Connect with us
SOFTSWISS

Industry News

How Gaming Industry Is Dealing with COVID-19 Pandemic

Published

on

How Gaming Industry Is Dealing with COVID-19 Pandemic
Reading Time: 5 minutes

 

“There is nothing in the world that is not in this.”

Mahabharata, the Indian mythological epic

Well, the Hindu epic was certainly not referring to Corona. (In fact, it was referring to itself.)

If there is anything that merits such a claim at the moment, it has to be the COVID-19 virus. There is nothing indeed in the world right now that is not in the Corona-induced-fear-triggered crisis.

Its human toll is immeasurable and still growing. Businesses have been crippled. The betting and gambling industry is not immune to its effects either.

All the sports leagues in the world have been ground to a halt, suspending the entire spectrum of betting activities. Even the Olympics has been postponed. Many land-based casinos have been closed. Even those functioning are offering only limited access.

Multi-pronged Crisis

The economic impact on the gaming industry is going to be severe. Bill Miller, American Gaming Association President and CEO, has already called for government support. He listed the many sections of the gambling vertical that will be affected by the economic consequences of the COVID-19 outbreak in a statement:

“An estimated 616,000 casino gaming employees are prevented from working because of the important health and safety decisions made by state governments… The impact on our employees, their families, and communities is staggering, and the implications extend far beyond the casino floor. Leading technology companies that supply the industry, and the nearly 350,000 small business employees that rely on gaming for their livelihood, are also feeling the devastating blow of this unprecedented public health crisis.”

He predicted a grim economic situation if the government remains inactive in the near future:

“The federal government must act swiftly and comprehensively to get America’s hospitality employees, and the small businesses that support them, back to work…. In total, these mass closures will rob the U.S. economy of $43.5 billion in economic activity if American casinos remain closed for the next eight weeks.”

While he was talking about the US scenario, the situation is not much different in European and Asian countries. None of the industry experts would disagree with him on his following assessment of the industry:

“Gaming is an economic engine, employing millions of local residents, generating community investment through vital tax revenue, and supporting small businesses in communities…”

Bloom Amidst Gloom

It is not all one-way traffic of bad news either.

The e-sports sector has seemingly received a boost, with locked-down people flocking to e-sports and betting based on these games in the absence of traditional betting avenues.

Some of the gaming companies have found a sudden surge in traffic. Peter Ivanov, the head of trading at Bulgaria-based UltraPlay, says the customer interest towards its e-sports offerings is growing per day.

He says optimistically:

“We experienced a 30% increased turnover only in the first 5 days after the traditional sports shutdown. This is growing on a day-to-day basis as more people get involved. We expect this to get in 100’s% once all eSports leagues restart playing online.”

Ian Hills, general manager of Blexr, a Malta-based digital marketing and media company catering to the gaming sector, also reports similar trends:

“With the cancellation of much of the world’s sporting calendar we’ve naturally felt the effects in our sports revenues but results in our core competency of casino are holding fast, with our flagship brand recording several all-time highs over the last few weeks.”

How Industry People Are Coping

As there is a renewed buzz around e-gaming, online casinos and other internet-based activities, there cannot be a total shut down of the gaming industry.

Almost all companies have migrated to a work-from-home mode. Blexr’s Hills sums up how his company responded to the pandemic:

“We acted quickly and decisively in the face of growing anxiety about COVID-19, which is why we are entering our second week of being an entirely remote organisation. We wanted to adhere to government advice over social distancing and also we felt our collective responsibility to lessen the impact of the disease.”

Diana Rotaru, co-founder of Vegas Slots, says the best approach is to look for alternate products and support everyone around, especially the employees. She suggests:

“Regarding COVID-19, I understand that we are facing new and uncertain times. However I think people need to remain rational and try to think of the next steps and the best solution for their businesses , employees and the ones around us. It is also very important for companies to remain supportive and understanding with their employees and the people around them.”

It helped that online processes and operations can lend themselves to such quick and flexible transformation from office to home. In fact, the work-from-home option has been in vogue in several companies. Hills adds:

“Blexr has offered unlimited remote working as a flexible option for employees for over a year so we’ve got lots of battle-hardened experience at virtual meetings, VPN connections and maintaining the human interaction necessary for teams to work together.”

How Technology Companies Reacted

The technology service providers, though largely invisible to the public eye, are the rock around which the gaming industry is built. How are they doing?

Igor Markovic, a director board member at NSoft, a technology provider to betting industry based in Bosnia and Herzegovina, says his company has announced an unprecedented rescue package to the partners:

“In order to mitigate this demanding period, we have come up with a rescue package that will help our partners at this very moment and consequently, after all this is over, increase their business operation results. NSoft is ready to provide full support to its partners offering its virtual and draw-based games portfolio completely free of charge from 1 April to 1 June. Having no setup fees, no minimum monthly fees and no monthly revenue share invoices for two months will certainly help our partners to overcome these difficult months.”

Rarely do you find such remarkably generous gestures in the betting and gambling industry, where words like cut-throat and competition are more frequently used than the words like chivalry.

Be sure of that: Corona – another C-word – is bringing in some previously unheard-of positive changes too.

What’s in Store in Future?

The situation at present is such that the future can only be bright. There is no other way. But how bright it is going to be? And for whom it will shine the brightest?

There is a widely held view that e-sports and online casinos will thrive. Rotaru clearly subscribes to that view. She says:

“While live betting and live dealers are affected, there are alternative products that are unaffected by the existing situation, mainly e-sports like Call of Duty, DOTA and online Casinos games like table games and slots.”

Tim Grice, the Chief Executive Officer of Connective3, a UK-based digital marketing agency in the gaming sector, acknowledges the increased traffic towards the igaming platforms:

“We have seen an increased amount of traffic and conversions across igaming (casino/poker/bingo) as well as certain financial products and services … but there is no doubt some serious pain across multiple sectors.”

However, he expects the business to bounce back across all sectors and predicts a growth wave once the crisis is over.

“The best piece of advice I can give is to … have enough in the bank to see your business through 6 months of no revenue … and the funds to invest when the world wakes up. We’re anticipating a huge wave of growth when normality returns and as a business, we want to be in position to take full advantage.”

While COVID-19 is still wrecking its havoc, industry leaders are already planning ahead. They are clearly betting on the crisis to end – sooner rather than later.

Perhaps the real battle of epic, Mahabharata proportions will start in the gaming industry when the Corona outbreak is subsumed. Now is the time to prepare for the battle –mostly from home though.

Industry News

Amusnet Ranks Among Italy’s Top Casino Providers

Published

on

Reading Time: < 1 minute

 

Amusnet Italy is the fourth-best casino provider in the country for June 2024, according to iGaming Tracker. The company has made a significant leap in the rankings, advancing three positions to secure the fourth spot. The achievement is underscored by a 1.1% increase in market share, reflecting a substantial gain in visibility and preference among online casino operators and players. This rise reflects Amusnet’s growing influence and effectiveness in the Italian market, demonstrating the company’s leading place among the industry’s top providers.

Several notable accomplishments have bolstered Amusnet Italy’s presence in the country. The company’s commitment to excellence was recognised with the prestigious Gold Award for Casino Content Supplier 2023 from EGR Italy last November. Furthermore, Amusnet has added six new partnerships with operators since January, bringing the total number to over 30, and has maintained a robust portfolio with over 100 certified games. Additionally, Amusnet Italy has released 14 new games since the beginning of the year, with more games planned for release by the end of 2024.

Polina Nedyalkova, Director at Amusnet Italy, said: “We are incredibly proud of our progress and the milestones we have reached. This ranking highlights our leading position in the industry and our dedication to delivering high-quality, engaging gaming experiences to local players. Our advancement to the top position underscores our growing influence and effectiveness in the Italian market, and we look forward to continuing this momentum and bringing even more top-notch games to our audience.”

Continue Reading

Affiliate Industry

Getting Sticky with It: Why Affiliate Traffic Should be About Quality Not Quantity

Published

on

Getting Sticky with It: Why Affiliate Traffic Should be About Quality Not Quantity
Reading Time: 3 minutes

 

In a highly competitive “bonus blitzing” affiliate market, the only real winner is the bonus hunter. These affiliates may be sending traffic through to their partners in volume, but many of their users are just looking to play through a good deal, never to return.

At Slots Temple, we believe the “stack ‘em high, watch ‘em fly” approach to aggressive bonus-driven traffic no longer flies. We wanted to focus on improving the quality of the traffic and that meant doing things differently.

We began life as a site that offered free demo games and slots tournaments, and this helped to build a highly engaged base of players that genuinely loved playing slots. But we wanted to take this to the next level.

When we were awarded a UKGC gambling license in 2022, it meant we could offer cash prizes for our free tournaments. And then the next logical step was real-money tournaments in the UK with juiced-up prize pools, and ultimately real-money slots.

To create better quality traffic, you need to engage with your customers to better understand them and foster loyalty. It helps if you have a unique value proposition to increase the stickiness of your brand and engage audiences more effectively.

Our real money tournaments are a real UVP and are proving wildly popular with our users. The stakes we offer are low. You can play a slots tournament for as little as 1p, and the free-play model remains a large part of what we do – exclusively so outside the UK.

Ultimately, we want to be a safe place for players, which is why offering low stakes games is important. It’s about fostering a player base that trusts us and feels comfortable playing with us.

Yes, we’re blurring the lines between affiliate and operator, but our players know we’re not just chasing profits at the expense of everything else. Ultimately, our players see us primarily as a destination for fun play and prizes, and it’s important that we maintain that balance. If they thought we were simply out to rinse them, we’d lose their trust, and they wouldn’t come back.

Instead, it’s about offering more choice and increasing that stickiness. It also helps us better understand what games our players like to play so that we can offer more personalized recommendations.

And this is how real-money slots tournaments can really increase the quality of traffic. If a player has been playing a certain slot in a real-money tournament, for example, and wants to play at a partner site, we can guarantee that we are referring a player who is already highly engaged with the game and is ready to transition to higher stakes.

Of course, within the framework of real-money tournaments, it’s important to continue diversifying offerings by devising new formats. We have turbo tournaments, risk tournaments — a multitude of formats and price points so everyone can play the way they want to.

Our real-money tournaments are further enhanced by what was always a highly gamified platform. So, we have leaderboards, Xpoints, rewards chests, and challenges.

Continuous challenges, incentives and rewards keep users engaged over the long term. These elements can appeal to users’ competitive nature and desire for achievement, as they play for bragging rights. This enhances social elements and encourages them to engage frequently with the product

Adding fun and playful elements enhances the user experience beyond the tournaments themselves. Regular rewards and recognition prevent burnout and keep users motivated. And engaged and motivated players are more likely to become passionate about the brand.

Creating a player base that produces true value to your affiliate partners requires a number of the right ingredients, plus a lot of care and attention. But the affiliate landscape is changing, and affiliates need to get creative to get sticky.

 

Author: Fraser Linkleter, CEO at Slots Temple

Continue Reading

Industry News

iDenfy Launches New AI-powered Utility Bill Verification Tool

Published

on

Reading Time: < 1 minute

 

iDenfy, a Lithuania-based identity verification and fraud prevention software provider, has launched its new automated utility bill verification solution. This innovative tool is designed to enhance the efficiency and accuracy of the proof of address (PoA) process, as well as provide businesses with a powerful tool to ensure anti-money laundering (AML) and Know Your Customer (KYC) compliance.

iDenfy’s automated utility bill verification service uses advanced AI to extract and compare utility bill information with customer details in multiple non-Latin languages within approximately 20 seconds. This new addition to iDenfy’s RegTech service package includes key features such as full name verification, as the system extracts and compares the full name on the utility bill with the customer’s provided details, as well as address validation, which verifies the user’s full address in any language or format. This helps companies scale, especially those that operate in global markets or have various partners from different jurisdictions.

According to Domantas Ciulde, CEO of iDenfy, this is a must in today’s landscape as regulations evolve and companies like crypto platforms or fintechs are required to conduct address checks. However, according to Ciulde, there’s a challenge when it comes to user experience, as additional checks like PoA verification add friction for the end user. For this reason, iDenfy’s team wanted to balance out the time that it takes for the customer to complete the address verification by tailoring a balanced solution, utility bill verification.

“With the utility bill verification solution, our goal was to streamline the process and use AI to widen our capabilities, in this case, accept new formats in more different languages for companies that want to scale faster and offer their customers a seamless address verification check,” Domantas Ciulde, CEO of iDenfy, said.

Continue Reading
Advertisement
Alpha Affiliates
Advertisement

EveryMatrix

Advertisement

Launch your iGaming business swiftly and effortlessly with our comprehensive turnkey solutions

Advertisement
Stake.com
Advertisement
xbit4.com

Trending (Top 7)

Get it on Google Play

EuropeanGaming.eu is a premier online platform that serves as a leading information hub for the gaming and gambling industry. This industry-centric media outlet reaches over 200,000 readers monthly, providing them with compelling content, the latest news, and deep-dive insights.

Offering comprehensive coverage on all aspects of the gaming sector, EuropeanGaming.eu includes online and land-based gaming, betting, esports, regulatory and compliance updates, and technological advancements. Regular features encompass daily news articles, press releases, exclusive interviews, and insightful event reports.

The platform also hosts industry-relevant virtual meetups and conferences, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - European Gaming is part of HIPTHER. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.