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Exclusive Q&A with Dario Jurcic, Chief Business Officer at NSoft

George Miller

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Exclusive Q&A with Dario Jurcic, Chief Business Officer at NSoft
Reading Time: 4 minutes

 

Let’s begin with a few words about yourself and the company, NSoft. Our readers love to hear confident, top-class professionals say something about themselves and their job.

My name is Dario Jurcic, and I’m a Board member (Chief Business Officer) at NSoft company. I have been performing this role for the past 1.5 year. Prior to joining NSoft, I have been working in the banking industry, and my background is in IT/BI. NSoft is a leading software solutions provider hailing from Bosnia & Herzegovina, with its core business in entertainment, but recently we have also expanded our portfolio to security and health. We pride ourselves for being one of the few truly multi-vertical omni-channel solution providers with a wide range of products, such as Platform, Sportsbook, Virtual and Draw based games, Casino but also in-house terminal/ssbt production.

The year 2019 was a crucial year for NSoft. You had planned global expansion as the main mission for the year? Looking back, how did it go?

Prior to 2019 we knew we had the right products and services, but in 2019 we decided to go more aggressively on advocating our portfolio to a much wider audience. The campaign included heavy digital marketing efforts, but also increasing our business team in Africa, Asia and Latin America. This resulted in significant revenue growth and new market penetrations, however, the best is yet to come as the onboarding process has passed and the team is pressing on.

You have recently signed a big deal in Haiti. Could you tell us more about your progress in Haiti?

The reception of our solutions in Haiti was beyond our expectations. The punters really love the products, especially the virtuals, and the partners are enjoying steady business growth. Nevertheless, the whole Latin America is really interesting for us and as I mentioned before we do have our representatives in the region now. It is really important to understand the needs of this market and we’re doing our best to understand and adapt to customer needs. I can only see more success for NSoft in this area, especially now since Brazil is opening its doors.

NSoft started offering Betradar’s Virtual Football League to Fortuna Romania’s customers in December. How has been the customers’ response towards the game so far?

That’s an interesting trifecta you mentioned: Romania, Betradar and Fortuna Group.
Romania is one of our key markets, Betradar is our partner of choice while Fortuna Group is one of our largest and most renowned partners. Doing business in Romania, partnering with Betradar and Fortuna have brought us much success so it’s no wonder that introducing a new product with the three ingredients combined was a complete success.

NSoft now has offices in Croatia, Asia, and Costa Rica, apart from headquarters in Bosnia and Herzegovina.  What are your expansion plans?

We do not plan to stop there. Africa is actually the continent we’re investing the most, and where we have expanded our team the most. The opportunities there are vast, and the development of the industry is as exciting as it was in Europe 10 years ago. Apart from that, we’ve just established our Business Development Department with a goal to tackle untapped opportunities with a bit different approach. The synergy between our gaming solutions and our security solutions will bring even more USP’s – but we’ll talk about when time is due.

The US gaming industry is undergoing tremendous changes. Tell us more about your US-specific products. How different is the US gaming sector from Europe’s?

Currently we are not so much focused on the US, but it, definitely, is on our roadmap. I believe that retail will be strong in the US, and I don’t think there is a better solutions provider for retail in the world thanus. We did see a growing interest for our SSBT’s in this market and I think STARK terminals will open many doors for us there. We need to be careful though, and we need to meet the needs of the markets we just expanded to. Losing focus and understanding of customer’s needs might backfire – so we’re taking one step at a time.

Now we can about some of your products. What set apart your betting platform, Seven, from the competition?

The Seven platform was built from code line 1 for the cloud, no legacy code. It is both horizontally and vertically scalable and built on modern technologies. This means that the needs for any size of operator could be met – and scalability is really something operators struggle nowadays. When you add to that its omnichannel capabilities, seamless product and payment methods integrations combined with clean UI you do have a winner. Our extensive device management makes us second to none when it comes to retail, you can install and operate thousands of devices from a single point and that is really remarkable and very much needed in the fast moving world where you don’t have the time to sit in the car and go to the shop to install a device.

Could you tell us about your upcoming products and games?

During ICE 2020 we will be displaying our two new virtuals: Virtual Drag Races and Virtual Penalty Shootout. I wouldn’t want to spoil it now, but both games are very much unique, and I’m eager to see the reception during the expo. Apart from that, we will be displaying our brand new T-800 terminal which is a bit more robust version of the ultra slim and popular T-1000 terminal. Also, something we’re really proud of are the synergies of our products so you’ll be able to see Vision AI surveillance system integrated on our terminals or even on Seven platform. Later, during the year we will be presenting our new Casino vertical products, but also products that belong to the health industry.

Now on to the final question. It is perhaps more cultural than technological. NSoft grew from a city that is not too well known for its software products. How difficult is it for a company from a Balkan or Eastern European country to scale new heights in the global technological front?

I think the hardest part is behind us, we have conquered the region we came from and we already see the good results in the new markets. Having the best company culture and the best team does help. When you add to that the variety and maturity of product portfolio, how could we go wrong?
No matter where we do business, or where we onboard new colleagues, the reception of NSoft is amazing and we are humbled and thankful for this. The best is yet to come.

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“We’re currently seeing history in the making”: Exclusive interview with Evoplay Entertainment on the regulation of Ukraine’s gambling market

George Miller

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Exclusive interview with Evoplay Entertainment on the regulation of Ukraine’s gambling market
Reading Time: 5 minutes

With Ukraine getting ready to regulate online gambling for the first time in more than a decade, we caught up with Vladimir Malakchi, CBDO at Evoplay Entertainment, to take a deep dive into the market’s potential and what we should expect to see once it goes live.

 

Can you give us the lowdown on gambling regulation in Ukraine and what’s happening right now?

VM: We’re currently seeing history in the making. In short, the Ukrainian gambling industry is coming back. While gambling peaked at almost $1.4 billion in revenue in 2008, the state monopolised the market into lotteries in 2009, making it the only legal form of gambling – and prohibiting anything else.

After more than a decade of prohibition, the current legislation being adopted by parliament will soon mean that regulated online gaming will be available to Ukrainian players. With one of Europe’s most hotly anticipated gambling bills on the table, we’re sure that regulation will be of great benefit to players, suppliers and the national economy alike.

So, once the market’s live – how’s it going to look?

VM: In its current form, the bill legally permits the operation of online gaming, as well as land-based casinos – along with retail and sportsbook outlets and commercial lotteries. The government is set to appoint a new authority to oversee licencing, compliance and inspections.

The body will outline a list of products requiring mandatory certification, as well as the regulatory authorities responsible for awarding it. The government will also be closely monitoring operator data, with a view to updating regulation by 2022 as the market develops.

How big is the potential here?

VM: Given the market has been out of action for more than 10 years, it’s difficult to evaluate the size of what we’re dealing with today. With the gambling market peaking at $1.4 billion in revenue in 2008, we’re dealing with a respectable benchmark. Conservative estimates put the expected GDP boost at close to $100 million dollars for the first year, which is enough to be taken seriously.

These figures also clearly show that the legalisation of betting causes a significant increase in economic activity. A well-formulated legal framework protects players, creates jobs and drives growth, for which we are strong proponents.

How would you define the typical Ukrainian player? What kind of demographics are we dealing with?

VM: When it comes to assessing player preferences, strong local knowledge is critical. Just as we’ve seen in other territories, it’s going to be all about getting the balance of delivery just right. Prominent Ukraine-based suppliers such as us are going to be well positioned to evaluate the behavioural patterns exhibited by Ukrainian players; and we’ll be looking to capitalise on our unique placement.

From what we can paint as a broad picture, the country’s players share a lot of similarities with their European counterparts – typically a 35 to 54-year-old male. The difference is that, with a lower average income, total bet spends in Ukraine will be lower than those observed elsewhere on the continent. As a consequence, expect low-spend, high entertainment titles to perform strongly.

How accustomed are they to online casino?

VM: The more than decade-long national ban on gambling means that most players will generally be unfamiliar with it, which means that there needs to be marketing efforts to help players migrate. Accordingly, land-based casinos will likely continue to hold most of the market for the first few years as we go through the adoption process.
At the same time, mobile usage in Ukraine is rapidly spreading, with a market share that has tripled in the last three years alone. Over 70% of internet usage is now coming from mobile in Ukraine, which shows how important a mobile-first strategy will need to be here. Digital adoption here for iGaming is definitely going to come via mobile rather than desktop and given how tech-savvy the population is, there’s plenty of potential.

And how about slots in particular?

VM: Online slots offer that classic gaming experience that arguably made Vegas great all those years ago. The same can be said for any new market – and any operator worth their salt is going to make sure they have the industry’s top suppliers in their stable. Of course, this will be a particular plus if they’re also based locally such as ourselves! I’m sure our development team can’t wait to get stuck into one or two Ukrainian-themed titles in the near future to really bring a feel of home.

Take us through the process – what does a game supplier need to get online in Ukraine?

VM: So far, the Ukrainian government has only set out requirements for operators, with suppliers still awaiting the list of mandatory B2B licenses and game certificates that are needed to go live. Once this information is received, our preparations will commence.

Regulatory approval is likely to depend on the commercial reputation of the company in question, which puts Evoplay Entertainment in a strong position given our local presence. I think if we look for a comparative style of entrance requirements, then we’re probably looking at internationally recognised certification or similar – much as you would expect for many European markets.

What does it mean for local suppliers such as yourselves? What are your plans?

VM: For a Ukrainian company like us, the legalisation of Ukraine’s gambling sector is an opportunity to show players in our native territory what we are all about. With an understanding of the country’s culture that only local knowledge can bring, we are ideally placed to become one of the market’s standout suppliers.

But this doesn’t just mean creatively speaking – our time-to-market can likely be fast accelerated too. I also expect, circumstances safely permitting, that we will be able to conduct more face-to-face meetings and attend more local trade shows than our competitors.

Who do you expect to be the biggest commercial players here?

VM: The newly regulated Ukrainian market represents an exciting prospect for some of our industry’s biggest names. We’ve already seen a surge in interest from our foreign partners, and with over 26 million potential customers up for grabs if we’re talking internet users, this will only increase in the future.

We’ll likely see a combination of big-name brands staking their claim with the usual roster of titles, along with the smaller, agile suppliers like us looking to provide operators with a more customised approach to the market.

And finally? Give us a snapshot as to how you see the first year here once we’re ready to go?

VM: In all seriousness – having seen the plans and what’s on the table, I think it’s in the Ukrainian government’s interest to provide a fair playing field for foreign and local brands, and the bill looks like it’s shaping up to do just that.

If we look at LatAm’s recent regulatory developments to compare, everyone will no doubt be hoping for a pro-active Colombia based model similar to the stellar work done by Coljuegos, which has set a shining example. I have no doubt that this will be possible – and having seen how well Croatia, the Baltics and Romania have performed in recent years, I expect to see a market that offers player protection and a fair playing field for all.

As to how the market will look – it’s hard to define. While we can use other European markets as a benchmark, we are dealing with not only a very different culture to the likes of Italy and Romania for example. The Baltics are really the only similar regulated markets we can likely compare Ukraine to. With individual populations numbering as small as one million for Estonia, it does make things hard to compare to Ukraine’s much greater population – so this is certainly a step into the unknown for many!

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Interviews

Exclusive Q&A with Blueprint Gaming’s Jo Purvis on ted™ Megaways™

George Miller

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Reading Time: 4 minutes

 

Following the release of Blueprint Gaming’s blockbuster slot ted™ Megaways™, we caught up with Jo Purvis, the company’s Director of Marketing and Relationships, to find out more about the development of its latest slot featuring everyone’s favourite crude bear and what plans it has for the remainder of the year

 

European Gaming: You’ve just announced the release of ted™ Megaways™, what was the thinking behind creating a new slot that once again features the popular bear from the 2012 film?

Jo Purvis (JP): The original slot made a huge impact when it was first released a few years ago and is still one of our most popular slots today, with operators and players appreciating the way in which we brought the obnoxious bear into the casino world. So, it made sense to give it the Megaways™ treatment and add 117,649 different ways of winning. The latest iteration of the game has already caught the attention of the casino environment and it became one of the most eagerly anticipated releases of the year.

European Gaming: How does the gameplay differ from the original title that proved such a hit?

JP: The easy option would have been to simply add the Megaways™ mechanic to the original slot’s gameplay, but we were keen to develop a new game from scratch in order to bring in a range of new features that fans will love, and that’s exactly what we’ve done. Keeping the essence of the original hit, players will quickly discover that this latest instalment offers an even more raucous gaming experience.

Of course, the use of Megaways™ completely changes the base gameplay but we’ve also evolved the mechanic to introduce a few twists along the way. In addition to cascading wins and a mystery symbol that can appear on any spin, triggering the bonus round will present players with the option to take either 12 Thunder Buddies Free Spins or spin the Thunder Wheel to be awarded a random combination of free spins and minimum Megaways™.

As the rowdy bonus round progresses, players will earn additional free spins and power their way through the seven minimum ways ladder to reach the full Megaways™ gameplay by collecting ted™ symbols appear on the reels.

European Gaming: Blueprint has a strong reputation for delivering quality Megaways™ games to the market, how has the mechanic helped to broaden your slots portfolio? How do they compare with your in-house developed titles?

JP: Our Megaways™ titles have strengthened the Blueprint portfolio to become even more diverse, complementing in-house developed titles such as our Jackpot King releases and converted slots from the Reel Time Gaming (RTG) retail library. Our games feature a wide range of themes and styles, which makes us appealing to operators looking to offer a real mix of slots to their customers.

We’re proud of the way in which Blueprint has taken the mechanic to a wider audience and evolved the experience to a new level. We were the first to acquire the licence from Big Time Gaming (BTG), who did a magnificent job in creating an innovative concept that is enjoyed by players across the globe. What we’ve done is take it to new heights by incorporating additional functionalities. Our innovative Power 4 Slots concept is an example of this, allowing users to play across four sets of reels at the same time and receive an amplified Megaways™ experience as well as the number of winning combinations available.

Our contribution to the Megaways™ brand is significant enough that others are now looking at Blueprint as well as BTG to see what the next development for the mechanic will be. That includes how it can be utilised as a wider commercial asset, such as brand exclusive Megaways™ game, which other operators are now offering well after Blueprint started the trend.

European Gaming: ted™ Megaways™ follows on from recent branded releases such as Rick and Morty™ and Sausage Party, is there a particular reason why Blueprint decided to work with these brands?

JP: We have a ‘tongue-in-cheek’ approach to creating slots and these brands all fit the genre of game we’re looking to develop. Anyone who’s familiar with the films and TV show in question will know they’re not too serious and provide plenty of laughs, and that’s what’s we aim to achieve when adapting these kinds of brands into a slot game. Players will come back for more if they engage with the graphics, animation and sound alongside the game structure.

Developing branded games aren’t as straight forward as it may seem on the surface, with IP owners holding strict guidelines when it comes to games development. However, we work very closely with leading IP owners and we’re always the first to receive news of the latest licences available, as a result of our strong reputation for delivering quality branded titles.

European Gaming: Can you provide us with a sneak peak of what’s in store for the future from Blueprint?

JP: Branded games will continue to form part of our games roadmap and we’ve got new versions of Sausage Party™ and Rick & Morty™ coming out later this year that we’re really excited about. We’ll also be bringing some new blockbuster brands to the iGaming world for the first time that we’re certain Blueprint fans will enjoy.

The main aim is to carry on developing unmissable gaming experiences for players and provide operators with a diverse range of games to choose from as they evolve their online casino offering. We have more Megaways™ releases and converted RTG titles in the pipeline too. Rest assured, we’re in for a busy end to the year!

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Interviews

Q&A with Boris Chaikin, CEO of Soft2Bet on the Swedish market

George Miller

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Q&A with Boris Chaikin, CEO of Soft2Bet on the Swedish market
Reading Time: 2 minutes

 

With the arrival of Campobet in Sweden, this is Soft2Bet’s second website launched in the region. Why is it such an important market for our industry?

B.C.: Sweden was always a desirable territory for us as we knew gambling was a beloved tradition in its communities. We were happy that the Swedish government decided to adopt a law to further regulate the industry as it offered us a great chance to showcase our product to Swedish customers.

Having conducted thorough research of the market we made the decision to apply for the Spelinspektionen licence. This market is filled with strong competitors vying for the attention of demanding players, which has led to both technological advancement and cutting-edge content development.

These challenges brought a strength to our product, and with the success of YoyoCasino proving we are on the right track; we knew now was the best time for us to bring our cutting-edge sportsbook  to Sweden.   

What does Soft2Bet bring to the Swedish market and how does it differentiate from its competitors?

Boris Chaikin, CEO of Soft2Bet.

B.C.: Our main aim is always to provide users with products of the highest quality, and it’s why we carefully selected our websites with this market in mind. . YoyoCasino and Campobet are both very successful projects in their own right and are now both hugely popular with our Swedish customers, so the decision we made was certainly the correct one.

YoyoCasino has a wide variety of slots, live casino, poker, and blackjack games, and the recently launched Campobet is the perfect companion to the brand, offering sports fans the opportunity to place bets on both live and virtual sports. Customers can bet on all the Swedish sporting fixtures, along with the world’s top leagues and championships and a extensive selection of other sporting events.

However, the diversity of our offering isn’t the only thing that separates Soft2Bet from the competition. Our professional customer support service differentiates us from other brands by being available24/7, giving clients access to native speakers who are available to help and answer questionsat any time.

Alongside that, we provide security. Our clients are given the opportunity to create an account using the Pay’n’Play option via Trustly, which establishes credibility among our customers.

What do you envisage for the future of the Swedish market, and do you have plans in place to further enhance your presence across the Nordics?

B.C.: The region is becoming more and more competitive , and companies should be constantly thinking of new ways to innovate while strictly adhering to the guidelines laid out by Spelinspektionen.

Swedish customers deserve additional exciting projects and Soft2Bet has plentyof them on the horizon. However, we won’t just be limiting our growth to the Swedish market – our team is currently working hard on obtaining another licence in the Nordics, but those are plans we’re keeping close to our chest.

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