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Exclusive interview with Stuart Godfree, Managing Director and co-founder, mkodo

George Miller

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Exclusive interview with Stuart Godfree, Managing Director and co-founder, mkodo
Reading Time: 3 minutes

 

Stuart Godfree co-founded mkodo with Sue Yoxall in 2001, taking the opportunity to bring an innovative technology-based service to the rapidly developing gaming market. Recently, Stuart founded mkodo’s Evolve Scheme, a graduate scheme investing in the next generation of talented individuals who want to progress a career in the mobile applications technology field.

 

You offer apps and digital products to the betting, gaming and lottery sectors, what do you think is the most important thing operators need to consider in terms of their digital experience offering?

Having a strong digital offering is no longer an option but a necessity for all operators and suppliers in the gambling industry. We work with several lotteries and traditionally this has been a product popular with the older generation who would buy and check the outcome of the draw in a retail environment. But nowadays, people are using their mobile phones for everyday tasks and this includes leisure activities such as betting and gaming. People have got used to the convenience of having everything just one click away and expect an easy, effortless user experience. For the lottery industry, this could for example mean a fully transactable experience; an app that offers the functionality to log in, deposit funds, check lottery tickets and withdraw winnings without unnecessary friction.

You work with several National and State lotteries. Would you say they are falling behind in the fast-paced digital development?

Although it can be argued that lotteries were late to the party when it comes to adapting to the online environment, we’re now seeing a sizeable shift in attitudes. For lotteries to benefit from all the opportunities provided by the digital world, they must be bold in embracing new technologies and trends. This is particularly crucial to engage the mobile savvy younger generations. We have seen with our operating partners that with a slick and efficient online or mobile offering, no audience is unattainable. Of course, as with any industry, there is room for improvement and challenges remain. Regulators world-over are tightening up on legislation while Apple is following suit with its own restrictions on the App Store guidelines, troubling digitalisation. But the ambition is finally there, and that’s an important step in the right direction. We recently gained a membership to the World Lottery Association and are partnered with some of the biggest names in the industry such as the Atlantic Lottery Corporation and the British Columbia Lottery Corporation. It’s great to see that implementing an innovative digital strategy is a top priority for the lotteries we work with and operators have proven that they are able to keep up with rapidly changing consumer preferences in an online world.

You have recently worked on a project together with Teesside University, could you tell us a bit about that?

This was part of our “innovate together” competition that we launched to see if we could generate solutions to one of the biggest challenges that lotteries around the world are currently facing; attracting and retaining the younger generation. As mentioned, traditional lotteries are seen to be a preferred game of choice for older generations of 55-64, where 87% of lottery tickets are still bought in retail stores. So, who better to address the challenge of engaging a younger audience than millennials themselves? We asked students at Teesside University to come up with a solution that bridges the gap between traditional lotteries and the younger generations, in line with responsible gambling regulations and charitable beneficiary obligations. We heard four presentations packed with great ideas and well-developed arguments. We’re now developing these innovative ideas with the students and we’re excited to showcase them soon.

Apple has recently started enforcing their guidelines 4.2 and 4.7, could you tell us a bit more about the implications this could have for the betting and gaming industry?

Apple’s restrictions on nativity and real money games have served as a double blow to the industry. For a lot of operators, repacking a HTML website in a native container was standard practice for their mobile applications. But that approach will no longer work under the new guidelines and has the potential to impact the industry massively in terms of app re-development time and cost.

On top of that, the 4.7 restriction has potential to be even more damaging, particularly for operators that have a high level of native functionality but include third-party casino games. As Apple will no longer accept games that have been ‘side-loaded’, as we call it, operators are left with a difficult decision: either abandon their iOS application and move solely to website distribution channels, or work with game developers to embed top titles with the application code. Both options come with pitfalls, however, the full extent of how these restrictions will truly impact the industry is yet to be realised.

What can we expect from mkodo in 2019?

We’ve been helping our clients and partners understand their obligations and responsibilities with the revised Apple Guidelines, as well as developing strategies to minimise the impact amongst operators in the wider betting and gaming industry. We will continue to do this and will advise on what happens beyond the September 3rd deadline. More widely, our business in Canada and North America continues to go from strength to strength and we’re looking forward to making valuable new partnerships in the region.

Interviews

Exclusive Q&A with Colin Steil, Co-Founder and COO of Cartesi

Niji Narayan

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Reading Time: 6 minutes

 

We usually start with an introductory question. Tell us about yourself. How have you become a blockchain entrepreneur?

I’m Colin, Co-Founder and COO of Cartesi. I am a previous venture capitalist and start-up founder with a passion to make blockchain a reality. I have an expertise in execution and years of experience in community building and business operations across the globe.

I originally got into blockchain while working for my previous venture capital firm, SOSV. We were actively investing in companies in a wide variety of verticals that were always trying to push the boundaries of technology. Some of these companies had discovered blockchain technology early on and were integrating into their existing products, or starting exchanges (such as Bitmex). I got to learn about blockchain through assisting our portfolio companies and fell in love with the technology and the possibilities it brang. From here, I eventually met my current business partners and Cartesi was born.

What is the story of Cartesi? What is special about Cartesi in the blockchain universe?

The Cartesi founding team initially got into blockchain as a result of Augusto Teixeira (our Chief Scientific Officer) being friends with Serguei Popov (Founder of IOTA and inventor of the Tangle).

Serguei Popov, one of our Advisors, initiated Augusto into the crypto scene through the Bitcoin whitepaper and sparked his interest in the technology, knowing that Augusto is a leading expert in cryptography and game theory.

Augusto had the original idea of creating a trustless marketplace for data scientists. Basically, it would allow specialists and companies to engage in a service agreement without the need to know each other or a reputation system. In order to implement that, he invited Diego Nehab (our CTO) to design and implement a reproducible VM capable of running Linux. With this architecture and the protocols Augusto had envisioned, we would be able to make generic computation verifiable by the blockchain. More specifically, the blockchain would be able to initiate routines in the emulator to verify the results sent by the specialists after they completed their jobs. The system would protect the two parties involved, only releasing the funds if the results were proven to be correct.

Later on, after engaging in long discussions, we realized we were tapping into a broader scope. Before Cartesi even had that name, we understood we could actually create a versatile layer-2 Linux infrastructure to overcome the problems of scalability of computation and infrastructure for blockchain applications.

Cartesi is special in the blockchain universe in the sense that it allows decentralized applications to be run within a Linux environment in a way that’s verifiable by the blockchain. Complex processing can be executed off-chain free from blockchains’ computational limits and corresponding fees.

By offering a Linux runtime environment, Cartesi is the only software-based verifiable off-chain compute system that gives developers a vast array of software that evolved in the last 30 years and that enable the applications we use on the Internet today.                                                                   

You have talked about the twin major objectives of Cartesi in other interviews as well: increasing network efficiency and reducing programming difficult over blockchain? Could you share details about real life projects that actually achieved the objectives?

For sure! No software application is built in isolation. Mainstream mobile/desktop/web Applications today depend on multiple software dependencies that took decades to mature on operating systems like Linux. Cartesi brings all this software infrastructure to blockchain applications. Whereas without Cartesi, blockchain applications cannot use mainstream software, libraries and services, unless they sacrifice decentralization in some way.

Then, there’s the second problem. Besides being hampered by insufficient software infrastructure, decentralized applications also suffer tight on-chain processing limits. So, they can hardly offer a compelling alternative to mainstream centralized applications. They are often hard to build, being clunky and limited for developers and DApp users.

Cartesi solves these three problems by

1) offering developers the software and tools supported by a full Linux OS

2) moving off-chain all the heavy computation over large amounts of data, that blockchains cannot do

3) offering services and a token economy that allows users to securely rely on the network and remain free from inconveniences of blockchain tech (e.g. slow confirmation times, requirement to remain online to resolve disputes, and others).

We have only just recently open-sourced and launched our decentralized tournament infrastructure with Cartesi. With this, we have recently released our first DApp, Creepts – a tournament on a tower defense game. This game showcases a fully decentralized game that was developed using conventional software stocks on Linux and also requiring billions of microprocessor instructions (and thus impossible to run on-chain): https://creepts.cartesi.io

The most significant product from Cartesi for the gaming industry must be Creepts, the blockchain-based game. Tell us more about it.

Creepts is the world’s first fully decentralized tower defense tournament game built with and running on Linux. It is built on top of Cartesi’s Layer-2 Linux solution for blockchains, which is available as an open-source software stack that is under active development.

Currently, Creepts is playable on the Rinkeby Ethereum testnet. In Creepts, players compete against each other to see who can claim the highest score in a fully-featured, real-time, browser-based Tower Defense game map. Players join a tournament by committing their high-scores and game moves to the blockchain, at a negligible cost. The game’s smart contracts then decide who the winner of the tournament is.

In order to play Creepts, players will currently have to go through a rigorous setup experience, downloading docker, setting up Infura, and installing the Cartesi Node. To simplify this in the future, we are now working on a read-write version of Creepts, which will present users with a similar experience to running a normal app without having to deal with any idiosyncracies of blockchain technology.

Is Creepts publically available now? If not, when can we expect to have its public release? 

Yes! Creepts is publicly available now on the Creepts website: https://creepts.cartesi.io. We are currently offering both a read-only version which is playable immediately (although centralized) as well as instructions on how to setup the fully decentralize version on Ethereum’s Rinkeby testnet.                                                                   

What are the values and features that do you think Creepts add to the existing crowded world of games? 

Cartesi frees blockchain Layer 2 development from restrictive programming environments. The Creepts game logic that determines player’s scores is implemented in Typescript and runs over a Linux OS. The blockchain components of Cartesi do not care what the software used to write the Creepts DApp is. All it cares about is that Creepts can run inside of the Cartesi RISC-V machine emulator to produce verifiable and disputable game logs and player scores to the tournament contracts.

Cartesi also allows Creepts to be the first blockchain-based multiplayer game that is able to mathematically prevent one of the most impacting cheating vectors in decentralized and competitive virtual worlds from being exploited, which is the injection of arbitrary content into the persisted game state. Creepts can do so while accepting arbitrary off-chain (Layer 2) game logic, written for a Linux OS, incurring massively reduced computational costs for the Layer 1 components of the DApp.

What are the things do you think blockchain technology can bring changes to (let’s say ‘revolutionize’) the gaming and gambling industry?

Blockchain technology brings a lot of advantages and fixes a lot of problems we face in games and development today, largely due to having to trust people. Blockchain can make games self-hosting, so if players love it and are there to pay the transactions, it will never go away or be changed unless mutually agreed upon.

Full decentralization will also make game systems transparent and traceable, with provably fair game-play. This can potentially allow for much higher stakes and bids in tournaments, gambling, or games involving money.

Another big factor is in-game asset ownership. This is something that has already evolved and is quite popular. Blockchain brings the potential for players to truly own their in-game assets, and would even allow them to bring them into other games – this opens up a whole new class of gaming possibilities.

Cartesi is not an exclusive programming platform for the gaming sector. Still, what are the ways in which the existing gaming and gambling software and technologies can make use of Cartesi?

Correct, Cartesi is a general-purpose infrastructure that will enable a new wave of DApps that were not possible before. We are not limited to gaming, but it is a great showcase given the market for DApps and for Cartesi’s technology.

Now that we’ve released our decentralized tournament infrastructure, gaming companies can easily create never before seen tournament DApps without having to know about blockchain development, they can even create these complex games with any software of their choice. In addition, we’ll be launching our SDK and documentation next quarter, which will guide developers to build with Cartesi and venture into different kinds of game development.

We’re looking forward to see what people can come up with in terms of games on Cartesi!

The ongoing Corona outbreak is really in the process of crippling the world economy. Hope your company’s operations are going smoothly. Some experts say this would be like pressing a reset button on all fronts. How do you estimate the future of blockchain technology in a reset world? We would love to hear your views on this.

Our thoughts are with all those who are affected by the current outbreak that is going on. We hope it gets better soon.

It is very hard to predict or understand the effect coronavirus will have in how the world works, but one thing that has become clear is how decentralization is important in times like this. For instance, governments may be acting in haste by printing loads of money to cover up for lack of preparation, which is basically another way to tax the poor. Blockchain, DeFi and cryptocurrencies could be used to protect yourself against government actions such as these depending on where you live in the world. Individuals are growing increasingly scared of authoritarian methods that are employed by governments, and it may be used as an excuse to escalate this authoritarianism around the world, where blockchain would be another good defence.

We are of course hoping things become stable soon and the world carries on. Wishing everyone safety and good health!

If you have some important topic you would like to discuss, we are ready to talk to you! Please contact me on [email protected] and we can set up an interview.

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Interviews

Exclusive Q&A with Tim Grice, CEO of Connective3

Niji Narayan

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Exclusive Q&A with Tim Grice, CEO of Connective3
Reading Time: 5 minutes

 

We are going through one of the most difficult times in human history. The Corona virus pandemic has affected all spheres of human lives. The gaming industry is no exception.

How do the best minds of the industry analyze this rapidly evolving situation?

That’s what we want to find out with this exclusive interview with Tim Grice, the chief executive officer of Connective3, a top-notch digital marketing agency in the gaming industry based in the UK.

Here he talks about himself, his company, quick impacts of the COVID-19 outbreak in the industry and, best of all, some insightful advice on how to proceed during these tough times.

Here we go!

Q. First up, an introductory question. Tell us about yourself. Our readers love to hear top entrepreneurs talking about themselves.

A. I’ve been working in digital marketing for 13 years. I started out as a consultant in 2007, mainly working across SEO and PPC. In 2010 I joined Branded3 as Head of Search; there were no more than three people in the digital marketing team when I joined, but in 3 years we managed to grow the business to over £4m in revenue and 60 people.
Branded3 was acquired in 2013 and I took over the role of CEO in 2015, generating revenues of £7.2m and nearly 100 people in the business.
In 2019 I decided to collaborate with the founders of Branded3 and introduce a new agency brand to the mix, connective3. We have gathered together the most talented people I have worked with over a decade and have created a £1m / 20 person business in 6 months. We have huge ambitions and want to grow the business in the UK and internationally over the next 5 years.

Q. How is your business going at this time of Corona-induced turmoil?

A. Like everybody else things have slowed down. No businesses are willing to commit at such an uncertain time. However, we are working remotely very well and are even seeing some growth from our igaming and other online-only clients.

Q. What about affiliate marketing industry performance as a whole in these times? Some sectors in the affiliate world of gaming and gambling industry must be hit hard, right?

A. Any affiliates linked to travel, retail and hospitality are going to struggle immensely as no one is buying. However, we have seen an increased amount of traffic and conversions across igaming (casino/poker/bingo) as well as certain financial products and services. So very mixed, but there is no doubt some serious pain across multiple sectors.

Q. What do you think affiliate marketers in the struggling sectors should do at this stage? Any advice based on your experience?

A. It’s very hard to react as this is such a freak even; however, if possible I would recommend reviewing all content on your site, ensuring it caters to those using ‘online’ in their search queries. We have seen huge growth in ‘online + keyword’ searches across the board, and are reacting with our clients.
I think the whole crisis really spells out the need for businesses to invest in content aimed at the awareness stage of the customer journey, aspirational content to cater to customers who are browsing and wanting information before they make a purchase. Everyone is at home, no one is buying, but people are still looking in preparation for the end of this crisis. Investing in this area will put you in a stronger position when conversions dry up.

Q. Was the affiliate industry prepared to face such a crisis? What kind of course correction do the affiliate companies in the gaming and gambling sector require both in operation and strategies for tackling such a potentially long emergency period?

A. As above, I don’t think there is much that can be done to avoid the declines, only ease the pain. Investing in information-rich content, diversifying products and having international websites is probably going to be the best way to minimise the impact of a pandemic like this.

Q. What are your quick insights into the situation as we go through an ongoing crisis caused by the Corona outbreak? What are the lessons that you learned from this episode? This could be important as many warn us about similar outbreaks in the future.

A. The best piece of advice I can give is to keep your business cash rich. Have enough in the bank to see your business through six months of no revenue. It will still hurt when something like this happens, but it will allow you to navigate through it and give you the funds to invest when the world wakes up. We’re anticipating a huge wave of growth when normality returns and as a business, we want to be in position to take full advantage. Our strategy is very simple, give world class service and support to our clients and use this time to invest in our inbound marketing output.

Q. Which of the sectors in the gambling industry gained as a result of the recent crisis? It would be great if you can provide figures and stats to support your answers.

A. I can’t go into specific details about clients or numbers; however, on a whole we’re seeing quite stable numbers across the businesses we work with. Across casino, poker and bingo we’re seeing on an average a 20% increase in traffic in the UK, and even though sports betting has collapsed, we’ve seen a sharp rise in e-sports. People still want to be able to gamble even though certain products are unavailable.

Q. There is of course a reported surge in customer interest on the igaming betting front. Do you think it is sustainable during the post-crisis stage as well, when the traditional sports will be back in action?

A. I think the current surge is temporary and will stabilise when things settle down and events are allowed to continue. However, this may not be for a while looking at the current situation, so this could be a truly unprecedented summer for online casino/online poker/online bingo products. My advice would be to invest hard now in content marketing and make the most of what looks to be double digit growth in this area. We work with igaming brands getting quality links and coverage which are having a huge impact on rankings. This is where I would invest to take advantage.

Q. What would be your advices and suggestions regarding content marketing strategy for the gaming and gambling industry during this outbreak and after it? Should the old practices hold up or new ones should surface?

A. I have no doubt that buying links, link networks and other manipulative techniques still work to deliver rankings. However, we don’t advocate or practice this; our content marketing and digital PR team are one of the best in the industry and are actively working with multiple igaming businesses delivering hundreds of top tier links every month.

I would invest in informational content on your website, answering all the questions your customers could possibly have about your products and services. However, the main part of my strategy would go into digital PR and delivering high quality trusted links that deliver trust and authority in the long term, as opposed to quick fix strategies that last 3- 6 months. Decent link building can be done at scale now and deliver quantity as well as quality.

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Interviews

Exclusive Q&A with Dejan Orlac, Head of Design at Royce&Bach

George Miller

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Exclusive Q&A with Dejan Orlac, Head of Design at Royce&Bach
Reading Time: 6 minutes

 

Let’s start from the beginning. Your beginnings, that is. Our readers love to learn more about top professionals and their life. Tell us more about yourself.

I was one of those kids that knew what he wanted to do from early on. That is to turn problems into elegant solutions through design. I loved drawing anything that moved, either on wheels, through the air or, underwater. My passion led me to the Academy of Arts and Design in Ljubljana, where I studied Industrial Design. After a successful study, I moved to London to pursue my appetite for design at the Royal College of Art, studying MA in product design. I never finished the course as I found myself in front of a new challenge in the gaming industry. It was an opportunity I couldn’t refuse. I became a partner and head of design at the original Royce&Bach company. One thing led to another, and soon I was playing a part in launching the online casino platform called Oryx Gaming. We planned, developed, and designed a complete library of over 40 slot games, online roulette games, and poker games. We also designed all interfaces and the whole front end that enabled the launch of the product.

It was enough. I needed a break from the gaming environment and embarked on a new adventure. I was designing different products in various industries, from toys to phones and anything in between. I worked on projects for many high-end brands like Burberry, Coway, Panasonic, LG, and many others. It was a valuable learning experience that allowed me to reflect on the gaming industry that gave me the start. It is funny how I came back full circle and decided to focus on the gaming industry again with more specific goals.

 

Perhaps the first time you made your mark in the industry was by launching Archipelago 8 electronic roulette. Tell us about that experience.

Before starting the journey with Royce&Bach, I was already designing online casino lobby’s and games for Playtech, and other casino providers. It gave me significant knowledge and confidence for my next adventure. Royce&Bach was an incredible opportunity for a 22-year-old boy. I worked and learned from some of the most intelligent people in the industry. The company had a clear goal and product vision; to disrupt the gaming industry with a better approach to a customer and user experience. The design was our first bet. Our first presentation of the Archipelago roulette was in 2007 at ICE in London, and the interest was overwhelming. However, it came with its fair share of challenges. After the show, we realized we need to go back to the drawing board and make changes to the design, construction, and implement additional feedback from potential buyers. And we did. The plan hit home with the Asian demographic, and shortly after, we started shipping our first products. Soon we proudly installed our roulette in the MGM Grand Macau.

 

You were involved with gaming product designs when you were working in Orlach Design? Could you tell us about some of the designs that you were associated with?

Orlach design is my own design company. Through Orlach design, I designed products, concepts, user interfaces, and other innovative solutions for many well-known international companies. I also worked directly with leading design studios helping them with their projects. Together we worked on products for beverage brand Budweiser, JSP and Keeler. I also designed the new UI for the ROXI home music entertainment system and worked on many projects at Burberry. It was interesting to be part of the TV brand campaign for Peugeot or cooperate on developing sets for Garnier TV commercials. Through Orlach design, I worked on many projects in healthcare tech, scientific, industrial, high spec and toy industry, interiors, and furniture design. It enabled me to receive international recognition and win the awards such as Red Dot Design award Concepts and Core77 Best Of Design.

 

You were also part of some innovations like a digital market place of 3Dprintable industrial designs. How did it go?

The 3Defied project is a digital platform with a professionally created consumer level 3d product content. Through 3Defied, designers, design companies, and prominent brands can connect and sell their work. The end customer is the owner of a 3d printer or a regular customer who prints the content through outside vendors. It is my “pet” project. I strongly believe in it, and it is something I am very passionate about. Unfortunately, due to ongoing gaming projects, 3Defied is currently on the backburner.

 

What about your present company Royce&Bach? Tell us about your areas of expertise, ongoing projects and clients.

Our passion is to create innovative gaming products that add value to players, operators, and casino vendors. Through strategic, industry-informed, and innovation-driven design, Royce&Bach strives to enhance players’ experience and maximize operators’ return on investment. We design all kinds of online and land-based casino-relevant experiences and equipment. Electronic roulettes, slot machine cabinets, player terminals, user interfaces, and casino games are just a few of many products we designed for our clients. Ultimately Royce&Bach uncovers hidden potential and delivers innovative products that exceed our client’s expectations.

We are currently working on several fascinating products. My team is designing a new slot machine and a new automated roulette for a renowned retail casino gaming company. A well-known international brand hired us to design real room interiors for their live virtual games. For them, we are also conceptualizing new games that are either more immersive or integrate the brand on a different level. Demand for digital products is rising, and we are looking forward to developing that side of the business as well.

 

Could you explain the design process and its various stages from concept to manufacturing?

We must maximize the ROI for investors as well as enhance the entertainment experience for our players.

I want to think that I am in the process of developing our “patented” approach to the challenges of designing for the gaming industry. We based our approach around understanding specific players’ psychologies. We want to know what triggers their senses, what gets them into “the zone,” how they associate themselves with the product and, how they perceive a machine design as their winning tool.

First, we dive deep into research to uncover and identify the specific opportunities associated with the client and focus on solving those through product design. Through fieldwork, we talk to all parties involved in the product lifecycle. We also learn from previous research in our industry. Works from Natasha Dow Schüll, Roger Thomas, and Bill Friedman are an essential base for further actions. After we gather all relevant information, we create a design brief which we use throughout the development process.

Next, we move to the “concept design phase,” where we propose a variety of ideas for product design. We review them with our clients and together select the winning horse. Sometimes we choose several concepts and develop them further. I like to say that those are our horses in the race, competing against each other. After the race is over, we end up with a winning horse, which becomes our winning concept.

Now it is time to optimize our design. Together with our clients, we review the ergonomics, add further technical input from the engineering team, and, overall, create a winning proposal. What follows is finalizing colors, materials, and finishes (CMF), preparing renderings, models, and mock-ups for presentations. The result is a product that makes our clients proud and excited about the future.

 

You have worked with a lot of start-ups and helped them get ahead. What are your views about start-ups in the gaming industry in general. Pros, cons and general advice, if any?

In my view, many companies developing gaming solutions, underestimate the financial investment, and the time needed to create a successful product. Due to gaming-related legislation and strict certification processes which differ from country to country, the process is more complicated in comparison to the mainstream entertainment business. Also, the industry is small, everybody knows each other, and the competition is ruthless. That creates a unique set of challenges for any start-up that wants to thrive in our industry.

Collaborate with someone who can think and work outside perceived limitations. It can uncover hidden potential you never knew was there. Do your research, look deep to avoid surprises later. Design to attract, impress, and satisfy. Be different. It will help you stay on track and continuously evolve in the ever-changing gaming environment. Design is the best tool to explore new opportunities, adapt, and plan for the future. Design is also your best bet in the product development journey to success. It’s an investment that pays back double, at least.

 

What are the challenges and opportunities that you find in the gaming industry in terms of design?

Planning design for any gambling solution creates challenges on many levels. First, the product design must be fit for the manufacturer and easy-to-operate for the vendor. The vendor is the actual buyer who has to service and maintain the product. Second, players require much understanding. They expect to receive a completely different user experience than the vendor. Both use the same product but on different levels and have different requirements. Satisfying both is very challenging. That generally makes products complicated to design and produce because they’re often required to do too much at once.

The gambling market is also continually changing. It needs to adapt to new generations of players through technology, better research, and innovation. That presents a multitude of design pathways that can open up opportunities to create innovative designs that amuse existing players or attract new ones.

 

Final question. With a number of gaming product manufacturers employing in-house designers, what value additions can an external designing firm provide?

If you want to stay ahead, you need to collaborate with someone who can work outside perceived limitations. The in-house design team usually has plenty of work supporting ongoing business demands. That is why it’s essential to include outside professionals who are well informed overall and have cross-industry experiences to come up with fresh ideas. Flexibility, free-thinking, insight, and the quality of specialized people enables our clients to offer products that exceed expectations. Most everyday consumer products that we use were conceived and designed by external design studios. Big corporations rely on smaller companies. A lot of talented and skilled people will instead work for a smaller studio than a corporation.

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