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Compliance blitz to ensure venues meet new gaming harm minimisation measures

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Liquor & Gaming NSW has kicked off a compliance blitz on new gaming harm minimisation measures, ahead of additional training requirements coming into force for senior staff of licensed venues.

Inspectors visited 528 hotels and clubs across NSW in July and August to ensure venues were complying with new requirements relating to Responsible Gaming Officers (RGOs), gambling incident registers, ATM signage and Gaming Plans of Management (GPOM).

The operation comes amid new requirements for senior staff to undertake training to ensure venue leaders can support a culture of gaming harm minimisation.

The new requirements are part of the NSW Government’s commitment to deliver evidence-based reform that helps prevent gambling harm and money laundering, and supports local communities and jobs.

Venues have shown a readiness to adopt the additional harm minimisation requirements, with inspections since 1 July finding 93 per cent of venues are complying with new measures required since that date. The majority of breaches found related to new ATM signage requirements.

Inspectors are continuing their work across the state to ensure industry is aware of its obligations and are complying with the new requirements as they come into effect.

Liquor & Gaming NSW Executive Director Regulatory Operations Jane Lin said the new requirements were an important next step in minimising gambling harm.

“Inspectors re focusing on Gaming Plans of Management to ensure they have the required content included, as well as testing that the policies and procedures in the plan are being adhered to.

“It’s important that venues not only have a plan prepared, but ensure their staff are aware of the contents and are checking to make sure it is being complied with.”

The new requirements are part of the government’s commitment to deliver an evidence-based reform that reduces gambling harm, stops money laundering, and supports local communities and jobs.

Under the new rules, club secretaries, club directors, hotel licensees, hotel managers and staff who are responsible for the management of gaming operations will all be required to undertake training on the practical skills to identify and proactively intervene when patrons are showing signs of gambling harm.

As part of a suite of gambling reforms, licensed venues have recently been required to:

-maintain and conduct monthly reviews of a Gambling incident register from 1 July 2024, that records instances of potential or actual gambling harm identified in the venue

-introduce RGOs into hotels and clubs with more than 20 gaming machine entitlements from 1 July 2024

-create and maintain a Gaming Plan of Management from 1 September 2024, and update at least annually.

From 1 January 2025, ATMs must be located outside of a five-metre radius of any entrance or exit of a gaming area in a hotel or club.

Venues that cannot comply with this requirement can seek an exemption from L&GNSW in some circumstances.

Australia

AUSTRAC CEO Brendan Thomas Announced as Speaker for Regulating the Game 2025 Sydney

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The organisers of Regulating the Game 2025 have announced that Mr Brendan Thomas, chief executive officer of AUSTRAC, will be a featured speaker at the 2025 edition of the conference, taking place at the Sofitel Sydney Darling Harbour from 10-13 March 2025.

Mr Thomas, who began his 5-year term as AUSTRAC CEO in January 2024, brings extensive experience in leading public services and delivering reforms, particularly within NSW’s criminal and civil justice systems.

As the head of Australia’s financial intelligence unit and AML/CTF regulator, he oversees AUSTRAC’s efforts to safeguard the financial sector from criminal exploitation while providing critical intelligence to support national security, law enforcement and regulatory partners.

AUSTRAC has intensified its focus on the gambling sector, following a series of high-profile enforcement actions against major casino operators and several corporate bookmakers. Reports in the Financial Review have also highlighted AUSTRAC’s increased scrutiny of pubs and clubs in the wake of the 2022 NSW Crime Commission’s Project Islington, which, while finding no widespread laundering of criminal proceeds, revealed significant amounts of illicit funds being gambled in these venues.

Paul Newson, principal at Vanguard Overwatch and organiser of Regulating the Game, said: “Having Brendan Thomas speak at the conference signals AUSTRAC’s ongoing commitment to the gambling sector. His participation emphasises the importance of making sure the industry is alert to money laundering risks and continually strengthened against financial crime.”

Mr Thomas’ presentation is expected to offer invaluable insights for regulators, industry leaders and key stakeholders, especially as AUSTRAC’s role in combatting financial crime is set to expand further with the anticipated passing of the Government’s Anti-Money Laundering and Counter-Terrorism Financing Amendment Bill 2024. This legislation aims to extend the AML/CTF regime to high-risk professions, such as real estate agents, lawyers, accountants and dealers in precious metals and stones, marking a pivotal shift in Australia’s regulatory landscape.

Regulating the Game 2025 will be held in Sydney, Australia, from March 10 to 13. The event will once again serve as a platform for thought leaders, innovators and regulators to come together and explore the most pressing issues in the gambling sector.

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Australia

TexBet fined $33,000 for ignoring gambler’s request to close betting account

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Online bookmaker O’Shea Bookmaking Pty Ltd, trading as TexBet, has been fined $33,000 for sending gambling ads and accepting new bets from a customer who had tried to close their betting account.

O’Shea Bookmaking was sentenced in the Downing Centre Local Court on Wednesday 25 September for offences under the Betting and Racing Act 1998 (NSW).

This is the first time that an online betting agency has been fined in NSW for the offences of direct marketing without consent and failing to close a betting account on request, which came into effect in 2019.

Liquor & Gaming NSW investigated a complaint made by a former TexBet customer who withdrew their consent to receive gambling ads and requested that their betting account be closed in May 2022.

Despite this, TexBet sent the customer four gambling ads via text message and accepted 75 new bets from them after the date.

Liquor & Gaming NSW Executive Director Regulatory Operations Jane Lin said TexBet’s actions were serious breaches of the state’s gaming laws.

“By engaging in this behaviour TexBet has broken a law that was put in place to protect vulnerable people who are trying to exclude themselves from gambling,” Ms Lin said.

“These laws were specifically developed to reduce the risk of gambling harm by requiring online betting businesses to make it simple for people experiencing harm to self-exclude and opt not to receive ads about gambling products.

“We know that direct marketing of gambling inducements can cause an increase in betting, betting expenditure and gambling-related harm.

“Not only has TexBet broken the law, but it also placed this individual at greater risk of further gambling harm by sending them ads and accepting their bets after they specifically requested for their account to be closed and not to receive gambling ads.

“Online betting businesses that operate in NSW need to ensure they have robust systems in place to prevent direct advertising to people who have opted out.

“If they fail to abide by NSW gambling laws they should expect to be caught and prosecuted.”

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Australia

Discover PlayCroco.com Casino: Top Games, Bonuses, & Exceptional Support

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Top Games, Bonuses, & Exceptional Support
Reading Time: 11 minutes

Key Takeaways

  • Extensive Game Selection: PlayCroco Casino offers a diverse range of games, including slots, table games, and video poker, ensuring there is something for every type of player.
  • Generous Bonuses and Promotions: The casino stands out with its attractive bonuses, such as no deposit bonuses, free spins, and regular promotional offers that enhance the gaming experience.
  • User-Friendly Interface: Both the desktop and mobile versions of PlayCroco Casino feature an easy-to-navigate, aesthetically pleasing design that facilitates seamless gameplay.
  • Secure Banking Options: Players can enjoy a variety of secure payment methods, including credit cards, e-wallets, and Bitcoin, making deposits and withdrawals straightforward and safe.
  • Responsive Customer Support: High-quality customer service available through live chat, email, and phone ensures that players receive timely and effective assistance with any issues or queries.
  • Strong Security Measures: Advanced SSL encryption and stringent licensing regulations provide a safe and fair gaming environment for all users.

Overview Of PlayCroco Casino

PlayCroco Casino stands out as an engaging and user-friendly online gaming platform that caters to players from Australia and beyond. As I navigated through the site, I found that the PlayCroco Casino login process is straightforward and efficient. Once logged in, I was greeted with a vibrant interface that was both aesthetically pleasing and easy to navigate.

Game Selection

The sheer variety of games available at PlayCroco Casino truly impressed me. Whether you are into slots, table games, or video poker, there is something for everyone. I discovered that the platform frequently updates its game library, ensuring that players always have access to the latest and most popular titles. One of the standout features was the option to play for real money, which adds an extra thrill to the gaming experience.

Bonuses and Promotions

PlayCroco Casino is generous when it comes to bonuses and promotions. I particularly appreciated the no deposit bonus, which provided a risk-free opportunity to get started. Additionally, the casino offers a $75 no deposit bonus code, which is a fantastic way to explore more games without a financial commitment. Regular promotions, such as the 60 free spins offer, keep the excitement alive and provide numerous opportunities to win big.

Banking Options

The banking options at PlayCroco Casino are both diverse and secure. I found it convenient to make deposits and withdrawals, with a range of methods available including credit cards, e-wallets, and bank transfers. The process was smooth and transparent, ensuring that my funds were handled efficiently.

Customer Support

High-quality customer support is a crucial aspect of any online casino, and PlayCroco Casino does not disappoint in this regard. During my experience, I found the support team to be highly responsive and knowledgeable. Whether via live chat, email, or phone, the customer service team was always ready to assist with any queries or issues.

Mobile Experience

For those who prefer playing on the go, the PlayCroco app offers a seamless mobile gaming experience. I was able to easily access the app on my smartphone and tablet, enjoying the same quality of games and functionality as the desktop version. The Play Croco sign in process on mobile was equally straightforward, ensuring that I could start playing within moments.

Comparison With Competitors

When comparing PlayCroco Casino to other popular platforms like Ozwin Casino, I noticed a few key differences. While both casinos offer a wide range of games and generous bonuses, PlayCroco Casino has a slight edge due to its user-friendly design and the variety of promotions available. Furthermore, the efficient PlayCroco Casino real money banking options and responsive customer support make it a preferred choice for many players.

Overall, PlayCroco Casino delivers an exceptional online gaming experience with its extensive game selection, attractive bonuses, and reliable customer support. Whether you’re a seasoned player or new to online casinos, PlayCroco Casino has something to offer.

Features

PlayCroco Casino offers an impressive array of features that cater to different gaming preferences and ensure a satisfying online gaming experience.

Game Variety

PlayCroco Casino truly excels in its game variety. I found an extensive selection of slot games, including both classic and video slots, which cater to a wide range of themes and gameplay styles. Additionally, table game enthusiasts can enjoy favourites like blackjack, roulette, and baccarat. For those who enjoy a strategic challenge, the video poker section won’t disappoint, offering numerous variations. Regular updates and new releases keep the game library fresh and engaging, ensuring there’s always something new to try.

Software Providers

The quality of the gaming experience at PlayCroco Casino is bolstered by partnerships with top-tier software providers. Renowned names like RealTime Gaming (RTG) power the casino, ensuring high-quality graphics and smooth gameplay. RTG is well-known for its diverse range of games and reliable performance, which is evident across PlayCroco’s platform. This collaboration guarantees that players receive the best possible gaming experience, whether they’re playing from a desktop or the PlayCroco app.

Payment Methods

A variety of secure payment methods makes transactions at PlayCroco Casino straightforward and convenient. I appreciated the range of options, including traditional methods like Visa and MasterCard, as well as e-wallets like Neteller and Skrill. Additionally, the inclusion of Bitcoin as a payment option is a modern touch that caters to the preferences of many online players. Deposits are processed instantly, and withdrawals are handled efficiently, ensuring I could access my winnings without unnecessary delays.

Security Measures

Safety and security are paramount at PlayCroco Casino. I was impressed with the robust security measures in place, including advanced SSL encryption that protects personal and financial information. The casino is licensed and regulated, adhering to strict standards to ensure fair play and secure transactions. This level of protection offers peace of mind, allowing me to focus on enjoying the games without worrying about security issues.

Bonuses And Promotions

One of the standout features of PlayCroco Casino is its generous bonuses and promotions. New players are welcomed with a tempting offer, often including a PlayCroco Casino no deposit bonus or a substantial deposit match. Regular promotions, such as the Play Croco Casino 60 free spins and seasonal bonuses, keep the excitement alive for returning players. I also found exclusive bonus codes, like the $75 no deposit bonus code PlayCroco offers, which add extra value to the gaming experience. The loyalty program further rewards consistent play, making it a worthwhile choice for committed gamers.

User Experience

Navigating PlayCroco Casino is designed to be simple and enjoyable, providing a user-friendly interface from the very first interaction. Here, I break down the key aspects of the user experience.

Registration Process

The registration process at PlayCroco Casino is straightforward and swift. When I decided to register, I found the process took only a few minutes. I clicked on the “Sign Up” button, which led me to a form requesting basic information such as my name, email address, and date of birth. One aspect I appreciated was the clear instructions and minimal data requirements, avoiding unnecessary complications. Additionally, I noticed that PlayCroco Casino encourages new players by offering a variety of welcome bonuses during the registration process, such as the $75 no deposit bonus code PlayCroco.

Website Navigation

When exploring the PlayCroco Casino website, I found the navigation to be exceptionally user-friendly. The main menu is well-organised, allowing easy access to different game categories, promotions, and support options. The search functionality is top-notch, which made finding specific games or promotions a breeze. Particularly beneficial is the quick “PlayCroco Casino login Australia” link that makes logging in straightforward for Australian players. Furthermore, the website loads efficiently, and the layout is intuitive, enabling even newcomers to find what they need without hassle.

Mobile Compatibility

In terms of mobile compatibility, PlayCroco Casino excels. I tested the PlayCroco app and was impressed by how well it mirrored the desktop experience. The app’s interface is clean and responsive, making it easy to play games on smaller screens. Important features such as the “Play Croco sign in” and access to promotions like the Play Croco Casino 60 free spins are seamlessly integrated. During my testing, games ran smoothly without lag, which is crucial for an enjoyable mobile gaming experience. This makes it convenient for players to enjoy PlayCroco Casino real money games on-the-go.

Overall, PlayCroco Casino provides an excellent user experience, from the straightforward registration process to the intuitive website navigation and flawless mobile compatibility. This ensures that both new and experienced players can enjoy a seamless gaming experience.

Performance

PlayCroco Casino has managed to carve out a niche for itself through a stellar performance across various metrics.

Game Loading Speed

One of the standout features of PlayCroco Casino is its impressive game loading speed. Whether I am diving into a high-stakes round of blackjack or spinning the reels on the latest slot game, the transition is almost instantaneous. This quick load time ensures that the gaming experience remains smooth and uninterrupted—a significant factor for both casual players and those playing with real money. Compared to other platforms like Ozwin Casino, PlayCroco’s load times are notably faster.

Customer Support

Customer support at PlayCroco Casino is top-notch. Available through multiple channels such as live chat, email, and phone, the customer service team is both knowledgeable and responsive. I have found their live chat feature particularly useful—it’s quick, efficient, and resolves issues on the spot. Whether you are facing challenges with the PlayCroco Casino login in Australia or need clarification on the Play Croco sign in process, support is readily available. This high level of customer care contributes to a highly positive experience, distinguishing PlayCroco from other competitors.

Advantages

At PlayCroco Casino, several standout features make it appealing to both newcomers and seasoned players. Here’s a closer look at the key advantages that set this platform apart.

Generous Welcome Bonus

One of the key attractions of PlayCroco Casino is its generous welcome bonus. New players can take advantage of a substantial initial offer, which often includes a playcroco casino no deposit bonus. This means you can start exploring the games without making an initial deposit. Furthermore, regular promotions like the play croco casino 60 free spins provide continuous incentives to keep players engaged. These offers are invaluable to both beginners looking to extend their playtime and experienced players aiming to maximise their winning potential.

Wide Range Of Games

PlayCroco Casino boasts an extensive selection of games, which is updated frequently to include the latest titles. Players can enjoy a variety of classic and video slots, table games like blackjack and roulette, and multiple variations of video poker. This variety ensures that there is something for everyone, no matter their gaming preference. The quality of these games is enhanced by partnerships with leading software providers like RealTime Gaming (RTG), ensuring high-quality graphics and smooth gameplay, making the PlayCroco experience highly enjoyable.

Strong Security

Security is a paramount concern for any online casino, and PlayCroco Casino excels in this area. The platform employs advanced SSL encryption to protect users’ personal and financial information, ensuring safe transactions. In addition, the casino is licensed and regulated, which guarantees fair play and reliability. These robust security measures are especially reassuring for players who wish to playcroco casino real money games, knowing their data is protected at all times. The secure payment options, which include Visa, MasterCard, e-wallets, and even Bitcoin, further underscore the platform’s commitment to safety and convenience.

Disadvantages

While PlayCroco Casino has many advantages, there are a few drawbacks that players should be aware of.

Limited Availability In Certain Countries

One of the primary disadvantages of PlayCroco Casino is its limited availability in certain countries. Although the platform is accessible to players in numerous regions, restrictions apply to various countries. This limitation can be a significant drawback for players who travel frequently or reside in regions where the casino’s services are restricted. As a UK-based player, I found access to PlayCroco straightforward, but some of my friends in other countries were not as fortunate. Being unavailable in some key gaming markets affects the casino’s overall reach and ultimately limits its player base.

Withdrawal Process

The withdrawal process at PlayCroco Casino is another area where there is room for improvement. While deposits are typically quick and hassle-free, the same cannot always be said for withdrawals. Players have reported that withdrawal times can be longer than expected, sometimes taking several days to process. This can be particularly frustrating for those who playcroco casino real money games and expect prompt access to their winnings. Additionally, there are sometimes high minimum withdrawal limits which can be a barrier for casual players who may not accumulate large balances quickly.

Despite these disadvantages, PlayCroco Casino still provides a high-quality gaming experience. However, players should be aware of these potential pitfalls before diving in.

Alternatives

When looking at alternatives to PlayCroco Casino, it’s essential to consider several key factors such as game variety, bonuses, and user experience. Here’s a closer look at how PlayCroco compares to other online casinos.

PlayCroco vs. Ozwin Casino

Ozwin Casino is a popular choice among Australian players, much like PlayCroco. Both casinos offer a wide variety of games, but PlayCroco stands out with its more frequent updates and a broader range of video poker options. While Ozwin Casino has a user-friendly interface, I find PlayCroco’s design to be slightly superior, making it easier to navigate and enjoy the games.

In terms of promotions, both offer enticing bonuses. For instance, PlayCroco Casino frequently provides bonuses such as the $75 no deposit bonus code, enhancing its appeal. However, Ozwin also offers competitive promotions, so the choice may come down to personal preference.

PlayCroco vs. Fair Go Casino

Fair Go Casino is another notable casino that caters extensively to Australian players. Both Fair Go and PlayCroco share similarities in their offerings, including a strong focus on slot games and generous bonuses. However, PlayCroco has a slight edge with its mobile app, which mirrors the desktop experience, allowing for seamless gameplay on the go.

Fair Go Casino’s support is commendable, but PlayCroco’s live chat feature often resolves issues more efficiently, providing a smoother overall experience. Additionally, PlayCroco’s banking options, including Bitcoin, offer a modern touch that may appeal to tech-savvy users.

PlayCroco vs. Ignition Casino

When comparing PlayCroco with Ignition Casino, the difference in their target audiences is evident. Ignition Casino is more geared towards poker enthusiasts and offers extensive poker tournaments, unlike PlayCroco. However, if a player prefers a broader selection of casino games, including a vast array of slots and table games, PlayCroco may be the better option.

PlayCroco also shines in terms of user experience. Its straightforward Play Croco sign-in process and intuitive navigation are highlights. Ignition Casino is robust, but I find PlayCroco’s interface more welcoming and easier for new users to get accustomed to.

PlayCroco vs. Joe Fortune

Joe Fortune offers a plethora of games and is known for its user-centric approach. Compared to PlayCroco, Joe Fortune has a more extensive collection of specialty games. However, PlayCroco Casino holds its ground with regular updates and a more engaging variety of promotions, like the Play Croco Casino 60 free spins offer.

The Playcroco Casino real money experience is generally smoother due to their efficient banking system and security features, ensuring easy and secure transactions. Joe Fortune is also secure, but PlayCroco’s variety of banking options, including e-wallets and cryptocurrency, adds a layer of convenience.

PlayCroco vs. Red Dog Casino

Red Dog Casino is another competitor with a solid selection of games. Both Red Dog and PlayCroco are powered by RealTime Gaming (RTG), ensuring high-quality graphics and gameplay. While Red Dog Casino is impressive, PlayCroco’s edge comes from its no deposit bonuses, making it an attractive option for new players looking to explore without commitment.

I also appreciate PlayCroco’s responsive customer support, available through multiple channels, which often provides faster resolutions compared to Red Dog. While both casinos offer a strong gaming experience, PlayCroco’s focus on user experience and continuous promotions makes it a compelling choice.

Conclusion

PlayCroco Casino offers a first-rate online gaming experience with its extensive game selection and user-friendly design. The generous bonuses and secure banking options make it a standout choice for players. The responsive customer support and efficient mobile app further enhance the overall experience.

While there are some limitations, such as restricted availability in certain countries and slower withdrawal processes, the benefits far outweigh these drawbacks. For those seeking a reliable and engaging online casino, PlayCroco Casino is a top contender.

Frequently Asked Questions

What is PlayCroco Casino?

PlayCroco Casino is an online gaming platform known for its extensive game selection, user-friendly design, and generous bonuses. It caters to both experienced players and newcomers, providing a seamless gaming experience.

What types of games does PlayCroco Casino offer?

PlayCroco Casino offers a wide range of games, including slots, table games like blackjack and roulette, and various video poker options. The platform frequently updates its game library to include the latest titles.

Are there any bonuses or promotions at PlayCroco Casino?

Yes, PlayCroco Casino features generous bonuses and promotions, such as a welcome bonus, no deposit bonus, free spins, and regular promotional offers. There is also a loyalty program that rewards consistent play.

What banking options are available at PlayCroco Casino?

PlayCroco Casino offers diverse and secure banking options, including Visa, MasterCard, e-wallets, and Bitcoin. These options facilitate smooth deposits and withdrawals.

How is the customer support at PlayCroco Casino?

Customer support at PlayCroco Casino is responsive and knowledgeable. It is available through various channels, including live chat, email, and phone, ensuring prompt assistance for any issues.

Does PlayCroco Casino have a mobile app?

Yes, PlayCroco Casino offers a mobile app that delivers a seamless gaming experience, mirroring the quality and functionality of the desktop version.

Is PlayCroco Casino safe and secure?

Yes, PlayCroco Casino prioritises safety with advanced SSL encryption and is licensed and regulated, ensuring fair play and secure transactions.

How does PlayCroco Casino compare to other online casinos?

PlayCroco Casino stands out for its user-friendly design, extensive game variety, and efficient banking options when compared to competitors like Ozwin Casino, Fair Go Casino, and others.

Are there any disadvantages to PlayCroco Casino?

One drawback is its limited availability in certain countries. Additionally, the withdrawal process can sometimes be slower than expected, with high minimum withdrawal limits that might deter casual players.

How quick is the game loading speed at PlayCroco Casino?

PlayCroco Casino boasts impressive game loading speeds, ensuring a smooth and uninterrupted gaming experience for both casual and real-money players.

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