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SYNOT Games Secures Portuguese License

Niji Narayan

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SYNOT Games Secures Portuguese License
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SYNOT Games, an established content supplier licensed by the Malta Gaming Authority, has acquired the certification to enter the Portuguese iGaming market.

The regulatory news comes after recent launches in Sweden and Denmark and outlines further expansion to south European markets expected in the upcoming weeks and months.

“Portugal is another significant destination for SYNOT Games and marks our entry to the Iberian Peninsula. The certification underlines our commitment to further focus on expansion in regulated markets. We believe that our diverse portfolio will prove to be highly popular among Portuguese players,” Ivan Kodaj, CEO at SYNOT Games said.

Portuguese market has gone live in 2017. Last year, revenues in online gaming and betting show significant growth compared to the previous year.

Compliance Updates

UKGC: Systemic failings at Caesars Entertainment UK leads to the departure of three senior managers and sanctions of £13m

George Miller

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Caesars Entertainment leads to the departure of three senior managers and sanctions of £13m
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The UK Gambling Commission has announced that Caesars Entertainment UK Limited is to pay £13m and must implement a series of improvements following a catalogue of social responsibility, money laundering and customer interaction failures including those involving ‘VIPs’.

As a result of this investigation three senior managers at the company surrendered their personal licences.

The Regulator’s investigations into Personal Management Licence holders are ongoing.

The land-based gambling business, which operates 11 casinos across Britain, will pay the money following an investigation by the Commission which found serious systematic failings in the way the company took decisions about VIP customers between January 2016 and December 2018.

Social responsibility failings included:

  • Inadequate interaction with a customer who was known to have previously self-excluded and lost £240,000 over a 13-month period
  • Inadequate interaction with a customer who lost £323,000 in a 12-month period and had displayed signs of problem gambling which included 30 sessions exceeding five hours
  • A customer allowed to lose £18,000 in a year despite identifying herself as a self-employed nanny and informing staff that her savings had been spent, and that she was borrowing money from family and using an overdraft facility to fund gambling activities
  • Inadequate interaction with, and source of funds checks on, a customer who identified as a retired postman and lost £15,000 in 44 days.

Money laundering failings included:

  • The operator not carrying out adequate source of funds checks on a customer who was allowed to drop around £3.5 million and lose £1.6 million over a period of three months.
  • The operator not obtaining adequate evidence of source of funds for a politically exposed person (PEP) who lost £795,000 during a 13-month period
  • The operator not carrying out enhanced customer due diligence (ECDD) checks on a consumer who lost £240,000 over a 13-month period
  • The operator not carrying out adequate source of funds checks on a customer who identified as a waitress and was allowed to buy-in £87,000 and lose £15,000 during a 12-month period.

Neil McArthur, Chief Executive of the Gambling Commission, said: “We have published this case at this time because it’s vitally important that the lessons are factored into the work the industry is currently doing to address poor practices of VIP management in which we must see rapid progress made.

“The failings in this case are extremely serious. A culture of putting customer safety at the heart of business decisions should be set from the very top of every company and Caesars failed to do this. We will now continue to investigate the individual licence holders involved with the decisions taken in this case.

“In recent times the online sector has received the greatest scrutiny around VIP practices but VIP practices are found right across the industry and our tough approach to compliance and enforcement will continue, whether a business is on the high street or online.

“We are absolutely clear about our expectations of operators – whatever type of gambling they offer they must know their customers. They must interact with them and check what they can afford to gamble with – stepping in when they see signs of harm.  Consumer safety is non-negotiable.”

All £13m from this case will be directed towards delivering the National Strategy to Reduce Gambling Harms.

The action against Caesars is the latest in a line of tough regulatory action by the Commission.

Since January the Commission has suspended the operating licences of Stakers Limited, Addison Global Limited, and Multi Media International Limited.

So far this year regulatory action has led to the industry paying £27 million in penalty packages. This includes £11.6 million for Betway and £3 million for Mr Green.

Read public statement about Caesars Entertainment here.

 

Source: UKGC

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Compliance Updates

Stars Group and Flutter Entertainment Combo Gets UK CMA Clearance

Niji Narayan

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The Stars Group Receives UK Competition & Markets Authority Clearance for its Combination With Flutter Entertainment
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The UK Competition and Markets Authority (CMA) has unconditionally cleared the combination of The Stars Group with Flutter Entertainment following CMA’s Phase 1 review under the Enterprise Act 2002.

The Stars Group and Flutter had signed a contract that allows an all-share acquisition of The Stars Group by Flutter pursuant to a plan of arrangement under the Business Corporations Act.

The Stars Group and Flutter continue to work carefully for completing the acquisition, provided the contract gets approval from a small number of other regulatory bodies and certain approvals by each of Flutter’s and The Stars Group’s shareholders.

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Compliance Updates

Red Rake Gaming continues its regulated market focus with Belarus

George Miller

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Red Rake Gaming continues its regulated market focus with Belarus
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Player-focused casino games developer Red Rake Gaming, based in Spain and Malta, is delighted to announce its newest regulated market, Belarus. Red Rake Gaming made the move due to the demand from its clients and the response of their game content in the region.

Belarus introduced regulations in 2019 with operators required to obtain the relevant licenses ahead of a potential closure for non-regulated operators scheduled to take affect from 1st April 2021, 2 years after it introduced the licensing framework.

A selection of the top performing games will be made available to the Belarus licensed operators which include its records breaking Super12Stars – the non-stop, action packed slot which combines feature games and bonus rounds from all its predecessors in the Super series of games, all of which are firm favourites in the region. Additional titles from the diverse portfolio include Million 7 – giving players a million ways to win, The Asp of Cleopatra, Ryan O’Bryan and Mysteries of Egypt, to mention but a few.

Delivering into regulated markets is at the heart of Red Rake Gaming’s growth strategy, and our latest market entry represents a superb opportunity for the company to further its reach in Belarus.

Nick Barr, Managing Director for Red Rake Malta, commented: “We are continuing our commitment to driving our regulated market strategy and Belarus is the first new market for 2020, with more markets in the pipeline. It is important to Red Rake Gaming that we continue to support our clients in new markets strategies. Our games have been notably well received in the region, and we are looking forward to continuing to grow with our clients and delivering the finest games to the Belarusian players.”

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