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Compliance Updates

Playson awarded ISO/IEC 27001:2022 certification

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Playson, the fast-growing digital entertainment supplier, has been granted an ISO/IEC 27001:2022 certificate, reinforcing its commitment to implementing robust compliance measures.

Having previously gained an ISO 27001:2013 certificate three years ago, this updated version is key in safeguarding sensitive information and required for Playson to hold its existing licences in valuable regulated markets.

This latest development coincides with Playson’s plans to further extend its outreach across a number of regions over the next 12 months, paving the way for the supplier to enter new jurisdictions in a more streamlined way.

The accreditation was awarded by Quinel and recognises the provider’s adherence in aligning with the standards that the International Organisation for Standardisation sets, demonstrating its ability to mitigate any information security risks whilst meeting all necessary legal and regulatory requirements.

The 2022 version includes updates and revisions to better address contemporary information security risks and challenges, such as those related to cloud computing, remote working, and emerging technologies. It provides organisations with a framework for implementing and managing an effective information security management system (ISMS) to protect their sensitive information assets.

Vsevolod Lapin, Deputy CEO at Playson, said: “The transition to ISO 2022 is welcome news for the business, and shows our continued dedication to compliance and regulation. Partners can rest assured of Playson’s heightened security measures and adherence to international standards with us acquiring this certificate.

“Greece, Ontario and Sweden are vital territories for Playson, with this certification also necessary for the Swiss market, and I expect the ISO 2022 to be required for more jurisdictions in the future, so this recognition has been received at a good time as we look to strengthen our global standing.”

Compliance Updates

UKGC: Market impact data on gambling behaviour – operator data to Oct 2024

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UKGC: Market impact data on gambling behaviour - operator data to Oct 2024
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The Gambling Commission has published further data on the gambling industry in Great Britain.

This data, sourced from operators, reflects the period between March 2020 and September 2024, inclusive, and covers online and in-person gambling covering Licensed Betting Operators (LBOs) found on Britain’s high streets.

Comparison should not be made with the industry statistics dataset, as this dataset may include free bets and bonuses and does not include data from all operators.

This release compares Quarter 2 (Q2) of financial year 2024 to 2025, with Q2 of 2023 to 2024, looking at how the market has changed in comparative periods over a year.

The latest operator data shows:

  • online total Gross Gambling Yield (GGY) in Q2 (July to September) was £1.32 billion, an increase of 11 percent from Q2 the previous year. The overall number of total bets and/or spins increased 12 percent Year-on-Year (YoY), reaching a new peak for the third consecutive quarter of 25.2 billion, whilst the average monthly active accounts2 in the quarter increased 8 percent
  • real event betting GGY increased by 6 percent YoY to £453 million. The number of bets decreased 10 percent, while the average monthly active accounts in Q2 increased 9 percent
  • slots GGY increased 16 percent to £680 million YoY. The number of spins increased 13 percent to 23.3 billion while the average monthly active accounts in Q2 increased 16 percent to 4.4 million per month. Although this is a new peak for GGY in this dataset for the slots vertical, it should be noted that one operator has re-classified some of its products into the slot vertical this quarter, which has had an impact on the vertical data
  • the number of online slots sessions lasting longer than an hour increased by 9 percent YoY to 10 million. The average session length remained at 17 minutes. Approximately 6.1 percent of all sessions lasted more than one hour compared to 6.6 percent in Q2 the previous year. The number of spins per session has fallen from 147 to 142 YOY, whilst the GGY per session has fallen from £4.20 to £4.13 in the equivalent timeframe
  • LBO GGY decreased by 1 percent to £533 million in Q2 2024 to 2025, compared to the same quarter last year, while the number of total bets and spins decreased by 0.1 percent to 3.1 billion.
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Compliance Updates

Superbet Group joins the European Gaming & Betting Association

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Superbet Group joins the European Gaming & Betting Association
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Superbet Group has officially become a member of The European Gaming and Betting Association (EGBA). This important step reflects our commitment to industry responsibility and to raising the bar on industry standards. Superbet will contribute to EGBA’s ongoing work, including ensuring a strong data protection framework for our customers and consolidating safer gambling practices.

Albert Simsensohn, Chief Operating Officer, Superbet Group, welcomed the new partnership: “This is an important chapter in our journey, as becoming members of EGBA demonstrates our commitment to nurture a sustainable growth for our company, while adhering to the highest standards of compliance across all our markets. We are prepared to work closely with EGBA, exchanging industry best practices and ensuring that our industry operates in a fair and properly regulated European environment.”

Maarten Haijer, Secretary General, EGBA: “We’re delighted to welcome Superbet Group to EGBA, further strengthening our industry representation. Superbet’s expertise and market focus will be invaluable to call upon as EGBA continues its drive to set high industry standards and promote a safe and competitive online gambling environment in Europe. We look forward to working with our new colleagues.”

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Compliance Updates

KSA Imposes a Fine of €675,000 on NetX Betting Limited

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The Netherlands Gambling Authority (KSA) has imposed a fine of €675,000 on NetX Betting Limited for offering online gambling without the necessary permit. This is prohibited. NetX had previously been given a penalty payment order for the illegal offer.

NetX offered illegal online gambling on pferdewetten.de and betbird.com, in which Dutch players could also participate. No measures were taken to keep players from the Netherlands out. For this violation, the KSA now imposes a fine of €675,000, consisting of the basic fine of €600,000 with an aggravating circumstance.

Michel Groothuizen, chairman of the board of the KSA, said: “Dutch players need to be protected: that is why we are cracking down hard on illegal offers. We see that illegal providers often pay little attention to the player and do not adhere to a duty of care. Here, for example, we saw the practice that players who are inactive for a long time after creating an account are given a ‘fine’ by the provider. If they do not play for a certain period of time, an amount of €5 per month is charged. A player is then punished if he does not participate in the (illegal) games of chance offered. That of course goes beyond all bounds.”

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