The Victorian Gambling and Casino Control Commission (VGCCC) has commenced a second round of disciplinary proceedings against Crown Melbourne Limited, this time in relation to its responsible gambling failures.
Less than two months after whacking Crown Melbourne with an AU$80 million fine for the illegal use of China UnionPay cards – a process uncovered during last year’s Royal Commission – Victoria’s new gambling regulator announced Monday that it has requested information from Crown on its Responsible Service of Gambling obligations.
This, it confirmed, is also in response to the findings of the Royal Commission, which included “not adequately supervising or interacting with hundreds or possibly thousands of customers who exhibited signs of problem or risky gambling.”
Those instances uncovered by the Royal Commission included the case of a female gambler who was allowed to gamble at Crown Melbourne for 96 hours straight, stopping only for short naps while seated at slot machines.
The VGCCC said it will consider the information provided by Crown before determining the appropriate disciplinary action to take, which could include imposing a fine of up to AU$100 million, varying the casino licence or censuring Crown and directing it to take rectification steps.
“Crown’s responsible gambling obligations are a condition of the casino licence, designed to protect vulnerable patrons and to prevent gambling related harm to patrons, their families and the community. There is no more important obligation,” VGCCC Chair Fran Thorn said.
“We heard many distressing stories at the Royal Commission of vulnerable patrons being encouraged to gamble beyond their means. The VGCCC will therefore be unflinching in its resolve to deal with the issues uncovered at the Royal Commission regarding Crown’s approach to responsible gambling, and to ensure the casino operator acts in line with its legal obligations and the community’s expectations.”
ACMA Blocks More Illegal Offshore Gambling Websites
The ACMA has requested that Australian internet service providers (ISPs) block more illegal offshore gambling websites.
The sites include Spin Oasis, Fab Spins, RB Carnival, The GoGo Room, Velvet Spin, Zenith Slots, Slots of Wins, Latinbet24, Hell Spin, Sky Crown, Blue Leo, Wolf Winner, Bizzo Casino, Wabo88 and Ozbet88.
The ACMA investigated and found these services to be operating in breach of the Interactive Gambling Act 2001.
Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 614 illegal gambling and affiliate websites have been blocked.
Over 180 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.
IAGR ANNOUNCES DIGITAL TICKET TO UPCOMING CONFERENCE
IAGR looks forward to welcoming around 200 international gambling regulators, industry stakeholders and thought leaders to Melbourne for its conference, A Kickstart for collaboration: Sparking innovation in regulatory practice, from 17 – 20 October.
To extend the reach of the content to regulators who can’t make it to Australia, IAGR has created a ticket to access the recordings from the conference.
IAGR2022’s digital ticket provides one year’s access to the recordings. IAGR President, Dr Jason Lane, says that this way, attendees can watch the content in their time zone as many times as they like.
“For last year’s conference, we had little choice but to create a digital ticket, given so many of us were unable to travel,” says Dr Lane.
“This year, while we’re thrilled to see in-person ticket sales return to pre-pandemic numbers, we still want to offer the opportunity for as many regulators as possible to access the fantastic sessions we have lined up for Melbourne.
This year’s conference features around 40 speakers and panelists, including:
- Andrew Rhodes, CEO, Gambling Commission United Kingdom
- Professor Sally Gainsbury, Director, Gambling Treatment and Research Clinic, Brain and Mind Centre, University of Sydney
- Michael Morton, Senior Policy Counsel, Nevada Gaming Control Board
- Fran Thorn, Chair, Victorian Gambling and Casino Control Commission
- Are Bashir, Chief Executive Officer of the Lagos State Lotteries and Gaming Authority
“Your ticket to IAGR2022, whether you watch the recorded sessions or attend in the flesh, allows you to step back and hear from expert speakers and panel discussions on the latest research, trends, and innovative solutions.”
Head to the IAGR conference page to explore the conference program and secure a ticket.
IAGR is proud to hold this year’s conference in partnership with hosts, the Victorian Gambling and Casino Control Commission.
Konami Australia Promotes David Punter to Operations Manager Sales, Marketing and Services Across ANZ and APAC
Konami Australia announced the appointment of experienced industry leader David Punter to operations manager sales, marketing and service ANZ / APAC to expand his role in Konami to include the Asia region and service.
Punter brings more than two decades of experience in sales, marketing and product strategy, along with business operations, to this role.
Leading sales in ANZ, he has driven growth in these domestic markets and will continue that to the Asia Pacific region, combined with his extensive experience and demonstrated track record of success.
As operations manager sales, marketing and service for ANZ / APAC, he will focus on customer requirements and drive sales and product strategies to meet the needs of these regions.
“David has been in senior roles in the gaming industry for nearly two decades, with a passion for sales, marketing products and meeting customers gaming requirements. This has been reflected in his time with Konami for nearly five years, driving sales and customer results across the domestic markets in ANZ,” said Steve Sutherland, managing director at Konami Australia and president and CEO of Konami Group Corporation’s global gaming & systems division.
“With David’s expanded leadership across Asia and passion for effective market delivery, his expanded role will drive even further momentum across ANZ and APAC,” Steve Sutherland added.
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