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The future of influencer marketing in the igaming industry

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Author: Anna Zhukova, Team Lead (iGaming vertical) of Famesters agency 

 

Influencer marketing is no longer a way to promote a new mascara. Today, it is a dominating strategy for complex brands, products, and platforms. From 2016 to 2022, the average annual growth rate of the influencer marketing industry was 46.9%.

9 of 10 iGaming industry players use this channel permanently as a powerful way to connect and engage with their target audiences. It is easy to explain: smart leveraging the power of influencers can bring tremendous results already during the test launch.

Why use influencer marketing for iGaming?

By partnering with influencers who have a large and engaged audience in the iGaming community, brands can tap into a highly motivated audience that is more likely to respond positively to their marketing messages. Additionally, influencers provide a level of authenticity and trust that is difficult to achieve via traditional advertising channels, especially for those products that are not easy to promote due to legal risks. Finally, iGaming brands can leverage influencer marketing to stand out from competitors and stay on top of mind with consumers in a skyrocketing competitive market: the iGaming industry, comprising online gambling, sports betting, and casino games, has experienced rapid expansion in recent years. In 2021, the industry was estimated to be worth $61 billion annually, and has projections of an 86% growth rate by 2028. 

Current situation and upcoming trends

As the iGaming industry evolves year by year, brands build their communication and expand the audience with content creators. According to the BuzzGuru research, 89% of the marketers admit that ROI from influencer marketing is higher than from other channels.

Year by year, by allocating influencer marketing budgets, iGaming brands gain the ability to expand their reach to new audiences and improve performance among existing ones. This advantage enables iGaming industry players to skyrocket. Today, we observe the rise of brands’ collaborations with micro-influencers: 77% of the brands prefer working with this type of creators. It is easy to explain: collaborations with niche creators usually bring better performance. Micro-influencers are seen as more authentic and engaging than larger influencers, that is why they can help build a more loyal and engaged customer base.

The trends in influencer marketing shaping the future of the industry are: 

1. Diving deep

Influencer marketing is evolving towards a more comprehensive approach where content creators are deeply involved in promoting products. This approach goes far beyond traditional CPA deals, where influencers are paid based on the results they deliver. Today, we see creators who use iGaming products they promote regularly and at the same time express genuine excitement towards them becoming brand ambassadors. This leads to more genuine promotions because the creators provide not just the basic product information, benefits and bonuses the platform prepared for new users, but also their own unique experience. As a result, the promotions become more authentic and resonate better with the audience.

2. Long-term partnerships

More and more iGaming brands prefer to build long-lasting relationships with influencers, rather than one-off campaigns. This approach kills two birds with one stone: brands build more authentic and loyal relationships both with influencers and their audience, thus enlarge their own and attract new users. A successful approach is to build long-term relations for iGaming brand is to collaborate with influencers who already performed well and seek out content creators who are alike. Niche creators often form small communities, so partnering with such influencers can help broaden your brand’s reach by tapping into their audience. 

3. Transparent messages

There is a growing emphasis on the transparency of ads. Simple promotions of casinos and betting platforms on YouTube and Instagram are forbidden, that is why the ad messages should be native and transparent. Tell about the benefits of your platform, its USP, and bonuses new users get after registration. At the same time, be clear in calls for action and use simple ones, such as ‘click here’, ‘register now’, ‘use a promo code’, and others.

Opportunities and challenges

Promotion of betting platforms and online casinos through influencers unlocks new possibilities for brands to expand their existing audience, including the opportunity to target new geos, build brand awareness and trust, and, finally, attract new players. 

Let’s see how it works: an influencer showcases a bet slip or a feature they find impressive in an iGaming app or platform, along with a hyperlink in their post that  leads to a casino lobby or a betting platform. This provides the audience with a clear and understandable picture of what they can expect from the app or a platform from a trustworthy creator they follow.

The success of an influencer marketing campaign highly depends on certain factors: creatives’ quality, relevant creators and their audiences. It is crucial to find influencers who have a strong performance and whose values align with those of your brand. One key aspect to consider is the relevance of your product to the content produced by the influencer. For example, at Famesters when planning integrations for betting platforms, we prefer working with influencers who create sports or entertaining content – they usually bring the best performance. 

However, alongside opportunities come challenges. First, it can be difficult to find influencers that are experienced in the iGaming industry and are ready to take the risks: if a creator is caught in promoting iGaming, they get a strike from a platform, after 3 strikes the platform bans their account. Second, it is better to make sure you target the right audience. So it is better to identify them first. The ‘golden’ and the most desirable audience for iGaming brands is usually solvent males above 20. As for creatives, it’s essential to highlight any unique information or bonuses your platform provides. It’s also crucial to emphasize the expected action several times, at the same time this call-to-action should be clear and easy to understand.

Emerging technologies and their use for iGaming brands

The development of technologies does not stand still. One of the technologies to use for influencer marketing of iGaming brands is virtual and augmented reality: create immersive experiences for the audience, allowing them to see the creator in a ‘real-world’ casino or sportsbook. This can be especially effective for online casinos, which often struggle to replicate the excitement and atmosphere of a physical casino.

Another technology to be used is artificial intelligence (AI). On the one hand, AI could analyze data about the influencers’ account, including audience, the engagement rate, number of comments and others. Some AI, like BuzzGuru, help get a clear picture of competitors’ influencer marketing strategies, including paid and organic mentions, lists of influencers involved, videos links released and budgets spent. 

On the other hand, AI can assist in creating more engaging ad messages for the audiences, as well as developing tasks and briefs for creators, diversifying scripts and thus making every single launch unique. 

The importance of analytics in influencer marketing

As an agency, we stake on a deep analysis of current campaigns. This approach  always helps understand the key audience and provide recommendations for further launches – by cutting off non-working solutions, we easily increase the performance on the go. By going deeper into creators’ analytics such as audience data, engagement rates, average views and reach, in addition to previous launches’ performance for the similar products, we are able to make a clear estimation in order to squeeze the maximum possible outcomes. 

Besides, the industry is growing very fast and we’re always learning. The reality shows that even small changes in strategy can affect the whole launch significantly and only a proper analytics and the ability to overview things from the subtle side gives the luxury to absorb the newly came information.

Industry News

SKS365 keeps investing in people: GROW People Management Program took the next level

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11 experienced people managers from the SKS365 group’s 4 locations gathered last week in Belgrade for the new GROW People Management Program. From 15 th to 19 th of April, through trainings, discussions, and social connections, people had the opportunity to further grow individually and as a team, while enjoying Belgrade’s city center and rivers.

Created in 2023 with the purpose of building foundation people management skills across the organization, GROW initiative evolved this year by including a new, advanced program for experienced people managers to further consolidate their skills and prepare for future opportunities.

Building and fostering connections, sharing experiences, and enjoying team building experiences – all these activities have been part of the GROWpmp agenda for the 11 people managers coming from Commercial, Product and Development, Finance, and Sportsbook departments of the group’s 4 locations – Malta, Italy, Austria, Serbia.

GROWpmp included a variety of topics that people managers in SKS365 recognized as the key areas for management development. Topics such as influence through communication, team effectiveness, DEI, through to presentation skills and business topics like understanding finance and management reporting, were delivered with the support of external professionals and internal experts, while designed and organized by the SKS365 People & Culture team.

 

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Industry News

Kindred’s Share of Revenue from High-risk Players Shows Slight Increase

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Kindred Group plc’s (Kindred) share of revenue from high-risk players showed a slight increase to 3.2% (Q4 2023 3.1%) in the first quarter of 2024. Compared to the first quarter of 2023, the high-risk revenue share decreased marginally. The percentage of detected customers who exhibited improved behaviour after interventions came in at 87.1% (compared to 87.4% in Q4 2023 and 83.0% in Q1 2023). This sustained trajectory in the improvement effect after interventions, observed over an extended period, serves as a testament to the strong dedication and collective efforts throughout the company. It reflects Kindred’s ongoing commitment to fostering positive change within the industry.

“We continue to see our share of revenue from high-risk players fluctuate quarter to quarter, and we are working closely with all teams across the company to support customers towards a more sustainable gambling experience. However, it is encouraging to see that our Journey towards Zero data has steadily decreased since 2020. A similar trend can be seen across the healthier gambling behaviour effect after interventions. This tells us two things: our work is paying off, but we need to continue to push ourselves to propel a sustainable progression,” Alexander Westrell, Director of Communications at Kindred Group, said.

“It was very encouraging to witness the open and transparent discussions at the Sustainable Gambling Conference in London on 20 March, where those with lived experience shared their important stories. Also, it is evident that technology is moving forward, and will provide greater opportunities to detect and intervene in the future. We hope to see more regulators engage with the industry and with experts to secure a more sustainable industry for everyone,” Alexander Westrell added.

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Industry News

PENN Entertainment Names Aaron LaBerge as Chief Technology Officer

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PENN Entertainment announced that Aaron LaBerge has been named Chief Technology Officer (CTO) effective July 1, 2024, subject to customary regulatory approvals. Mr. LaBerge will report directly to PENN CEO & President Jay Snowden.

In his new role, Mr. LaBerge will be responsible for driving the technology strategy and execution for PENN, while leading the multinational team of technologists and serving as the key business leader for the company’s Interactive division.

Mr. LaBerge spent more than 20 years at The Walt Disney Company, in two stints separated by five and a half years as a technology entrepreneur. He was most recently President & Chief Technology Officer for Disney Entertainment and ESPN where he was responsible for driving all technology and product development in support of The Walt Disney Company’s two media divisions. In that role, he helped set the vision and strategic leadership for how Disney uses technology to enable storytelling and innovation, drive its business, and create unparalleled consumer experiences with entertainment and sports content.

“We are thrilled to have someone of Aaron’s caliber join our PENN executive team. Having overseen a global organization of thousands of engineers, product developers, designers, technologists, and data scientists that created some of the largest scale and most successful media properties in the world, there is no better candidate to lead our Technology and Interactive division into its future. I know Aaron is looking forward to working with Todd George, our head of operations, and our entire Executive Team to continue growing our position as a leader in online gaming, sports betting, and digital sports media,” Mr. Snowden said.

“I’m excited to join another talented team at PENN Interactive and lead our technology strategy. PENN Entertainment is at the forefront of the fast-changing gaming and sports media industry. I plan to use my experience from Disney and ESPN to help make ESPN BET an essential piece of the sports fan experience. Together, we’ll push the limits and redefine how fans interact with sports and gaming,” Mr. LaBerge said.

Prior to his most recent role at the Walt Disney Company, Mr. LaBerge was Executive Vice President and Chief Technology Officer at ESPN from 2015 to 2018. At ESPN he played an instrumental role in the growth of ESPN’s consumer-facing digital media products and services – leading many of ESPN’s most ambitious and challenging projects and helping establish ESPN’s position as the leader in digital sports and innovative sports technology development. He was a key architect in the design, development, and engineering of ESPN’s state-of-the-art facilities in Bristol, CT; Los Angeles, CA; Charlotte, NC; and Austin, TX, as well as data centers and infrastructure that connect those facilities around the world, as well as the technology design and development to support the launch of the multi-platform SEC Network.

Between 2007 and 2012, LaBerge was co-founder and CEO of Fanzter, Inc. – a venture-funded consumer software and digital product development company. At Fanzter, he directed all day-to-day operations and led the development and launch of a variety of consumer-focused internet and mobile products, ground-breaking social and commerce technologies and more.

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