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Compliance Updates

UK Gambling Commission Publishes Gambling Act Review Advice

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The UK Gambling Commission has published the advice it has provided to the Government as part of the Gambling Act Review.

The focus of the advice is to further protect those at risk of experiencing gambling harm while also making gambling fairer for all consumers. The advice highlights both recommendations to the Government and commitments by the Commission.

The Commission, as a statutory advisor to the Secretary of State on gambling, has reviewed evidence from a wide range of sources in putting together advice to Government and also made a number of commitments for a significant strengthening of the requirements on operators. As part of this, the Commission will consult on safety measures to:

  • Ensure bonus offers and incentives do not lead to excessive or harmful gambling
  • Set further product controls for safer online games
  • Require operators to identify and take action for financially vulnerable consumers and to tackle significant unaffordable gambling through frictionless checks that are not disruptive for consumers.

In addition, recommendations for Government set out that there is a need for legislative change to:

  • Set stake limits for online slots
  • Create an independent ombudsman to fill the gap for consumers to seek redress when they have been treated unfairly
  • Introduce a statutory levy to provide effective and sustainable funding for research, education and treatment and;
  • Enable a better-funded, future-proofed regulator, well equipped to tackle illegal gambling and to build new data informed approaches to make gambling safer and ensure operator compliance.

Andrew Rhodes, CEO of the Gambling Commission, said: “The gambling industry has changed significantly since 2005 and our advice sets out changes that will ensure Britain is the safest and fairest place to gamble in the world.

“The review is a once-in-a-generation opportunity to deliver positive change for gambling in Great Britain and for all people impacted by it. Everyone at the Commission welcomes today’s publication of the White Paper and is determined to work with Government and partners to make these changes a reality. Given the correct powers and resources, the Gambling Commission can continue to make gambling safer, fairer and crime free. This White Paper is a coherent package of proposals which we believe can significantly support and protect consumers, and improve overall standards in the industry.

“As the detailed implementation of the review now begins, we will also be reiterating to all operators that the Commission will strongly maintain its focus on consumer protection and compliance.”

Compliance Updates

TOTO Sport and TOTO Casino launch instant payouts in the Netherlands with Trustly

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TOTO Sport and TOTO Casino, a leading online gaming operator and part of Nederlandse Loterij, has launched the industry-leading instant payout solution offered by Trustly, the global leader in open banking payments.

By enabling instant withdrawals for its players, TOTO Sport and TOTO Casino will enhance user experience and drive player trust, preference and loyalty. According to research done by Trusty, 8 out of 10 players say that fast payouts are important when choosing an online gaming or betting provider.

TOTO Sport and TOTO Casino are owned by Nederlandse Loterij, the state-owned and largest gaming organization in the Netherlands. Nederlandse Loterij was one of the first operators to hold a Dutch online gaming license and provides nine game brands across multiple verticals, including TOTO Sport and TOTO Casino.

Trustly is the leading open banking payment provider for online gambling in the Netherlands and is the provider of choice for the majority of licensed operators in the market. Apart from its core instant deposit and payout products, the company recently introduced its revolutionary user onboarding product Pay N Play 2.0, which is set to go live with multiple operators in 2023. Trustly is also one of the official cPSPs offering iDEAL payments in the Netherlands, making the overall payment product offering of the company second to none in this competitive market.

Trustly’s VP of Gaming Vasilije Lekovic commented: “Trustly’s partnership with TOTO Sport and TOTO Casino is a testament to the product quality, reputation and reliability of Trustly in the Dutch online gambling market. Our unparalleled instant payout product, in combination with the rest of our open banking payment offering in the Netherlands, has established Trustly as the partner of choice for multiple operators in this market and we’re very excited that TOTO, one of the market leaders, has joined that group. We look forward to working closely with TOTO so we can help bring more value to the company and its users.”

Arjan Blok, CFO Nederlandse Loterij, commented: “We are pleased to introduce instant payouts for our customers via the Trustly platform. Players in the Netherlands are already used to instant payments in all their personal bank transfers and in their deposits for online gaming. It is no more than logical that this is now also possible for our payouts. This will enhance the experience for all of TOTO’s customers.”

Trustly’s best-in-class tech platform built on Open Banking capabilities connects the world’s top brands with consumers who can pay directly from their bank accounts. Founded in Stockholm in 2008, Trustly is an innovator within Open Banking, establishing instant deposits and withdrawals before the concept was widely understood and advising the EU Commission on the landmark regulatory framework PSD2.

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Compliance Updates

The Slovak Gambling Authority’s systematic check activities help reduce the number of illegal gaming devices

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In Q1 2023, the Slovak Gambling Authority conducted 2511 compliance checks, which is 201 more compared to last year.

The significant year-on-year increase in the number of checks is due to the restructuring of surveillance and the strategic set-up of the supervision by the Authority's top management.

"I am very pleased that the goals set up by the current management are also successfully fulfilled in the gambling supervision area. Of course, a big thank you to our local supervisors, who actively investigate illegal devices and supervise the fulfilment of all legal requirements by legal operators.
Having gambling under systematic supervision is one of the main missions of the Authority as a gambling regulator," said the Director General at the Office for the Regulation of Gambling (URHH), Dávid Lenčéš.

More than a 45 % increase against the same period last year was recorded in checks focused on the search of illegal gambling establishments. In the first quarter of 2023, supervisors conducted 437 compliance checks focusing on unlawful gambling as mining and quiz machines, intending to prevent further operation. As Director General said, “Increased systematic check activities of illegal establishments has its justification and brings results as, compared to 2022, the number of detected illegal gaming machines on the market is significantly reduced. Searching for illegal establishments and seizing illegal devices has a preventive nature and ultimately protects society, especially at-risk groups and the youth.”

According to the Gambling Act, small operators, such as pubs, can't operate gaming machines. The URHH must license each gaming machine since it is the only official body authorised to issue a license. Operating gambling without a given license is prohibited in Slovakia.

The Gambling Regulatory Authority also carries out surveillance remotely. In the Q1 of this year, we are talking about an almost 90 % increase in on-site checks compared with last year. Thanks to online access to the servers of gambling operators, this form of supervision allows more effective control of many establishments without physically leaving the workplace.

Establishing a specialised online gaming department in 2022 also contributed to the overall increase of supervision effectiveness over 2022-2023. The mission of the specialised department is to supervise licensed online gambling or searching for and restrict access to illegal websites operating or promoting gambling without valid licenses.

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Compliance Updates

ODDS ON COMPLIANCE LAUNCHES PLAYBOOK EUROPE, A GLOBAL EXPANSION OF ITS COMPREHENSIVE REGULATORY TECH PLATFORM

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The ground-breaking platform will provide the industry with unmatched global regulatory and compliance data in partnership with leading law firms across Europe
MIAMI, Fla. (MAY 31, 2023) – Odds On Compliance, the industry-leading technology and consultancy firm specializing in sports betting, iGaming, and gambling regulatory compliance, is pleased to announce the launch of Playbook Europe. Playbook provides the most comprehensive overview of the sports betting, iGaming, daily fantasy sports, land-based, and iLottery regulatory environment.
Beginning today, Playbook users can access gaming regulatory information from 21 European territories, with more jurisdictions to be added in the future. Odds On Compliance has partnered with leading law firms across Europe to build out the industry’s most comprehensive database of regulatory information, including Wiggin LLP (UK), Asensi Abogados SLP (Spain), Nordic Gambling (Denmark and Sweden), and OKA Avocats (France).
“This is another step forward in the evolution of our technology,” commented Eric Frank, CEO and Co-Founder of Odds On Compliance. “This is an opportunity to bring our innovative solutions to a wider audience. We understand the unique regulatory landscape of Europe, and we’re excited to navigate these compliance complexities and provide cutting-edge technology to the industry in partnership with some of the leading law firms in the industry.”
“We are thrilled to expand Playbook into the European market,” added Cheryl Jones, Odds On Compliance President, Europe. “This expansion is the next step in delivering the highest level of trust and transparency to our clients while supporting the growth and success of their businesses.”
Odds On Compliance is committed to providing the most comprehensive and up-to-date regulatory compliance solutions for the gaming industry. Playbook provides a virtual gateway to a comprehensive collection of regulatory documents globally for markets with legalized sports betting, daily fantasy sports, iGaming, land-based, and iLottery.
Playbook features carefully curated, managed, and updated statutes, regulations, and requirements that enable businesses to stay in step with the agencies that regulate them. The enhanced offering, PlaybookAI, includes integration with the latest model from OpenAI enhancing users’ ability to search compliance questions and return responses quickly and efficiently.
For more information on Playbook Europe, visit OddsOnCompliance.com.
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