Focus On Social Responsibility: SOFTSWISS Improves Anti-Fraud Service
The SOFTSWISS Managed Services Anti-Fraud Team improves its professional grade by completing the training course ‘Social Responsibility, Communication and Motivating Behaviour Change’ by GamCare. The certification enhances to upgrading service level and highlights the team’s commitment to work in line with the principles of social responsibility.
This training provided the Anti-Fraud Team with upskilling their communication to adopt a more proactive approach when it comes to dealing with gambling-related harm, as well as escalated safer gambling issues. Responsible Gambling specialists, Shift Leads of the First Line Support and VIP managers took part in the training. SOFTSWISS Managed Services specialists will now be able to solve more complex challenges. The course was provided by GamCare, the leading provider of information, advice, and support for anyone affected by gambling-related issues.
The Anti-Fraud Support is one of six SOFTSWISS Managed Services, the multi-function department responsible for B2C client support services for online casino and sports betting brands. High-quality specialists reach breakthrough results: during Q1 the Anti-Fraud Team resolved 75+ major complaints regarding suspicious activity in online casinos. The overall sum saved throughout this period exceeded 2.8 million EUR.
“Our team is always striving to improve their knowledge and put it into practice right away. The course by GamCare is not an exception: the Anti-Fraud team learned how to deal with clients’ enquiries on gambling-related issues and risks as well as how to build communication based on people’s behaviour. We aim for perfection in our service, and we care about our clients because security and expertise are at the core of the service we offer at SOFTSWISS,” commented Anastasia Vyshinskaia, Head of SOFTSWISS Managed Services.
About the SOFTSWISS Managed Services
SOFTSWISS Managed Services works with SOFTSWISS products to deliver additional value to iGaming operators and players. Managed Services include First Line Support, Anti-Fraud Support, VIP Player Support, Player Retention and Reactivation Services, and Content Management Team.
SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The expert team, which counts 1,300+ employees, is based in Malta, Poland, Georgia, and Belarus. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.
Germany’s Best Employer 2023: GAMOMAT earns top place
GAMOMAT, one of the leading independent software developers for slot games, was recognised at the “Germany’s Best Employers 2023” competition, held yesterday evening at the Flora Cologne ballroom.
Out of more than 900 participating companies of all sizes and sectors, GAMOMAT made it into the top 100 and achieved an outstanding 13th ranking. This achievement points to the strength of GAMOMAT’s value-oriented corporate culture and confirms the company’s continued success story.
The evaluation process for the “Germany’s Best Employers 2023” competition was voluntary and independent. GAMOMAT’s employees were surveyed anonymously, assessing important factors such as leadership, trust, recognition, support, care, cooperation, team spirit, and identification with the company. Additionally, the company’s management provided information about their personnel and management procedures and measures.
“Our philosophy of ‘Good Work’ is very important to us. The quality of communication and collaboration has the highest priority for us, especially because we’ve adopted a hybrid and highly flexible working model. In this respect, the excellent ranking achieved in ‘Germany’s Best Employer 2023’ competition showcases what is experienced at GAMOMAT everyday. It makes us proud as a team and gives us momentum for our current and upcoming projects,” said Dr Alexandra Krone, Managing Director of GAMOMAT Development GmbH after the event.
GAMOMAT’s competition standing highlights the company’s commitment to providing an exceptional workplace culture that values its employees. The company’s encouragement of respectful interactions and promoting a supportive work environment has led it to being known as one of the best employers in Germany. The recognition achieved by GAMOMAT provides momentum for the company’s current and upcoming projects, solidifying its reputation as a dynamic and successful organisation.
Yudiz Solutions files draft papers for IPO
Yudiz Solutions Limited, a blockchain, artificial intelligence and game development company has filed draft papers for IPO with the NSE Emerge.
The IPO will make Yudiz, the first company in the blockchain, artificial intelligence and game development space to publicly enlist in the market. It will also be the next company after Nazara Technologies Ltd. in the gaming space. The public issue consists of a fresh issue of 27,17,600 equity shares.
The merchant banker for the IPO is Narnolia Financial Services Limited and is also the lead manager to the issue. Delhi based IPO Consultants, Pro Legal Solutions and Longview Research and Advisory Services are the advisors to the issue.
The equity shares of the company are proposed to be listed on NSE’s SME Platform (NSE Emerge). The company is raising funds for developing new products and technology, enhancement, branding and marketing. Moreover, it will explore technology companies for acquisitions in India and abroad, capital expenditure and working capital requirements.
Yudiz was incorporated in 2011, headed by Chairman Bharat Patel, MD Pratik Patel, & CEO Chirag Leuva.
Overseen by key promoter, Suraj Chokhani, Founder, of Ability Games, the company comprises a team of 400+ young minds and adept mentors who have catered and delivered over 6000+ projects for several prominent clients globally.
Of late the company collaborated with one of India’s biggest telecommunication companies whereby trending technologies and innovative advancement in the gaming and advertising industry will be implemented.
Yudiz has accomplished multiple collaborations by adapting and utilizing their state-of-the-art technologies. Elementary contribution and sustainable development are their core beliefs which Yudiz follow traditionally as their crucial practice. Their abstract thinking has enabled them to synergize technologies and offer scalable solutions, hence have received recognition by several respected communities presently.
Movie Games S.A. just announced a much-anticipated co-op mode in the upcoming Drug Dealer Simulator 2
Movie Games S.A., a game publisher and producer listed on Warsaw Stock Exchange, has just confirmed the co-op mode in Drug Dealer Simulator 2, the highly anticipated sequel to one of the biggest indie hits in the last few years. The series will thus be expanded with a multiplayer element, one of the most important components ensuring the titles’ longevity and the so-called long sales tail.
Players were informed about the new co-op mode on the Steam platform, where the footage was published showing multiplayer gameplay mechanics in a test environment based on token visuals, which will eventually be replaced by final detailed models and textures.
Drug Dealer Simulator 2 is the sequel to 2020’s hit Drug Dealer Simulator, which has been updated with 6 free expansions to date. The release of the last of the expansions in November 2022 generated a peak of over 2,000 concurrent players, which is comparable to the successful launch of the new title. At the time of writing this, Drug Dealer Simulator 2 is in 379th place among the most wishlisted games on Steam (globally) and is constantly improving its position. It is worth noting that the Steam website had its launch 5 months ago, on 17 October 2022. So far, the wishlist growth has been organic without any marketing activities. The announcement of the coop is the start of a more active marketing approach.
“When designing Drug Dealer Simulator 2, we wanted to bring the gameplay to a new level. Our goal was to keep the essence of the original while improving and expanding it in many aspects. The experience gained since the release of part 1 and the better structure of the project, built from scratch, allowed us to expand the game’s sequel with a cooperative mode, which is not only an element desired by fans of part 1, but also, in my opinion, represents the future of gaming, offering a new kind of experience, combining the advantages of single and multiplayer modes,” says Rafal Pecherzewski, creator of the Drug Dealer Simulator series.
“The co-op in Drug Dealer Simulator 2 is a fulfillment of the wishes of a huge community of fans, with whom the dialogue is one of the pillars of our publishing activities. At the same time, as a publisher, we are opening up to the players, offering them the opportunity to see what working on their favorite titles looks like. The strategy of publishing the so-called developer’s diaries worked perfectly for the Alaskan Truck Simulator project. It is also well-suited to games from the DDS universe. These titles have an international and very active community of fans, for whom the value is not only the game itself, but also the interaction with the developers and the opportunity to learn about the behind-the-scenes of production,” says Piotr Gnyp, Chief Marketing Officer of Movie Games S.A.
“The added value from a marketing perspective is that fans of Drug Dealer Simulator, thanks to the recent showcase, had the opportunity to see what the game looks like at the prototyping and testing stage of the mechanics. This addresses the frequent questions and requests from community members to see the various stages of development work. The footage we showed is a glimpse behind the scenes of the work to sublimate the best possible form of designed gameplay even before the final implementation of the content. This is a common practice in the industry and a very effective one to get the best possible product even before the stage of final polishing. In due course, and with pleasure, we will also share with the world and fans the final visuals, which the developers are currently carefully refining behind the curtains,” says Michal Puczynski, Head of Content at Movie Games.
“We are very pleased with the pace of work and the commitment of the team working on Drug Dealer Simulator 2. We are confirming this year’s release date for the sequel to Drug Dealer Simulator with confidence,” adds Mateusz Wcześniak, CEO of Movie Games S.A.
The accepted release window for Drug Dealer Simulator 2 is the year 2023
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