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Innovative Technology grows Italian operations

George Miller

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Innovative Technology grows Italian operations
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Innovative Technology, leading provider of banknote validation and recycling technology, have recently welcomed Paolo Mattavelli to their Italian Operations as Customer Support Engineer. Paolo is based at Innovative’s Milan office delivering both remote and field-based technical support across ITL’s network of gaming, amusement, retail and vending customers.

Stefano Mandelli, Business Development Manager for Innovative Technology S.r.l, said, “We are delighted to welcome Paolo to the ITL team. He has over 15 years’ experience in the industry having previously worked for some of our major customers he already has an in-depth knowledge of ITL products. Paolo is well-known in the industry and has a wealth of both technical and commercial experience of payment systems, making him ideal for the position.  Having already met many of our customers he is providing excellent sales support, product integration assistance and customer management.”

Commenting on his new position, Paolo said, “My role is to offer technical support for ITL’s Italian customer base andresponsibilities include providing hands-on experience of software integration, installations, testing, troubleshooting, maintenance and product training. My role includes travel across Italy and Southern Europe meeting ITL customers across the region. Having previously worked in a similar role, I am really enjoying using my experience to assist our customers and feel lucky to be working for such a successful market leader in the field. I am impressed with ITL’s product range and how this is making a real difference in the industry. I look forward to seeing many more opportunities open up in the future as product development continues.”

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Casino.org Launches “Player Assist” Service

Niji Narayan

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Casino.org Launches “Player Assist” Service
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Casino review site Casino.org has launched its exclusive “Player Assist” service, bringing a new level of support to its players. The casino review site’s new service allows its users to issue complaints about any of its partner sites in just four simple steps.

A site which puts honest, expert advice at the forefront of everything they do, Casino.org wanted to echo this sentiment further than just choosing a casino through their site. The Player Assist service has been launched to aid them in following through with their users if anything should go wrong past the referral stage.

The feature will run completely independent of the partners on the site, so that they can offer their services 100% free of charge.

Casino.org is one of the most popular guides to online casinos and gambling. Its team of experts provides players with a wealth of information to help them guarantee safe play online and win more.

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Spain’s CONFAD Publishes Action Plan for 2020/2021

Niji Narayan

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Spain’s CONFAD Publishes Action Plan for 2020/2021
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Spain’s National Commission to Combat the Manipulation of Sports Competitions and Betting Fraud (CONFAD) has published its action plan for 2020/2021, outlining 21 directives to safeguard the integrity of Spanish sports.

Supporting CONFAD directives, Spain’s Consumer Affairs Ministry states that the action plan will be implemented by the DGOJ and further coordinated with Spain’s National Sports Council, federal police force and Guardia Civil.

CONFAD and government counterparts will work together to improve all Spanish professional sports understanding of integrity threats and competition fraud related to betting. Initiatives include developing a training programme for athletes, coaches and further stakeholders on identifying integrity risks and criminal activities.

The action plan further aims to improve all core disciplines related to integrity monitoring and reporting of suspicious events, improving data transfer and cooperation frameworks between sports clubs, betting operators, government departments and police agencies.

As a final objective, CONFAD and its government counterparts will work to ensure that Spain’s legal framework is “accurately adjusted” to help prosecute sports integrity criminal cases.

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BetConstruct Adds Hi-Lo to its Live Casino Portfolio

Niji Narayan

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BetConstruct Adds Hi-Lo to its Live Casino Portfolio
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BetConstruct has enhanced its live casino offering by launching Hi-Lo game. Hi-Lo is an adaptation of The Higher Lower, which was once a viral web game.

 Hi-Lo is a live game which suggests players predict whether the next card dealt by a dealer is of a higher, lower or equal value to the one lying face-up on the table. Apart from a single prediction, Hi-Lo allows for a number of side bets which liven up the game and add up revenue figures.

Hi-Lo is perhaps the most straightforward game within BetConstruct’s portfolio. However, the simplicity of the rules in no way diminishes the game’s appeal to players or decreases the profitability for operators.

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