-Founder, OSM Solutions), Dr. Manfred Galdes (Partner at ARQ Group Malta), Francesco Baranca (General Secretary at Federbet AISBL), Kim Mouridsen (Founder at Mindway AI), and last but not least, Alina B Gleiss (EMEA Sales Manager at Zendesk).

You can Register here or View the Agenda

About Pieter Remmers

Pieter Remmers is a veteran in the area of responsible gaming, consultancy and training of gambling industry professionals. He has been involved in projects with the gambling industry already since 1989. Pieter started his career as the director of an outpatient clinic for addiction problems of Jellinek in the early ’80s.

His company Assissa Consultancy Europe works/worked on responsible gaming policies and programmes in a number of countries i.e. Netherlands, South Africa, Germany, Switzerland, Luxemburg, Belgium, Italy, Spain, Malaysia, Singapore, Canada, Malta, Sweden, and others. Besides Pieter is a consultant worldwide for as well as the gambling and betting industry land-based and online, casinos, slot machine halls, and lotteries and for regulators or other governmental bodies.

He works/worked with companies like IGT/GTech/Lottomatica, Holland Casino, Unibet, Sun International, Svenska Spel, Gauselmann/Merkur, Betsson, Krijco, Fair Play Casinos, Staatsloterij, Lotto NL, Casino 2000, Cogetech, Betfair, National Lottery and many more.

He is a member of the Executive Committee and serves as secretary general/conference organizer of the European Association for the Study of Gambling (EASG). He is also a shareholder/board member of HANDS (Human Assistance Network for Daily Support, telephone counseling services).

In 2003 he was the initiator of G4 (Global Gambling Guidance Group). G4 deals with an International Accreditation System on responsible gaming for the gambling, betting and lottery industry land-based and online. At present, he is the Chair of the Board of G4.

Since 2009 he is a member of the Responsible Gaming Committee of IMGL (International Masters of Gaming Law).

He is also a member of the Spielerschutzkommission (Responsible Gaming Commission) of the Gauselmann /Merkur Group, Germany, a member of the Advisory Council of the AWI in Germany and a member of the International Advisory Panel of the Ministry of Health in Singapore.

Pieter is a very regular speaker at many conferences all over the world.

He is also a freelance correspondent for the magazine European Casinos The Elite and the Casino Inside magazine (Romania).

At present, he is involved in the development and carries out of online education programmes (e-learning) on problem gambling and responsible gaming and responsible gaming solutions to support players’ gaming decisions and online treatment modules.

Do not miss this opportunity to attend the leading conference in the region offers the opportunity for both new companies and veterans, to learn about industry insights and compliance updates, while also take part in several industry related discussions with the leading groups that are at the forefront of the gambling industry in the Czech Republic, Slovakia, Poland, Austria, Switzerland, and Germany.

You can Register here or View the Agenda