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Games Global progressive jackpot Mega Moolah!™ pays out €13.5 million

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Jackpot hits on Book of Mega Moolah with leading operator Betway

Games Global, a leading supplier of online gaming content, has announced that a remarkable €13.5 million was won by a Betway player on Christmas Eve.

This colossal win was landed on Book of Mega Moolah™, one of Games Global’s latest online slot releases that features the iconic Mega Moolah™ progressive jackpot.

The festive surprise, won with a €20 bet, highlights the immense potential for excitement and rewards that the supplier’s jackpot brings to players.

With Book of Mega Moolah™ only being live with operators for three months, it has quickly gained traction as a must-play jackpot slot thanks to its captivating combination of the timeless Mega Moolah™ experience and the classic ‘Book of’ formula.

The game’s popularity is further solidified by this eight-figure win, making it a standout title in Games Global’s diverse jackpot portfolio.

The win marks the eighth-largest online slots prize in history, following a substantial legacy of multimillion-euro wins awarded across Games Global’s wider progressive jackpot offering. This latest Mega Moolah™ win came within just days of a €38.4 million* prize paid out by WowPot!™, another Games Global jackpot, which was the largest ever amount awarded on an online slot.

Mega Moolah™’s success in providing substantial wins and engaging gameplay underscores Betway’s commitment to delivering top-notch entertainment to its players.

This isn’t the first time the prominent operator has seen an eight-figure Mega Moolah™ sum strike on its casino, with one Betway player based in the UK scooping a €17.8 million* prize on the classic Mega Moolah™ slot back in October 2015.

Games Global’s long-established network continues to lead the way in the progressive jackpot space, paying out many of the industry’s largest sums in history and hitting more frequently than any other progressive jackpot offering, with a win struck every 10 seconds on average in 2023.

Andy Booth, Chief Product Officer at Games Global, said: “We are absolutely thrilled to learn of this latest winning experience in conjunction with Betway and on Christmas Eve, no less. We would like to extend our congratulations to the winner and look forward to making more winners throughout 2024 and beyond.”

Anthony Werkman, CEO of Betway Group, said: “Having previously held a Guinness World Record for the ‘Largest payout in an online slot machine game’, we at Betway are thrilled to have seen another customer take home a staggering multimillion-euro jackpot prize, again won on Mega Moolah™, one of our most popular titles.

“As a leading casino operator, we are committed to bringing fresh and exciting titles to our platform in conjunction with Games Global, ensuring our players have a plethora of versatile gaming options and an ever-evolving gaming experience. All of us at Betway wish our warmest congratulations to the lucky customer!”

*EUR currency equivalent.

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New Market Alert! Hacksaw Gaming Touch Down in Portugal with Solverde.pt

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Another incredible new market launch for Hacksaw Gaming, this time we’re taking a trip to Portugal with Solverde.pt. Exclusively showcasing our content until the 30th of April, this new partnership looks to be one with an exciting journey ahead.

Fan favourites Wanted Dead or a Wild, 2 Wild 2 Die, R.I.P City, Le Bandit and many more are now featured on the Hacksaw exclusive section of the Solverde.pt platform. At long last, Portuguese players can now immerse themselves in the Hacksaw experience, exploring a large catalogue of our games that demonstrate our creative mechanics and stunning visuals.

“Hacksaw has been a top request from Portuguese casino players and we always aim to know the market preferences and deliver what the customers want” says Américo Loureiro, Solverde.pt Director “We’re very proud to bring this groundbreaking studio to Portugal for the first time and have no doubt it will be a success”

Part of Solverde Group, which boasts more than 50 years of history, Solverde.pt was launched in 2017.

They strive to offer the widest casino portfolio in Portugal, prioritising all the fun of casino games with the top quality and safety that SolverdePT users have come to know them for.

Marcus Cordes, Hacksaw Gaming CEO is certain that Hacksaw enthusiasts in Portugal will be ecstatic with this new launch – “Being able to bring yet another growing market our games is what drives us forward! Saúde to a promising future partnership and to the teams who made this happen.”

With this latest launch marking our third new market entry in the past month alone, Hacksaw Gaming’s quest to introduce our collection to players worldwide is rapidly becoming reality. Are we setting the tone for even more groundbreaking ventures in the months ahead? Stay tuned, as we’re on a mission to grow our Hacksaw Community far and wide.

 

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Casino Guru’s Complaint Resolution Center Leads Industry in 2023

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Casino Guru’s Complaint Resolution Center leads industry in 2023, saving players over $11 million

Casino Guru’s Complaint Resolution Center continues to set the standard for excellence in the online gambling industry, achieving remarkable milestones in 2023 and reaffirming its commitment to player advocacy and fair gaming practices.

In the past year alone, the Complaint Resolution Center received over 14,000 complaints from players worldwide, a testament to its reputation as a trusted platform for addressing player concerns. Of these, over 12,000 were accepted, underscoring the Complaint Resolution Center’s dedication to providing a voice for players and addressing their grievances. Throughout the year, Casino Guru’s team successfully resolved 3,428 complaints, resulting in an astounding USD$11,279,425 in saved funds for players. This achievement reflects the Complaint Resolution Center’s unwavering commitment to securing favorable outcomes for players and ensuring a fair and transparent gaming environment.

Notably, Casino Guru’s Complaint Resolution Center stands out from its competitors such as AskGamblers by accepting almost all complaints received; a significant difference that underscores Casino Guru’s dedication to prioritizing player concerns and advocating on their behalf. By comparison, AskGamblers reported saving USD$9,031,914 for players with 3,565 accepted complaints while Casino Guru’s comprehensive approach led to saving USD$11,279,425 with 12,161 complaints accepted for resolution.

Aside from monetary savings, the Complaint Resolution Center also boasts other significant achievements. With an average resolution time of 17 days and the fastest resolution completed in just 48 minutes, Casino Guru demonstrates efficiency and responsiveness in addressing player concerns. Additionally, the Complaint Resolution Center resolved the longest open complaint, active for 287 days, showcasing its commitment to seeing cases through to a satisfactory resolution. Moreover, the Complaint Resolution Center successfully resolved the complaint with the highest value, amounting to USD$1.99 million, further highlighting its dedication to addressing all levels of player grievances.

Petronela Kontos, Complaints Team Lead at Casino Guru, commented on the Center’s achievements: “We are proud to lead the industry in providing a platform where players can voice their concerns and seek resolution. Our commitment to fairness and transparency drives us to continually improve and deliver exceptional results for players worldwide.”

In addition to its outstanding performance in 2023, Casino Guru’s Complaint Resolution Center has achieved significant milestones over its lifetime. With over 37,000 complaints received and more than $25 million recovered for players, the Complaint Resolution Center has become a trusted resource for players seeking resolution to their issues.

As the Complaint Resolution Center continues its mission of empowering players and advocating for fairness within the online gambling industry, it remains dedicated to providing exceptional service and ensuring that players’ voices are heard and their concerns addressed with integrity and transparency.

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Evoplay strikes distribution agreement with Light & Wonder

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Evoplay strikes distribution agreement with Light & Wonder
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Evoplay, the award-winning game development studio, has leveraged its position across Europe by taking its portfolio live with Light & Wonder’s leading aggregation platform.

Through this latest launch, over 100 of the provider’s dynamic titles will be made available on Light & Wonder’s global operator network including its Penalty Shoot-out instant game as well as top-performing slots The Greatest Catch Bonus Buy and Hot Triple Sevens.

The integration will see Evoplay boost its presence across a plethora of territories in Europe, including MGA-regulated markets, Italy, Portugal, the Balkans and the Baltics, where Light & Wonder’s platform is a top choice for tier-one operators.

Evoplay’s latest agreement underscores its commitment to becoming a leading supplier across Europe and follows significant commercial expansion in several key markets.

Ihor Zarechnyi, CBDO at Evoplay, said: “Evoplay’s latest landmark deal serves as a testament to the power of our dynamic portfolio. As we continue to excel across markets worldwide, we are delighted that Light & Wonder recognised the quality of our games and took them live on its platform.

“Light & Wonder has a vast market reach, which allows us to greatly expand our footing in Europe. Additionally, once we obtain the Canadian licence, we look forward to introducing our innovative content to an even wider audience of players.”

James Bustin, Commercial Director at Light & Wonder, added: “Thanks to its commitment to differentiation, Evoplay’s offering has proven to captivate players across Europe and we anticipate its games will perform just as well with our operator network.

“Forging new content agreements with suppliers such as Evoplay allows us to continue delivering fresh and exciting experiences to the market whilst elevating studios to an even bigger reach.”

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