Industry News
OKTO Integrates Cashless Digital Wallet with Jackpot Systems
OKTO, the licensed fintech provider of digital payment and user engagement applications, has partnered with Jackpot Systems to introduce a new era of cashless gaming in casinos and gaming halls in Spain through the OKTO.WALLET. The partnership will enable secure and cashless transactions via OKTO.WALLET directly on Electronic Gaming Machines.
The OKTO.WALLET mobile app enables users to pay and play fast and easy on an ever-growing number of Electronic Gaming Machines (EGMs) connected to Jackpot Systems across more than 300 venues of top-tier operators in Spain.
āAdapting to mobile payment technology is extremely valuable for any business, including gaming. Gaming industry always adopt solutions that bring benefits to both users and operators alike, and as the industry rang a bell for cashless payment options, the Spanish market should follow suit,ā Nacho Frade, Country Manager for Spain at OKTO, said.
āThrough our collaboration with Jackpot Systems, Casinos and Gaming Halls are now able to meet the transactional experience that todayās user demands via our OKTO.WALLET turn-key solution for the Spanish market. A solution that offers both convenience and ease of use as well as an enhanced payment journey to users, while also meeting operators demand for secure, cost-effective and cashless payment solutions is a perfect blend, and this is why we designed our solution,ā Nacho Frade added.
āI believe that our alliance with OKTO represents a new technological achievement for the face-to-face gaming industry in Spain of which we are especially proud,ā Alejandro JimĆ©nez, CEO of Jackpot Systems, said.
āWe are thus raising communication with gaming machines to a new level, for the benefit of operators and users, with hardly any additional hardware. We are pleased to team up with OKTO on an exciting project like this one that will quickly catch on due to its ease of use, security and strong technology foundation,ā Alejandro JimĆ©nez added.
Industry News
SKS365 keeps investing in people: GROW People Management Program took the next level
11 experienced people managers from the SKS365 group’s 4 locations gathered last week in Belgrade for the new GROW People Management Program. From 15 th to 19 th of April, through trainings, discussions, and social connections, people had the opportunity to further grow individually and as a team, while enjoying Belgradeās city center and rivers.
Created in 2023 with the purpose of building foundation people management skills across the organization, GROW initiative evolved this year by including a new, advanced program for experienced people managers to further consolidate their skills and prepare for future opportunities.
Building and fostering connections, sharing experiences, and enjoying team building experiences ā all these activities have been part of the GROWpmp agenda for the 11 people managers coming from Commercial, Product and Development, Finance, and Sportsbook departments of the groupās 4 locations ā Malta, Italy, Austria, Serbia.
GROWpmp included a variety of topics that people managers in SKS365 recognized as the key areas for management development. Topics such as influence through communication, team effectiveness, DEI, through to presentation skills and business topics like understanding finance and management reporting, were delivered with the support of external professionals and internal experts, while designed and organized by the SKS365 People & Culture team.
Industry News
Kindredās Share of Revenue from High-risk Players Shows Slight Increase
Kindred Group plcās (Kindred) share of revenue from high-risk players showed a slight increase to 3.2% (Q4 2023 3.1%) in the first quarter of 2024. Compared to the first quarter of 2023, the high-risk revenue share decreased marginally. The percentage of detected customers who exhibited improved behaviour after interventions came in at 87.1% (compared to 87.4% in Q4 2023 and 83.0% in Q1 2023). This sustained trajectory in the improvement effect after interventions, observed over an extended period, serves as a testament to the strong dedication and collective efforts throughout the company. It reflects Kindredās ongoing commitment to fostering positive change within the industry.
āWe continue to see our share of revenue from high-risk players fluctuate quarter to quarter, and we are working closely with all teams across the company to support customers towards a more sustainable gambling experience. However, it is encouraging to see that our Journey towards Zero data has steadily decreased since 2020. A similar trend can be seen across the healthier gambling behaviour effect after interventions. This tells us two things: our work is paying off, but we need to continue to push ourselves to propel a sustainable progression,ā Alexander Westrell, Director of Communications at Kindred Group, said.
āIt was very encouraging to witness the open and transparent discussions at the Sustainable Gambling Conference in London on 20 March, where those with lived experience shared their important stories. Also, it is evident that technology is moving forward, and will provide greater opportunities to detect and intervene in the future. We hope to see more regulators engage with the industry and with experts to secure a more sustainable industry for everyone,ā Alexander Westrell added.
Industry News
PENN Entertainment Names Aaron LaBerge as Chief Technology Officer
PENN Entertainment announced that Aaron LaBerge has been named Chief Technology Officer (CTO) effective July 1, 2024, subject to customary regulatory approvals. Mr. LaBerge will report directly to PENN CEO & President Jay Snowden.
In his new role, Mr. LaBerge will be responsible for driving the technology strategy and execution for PENN, while leading the multinational team of technologists and serving as the key business leader for the companyās Interactive division.
Mr. LaBerge spent more than 20 years at The Walt Disney Company, in two stints separated by five and a half years as a technology entrepreneur. He was most recently President & Chief Technology Officer for Disney Entertainment and ESPN where he was responsible for driving all technology and product development in support of The Walt Disney Companyās two media divisions. In that role, he helped set the vision and strategic leadership for how Disney uses technology to enable storytelling and innovation, drive its business, and create unparalleled consumer experiences with entertainment and sports content.
āWe are thrilled to have someone of Aaronās caliber join our PENN executive team. Having overseen a global organization of thousands of engineers, product developers, designers, technologists, and data scientists that created some of the largest scale and most successful media properties in the world, there is no better candidate to lead our Technology and Interactive division into its future. I know Aaron is looking forward to working with Todd George, our head of operations, and our entire Executive Team to continue growing our position as a leader in online gaming, sports betting, and digital sports media,ā Mr. Snowden said.
āI’m excited to join another talented team at PENN Interactive and lead our technology strategy. PENN Entertainment is at the forefront of the fast-changing gaming and sports media industry. I plan to use my experience from Disney and ESPN to help make ESPN BET an essential piece of the sports fan experience. Together, weāll push the limits and redefine how fans interact with sports and gaming,ā Mr. LaBerge said.
Prior to his most recent role at the Walt Disney Company, Mr. LaBerge was Executive Vice President and Chief Technology Officer at ESPN from 2015 to 2018. At ESPN he played an instrumental role in the growth of ESPNās consumer-facing digital media products and services ā leading many of ESPNās most ambitious and challenging projects and helping establish ESPNās position as the leader in digital sports and innovative sports technology development. He was a key architect in the design, development, and engineering of ESPNās state-of-the-art facilities in Bristol, CT; Los Angeles, CA; Charlotte, NC; and Austin, TX, as well as data centers and infrastructure that connect those facilities around the world, as well as the technology design and development to support the launch of the multi-platform SEC Network.
Between 2007 and 2012, LaBerge was co-founder and CEO of Fanzter, Inc. ā a venture-funded consumer software and digital product development company. At Fanzter, he directed all day-to-day operations and led the development and launch of a variety of consumer-focused internet and mobile products, ground-breaking social and commerce technologies and more.
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