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Gambling in the USA

BMM Testlabs may yet find out whether it will crack tough Illinois market

George Miller

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BMM Being Truly Responsible
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These should be the best of times for BMM Testlabs.

By its own count, the independent gaming device testing laboratory is licensed in more than 420 jurisdictions. It is relied on to provide accurate examination of programs and gaming and lottery devices for a wide variety of markets.

But for some intriguing reason, it hasn’t been able to crack the Illinois casino market. On Friday in a hearing before the Illinois Gaming Board (IGB), the company hopes to change that after what figures to be a fascinating exchange of testimony. The licensing matter is officially called BMM Testlabs vs. Illinois Gaming Board.

If that sounds contentious, there’s be a good reason: BMM alleges it has been treated unfairly in its attempt to crack the lucrative Illinois market after losing out to rival Gaming Laboratories International (GLI), a behemoth in that end of the business. Following a 2016 bid for services, BMM found itself shut out of Illinois after the IGB issued an exclusive, three-year contract to GLI.

In a growing market at a time in history the gaming industry is exploding with technological advancement, it was a substantial knockdown. BMM is now attempting to rise from the canvas.

To say the least it’s coming back swinging. In raising the issue of potential favoritism by IGB staff members that have since resigned from the regulatory agency, BMM’s shots promise to sting.

Then there’s the exclusive agreement itself. BMM argues that Illinois is the only substantial jurisdiction in which it has been shut out. Of course, you might counter that GLI isn’t a heavyweight in the test lab business for nothing. It has generated a lot of satisfied customers across the country and beyond.

Of course, it’s also possible that two warring corporate entities aren’t above hitting below the belt to secure contracts. It’s clear BMM contends this is the case at GLI – an accusation denied by the lab giant.

But let’s just say BMM has been in this position before, several times, in fact. By its count, it came up against substantial opposition in Indiana, Arkansas, South Dakota, and Missouri before prevailing with regulators. In each of those states, it contends, its strongest opposition didn’t come from the governing bodies, but from representatives of GLI lobbying for exclusivity.

But did I say these should be good days for BMM?

CDC Gaming Reports reported that GLI had agreed to pay $125,000 in July to Nevada authorities to settle a three-count complaint it faced alleging a failure in testing and certification it performed on a product for Interblock. GLI’s attorney responded that the company was extremely efficient over the last six years and had a minuscule error rate.

Which is great news, overall, but lacks much meaning to real regulators. It’s like saying Mrs. O’Leary’s cow gave great milk until it kicked over a lantern and started the Great Chicago Fire.

It was the first time in Nevada history that an independent testing lab had been fined by the Gaming Control Board and Gaming Commission.

It’s not, however, the first time GLI has been fined.

Back in 2011, Tennessee lottery regulators entered into a substantial monetary settlement with the company after a civil dispute over quality control issues. In another settlement the following year in Missouri, gaming regulators in that state fined it $25,000 for testing errors.

In fairness, that’s still not much bad news for a company that tests thousands of devices and systems each year and controls nearly three-quarters of the industry’s independent testing lab market.

So, the idea that GLI is on the ropes is simply not true. In fact, the issue really isn’t about GLI at all. It’s about whether Illinois gaming authorities did credible due diligence and didn’t play politics before awarding an exclusive deal to a test lab giant.

Win or lose, if the BMM-IGB hearing establishes that much, it will have done a service not only to itself, but to the industry as a whole.

About BMM:
BMM is the longest established and most experienced private independent gaming certification lab in the world, providing professional technical and regulatory compliance services to the gaming industry since 1981.

At its core, BMM is a systems-expert company that has provided consulting for and tested many of the largest gaming networks and systems over the last 36 years. In addition, BMM has been successfully testing and certifying the full scope of Class III casino products for over two decades.

BMM authored the first set of independent gaming standards in 1992 and the first set of online gaming standards in 2001.

BMM employs some 325 people in 14 global locations and serves over 440 jurisdictions.

BMM’s world headquarters are in Las Vegas (USA), with offices in Mexico City (Mexico), Lima (Peru), Melbourne and Sydney (Australia), Singapore, Macau (SAR, China), Moncton (Canada), Buenos Aires (Argentina), Barcelona (Spain), Vienna (Austria), Bologna (Italy), Midrand (South Africa) and Bucharest (Romania).

For more information on BMM Testlabs, please visit bmm.com

Gambling in the USA

Royal River Casino selects Table Trac’s Table Games Management System

George Miller

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Royal River Casino selects Table Trac's Table Games Management System
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Table Trac, Inc., a developer and provider of casino information and management systems that automate and monitor the operations of casinos, announced it will provide its Table Games Management System for the Royal River Casino located in Flandreau South Dakota.

“Our property is excited to partner with Table Trac to continue to improve our operations. We identified a clear need to upgrade our player tracking and accounting capabilities in our table games department.  Accordingly, after reviewing the majority of the systems available, CasinoTrac was a clear winner for our property,” said Tim Morrissey, Senior Director or Operations at Royal River Casino & Hotel. “Our Executive Team was extremely impressed with the ease of operation for the front-end user of the system. We also see future value in the dynamic nature of the CasinoTrac System to integrate with our current systems while leaving the door open to add additional module in the future.” Morrissey added that “In addition to the CasinoTrac system providing the functionality the property was looking for, the CasinoTrac Team approached the property as a partner, looking to solve our problem and be part of the long-term success of the property, something we are always looking for in our vendors.”

“Royal River Casino had a unique set of requirements.  They communicated exactly how they wanted to approach the solution, we listened and were able to demonstrate how they could utilize features in the CasinoTrac system to accomplish those objectives,” said Table Trac’s Chief Executive Officer, Chad Hoehne who added, “Table Trac, Inc. is happy to be partnering with Royal River for these system solutions.”

Table Trac will provide the Royal River Casino with a complete suite of table games management products that assists casinos in driving player revenues and creating player loyalty, which are included standard with every Table Trac Table Games Management System.

 

SOURCE Table Trac, Inc.

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Gambling in the USA

IGT Launches PeakBarTop Cabinet

Niji Narayan

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IGT Launches PeakBarTop Cabinet
Reading Time: < 1 minute

 

International Game Technology PLC (IGT) has launched its next-generation bartop hardware, the PeakBarTop cabinet.

Guests of Cache Creek Casino Resort in Brooks, Calif., Morongo Casino Resort & Spa in Cabazon, Calif., San Manuel Casino in Highland, Calif. and Golden Nugget Hotel & Casino in Las Vegas, Nev. can be among the first players in the world to experience IGT’s much-anticipated PeakBarTop cabinet.

“Launching the PeakBarTop builds on IGT’s decades of commanding leadership in video poker and positions us to transform the entire bartop market segment. It provides our customers with a compelling, technologically advanced cabinet for market-dominating IGT video poker games such as Game King, Super Star Poker and Ultimate X Poker, in addition to Proven Performer IGT slot games such as Scarab and Solar Disc,” Nick Khin, IGT’s Chief Operating Officer for Gaming, said.

“IGT customers can launch the PeakBarTop with confidence, knowing that it’s backed by the gaming industry’s most talented and experienced video poker product team and extensive focus group testing with players, operators and bar staff,” Nick Khin added.

The PeakBarTop cabinet includes a 23-inch curved, full-HD display, a front-mounted ticket printer and an embedded card reader. The PeakBarTop cabinet also includes features such as enhanced lighting and sound, a USB mobile device charging port, a play-level indicator for service staff, and embedded Bluetooth technology that enables operators to seamlessly integrate with IGT’s cashless gaming systems technology.

The PeakBarTop cabinet supports an expansive library of IGT game content. In addition to housing the most popular video poker titles of all time, the PeakBarTop portfolio offers new IGT video poker games such as Ultimate X Bonus Streak Poker, exciting Keno games such as Da Vinci Diamonds Keno, Proven Performer slot games such as Mistress of Egypt and a variety of roulette games.

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Gambling in the USA

Gaming Americas Weekly Roundup – June 29-July 5

Niji Narayan

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Reading Time: 2 minutes

Welcome to our weekly roundup of American gambling news again! It was again an eventful week at the USA, despite the still-active virus attack.

Here, we are going through the weekly highlights of the American gambling industry which includes casino reopening, financial Reports, recruitments, partnerships and latest approvals. Read on and get updated.

Casino Reopening

MGM National Harbor Resort and Casino has resumed its operations on June 29. The casino has implemented many safety measures such as “contactless” check-ins, single-use baccarat cards and Plexiglass at the casino.

Recruitments

Scientific Games Corporation has appointed Eileen Moore Johnson as its Executive Vice President and Chief Human Resources Officer. Eileen joins Scientific Games from Caesars Entertainment.

Sportech PLC has announced key changes to its Bump 50:50 team. The changes include the promotion of Dave Kurland to the position of President.

Jamul Casino has promoted Benjamin Petell to Vice President of Non-Gaming Operations. In his new role at Jamul Casino, Petell will oversee retail, food & beverage, facilities, security, and environmental services.

Financial Reports

Bragg Gaming Group has released its financial results for Q1 2020. Bragg reported revenue growth and Adjusted EBITDA growth for the period. The Group achieved revenue of €8.8m during Q1 2020. The Group’s AEBITDA was €0.8m, representing 100% growth over Q1 of 2019.

Casino table games developer and distributor Galaxy Gaming has published its financial results for the fiscal quarter ended 31 March 2020. The report shows that revenue decreased 15.9% to $4494K, AEBITDA decreased 25.7% to $1501K1 and net income decreased 74.7% to $117K.

Partnership

BenQ America’s esports division ZOWIE has partnered with Helix eSports. As per the deal, ZOWIE will outfit Helix eSports’ gaming and virtual reality centres with top-performing esports monitors and provide prizes for upcoming competitions.

Penn National Gaming has entered into a deal with sports data and content provider Sportradar to use official National Football League data on its sports betting platforms.

DraftKings Inc. has extended its deal with the US-based sports data firm Stats Perform. The deal provides DraftKings access to Stats Perform’s unparalleled sports data feeds for use in its daily fantasy sports contests and DK Live, the company’s play-by-play fantasy app.

The Arkansas Scholarship Lottery has extended its strategic partnership with Camelot Lottery Solutions for a further two years. The agreement will see Camelot Lottery Solutions continue to work with the ASL to help implement its commercial plans, with a greater focus on data-driven insights and business intelligence.

Innovative boutique studio Espresso Games has integrated its gaming content into Rivalo’s network and its games are now available for the Colombian market.

New Approvals

The Nevada Gaming Control Board has approved the amendments that will allow cashless gaming in all casinos. The proposal had been discussed and postponed for a long time, but hygiene concerns due to the Covid-19 pandemic have increased the urgency for the regulation to finally be adopted.

New Study

The UNLV International Gaming Institute (IGI) has announced a new study to assess the sports betting and internet gaming markets in the US. The study will address many unanswered questions on the potential impacts of legalising sports betting and internet gaming across the US.

Lawsuit

The Culinary Union has filed a lawsuit on behalf of Culinary Union members who work in casinos on the Las Vegas Strip in order to protect workers and their families from the spread of COVID-19 in the workplace.

Compliance

Caesars Entertainment Corporation has announced that the Federal Trade Commission (FTC) has accepted a proposed consent order which concludes the FTC’s review of Caesars’ pending merger with Eldorado Resorts.

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