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Compliance Updates

Holland Casino live with Bragg Gaming Group’s ORYX Hub iGaming content

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Holland Casino live with Bragg Gaming Group's ORYX Hub iGaming content
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Dutch state-owned casino live online with ORYX’s exclusive content as well as its casino gaming aggregator product in the newly regulated iGaming jurisdiction of the Netherlands

ORYX Gaming, a Bragg Gaming Group company, is live with Holland Casino in the Netherlands after the operator was awarded one of the first ten licences announced by the Dutch regulator.

Holland Casino has been operating land-based casinos in the Netherlands since 1976, and runs 14 properties across the country. An instantly recognisable brand in the region, it is fully owned by the Dutch state and employs around 3,500 people.

To supply Holland Casino’s brand-new online offering, ORYX completed an integration with the Playtech Marketplace™ Platform, the operator’s iGaming technology partner.

Holland Casino’s new online players will now be able to access ORYX-exclusive titles from GAMOMAT and Peter & Sons, as well as from ORYX’s in-house studio. Furthermore, ORYX will supply aggregated casino games from industry-leading suppliers to complete the full content offering.

All games supplied via the ORYX Hub, whether exclusive or aggregated, can be used with ORYX’s proprietary FUZE™ player engagement tools which include free rounds and gamification features such as tournaments, missions and quests; all with built-in, in-game messaging.

Chris Looney, Chief Commercial Officer at Bragg Gaming, said: “Holland Casino is an iconic brand in the Netherlands. It’s been 45 years since their first casino launch almost to the day, so we wish them a happy birthday and congratulate them on now being among the first group of operators to be granted an online licence for games of chance by the regulator.

“The Netherlands is an important part of our regulated market expansion strategy and we’re proud to be a major content partner to Holland Casino, and excited to bring our games to a brand new audience, while ensuring the highest standards of safer and responsible gambling.”

Jeroen Verkroost, Digital Transformation Director at Holland Casino, said: “The ORYX Hub iGaming content is proven in markets across Europe, and we are thrilled to bring it to our customers as they play online at Holland Casino for the first time. We’ve been impressed with ORYX’s commitment to the new Dutch market and our partnership, demonstrated by a rapid and efficient integration on our platform, early technical compliance approval, and of course, a superb range of games certified for the Netherlands. The legal market opening marks the start of a new era in Dutch casino gaming, and we look forward to providing the very best in casino entertainment to our players, together with our partner ORYX, for many years to come.”

Central Europe

ComeOn Gaming Secures GlüNeuRStv Sportsbook Licence

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The registry of the Ministry of Sports and the Interior of Saxony Anhalt has confirmed that it has granted a German Fourth Interstate Treaty (GlüNeuRStv) licence to ComeOn Gaming.

Cherry AB’s B2C unit has registered the brands sunmaker.de, comeonwetten.de and mobilebet.de under its approved German licence.

Though having secured its GlüNeuRStv licence, ComeOn has yet to disclose whether it will launch a sportsbook property, accepting the terms of Germany’s conflicted sportsbook marketplace.

At present, Saxony Anhalt has chosen to serve as the GlüNeuRStv regime’s interim regulator, as the state’s executive proceeds to establish Glücksspielbehörde (GGL) – German gambling’s new federal regulatory authority by the end of 2022.

ComeOn joins 35 foreign and domestic operators that have been granted GlüNeuRStv sports betting licences.

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Compliance Updates

UKGC Unveils New Guidance to Help Combat Problem Gambling

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The UK Gambling Commission (UKGC) updated its new list of rules on high-risk gamblers. The new consumer protection guidance, which gambling businesses are required to take account of, will help them comply with new rules coming into effect in September.

In April the Commission announced new rules to ensure online gambling businesses do more to identify and take action to protect customers at risk of harm. The updated consumer protection guidance will help gambling businesses understand and comply with the new rules, which come into effect on 12 September.

The existing guidance and additional guidance issued during the COVID-19 pandemic will still apply and be available for operators to refer to until 12 September.

The new guidance provides further information for remote gambling businesses on:

  • identifying vulnerable customers
  • indicators of harm they must monitor for, including what is considered a “strong” indicator of harm
  • when to use automated systems and processes
  • how to evaluate the impact of customer interactions.

UKGC Chief Executive Andrew Rhodes said: “Operators must take account of this guidance ahead of the stronger requirements coming into effect. We are giving the industry time to prepare for the changes and expect full compliance by September. Every gambling business has a role to play to prevent gambling harm and this guidance makes clear what we expect to see, which will be supported with enforcement action should we need it.

“In the current context, including the rise in the cost of living, it is more important than ever for operators to meet these requirements to identify customers at risk of harm.”

The new guidance forms part of the Commission’s ongoing drive to make gambling in Britain safer. The Commission will shortly be launching a further consultation on the ways to tackle three key financial risks for consumers: binge gambling, significant unaffordable losses over time and risks for those who are financially vulnerable.

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Baltics

Lithuania Sets New Lottery Age Purchase to +18

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The Budget and Finance Committee of Lithuania’s Seimas (Parliamentary Assembly) has completed a draft decree proposing new standards on lottery play and advertising for the Baltic state.

The Committee’s headline measure has called on parliament to undertake a vote to raise the minimum age of purchase of lottery tickets from 16-to-18 years of age. If approved, Lithuania’s government will enforce a new lottery age restriction from 1 January 2023.

The decree has further ordered Olifėja, Lithuania’s state-sanctioned operator, to display age-range notifications and safer gambling warnings across its weekly lottery draws of Teleloto, Vikinglotto, Eurojackpot and further Instant-win games.

Olifėja serves as Lithuania’s national lottery steward, charged with raising funds for the National Olympic Committee, its business activities monitored by Lithuania’s Gaming Control Authority.

Since 2020, the successive Lithuanian governments of PMs Saulius Skvernelis and Ingrida Šimonytė have chosen to amend the laws of the 2016 Gambling Act.

Last year, the government ordered the Gaming Control Authority to ban all licensed operators from promoting any form of gambling incentive (bonuses, discounts, reward programmes).

Furthermore, the government granted the Gaming Control Authority direct powers to IP-block unlicensed operators and to issue bigger fines on non-compliant operators, changes that were sanctioned as a COVID-19 civic protection measure.

Lithuania carries amongst the strictest age laws for gambling in Europe, in which players must be +21 years of age to enter a gambling venue.

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