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Compliance Updates

UK Gambling Commission Fines LeoVegas £1.32M for AML, Social Responsibility Breaches

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The UK Gambling Commission (UKGC) has announced that it has fined online gaming company LeoVegas £1.32 million ($1.34 million) after investigations discovered social responsibility and anti-money laundering failures.

The operator, which runs a series of sites – leovegas.com, slotboss.co.uk, pinkcasino.co.uk, betuk.com and 21.co.uk –, will also receive an official warning and undergo an audit “to ensure it is effectively implementing its anti-money laundering and social responsibility policies, procedures and controls,” the regulator said.

Leanne Oxley, Gambling Commission Director of Enforcement and Intelligence, said: “We identified this through focused compliance activity and we will continue to take action against other operators if they do not learn the lessons our enforcement work is providing.

“This case is a further example of operators failing to protect customers and failing to be alive to money laundering risks within their business.”

Social responsibility failures included:

  • setting spend triggers for Safer Gambling Team customer review significantly higher than the average customer’s spend without any explanation as to how this was appropriate
  • setting six hours as the point at which customers were made to take a 45-minute cool off period without explaining how they concluded that playing for six hours was the point at which harm would occur
  • not acting on their own policy of interacting with customers exhibiting indicators of harm including denied deposits, cancelled withdrawals, long gameplay sessions, gambling sessions occurring late at night or early in the morning
  • not sufficiently taking into account the Commission’s 2019 guidance on customer interaction.

Anti-money laundering failures included:

  • financial triggers for anti-money laundering reviews being too high and unrealistic to effectively manage money laundering and terrorist financing risks
  • relying too heavily on ineffective threshold triggers and inadequate information regarding how much a customer should be allowed to spend based on their income or wealth, or any other risk factor
  • inappropriate controls allowing significant levels of gambling spend to take place within a short space of time without knowing anything about customers’ financial situations.

Compliance Updates

GGPoker Obtains German Gambling License

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Online poker provider GGPoker, operated by NSUS Malta Ltd, received permission to host online poker on November 25th, 2022 from the State Administration Office of Saxony-Anhalt. As with all providers, the permit is initially limited to five years.

Active in the global Poker and iGaming market since 2017, GGPoker has become the world’s largest poker room thanks to its innovative approach to poker. As an official sponsor of the WSOP Las Vegas, GGPoker is the direct link to the world stage of poker.

NSUS Germany, Sven Stiel on licensing:

“We are delighted to have gone the long and constructive path with the German  authorities. We are now able to offer our high-quality, innovative and secure poker environment officially and legally backed. This is the decisive step towards modern iGaming in Germany under professional and customer-oriented conditions.”

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Compliance Updates

The annual VIXIO GamblingCompliance Global Regulatory Awards recognise the best in the industry

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Yesterday VIXIO GamblingCompliance announced the winners of its Global Regulatory Awards (GRAs). We were delighted to host more than 350 guests at the De Vere Grand Connaught Rooms in London. The prestigious GRAs recognise and reward individuals and teams who work tirelessly to set new standards in compliance and responsibility within the gambling industry.

Comedian Hugh Dennis was the night’s host and helped present the 20 categories, along withspecial guests. Highlights from the night include wins by Christine Gallo at GLI, David Webb from BetConstruct and Beth Jones at Genting Casinos, all of whom walked away with one of our special individual awards. Meanwhile, Flutter Entertainment had a night to remember, receiving three Global Regulatory Awards including Compliance Team of the Year. We concluded the ceremony with our annual Compliance Lifetime Achievement Special Award, which was awarded to Paul Burns, the CEO of the Canadian Gaming Association.

The full list of 2022 award winners can be found here.

Since its launch in 2017, the independently adjudicated GRAs has become the biggest of its kind, and continues to grow as the industry moves towards a stronger culture of compliance.

VIXIO would like to thank this year’s awards sponsors: Bally’s Interactive, BetConstruct, Docaposte, DraftKings, Fortuna Entertainment Group, GiG Comply, Playtech and San Manuel Tribal Gaming Commission, as well as our charity partner YGAM. Without the continued support from our sponsors and partners, the Global Regulatory Awards would not have been the success that it continues to be.


Mike Woolfrey, CEO of VIXIO, said: “Congratulations to all our winners. This year the standard was exceptionally high, so winning an award really is a clear demonstration of a dedication towards regulatory compliance and safer gambling. VIXIO is proud to provide a platform to showcase the great work going on within the industry. We were delighted to see that guests from across the globe joined us last night, a true testament to the industry’s recovery following the pandemic.”

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Compliance Updates

Georgian Govt to Introduce Permit Requirement for Specific Online Gambling Operations

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Georgian Govt to Introduce Permit Requirement for Specific Online Gambling Operations
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Online gambling businesses – including online casinos, slot machines and betting – will be subject to mandatory permits for specific types of operation, following the Georgian government’s reveal of amendments to the relevant law on Monday.

According to the bill, online casino permits will be issued only to casino holders, with online slot machine permits likewise granted only to slot machine holders and betting permits issued only for holders of betting businesses.

The amendments seek to replace the current regulations that allow online gambling businesses to add different types of operations without acquiring additional permits.

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