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A deep dive into generative AI

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A deep dive into generative AI
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Nick McDonald, Account Director at Fujitsu, takes a closer look at the revolutionary technology and says it should not be feared if used in the right way. 

The topic of AI is dominating conversations across the industry right now.

Businesses understand that it can have a seismic impact on all aspects of their operations, from internal processes and procedures to the solutions, tools and services they provide to customers.

Of course, that impact can be both positive and negative, and while there has been a lot of hype around the potential of AI concerns have been raised, too.

This has left many organisations – and, indeed, the global markets – a little nervous about AI and unsure how they should approach the technology.

It’s important to understand there are different types of artificial intelligence, with each type having its own use cases. This includes but is not limited to:

  • Narrow AI
  • General AI
  • Super AI
  • Reactive machines
  • Limited memory
  • Theory of mind
  • Self aware

The category of AI that most are interested in is Narrow AI and in particular, the Generative AI that sits within this category of artificial intelligence.

But what do we actually mean by Generative AI?

 

Generative AI – a simple definition:

Generative AI can create new data including texts, images, videos and more. It does this by learning the structure and patterns of its training data to generate new ideas with similar characteristics.

It can be training to understand human language, programming languages, art, chemistry, biology, law and countless other complex subjects.

Large AI models power Generative AI. Often referred to as foundation models, they can perform a wide variety of tasks including summarization, classification and answering queries.

This makes it ideal for things like chatbots, creating media assets, design and product development.

 

ChatGPT catapulted Generative AI into the mainstream:

ChatGPT is the most well-known example of how Generative AI can be used.

Its rise has been nothing short of meteoric, reaching 100 million users in just two months (Facebook took 54 months to reach the same milestone).

ChatGPT is essentially a chatbot that runs on the foundation of large language models (LLMs), trained on vast amounts of data to produce texts that humans can understand.

Users ask a question and ChatGPT breaks down the query into smaller components to analyse their meaning and to determine what the user is really asking it to do.

It then returns words and sentences it predicts will base answer the query, based on the data it has been trained on.

 

Generative AI – the risks:

While ChatGPT may seem like a useful tool that, if nothing else, is great fun to use, it also highlights some of the concerns surrounding Generative AI.

This includes the accuracy of the outputs being generated, inconsistent output, bias, a lack of explainability and even threats to security, privacy and intellectual property.

There’s a growing number of examples of people using tools like ChatGPT and finding themselves in hot water but one of my favourites is that of a lawyer who used it to search for legal precedents in a case they were working on.

The lawyer typed their query into ChatGPT – thankfully being smart enough to not include specific information about the case – and it returned information showing that there were legal precedents.

They then instructed ChatGPT to compile the information in a document to submit to the court.

The issue was that the information ChatGPT returned was false, something the judge picked up on after reading the document submitted by the lawyer and undertaking their own research into the legal precedents presented.

When the judge was unable to find any such cases, they put this to the lawyer who came clean about using ChatGPT to search for legal precedents, but then not checking what it returned.

The lawyer was ultimately struck off – the best possible result because had they included information about the case in their ChatGPT search, they would have faced a lengthy prison sentence for breaching confidentially.

This is because ChatGPT is a public service that consumes information as well as shares it.

 

Don’t fear Generative AI:

But this shouldn’t stop organisations from embracing the power of Generative AI and the clear benefits it can bring to their operations.

From streamlining game development to improving customer support, there are many ways online gambling businesses can harness its potential to drive growth.

The way we have gone about this is to create a chatbot similar to ChatGPT that organisations can use with confidence. It works similarly to ChatGPT but instead of using publicly available data, it sits on top of the company’s data warehouse.

This allows teams and employees to ask questions and queries and have answers generated based on the proprietary data that foundation models have been fed on.

This data can be siloed within the warehouse, with individuals and teams given specific levels of access – the marketing team doesn’t need to be able to ask questions of the same data sets as the CFO and CEO, for example.

The use cases for a Private GPT are endless but include being able to ask any question, chat with company data, find new answers and insights, foster deeper collaboration, jointly generate insight and evaluate results and decision support systems.

Of course, this is just one way that Generative AI can be used but demonstrates how its capabilities can be harnessed safely and without any negative repercussions.

But as the industry gets to grips with the technology, many more will emerge and undoubtedly change the game for all stakeholders.

Industry News

CT Gaming Celebrated its 25th Anniversary with a Three-Day Team-Building Event

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To celebrate its 25th anniversary, CT Gaming hosted an unforgettable three-day team-building event for its employees at the picturesque “Katarino” complex. The programme as dynamic, filled with diverse activities that fostered team bonding—from fun quizzes and sports tournaments to refreshing mountain hikes and moments of complete relaxation. The highlight of the event was the glamorous gala dinner, themed “Classic Stars,” where employees and departments with outstanding contributions to the company’s success were rightfully honoured by company Founder Milo Borissov and Vice President Rossi McKee. Following the formal part of the evening, the beloved actor and comedian Krasi Radkov brought smiles and laughter to the audience.

“Twenty-five years in the business is a significant achievement, one we couldn’t have reached without the dedication and ambition of the team behind CT Gaming. That’s why we decided to celebrate this milestone all of us – together,” Mr. Borissov, founder of CT Gaming, said.

“As we mark this anniversary, we celebrate not only the success of our products but also the dedication of our incredible team, as well as the trust of our partners and clients. Looking ahead, CT Gaming remains focused on business expansion and actively shaping the future of the gaming industry,” Rossi McKee, Vice President of CT Gaming, said.

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Industry News

BC.GAME Launches $BC Mining Rush

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BC.GAME, a leading crypto gaming platform, has launched $BC Mining Rush, an exclusive event with a staggering prize pool of 1 billion $BC tokens. The event will run from October 1 to October 20, 2024, offering players the chance to win daily rewards simply by placing bets of $1 or more.

This event is designed to offer participants an easy entry into the crypto space, providing opportunities for daily wins while keeping participation straightforward and accessible.

Key Highlights of the $BC Mining Rush

Massive Daily Prize Pool: Win Big with Just $1

The $BC Mining Rush features an impressive 50 million $BC daily prize pool. With just a $1 wager, participants can enter the daily prize draw, and larger wagers can boost their share of the winnings. This setup allows players of all experience levels to compete for a portion of the 1 billion $BC total prize pool, maximising their potential returns.

Easy and Accessible Participation

The $BC Mining Rush has simplified the participation process to ensure that both new and seasoned players can easily take part. There are no complicated requirements or technical barriers—users simply place their wagers daily and watch their potential winnings grow. Daily winners will receive their rewards the following day, ensuring a smooth and transparent payout process.

Daily Rewards Structure: A Chance to Win Every Day

Each day of the event offers a fresh opportunity to claim a portion of the 50 million $BC prize pool. The more a player wagers, the greater their share of the daily prize pool. Players’ rewards are based on their percentage of total wagers for that day, making the event as fair as it is rewarding.

“We are thrilled to bring the $BC Mining Rush to our community. This event is our way of rewarding loyal players while introducing new users to the thrill of crypto gaming with the chance to win big,” said Jack Dorset, CEO of BC.GAME.

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Industry News

Rickard Vikström, CEO & Founder of Internet Vikings, Honored in Emerging Leaders of Gaming 40 Under 40 List

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The Innovation Group, together with Global Gaming Business (GGB) magazine, has announced Rickard Vikström, CEO and Founder of Internet Vikings, as one of the honorees of the Emerging Leaders of Gaming 40 Under 40 Class of 2025. This list recognizes professionals under the age of 40 who have made significant contributions and are set to become leaders in the casino gaming industry.

Rickard Vikström has been recognized for his leadership in the field of in-state hosting solutions for the iGaming and online sports betting industry. As the CEO of Internet Vikings, Rickard has established the company which is now the fastest-growing hosting provider in the US, serving 24 states.

“I am honored to be included in this list of talented individuals making a bold impact in the casino gaming industry. I share this recognition with the entire Internet Vikings team and our leading hosting solutions that support the growth and success of our clients in the iGaming and online sports betting sectors,” said Rickard Vikström.

The Emerging Leaders of Gaming 40 Under 40 Class of 2025 was carefully selected by a distinguished committee including representatives from PENN Entertainment. Their decision reflects Rickard Vikström’s impact on the industry and his achievements in strategic leadership. Other 40 under 40 leaders include FanDuel’s Karolina Pelc and Everi’s Darryl DeRaedt.

The honorees will be celebrated at the Emerging Leaders of Gaming 40 Under 40 Networking Reception in partnership with Global Gaming Expo (G2E) on Wednesday, the 9th of October, 2024.

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