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GVC Sets out plan to safely welcome customers back to betting shops

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German sports-betting licences for GVC Holdings
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GVC Holdings PLC, the global sports-betting and gaming group, has today set out the comprehensive plan it is implementing to safely re-open its Ladbrokes and Coral betting shops. From 15 June, all 2,445 shops in England will open their doors, followed by the remainder of the Group’s c.3,000 shop estate, as the devolved administrations in the UK ease their own lockdowns.

The guiding principle behind the plan is to ensure the health and wellbeing of all colleagues and customers. The plan details the social distancing and safety procedures put in place alongside the provision of new protective equipment installed in store and provided to the shop personnel.  The new measures have been designed to meet or exceed guidelines laid down by the UK government and World Health Organisation.

The key elements are summarised below, with each element supported by detailed guidance and the provision of additional equipment and training where required:

  1. Pre shop-opening checks
  • Property maintenance checks.
  • Facilities, screens, bet stations, gaming machines and till systems cleaned.
  • Review of security hardware in shops.
  1. Tools to support social distancing
  • Installation of additional equipment including ‘sneeze screens’, protective barriers between gaming machines and bet stations to act as a physical barrier between colleagues and customers to ensure social distancing.
  • Installation of customer signage and floor markings to provide direction on social distancing whilst in shop.
  • Compulsory social distancing training module for all colleagues.
  1. Health and safety provisions
  • Supply of stylus pens for customers using bet stations and gaming machines, to avoid customers physically touching screens.
  • Provision of additional hand sanitiser stations, hand wash and cleaning products to promote and maintain good hygiene standards.
  • Provision of colleague comfort measures such as face masks, protective shields and disposable gloves.
  • Introduction of enhanced colleague cleaning routines in both the customer and colleague areas.
  1. Shop operation guidance
  • Clear guidance on maximum customer occupancy levels, based on size and layout of each shop, to support social distancing.
  • Guidance on customer entry/exit management procedures.
  • Guidance on bet placement and payment processes, with use of contactless payment encouraged.
  1. Colleague wellbeing
  • Installation of dividing partitions between till positions to act as a physical barrier between colleagues and ensure social distancing.
  • Restrictions on transfer of personnel between multiple shops to reduce exposure.
  • Provision of a third-party app “Unmind” to promote mental wellbeing.
  • Supply of video and printed training materials.
  • Employee Assistance Programme made available to all colleagues and their families.
  • Open and honest communication channels with all colleagues.
  1. Safer gambling
  • Increased monitoring of customer behaviour and wellbeing, to identify potentially vulnerable customers and ensure they are playing within their financial means.
  • Guidance on interactions with vulnerable customers whilst social distancing
  • Review of self-exclusion lists.

Commenting on the plan GVC CEO Kenny Alexander said:

“We are very pleased to be re-opening our shops in England as the UK begins the first steps in returning to some form of normality. Ever since the lockdown was introduced, we have been working tirelessly on a plan which will deliver the safest possible environment for both our customers and our people. I am confident we have achieved that and look forward to welcoming our customers back in the near future.”

Michael Dugher, Chief Executive of the Betting and Gaming Council, said:

“I’m delighted that GVC, home of some of the world class brands in betting, will be able to re-open their English betting shops safely from 15 June. GVC make a significant contribution to the economy, supporting good jobs in communities across the country, and it’s great to see at first hand their commitment to ensuring that their reopened shops will provide a safe and enjoyable environment for staff and customers alike”.

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BETER’s Setka Cup opens table tennis arena in Poland

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Setka Cup, the international table tennis platform, has opened its venue in Gdańsk, Poland. This is the 13th sports arena of the Setka Cup, powered by betting and gaming content provider BETER, and the first launched by the platform in Poland. The opening of Gdańsk sports venue is another step in the Setka Cup’s ambitious expansion strategy.

The new table tennis arena will hold one tournament a day. The tournament system consists of round-robin stages in which 6 players compete with each other for prizes. In total, the tournament includes 15 fast matches. Thus, BETER will provide its operator partners with 450+ additional matches every month.

The Setka Cup has already launched sports locations in several European cities, such as Prague and Chisinau, as well as in a range of Ukrainian cities, including Kyiv, Dnipro, Sumy, and Lviv, collaborating with local table tennis federations and associations.

Being powered by BETER, Setka Cup organizes more than 10,000 fast and dynamic table tennis events every month, available via BETER Sports with live streaming, data and odds. Each match lasts around 30 minutes, giving viewers plenty of time to soak up the action and pick the best bets from up to 25 different markets of each event.

Maria Mashchenko, General Manager of BETER Sports, said: “We are thrilled to share news about the Setka Cup’s international development. The launch of the new arena will strengthen and expand our tournaments and sports community, which already consists of 800 athletes.
Setka Cup’s tournaments comply with the principles and rules of fair play, which are part of BETER’s in-house Integrity policy. All events of the Setka Cup maintain a consistently stable margin, fit the high demands of the betting industry, and are designed to meet the needs of next-gen players.”

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The Second Phase of Fasttoken’s Private Sale is Open

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The Second Phase of Fasttoken's Private Sale is Open
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On November 29-30, the Harmony Meetup 3.0 by Fastex hosted around 300 partners from around the world in a fantastic Web3-based gathering for Fastex and Betconstruct partners.

Within two days, the industry’s leading professionals gathered for exciting discussions around Web3 technologies and games, networking and an eventful agenda.

The first stage of this initiative was a huge success, and the second phase of Fastex’s native token’s sale is now open. The public sale of Fasttoken will be unlocked on January 18.

Harmony Meetup 3.0 by Fastex ended with unforgettable memories, new deals, clear business promotion plans, and the confidence to be a guest of SoftConstruct again in Armenia.

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NetEnt’s New Cupcakes Slot Brings a Sweet Experience with Delicious Features

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NetEnt has launched its sweetest video slot this season, where Gumdrops and fluffy Cupcakes come together in a symphony of mouth-watering features boosted by Scatter Pays and signature Avalanche™ mechanics.

When at least eight Gumdrops of the same color pop onto the reels, the Scatter Pays kick in for potentially delightful payouts. As giant Cupcakes fall to the bottom of the reels, they will collect Gumdrops of the same color. When at least ten Gumdrops fill the frosting atop the Cupcakes, they turn into Multipliers to enhance the original wager. Multipliers reset on each spin in the Main Game, as opposed to Free Spins when they only reset at the end of the Bonus Round.

During the spectacular Crush feature, giant Cupcakes may randomly rain down the reels to the bottom, crushing symbols in the way. Coming to rest at the base of the reels after the Crush, Cupcakes will start collecting Gumdrops atop their whipped cream to enhance Multipliers, once again. Free Spins Scatters may also hit the reels during the Bonus Round for retriggers.

Gionata La Torre, Chief Executive Office Europe at Evolution said: “Gumdrop symbols stockpiling on giant Cupcakes for Multipliers is an engaging concept created by the teams to bring additional excitement into this delicious-looking game. This novelty comes in addition to the well-known Avalnche™ mechanic, when the symbols disappear on payout and the empty places are filled with new characters. Cupcakes will surely be a mesmerizing title for all the cake enthusiasts and gum candy aficionados.”

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