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Smartico is introducing new additions to its gamification solutions

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Let’s face it! Surveys asking customers to rate their experiences of using a site aren’t enough to encourage them to repeat their visit. They often feel like a waste of time for customers. On the flipside, it is also easy to overdo Customer Relationship Management (CRM) by applying aggressive email marketing and pushing notifications, which more often than not lead to frustration.

Gamification Spices Up Experiences

Smartico provides perfectly balanced solutions that ensure customers leave satisfied and that they are likely to return. The secret lies in gamification.

Gamification allows for a seamless integration of retention tools that do not interrupt – and thus deteriorate – customer experience. Not only that, but it also makes playing more entertaining, as the thrill does not stop with leaving the website. With services such as Tournaments, Missions and a designated Marketplace, players can collect points through playing, participate in tournaments, progress in missions, collect badges and spend their points for prizes.

Smartico’s Portfolio

Smartico offers an extensive portfolio of Gamification & Loyalty solutions, including personalized marketing, retention tools, automation and many others.

Beyond the above-mentioned Tournaments and Marketplace solutions, Smartico also provides Real Time Marketing, Automation and an Affiliate Management System. Additionally, Smartico’s services are available for mobile applications and brick-and-mortar stores as well.

The New ‘Scratch & Catch’

Smartico is constantly introducing new features to its Gamification services. The company describes its newest addition as follows:

“Another gamification feature from Smartico’s portfolio are the Loyalty Mini Games. Along with the well established and popular Spin the Wheel, a new mini game was recently introduced. Scratch & Catch adds another dimension with a winк аt the classic paper scratch card lovers. With its fully customizable layout and flexibility it offers the personalization and attention to detail the users would appreciate. Offered as a bonus or a compliment upon achievement, Scratch & Catch could diversify the classic marketing campaigns and boost users’ engagement and dedication. Smartico Random Number Generator is certified by BMM testlabs and will ensure fair probability and results based on the operators stock items for each prize.”

To sum up

Gamification is an exceptional tool that elevates Customer Relationship Management to a new level. Smartico’s Gamification & Loyalty solutions provide everything gambling operators may need to ensure the best customer experience, bringing players back repeatedly.

Asia

Goa Introduces an Entirely Online Lottery Platform

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In a move towards modernising India’s lottery sector, the state of Goa has introduced an entirely online lottery platform, sanctioned by the Directorate of Small Savings and Lotteries. This initiative, known as Great Goa Games, aims to bring transparency and convenience to an industry that has long grappled with allegations of mismanagement and fraud.

Ticket sales commenced Monday, with the inaugural draw set for Sunday. Rhiti Group, led by founder Arun Pandey, was granted the license to operate and market the platform. “Our mission is to democratize opportunities through technology,” Pandey stated, emphasizing the secure and user-friendly nature of the app-based system.

Goa government official Narayan Gad lauded the move as a step forward for the Indian lottery sector. “With our online lottery streamlining processes through technology, we are setting a new standard in the lottery industry,” Gad remarked. “The technology-based product will enhance transparency and ensure improved monitoring and regulation of operations.”

This development follows new rules governing online lotteries, introduced by the Goa directorate in February 2023. Currently, 13 states in India, including Goa, allow lottery games, though others have banned them due to concerns over gambling addiction and operational irregularities.

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Latest News

Catena Media Announces Board Changes

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Catena Media’s board of directors announced the appointment of Stephen Taylor-Matthews as non-executive director and the departure of Øystein Engebretsen from the board of directors.

Based in London, Stephen Taylor-Matthews is a tech entrepreneur, executive advisor and investor with over two decades of experience in online gaming, sports betting and data analytics.

He is the founder of Polynate, an AI-first company delivering next-generation sports engagement solutions, and has worked at Underdog Fantasy, GoatGaming and Betgenius in previous roles.

Stephen Taylor-Matthews commented: “Catena Media is in a transformation phase and I’m excited to be joining the board at this juncture and to contributing my industry expertise and insight.”

The appointment coincides with the departure from the board of Øystein Engebretsen, who has served as non-executive director since September 2018.

Erik Flinck, Chairman of the Board of Directors, said: “Øystein has made a valuable and important contribution to Catena Media for more than six years. I warmly thank him for his efforts and wish him well in his current and future ventures. At the same time, I am delighted to welcome Stephen Taylor-Matthews to the board. His experience and expertise will be a valuable asset for Catena Media as we move forward.”

Stephen Taylor-Matthews’ appointment will become effective once all necessary filings are made with the Malta Business Registry, and his term will run up until the end of the next annual general meeting, in accordance with the Maltese Companies Act and Catena Media’s articles of association.

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Latest News

Endorphina Partners with R. Franco Digital to Expand Reach

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Endorphina Partners with R. Franco Digital to Expand Reach
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The leading online slot games provider, Endorphina, has announced a brand-new partnership with R. Franco Digital, a renowned manufacturer of AWP machines. This collaboration allows Endorphina to expand its reach in the Spanish and Latin American markets.

Endorphina is one of the top iGaming software providers for the B2B market, developing online slots that cater to a wide range of slot enthusiasts. Over the years, the provider has established itself as one of the most innovative slot suppliers in the industry, dedicated to expanding its products to players worldwide.

Zdenek Llosa, Senior Partnership Manager at Endorphina, said: “We are genuinely excited to join forces with R. Franco Digital, a trusted name with a rich legacy in the Spanish and Latin American gaming world. Partnering with a platform that shares our passion for quality and player satisfaction is truly inspiring. Together with the R. Franco team, we look forward to creating memorable, fun experiences that bring joy and excitement to our shared communities across Spain and LATAM. This collaboration feels like the beginning of something truly special.”

Franco Digital, a subsidiary of the Recreativos Franco Group, has been known for providing its customers with the best turnkey solutions for over 50 years. As a pioneering manufacturer of AWP machines, R. Franco Digital is founded on an innovative company culture that uses the best methodologies and technologies available, working with talented and disruptive people to deliver the best solutions.

“At R. Franco Digital, we are always striving to enhance our platform with innovative, top-quality content that resonates with our audiences, particularly in Spain and Latin America. Partnering with Endorphina allows us to bring a fresh, engaging catalog of games to our players, combining our platform’s power with Endorphina’s creativity and expertise. This collaboration underscores our commitment to delivering premium gaming experiences tailored for Spanish-speaking markets,” said Javier Sacristán, International Business Director of R. Franco Digital.

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