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Compliance Updates

Camelot Achieves European Lotteries and World Lottery Association Responsible Gaming Certifications for Fifth Time

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UK’s National Lottery operator Camelot has announced that it has achieved the European Lotteries (EL) Responsible Gaming Certification, as well as Level 4 of the World Lottery Association’s (WLA) Responsible Gaming Certification, for a fifth time.

In total, Camelot has now held the prestigious accreditations – each of which last for three years – for 12 years, having been one of the first ever operators to be accredited.

The responsible gaming certifications from leading industry bodies, EL and WLA, help ensure that members of these organisations – such as Camelot and other lottery operators worldwide – operate their licensed lotteries with the highest standards of player protection and safety.

“We’re incredibly pleased to have achieved the European Lotteries and World Lottery Association’s Responsible Gaming Certifications for a fifth consecutive time. At the end of this cycle, it will be a decade-and-a-half that we’ve held these highly respected certifications. We take a lot of pride in that, as well as the fact that we’ve been accredited from day one of the inception of the certifications. We firmly believe that this sets us apart and evidences our leadership role in this space,” Nigel Railton, CEO of Camelot, said.

“But we also know that our work in this area is never finished, despite everything we’ve achieved. We plan to continue working hard on our healthy play credentials and driving up our own high standards, keeping National Lottery players at the heart of everything we do,” Nigel Railton added.

Compliance Updates

MGA: Update to the Incident Reporting Requirements

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MGA: Update to the Incident Reporting Requirements
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The Malta Gaming Authority would like to inform its licensees of updates made to the Incident Report mechanism available through the Licensee Portal The information hereunder outlines relevant guidance and procedures for the submission of an Incident Report through the updated reporting instrument entitled the ‘Technical – Information Security Incident’.

As mandated by Articles 37(2)(c) and (d) of the Gaming Authorisations and Compliance Directive (Directive 3 of 2018), “Licensees shall notify the Authority forthwith, and in any case no later than three (3) working days after, the following:

(c) Any breach of the licensee’s information security that adversely affects the confidentiality of information relating to players;

(d) Any breach of the licensee’s information security that precludes players from accessing their accounts for a period exceeding twelve (12) hours.”

In this regard, Licensees are obliged to submit an Incident Report in order to notify the Authority of the circumstances relating to an information security breach that meet the above specified criteria. Additionally, Licensees are advised to remain mindful of any further obligations emanating from the General Data Protection Regulation (EU/2016/679) and any relevant legislation.

The Technical – Information Security Incident option will be accessible through the “New/Change” dropdown menu via the Portal. Upon selection, users will be directed to the applicable sections of the ‘Technical – Information Security Incident’ where all compulsory fields and any relevant documentation must be submitted to the Authority.

Upon submission, the Incident Report shall undergo review by the Authority. Any missing information that may be identified by the Authority, shall be requested accordingly from the Licensee. It is imperative that any pending clarifications are addressed in a timely manner.

If no further clarifications are deemed necessary by the Authority, the Incident Report will be closed off accordingly, and any relevant documentation will be securely filed for record-keeping purposes.

Any Incident Reports left in ‘Draft’ form (i.e. opened but not effectively submitted) for a period of ninety (90) days shall be automatically discarded.

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Australia

VGCCC Fines BlueBet AU$50,000 for Gambling Advertising Breaches

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BlueBet has been fined AU$50,000 by the Victorian Gambling and Casino Control Commission (VGCCC) for breaching gambling advertising regulations.

The company was found guilty of 43 charges related to displaying gambling advertisements on or above public roads, contravening the Gambling Regulation Act 2003.

The charges stemmed from an investigation initiated by VGCCC, following a complaint from a member of the public. The breaches occurred over a two-week period in August and September 2022, with BlueBet’s gambling advertisements appearing on digital billboards at various locations, including Point Cook, Laverton, Rockbank and Ravenhall.

Magistrate Greg Thomas, overseeing the case, expressed scepticism about BlueBet’s defence that it was unaware of the breaches, given the strategic placement of the billboards to target males aged 15-54 years old. While no conviction was recorded, Magistrate Thomas noted the high degree of negligence exhibited by BlueBet.

VGCCC CEO Annette Kimmitt AM said: “Gambling advertising has no place on public roads where it is readily visible to children and other vulnerable groups. These places are especially difficult to avoid as part of day-to-day activities. This decision sends a clear message to wagering providers that flout these protections for our community.”

Although Magistrate Thomas considered imposing a higher fine and recording a conviction, he took into account BlueBet’s guilty plea, cooperation with VGCCC and measures taken to prevent future breaches. BlueBet has implemented changes to prevent similar incidents and has cooperated with VGCCC throughout the process.

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Compliance Updates

MGA: Updated Non-Profit Tombola and Lottery Application Requirements

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The Malta Gaming Authority has published updated documents outlining the application process and requirements. This includes the revised list of documents required as enclosures with the application for the Non-Profit Tombola, as well as for the Non-Profit Lotteries, which can also be found in the “documents” section on the permits application page.

The revised documents include more detail on the application process, what the Non-Profit Lottery Terms should consist of, as well as a detailed list of enclosure documents.

Although applicants are urged to refer to the revised requirements at the earliest, these requirements will come into force from 1 May 2024. Hence, any applications submitted following this date will need to abide by the revised requirements. Any applications submitted after 1 May 2024, which are not submitted in full and do not include the proof of payment or the signed declaration, will be set to a one-time “Incomplete” mode for sixty (60) days. If the application is not resubmitted in full, whereby any missing sections and/or documents are filled in and/or uploaded successfully within this period, the application will be rejected and will be closed off. Applications submitted or re-submitted less than seven (7) days prior to the commencement of the tombola session/s will incur the additional twenty-five Euro (€25) non-refundable late application fee.

The Non-Profit Tombola and the Non-Profit Lottery Permits will only be issued upon successful review of the application. Sale of lottery tickets or Tombola sessions cannot be held without the relevant Permit.

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