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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm

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GambleAware Publishes New Reports and Guide for Financial Services Industry to Help Prevent Gambling Harm
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GambleAware has published a new report by the Behavioural Insights Team which analyses behavioural datasets to understand whether these could be used to build a clearer picture of the ways in which people gamble, identify possible harms, and eventually inform prevention, treatment, and support responses.

The commissioned research analysed bank transactional data from Monzo and HSBC, aiming to shed new light on what these datasets can, and cannot, tell us about gambling behaviour. The reports demonstrated that bank customer and transactional data can offer valuable insights into the success of gambling blocking tools and also provide unique profiles of gamblers. For example, of those using Monzo’s gambling blocker, it was found that the week before gamblers activated the block, their average daily gambling spend tripled. Specific profiles of gamblers were also revealed by the research, such as that gamblers had less money on average in their Monzo internal saving pots than non-gamblers, or that gamblers ranked “Very Concerning” by HSBC had on average 35.6 gambling transactions per month, compared to 15.6 in those ranked “Concerning”, and just 1.2 in the “Control” group.

Taken individually, however, these datasets are not enough to understand whether a customer is at risk of experiencing gambling harms. A dataset from a single bank is unlikely to offer a full picture of an individual’s spending, and so these exploratory research projects illustrated that further research is needed to create a fuller picture of an individual’s overall financial wellbeing.

“Our research with HSBC and Monzo has demonstrated that bank transactional data can be a useful tool in identifying gambling behaviours and the unique profiles of gamblers, but further work is needed to understand how such data can be used robustly. Different banks may use different factors, and different thresholds to identify gambling, and future work could look at developing a more standard operating model of how this kind of data should be used to identify those at risk of harm,” Dr Simon McNair, Advisor at BIT, said

“Our research with GambleAware helps us to understand gambling-related behaviours so that we can provide the best support to our customers. This includes opt-in solutions such as a gambling restriction feature to help people control their urge to gamble and automatic declines or referrals for lending to help prevent the customer getting into debt. Customers can also appoint third parties to help manage their finances either through a third-party mandate or our Independence Service. In addition, our specialist support team are on hand to aid customers at risk of financial harm and can refer to trusted external organisations where needed. We continue to work with charities such as Gamble Aware on other ways in which we can ensure these customers have access to the right support,” Maxine Pritchard, Head of Financial Inclusion and Vulnerability at HSBC, said.

“Our work with the Behavioural Insights Team has provided us with important insights into gambling behaviour and the impacts of gambling. At Monzo, this is an area we care deeply about and we’ve had amazing success so far with our gambling block, which has been used by more than 350,000 customers since its launch in 2017. We’re excited to use these insights to inform future work in this area, further reduce gambling harm and provide our customers with even more control over their financial lives,” Natalie Ledward, Head of Vulnerable Customers at Monzo, said.

GambleAware has commissioned the Personal Finance Research Centre at the University of Bristol to produce a practical guide for financial services seeking to protect customers from gambling-related financial harms. The guide offers real-life examples of what firms can do to identify and support customers who are at risk of gambling-related financial harm. It highlights the value of financial firms proactively analysing customer transaction data for spending patterns and behavioural signs that might indicate gambling-related vulnerability and enable firms to take action to prevent harm occurring.

“At a conservative estimate, at least five million people in Britain experience harmful gambling, either because of their own gambling or someone else’s. Regulated financial services firms are well-placed to address the financial harms linked to gambling-related vulnerability and our practical guide shows them how. Doing this may have knock-on benefits for other dimensions of gambling harm, such as people’s mental health,” Professor Sharon Collard, Research Director at the University of Bristol’s Personal Finance Research Centre, said.

“This research from the Behavioural Insights Team is a good first step to explore how bank transactional data may be able to identify behaviours indicative of gambling harm. Whilst more research is needed into this area, we encourage all financial institutions, including those from non-bank settings, to make the most of the new guide to see what they can do to protect their customers from gambling harm. By working with financial services and promoting the advice and support available, we can work collaboratively to respond to customer need to keep people safe from gambling harm,” Zoë Osmond, CEO at GambleAware, said.

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Casino777.nl research: The Voice, Big Brother – The Dutch TV shows that became an international success

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Casino777.nl research
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Why you love Dutch TV and you don’t even know it!

Casino777.nl has researched the Dutch TV programs that became an international success. Do The Voice, Big Brother or Deal or No Deal ring any bells? These TV shows and many more have all originated from the same place: The Netherlands. Even though the US and the UK tend to steal the headlines when it comes to popular TV content, the Netherlands has long been a hotbed of creative talent.

Table 1: The most successful Dutch TV exports

# TV Show # countries aired in
1 The Voice 64
2 Big Brother 57
3 Deal or No Deal 13
4 Fear Factor 26
5 The Bus 5
6 Dating in the Dark 4

Countries where Dutch TV Exports have been
                    aired

Figure 1: Countries where Dutch TV Exports have been aired

The Voice – First shown in The Netherlands in 2010, the singing show is now available in 64 countries. In fact it has been running for 22 seasons in the US, 12 in Ukraine, and 11 in France.

Big Brother – Since 1999, the show has been watched by more than 600 million viewers across 57 countries, including the US, the UK, India, Australia and Brazil. In the UK alone, Big Brother accounted for 23% of Channel 4’s £664 million revenue in 2007.

Deal or No Deal – From its original name Miljoenenjacht (Hunt/Chase for Millions), the UK version has become the most popular worldwide in 2022 with 13 seasons on Channel 4. The US, Australia and Bulgaria have also aired the show for over a decade (11 years).

Fear Factor – Joe Rogan’s version of the TV show may be seen as the most popular one yet, however, more seasons have aired in India: nine compared to seven in the US . The fear-inducing game show has been exported to 26 countries since its launch in 2001.

The Bus – One of the less talked about shows in the list, yet the luxury bus show has been spinned off in several European countries (Spain, Belgium, Luxembourg, Estonia) and South America (Brazil).

Dating in the Dark – This rather atypical concept that features contestants trying to find love in a pitch black environment has had international exposure across four continents, namely Europe (UK), North America (US), South America (Brazil) and Oceania (Australia).

What are the longest running shows?

German participants of Big Brother 5 and 6 were getting pretty cosy and enjoyed a stay in TV’s most famous house for one year. Audiences and cast alike were also captivated in the Philippines with three of their seasons being almost a year long.

Country Season Start Date End Date Duration
(days)
Germany Big Brother Germany 5 02/03/2004 01/03/2005 365
Germany Big Brother Germany 6 01/03/2005 26/02/2006 363
Philippines Pinoy Big Brother 8 10/11/2018 04/08/2019 268
Philippines Pinoy Big Brother: Lucky 7 11/07/2016 05/03/2017 235
Philippines Pinoy Big Brother: Kumunity Season 10 16/10/2021 29/05/2022 226
Germany Big Brother Germany 10 11/01/2010 09/08/2010 211

But this trend is not consistent across all countries where some seasons were abruptly cut short, like Spain’s Big Brother spin-off’s Sálvame Okupa which lasted precisely one working week.

Country Season Start Date End Date Duration
(days)
Spain Sálvame Okupa 12/04/2019 15/04/2019 4
Hungary Big Brother Hungary VIP 3 19/01/2003 23/01/2003 5
India Bigg Boss Kannada: Mini Season 14/08/2021 05/09/2021 6
Hungary Big Brother Hungary VIP 1 05/01/2003 10/01/2003 6
Hungary Big Brother Hungary VIP 2 12/01/2003 17/01/2003 6
Sweden Big Brother Stjärnveckan 20/01/2002 25/01/2002 6

Fun facts you never knew about Dutch TV exports

It is well known that reality TV shows don’t come without their controversies. Entertaining millions of viewers around the world often requires a lot of on screen drama, yet there is also a lot going on behind the scenes that the producers cannot necessarily control. Here are some unbelievable facts about Endemol’s biggest shows:

  1. A French group called Activists Against Trash TV protested Big Brother by clashing with security guards and throwing eggs and tomatoes at the house.
  2. Contestants who took part in the US version of Fear Factor had to sign a contract that, among other things, prevented them from running for public office for 12 months after the show.
  3. Contestant Lucas Koka Penteado exited the Big Brother house following a kiss between him and openly gay contestant Gilberto Nogueira. When Penteado was confronted by his housemates, he told them he was bisexual, but few seemed to believe him and instead accused him of strategic play that harmed the plight of the LGBTQIA+ community.
  4. In January 2005, a paralegal from Ohio sued NBC for $2.5 million because of the effect watching an episode of Fear Factor had on him. He stated that he watched the episode where contestants had to puree rats in a blender and then eat them and he was so disgusted by it that his blood pressure rose to the point that he became dizzy and vomited. He was then so disoriented that he ran into a doorway and injured himself.
  5. According to leaked docs, producers on the Voice can allegedly ignore contestants completely. They can also reportedly switch up the rules whenever they want, or eliminate contestants on a whim — even if those contestants happen to be “winning” in the eyes of the public.
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RAPTOR PR BOLSTERS LEADERSHIP TEAM WITH APPOINTMENT OF MERVE LIEBELT AS SENIOR STRATEGIC ADVISOR

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Raptor PR hires top strategic advisor as it levels up
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Raptor PR – a leading b2b communications agency for games industry, web3 gaming, and media brands, has supercharged its leadership team with the appointment of Merve Liebelt as a Senior Strategic Advisor. Boasting over twenty years’ experience in strategic comms for major global brands and agencies, Liebelt will work with Raptor PR CEO and Founder Rana Rahman to lead the agency into its next phase of hyper-growth.

Liebelt brings a wealth of experience and a data-driven mindset to strategic communications, having worked with brands including Puma, Tinder, Christian Louboutin, Allianz, and IONITY, in both brand-side international marketing and communications roles, as well as in renowned agencies. Her recent experience includes pan-European work as VP and General Manager Europe at the award-winning international PR agency JIN Group, and as MD of ML Brand Consulting.

Since January 2021, Raptor PR has been powering b2b comms campaigns for games industry, web3 gaming and media brands. The agency doubled in size this year, and Liebelt will help spearhead a transformational drive, empowering Raptor PR to scale more effectively in 2023 and beyond. Its experience features over twenty brands like Xsolla, Dubit, Admix, Bidstack, Sandsoft Games, Kinetix, and The Tiny Digital Factory.

Rana Rahman, CEO and Founder at Raptor PR, commented:

“Having consulted for a multitude of comms agencies over the last decade, I’m acutely aware of the growth challenges faced by many SMEs. Merve’s fabulous appointment as Senior Strategic Advisor empowers team Raptor to tap into her industry-best brand and agency experience, which will prove invaluable in helping us scale much more effectively over the coming years. We have an ambitious growth roadmap for 2023, and Merve joining means it’s very much ‘game on’.”

Merve Liebelt, Senior Strategic Advisor at Raptor PR, added:

“Raptor’s incredible growth is testament to Rana’s vision and lifelong passion for gaming and tech brands. Having worked closely with Rana before at JIN, I know just how passionate he is about the worlds our clients are creating and defining. I’m confident my experience delivering growth and reputation for brands and international agencies is a perfect fit for his drive and creative flair. There’s an incredibly tenacious team in place, a great client portfolio, and a lot of exciting work ahead.”

Liebelt’s appointment follows Raptor’s recent appointments as the retained agency for a trio of clients: Bidstack, the leading in-game advertising company; Sandsoft Games, a AAA-powered MENA games publisher; and Kinetix, a pioneering 3D animation and Artificial Intelligence tech startup.

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EGT is the “Best Equipment Supplier of the Year” according to BEGE Awards

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EGT is the "Best Equipment Supplier of the Year" according to BEGE Awards
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For another year in a row, EGT received an accolade from the BEGE Awards competition. In this edition of the awards, the company was acknowledged as “Best Equipment Supplier of the Year“ because of the large number of installations of its products and the overall contribution to the development of the gaming industry. The ceremony was held on 23 November: the evening after the first day of the BEGE Expo, in Marinela Hotel Sofia.

“For us at EGT, giving the best quality to our customers has always been the top priority and I believe that this is the main reason why we have so many friends who choose to work with us again and again for so many years,” said Biserka Draganova, sales manager for the Balkans and Egypt at the company, when accepting the award. She continued: “It is a great honor for us to receive this distinction, as it reflects precisely this pursuit of continuous improvement of ours, which is of crucial significance for the good performance of our partners’ business as well.”

The BEGE Awards competition has been held since 2008 and honors individuals and companies, which offer new and innovative gaming solutions and contribute to the industry development.

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