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VGCCC: Tabcorp Forced to Make Most Betting Terminals Cashless

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Tabcorp has been ordered to make most of its Electronic Betting Terminals (EBTs) cashless, following multiple incidents of a minor using them to gamble.

The Victorian Gambling and Casino Control Commission (VGCCC) has issued a statewide direction that Tabcorp’s betting terminals cannot accept cash bets unless they are within five metres, and in the line of sight of the counter.

This will mean, from late-January 2024, around 70 percent of Tabcorp’s 1800 Electronic Betting Terminals across Victoria will change to only accept vouchers.

To use these terminals, patrons must go to the counter to obtain a voucher, ensuring ID checking occurs where the person appears to be under 25.

Tabcorp has also been directed to rollout an independent “mystery shopper” programme to ensure venues are appropriately checking ID. Failure to comply with the new requirements will result in an escalating series of penalties for those venues, including having all EBTs in the venue switched to voucher mode for six months and Tabcorp terminating agreements with the venues.

Over the past eight months, the VGCCC has charged Tabcorp, along with nine venues, for offences related to allowing a minor within a gaming machine area, allowing a minor to gamble, and failing to reasonably supervise Electronic Betting Terminals. The first case was heard in court last month, with the Magistrate fining the Preston Hotel $25,300 for allowing the then 16-year-old to gamble using betting terminals in 2022.

VGCCC CEO Annette Kimmitt AM said the strengthened requirements were a response to continued breaches, despite warnings to the industry. “It is inexcusable to accept a bet from a minor and tougher actions are required to protect the community, especially children, from gambling harm,” she said.

“Venue staff are the first line of defence in protecting minors from gambling. We have taken decisive measures where they have failed to take their responsibilities seriously.”

“These stronger identity checks not only represent an additional barrier to allowing children to gamble, but will also help to prevent money laundering,” she said.

“The VGCCC will actively monitor these safeguards to reduce harm, and venues should take note and act to uphold their duty to care for the community.”

The charges against Tabcorp and the remaining eight venues relate to allegedly allowing a minor to gamble in breach of the Gambling Regulation Act 2003, between 8 September 2022 and 20 October 2023.

Tabcorp faces a total of 72 charges of allowing a minor to gamble and failing to reasonably supervise its Electronic Betting Terminals.

If found guilty, the operators face a maximum collective fine of more than one million dollars, while Tabcorp could face a maximum fine of $969,236.40.

Australia

IAG’s Andrew W Scott Announced as Latest Conference Chair for 2025 Regulating the Game Conference in Sydney

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IAG’s Andrew W Scott Announced as Latest Conference Chair for 2025 Regulating the Game Conference in Sydney
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Leading gambling law and regulation conference Regulating the Game has announced IAG’s Vice Chairman and CEO Andrew W Scott as the second Conference Chair for its 2025 edition, to be held in Sydney from 10 to 13 March 2025.

With extensive expertise in the gaming sector, Andrew brings a wealth of knowledge and insight to the conference, guiding discussions and engaging participants in critical industry topics.

His career in the gaming industry spans nearly four decades, during which he has established himself as a media publisher, commentator, and journalist. He founded Macau gaming media and events company O MEDIA in 2009, of which Inside Asian Gaming is the flagship publication.

On 7 October 2024 at Global Gaming Expo (G2E) in Las Vegas, Inside Asian Gaming and US-based gaming publication CDC Gaming announced a merger expected to complete on 31 December 2024. From 1 January 2025 the two companies will combine under a newly founded corporate parent, Complete Media Group, with Andrew at the helm as CEO. The newly merged group will cover the gaming industry in the Middle East, all of Asia, Australia and New Zealand, the Pacific, the US, Canada and Latin America.

Andrew has led numerous social and professional industry events including the Asian Gaming Power 50 Black Tie Gala Dinner, the IAG Academy Summit and the IAG Academy IR Awards.

Expressing his enthusiasm for the role, Andrew said: “I’m delighted to chair a day at the Regulating the Game Conference. This event is a crucial platform for advancing important conversations in the gaming industry, particularly in the Australia and New Zealand markets, and I look forward to contributing to discussions that shape the future of regulation and innovation.”

Paul Newson, Principal at Vanguard Overwatch, added: “We are thrilled to have Andrew join us as a Conference Chair. His vast industry experience and global perspective will be invaluable in fostering insightful discussions at the 2025 conference.”

The Regulating the Game conference is a flagship event that aims to bridge the gap between regulators, industry professionals and stakeholders. The conference is dedicated to introducing expert content, inspiring discussion and debate about policy and sector issues, and driving innovation to support efficient and effective gambling regulation. Now in its fifth edition, Regulating the Game continues to attract speakers and attendees from around the world, solidifying its status as a pivotal event for those shaping the future of the industry.

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Australia

Crown Fined $2 Million for Self-exclusion Breaches

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Crown Fined $2 Million for Self-exclusion Breaches
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The Victorian Gambling and Casino Control Commission (VGCCC) has fined Crown Melbourne $2 million for allowing 242 people who had self-excluded from gambling to place bets at the casino over an 8-month period between October 2023 and May 2024.

VGCCC Chair Fran Thorn said: “It is an offence under the Casino Control Act 1991 (Vic) to allow an excluded person, including anyone who has self-excluded, to enter, remain or gamble in the casino. It also contravenes Crown Melbourne’s obligation to protect people at risk of gambling harm.

“Those who self-exclude must be able to trust that gambling providers will take all reasonable steps to enforce their decision to avail themselves of this harm prevention initiative.

“By allowing people who have self-excluded to enter the casino and gamble, Crown has put them at risk of experiencing further gambling harm. However, it is also clear that a number of these self-excluded patrons are going to considerable lengths to avoid detection and break their exclusion requirements.”

The self-exclusion breaches were detected through VGCCC’s ongoing monitoring of the casino’s operations. The Commission determined the breaches were due to system and control failures rather than deliberate or egregious disregard by Crown of its regulatory obligations.

“Accordingly, the Commission has issued a direction to Crown to engage an independent expert to assess the effectiveness of, and make recommendations for improving, the management of its self-exclusion program. In due course, Crown will be required to implement the independent expert’s recommendations,” Ms Thorn said.

In April this year, the Commission directed Crown Melbourne to implement a transformation plan to continue its reform and remediation following the findings of the Finkelstein Royal Commission.

The Commission acknowledges Crown has taken some steps to strengthen its controls for policing exclusion orders, and introduced measures to improve its monitoring activities, physical security, use of technology and training of staff.

“The VGCCC is committed to ensuring Crown continues its reform efforts,” Ms Thorn said.

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Australia

Jamieson O’Reilly to Deliver Keynote at Regulating the Game 2025 Sydney

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Jamieson O’Reilly to Deliver Keynote at Regulating the Game 2025 Sydney
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The organisers of Regulating the Game 2025 have announced that Jamieson O’Reilly, CEO and Lead Hacker at Dvuln, will deliver a keynote titled “Oceans 11 Downunder: How I Hacked Australia’s Two Biggest Casinos (Legally)” at the 2025 edition of the conference in Sydney.

The organisers said: “In this eye-opening keynote, Jamieson will take attendees behind the scenes of how he legally hacked into two of Australia’s largest casinos, uncovering serious vulnerabilities in their digital infrastructure. Casinos are known for their robust security measures, but as they increasingly rely on interconnected systems and digital processes, new vulnerabilities emerge that even the most fortified establishments must contend with.”

Mr O’Reilly added: “When most people think of a casino, they think of high security, underground vaults, and an overall intimidating complexity. But with great complexity comes great security consequences. It’s easy to think of a casino as one big money-making machine. But the reality is, under the hood, casinos are run by many individual moving parts, all relying on each other equally to function.”

O’Reilly’s talk will delve into the specific techniques he used to breach these casinos’ defences, exposing weaknesses in their systems, surveillance networks, customer databases and backend operations. Although both casinos have since patched the vulnerabilities, Jamieson’s experience highlights the broader challenges facing the gaming industry in the digital age, where the expanding attack surface presents real risks.

Paul Newson, event organiser and Principal at Vanguard Overwatch, said: “With his incredible experience in ethical hacking and cybersecurity, Jamieson’s keynote is set to be a highly anticipated session of the conference. His revelations about how he legally breached the security of two major casinos provide crucial lessons for the entire gambling sector.

“As the industry becomes more digitally interconnected, understanding the risks and learning how to defend against cyber threats is more important than ever.”

As a leader in offensive security, he has conducted countless red team exercises and adversary simulations against some of the hardest targets in the world, from banks and casinos to government agencies, to test their resilience against Advanced Persistent Threats (APTs).

His expertise helps organisations uncover critical vulnerabilities and build robust defences against highly skilled attackers.

Jamieson is a member of the CREST Approved Australasia Council, underscoring his leadership in the cybersecurity community in addition to this, Jamieson is also a co-author of the post-quantum encryption specification PPQM, demonstrating his knowledge in advanced cryptography and defensive security.

His keynote will not only offer an insider’s view into casino security vulnerabilities but will also provide practical insights into how businesses can strengthen their defences against ever-evolving digital threats. The session is essential for anyone in the gaming sector looking to safeguard their digital infrastructure in a connected world where no system is truly secure.

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