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Assessing the Dutch market

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Assessing the Dutch market
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It is a full year since the regulated online market opened in the Netherlands. In this round-table feature, we ask Matej Filipančič, Head of Turnkey Solutions at Bragg Gaming, for his view on how the market has performed to date and what lies around the corner.

Having opened up online gambling in October 2021, the Dutch regulator De Kansspelautoriteit (KSA) implemented a cooling-off period affecting many major operators. Has this affected the growth potential of the Dutch market?

It’s hard to say and with a year since the new legislation entered into force, it is now easier to focus on the positives and how the market has evolved in the last 12 months. First mover advantage has been crucial in the Netherlands and the initial 10 licensees have really carved out a big market share. It’s great to see that players have been channelled towards new operators rather than staying with incumbent ones as it means wider choice, exciting new products and better promotions through various acquisition channels. Consequently, this should attract more players, leading to healthy market growth. We think the Dutch lawmakers and regulators have done a great job with the new legislation benefiting both operators and players and we have great expectations for the potential in the country.

 

Will restrictions on advertising make it difficult for new entrants to the market to gain market share? If so, what part can suppliers play in attracting and retaining Dutch players?

It is very important to distinguish between online operators and those with a land-based presence here as there will be a relative advantage for the latter who will still be able to use some methods of advertising to retain players. All operators will need to be innovative and creative in coming up with ways to reach customers while also making sure their campaigns are fully compliant. For newcomers, it will become more difficult to gain a player base compared with those that were present at the time of market opening. The new restrictions are not at all in favour of newly licensed operators in that sense, but suppliers can make a big difference here. At ORYX, we offer a wide range of retention tools, which became even more important to operators after the marketing ban announcement. The new licensees on our platform have already come up with very exciting and successful strategies on how to utilise our state-of-the-art Fuze™ player engagement platform and other products to stay ahead of the competition.

 

What appetite have you seen among Dutch players for content types that are popular in other regulated European markets? Are they out-performing classic games that originate from the Dutch land-based heritage?

We have seen that top-performing content from world-leading providers such as Evolution, GAMOMAT and Pragmatic Play has outperformed the rest of the competition. This includes localised traditional studios like Greentube, Edict (Merkur) and Stakelogic, who still remain very popular with players. The result is a relatively healthy mix between the traditional games which have been present in the land-based machines for decades in the Netherlands and internationally recognised brands which perform well in all markets. Live casino has also been very strong and seems to have a great appeal to Dutch players.

 

What are your hopes for the Dutch market across the next 12 months?

Hopefully the restrictions will be applied equally on all operator websites, including the state-owned companies that were already in the market before the new regulation entered into force. There is of course potential for growth for all licensees, old or new, but it is crucial for recent entrants to be innovative to acquire and retain players. ORYX was the first external platform to launch in the Dutch market and we hope to maintain the position as a leading supplier there with the help of the exceptional track record of our operator partners.

We hope our platform partners can make use of all our tools to continue to grow and operate successfully in the Netherlands, gaining market share while making sure they are fully compliant and continue to excel in terms of Responsible Gaming and player protection. We are also in a great position to offer our proprietary products to new clients in the market and can guarantee a safe and exciting experience for the players, along with a profitable business for our partners.

Industry News

Playtech Live Launches Exclusive Bespoke Game with Kaizen Gaming

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Playtech Live Launches Exclusive Bespoke Game with Kaizen Gaming
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Playtech announced the launch of a new bespoke game, Pig Champions, developed exclusively for Kaizen Gaming, one of the biggest GameTech companies in the world. This launch marks the first Live Casino bespoke title for the leading sports betting & gaming operator and strengthens the strategic partnership between the two companies.

The game, designed to appeal to all audience types and player types across all markets, is a sporty animated universe in a Money Wheel Game show format, where 3 Pig Champions characters compete with each other to reach the highest multipliers within 3 exciting Bonus rounds. The studio is located in Playtech’s Romanian facility (PTR), offering a unique, immersive, animated experience made with fresh Unreal engine technology, featuring unique gameplay built from the ground up using advanced real-time animation.

Kevin Kilminster, Chief Product Innovation Officer at Playtech Live: We are delighted to partner with one of the leading sports betting & gaming operators in the world to launch their bespoke Live Game Show, Pig Champions to their extensive player base. After being selected by Kaizen Gaming as the leading developer of bespoke live content, collaborating on Pig Champions has enabled the team to showcase their passion and experience by exploring new innovative ways of bringing live casino games to life that offer a fresh, safe gaming experience for players. Our partnership with Kaizen Gaming continues to evolve and we look forward to our next collaboration in bringing further exciting games to market.

Christos Mavridis, Head of Live Casino of Kaizen Gaming: “Our content offering is some of the most exciting on the market and working with an established partner like Playtech will assist in enhancing our current portfolio even more. Pig Champions stands as evidence of Playtech’s expertise and extensive experience, elevating our live casino offering and emphasising our commitment to creating top-quality innovative game experiences for our players.

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Industry News

Amusnet Ranks Among Italy’s Top Casino Providers

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Amusnet Italy is the fourth-best casino provider in the country for June 2024, according to iGaming Tracker. The company has made a significant leap in the rankings, advancing three positions to secure the fourth spot. The achievement is underscored by a 1.1% increase in market share, reflecting a substantial gain in visibility and preference among online casino operators and players. This rise reflects Amusnet’s growing influence and effectiveness in the Italian market, demonstrating the company’s leading place among the industry’s top providers.

Several notable accomplishments have bolstered Amusnet Italy’s presence in the country. The company’s commitment to excellence was recognised with the prestigious Gold Award for Casino Content Supplier 2023 from EGR Italy last November. Furthermore, Amusnet has added six new partnerships with operators since January, bringing the total number to over 30, and has maintained a robust portfolio with over 100 certified games. Additionally, Amusnet Italy has released 14 new games since the beginning of the year, with more games planned for release by the end of 2024.

Polina Nedyalkova, Director at Amusnet Italy, said: “We are incredibly proud of our progress and the milestones we have reached. This ranking highlights our leading position in the industry and our dedication to delivering high-quality, engaging gaming experiences to local players. Our advancement to the top position underscores our growing influence and effectiveness in the Italian market, and we look forward to continuing this momentum and bringing even more top-notch games to our audience.”

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Affiliate Industry

Getting Sticky with It: Why Affiliate Traffic Should be About Quality Not Quantity

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Getting Sticky with It: Why Affiliate Traffic Should be About Quality Not Quantity
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In a highly competitive “bonus blitzing” affiliate market, the only real winner is the bonus hunter. These affiliates may be sending traffic through to their partners in volume, but many of their users are just looking to play through a good deal, never to return.

At Slots Temple, we believe the “stack ‘em high, watch ‘em fly” approach to aggressive bonus-driven traffic no longer flies. We wanted to focus on improving the quality of the traffic and that meant doing things differently.

We began life as a site that offered free demo games and slots tournaments, and this helped to build a highly engaged base of players that genuinely loved playing slots. But we wanted to take this to the next level.

When we were awarded a UKGC gambling license in 2022, it meant we could offer cash prizes for our free tournaments. And then the next logical step was real-money tournaments in the UK with juiced-up prize pools, and ultimately real-money slots.

To create better quality traffic, you need to engage with your customers to better understand them and foster loyalty. It helps if you have a unique value proposition to increase the stickiness of your brand and engage audiences more effectively.

Our real money tournaments are a real UVP and are proving wildly popular with our users. The stakes we offer are low. You can play a slots tournament for as little as 1p, and the free-play model remains a large part of what we do – exclusively so outside the UK.

Ultimately, we want to be a safe place for players, which is why offering low stakes games is important. It’s about fostering a player base that trusts us and feels comfortable playing with us.

Yes, we’re blurring the lines between affiliate and operator, but our players know we’re not just chasing profits at the expense of everything else. Ultimately, our players see us primarily as a destination for fun play and prizes, and it’s important that we maintain that balance. If they thought we were simply out to rinse them, we’d lose their trust, and they wouldn’t come back.

Instead, it’s about offering more choice and increasing that stickiness. It also helps us better understand what games our players like to play so that we can offer more personalized recommendations.

And this is how real-money slots tournaments can really increase the quality of traffic. If a player has been playing a certain slot in a real-money tournament, for example, and wants to play at a partner site, we can guarantee that we are referring a player who is already highly engaged with the game and is ready to transition to higher stakes.

Of course, within the framework of real-money tournaments, it’s important to continue diversifying offerings by devising new formats. We have turbo tournaments, risk tournaments — a multitude of formats and price points so everyone can play the way they want to.

Our real-money tournaments are further enhanced by what was always a highly gamified platform. So, we have leaderboards, Xpoints, rewards chests, and challenges.

Continuous challenges, incentives and rewards keep users engaged over the long term. These elements can appeal to users’ competitive nature and desire for achievement, as they play for bragging rights. This enhances social elements and encourages them to engage frequently with the product

Adding fun and playful elements enhances the user experience beyond the tournaments themselves. Regular rewards and recognition prevent burnout and keep users motivated. And engaged and motivated players are more likely to become passionate about the brand.

Creating a player base that produces true value to your affiliate partners requires a number of the right ingredients, plus a lot of care and attention. But the affiliate landscape is changing, and affiliates need to get creative to get sticky.

 

Author: Fraser Linkleter, CEO at Slots Temple

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