Asia
Melco attains record-breaking 85 stars at 2019 Forbes Travel Guide
Highest for any integrated resort operator in Macau & Asia with collective total of thirteen 5-star and five 4-star awards across all Melco properties
Melco Resorts & Entertainment Limited is pleased to announce that it has received a collective total of 85 stars across all its properties in the 2019 Forbes Travel Guide (FTG), including thirteen Five-Star awards and five Four-Star awards. This is the tenth consecutive year for Altira Macau to achieve the Forbes Travel Guide Five-Star recognition. Notably, Nuwa Macau at City of Dreams remains the first and only property in Asia to receive FTG Five-Star across its entire portfolio of hotel, spa and dining facilities; while Studio City is honored for the first time as a triple category FTG Five-Star property.
Mr. Lawrence Ho, Chairman and Chief Executive Officer of Melco Resorts & Entertainment said, “Attaining this level of recognition from Forbes Travel Guide has tremendous significance to us as a company, and to myself personally. We are delighted to see every property at Melco’s integrated resorts being awarded with the most prestigious FTG Five-Star recognition. Forbes Travel Guide Star Awards hold as much relevance to our team members as they do to our guests, and is ongoing proof of Melco’s commitment to excellence and relentless enthusiasm for creating exceptional and memorable experiences. I would like to express my deepest appreciation to every one of our hospitality professionals for their hard work dedicated to making Melco Asia’s leading integrated resort operator.”
Melco’s properties to be awarded Forbes Travel Guide 2019 distinctions are as follows:
Melco 2019 Forbes Travel Guide Five-Star Ratings |
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Hotels Nuwa, City of Dreams Star Tower, Studio City Altira Macau Nuwa, City of Dreams Manila |
Restaurants Jade Dragon, Nuwa, City of Dreams The Tasting Room, Nuwa, City of Dreams Shinji by Kanesaka, Nuwa, City of Dreams Pearl Dragon, Studio City Aurora, Altira Macau Tenmasa, Altira Macau |
Spas Nuwa Spa, City of Dreams Zensa Spa, Studio City Altira Spa |
Melco 2019 Forbes Travel Guide Four-Star Ratings |
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Hotels Grand Hyatt Macau Hyatt Regency Manila Nobu Hotel Manila |
Restaurants Ying, Altira Macau |
Spas NUWA Spa City of Dreams Manila |
Forbes Travel Guide is the global authority on luxury travel. The guide’s independent rating system for luxury hotels, restaurants and spas is recognized and well-respected as a premium ranking in the travel and hospitality industry.
About Melco Resorts & Entertainment Limited:
The Company, with its American depositary shares listed on the NASDAQ Global Select Market (NASDAQ: MLCO), is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. The Company currently operates Altira Macau (www.altiramacau.com), a casino hotel located at Taipa, Macau and City of Dreams (www.cityofdreamsmacau.com), an integrated urban casino resort located in Cotai, Macau. Its business also includes the Mocha Clubs (www.mochaclubs.com), which comprise the largest non-casino based operations of electronic gaming machines in Macau. The Company also majority owns and operates Studio City (www.studiocity-macau.com), a cinematically-themed integrated entertainment, retail and gaming resort in Cotai, Macau. In the Philippines, a Philippine subsidiary of the Company currently operates and manages City of Dreams Manila (www.cityofdreams.com.ph), a casino, hotel, retail and entertainment integrated resort in the Entertainment City complex in Manila. For more information about the Company, please visit www.melco-resorts.com.
The Company is strongly supported by its single largest shareholder, Melco International Development Limited, a company listed on the Main Board of The Stock Exchange of Hong Kong Limited and is substantially owned and led by Mr. Lawrence Ho, who is the Chairman, Executive Director and Chief Executive Officer of the Company.
About Forbes Travel Guide:
Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Started as Mobil Travel Guide in 1958, the company created the first Five-Star rating system in the United States. Today, Forbes Travel Guide’s incognito inspectors travel the world, evaluating properties based on up to 900 rigorous, objective standards. The company’s annual Star Ratings, reviews and daily travel stories help discerning travelers select the world’s best luxury experiences.
Source: Melco Resorts & Entertainment Limited
Asia
South Korea’s Mohegan INSPIRE Entertainment Resort is Live with State-of-the-Art Property Management and Point-of-Sale Hospitality Software Solutions from Agilysys
Agilysys Inc., a leading global provider of hospitality software solutions and services, announced that it has successfully implemented multiple state-of-the-art hospitality solutions on a unified cloud-based platform to optimise operations across Mohegan INSPIRE Entertainment Resort, South Korea’s largest entertainment-integrated resort destination.
Multiple Agilysys hospitality technology solutions designed to work together to deliver operational efficiency and analytical insights will drive enhanced revenue opportunities and enable superior experiences for staff and guests, all with the scale and flexibility required to serve the expansive and diverse entertainment-integrated resort property. Agilysys PMS and POS solutions began supporting hotel and food & beverage operations at the property in December 2023 and expanded to support both gaming and non-gaming patrons when the property’s casino opened on February 3. Agilysys “serious about service” implementation experts have worked alongside the INSPIRE team to configure and deploy these solutions to meet the exacting standards required to support this new-generation resort.
In addition to Agilysys PMS and Agilysys POS, Agilysys solutions for booking, dining reservations, service management, mobile food & beverage ordering and document imaging are live. Agilysys solutions for mobile check-in and check-out and to manage loyalty and promotions are in the process of being deployed soon.
John Ware, Vice President, Global IT Services and Support for Mohegan – which owns, develops and operates Mohegan INSPIRE in South Korea along with seven other premiere entertainment-integrated resorts in North America – said: “Agilysys has a long track record of implementing integrated hospitality technology on a grand scale. I expect that these solutions will allow us to understand each guest at an individual level and engage each of them in a personalized way throughout their stay. I would also like to appreciate Agilysys for working with us in ways that honor the sovereignty and cultural values of the Mohegan Tribe.”
Agilysys President and CEO Ramesh Srinivasan said: “Taking such a broad array of solutions – including our modern state-of-the-art PMS platform – live at the scale and diversity INSPIRE Korea requires marks a meaningful milestone for Agilysys in the Asia-Pacific region. INSPIRE Korea creates marvelous, unforgettable experiences for guests of all generations and from all corners of the world. We are honored to have Agilysys technology underlying this property’s top-notch, high-touch hospitality while also supporting the operational efficiency and revenue-per-guest insights essential to achieving its mission of ‘Inspiring Worlds, Inspiring People’.”
Mr. Srinivasan continued: “We look forward to continuing to serve INSPIRE Korea as the organization executes its impressive plans for elevating and transforming hospitality for guests from around the world.”
Asia
SoftGamings Welcomes WM Casino Into its Fold
SoftGamings has formally announced its partnership with WM Casino, a renowned developer of diverse live casino gaming content explicitly created for Asian markets. This collaboration signifies a strategic move to integrate WM Casino’s extensive game portfolio into SoftGamings’ platform, promising an enhanced gaming experience for operators looking to expand to Asia, particularly Southeast Asia.
This partnership aims to diversify and enrich the gaming options available to SoftGamings’ clientele, featuring a broad spectrum of WM Casino’s acclaimed games such as Baccarat, SicBo, and some more exclusive titles like Niuniu, Fantan, Se Die, and Fish-Prawn-Crab.
Anna Kiselova, the Head of Partnerships at SoftGamings, commented on the collaboration, stating, “We are thrilled to forge this partnership with WM Casino. It’s a step that not only enhances our platform’s diversity regarding live dealer games but also reaffirms our dedication to delivering top-notch gaming experiences to specific markets. WM Casino’s innovative and dynamic range of games will undoubtedly add great value to our offering.”
Integrating WM Casino’s games into the SoftGamings platform will offer operators enhanced flexibility and variety, ensuring their players can access a richer and more engaging suite of gaming options in record times.
Asia
TWO PAGCOR MULTI-PURPOSE FACILITIES INAUGURATED IN TARLAC
Philippine Amusement and Gaming Corporation (PAGCOR) Chairman and CEO Alejandro H. Tengco on Monday, March 18, led the inauguration of two newly completed multi-purpose centers in the towns of San Manuel and Victoria in the province of Tarlac.
Mr. Tengco said the state gaming agency provided a total of Php100 million for both of the two-story projects.
“Naglaan ang PAGCOR ng limampung milyong piso para sa bawat multi-purpose center sa bayan ng San Manuel at Victoria; mayroon itong iba’t ibang pasilidad gaya ng kusina, storage areas para sa relief goods, toilet at shower rooms, lactating rooms at maluwag na activity area para sa iba’t ibang gawain,” he said.
The PAGCOR chief said that because the Philippines is very vulnerable to climate change, “typhoons, floods and earthquakes are common occurrences that we must always be prepared for.”
However, he stressed that while the buildings are primarily designed as temporary shelters during emergencies, the structures can be used for various socio-civic activities, too.
“During the height of the pandemic, when the project was rolled out, there was a high demand for quarantine and evacuation facilities. But now, there is more sense to call these as multi-purpose centers rather than just evacuation facilities,” Chairman Tengco said.
“You may use this facility as your social hall, events area, and livelihood training center. You may also use this building to generate revenues for the local government,” he said.
During the event, Chairman Tengco also introduced PAGCOR’s upcoming flagship programs which include school buildings for public schools, e-learning centers, community wellness centers, and socio civic centers nationwide.
“These upcoming flagship projects are designed to create lasting impact on the lives of ordinary Filipinos,” he said. “These are just some of our nation-building efforts because as you are all aware, PAGCOR is the third largest revenue contributor to the national coffers.”
San Manuel Mayor Doña Cresencia Tesoro thanked the PAGCOR chief for the agency’s support.
“We are grateful that PAGCOR saw our need. This multi-purpose center is so far the biggest project that we have seen in San Manuel, and this is proof of PAGCOR’s commitment to serve the Filipinos,” she said.
“We thank everyone who made this dream come to life. Rest assured that we will use this to enrich the lives of our people and the generations to come,” Tesoro added.
Board Member Harmes Sembrano of the 2nd District of Tarlac also expressed gratitude to PAGCOR for funding the two-story multi-purpose facility in Victoria.
“With our limited resources, we cannot afford to fund all programs that will be beneficial to the people of Tarlac. But because of PAGCOR’s help, we have this new multi-purpose facility which will serve not only the locals of Victoria but also those from neighboring towns,” Sembrano said.
PAGCOR has thus far completed and inaugurated 38 multi-purpose buildings in different parts of the country while 34 others are still under construction.
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