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UK’s Starling Bank: 48-hour delay on the merchant block for gambling and betting

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UK's Starling Bank: 48-hour delay on the merchant block for gambling and betting
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Starling  Bank became the first UK bank to introduce a gambling block in 2018. This meant that customers could choose to block all payments made to gambling or betting merchants with one switch, found under the ’Card and Currency Controls’ section of the Starling app. 

How does the 48-hour delay work?
When the gambling block is on, Starling cards and accounts will be locked for all payments made to merchants associated with gambling or betting. Transactions at non-gambling merchants, for example buying a lottery ticket at a newsagent, will still go through. But if you try to bet on a football match on a betting website, this would be blocked. Once you switch it on, the block prevents payments immediately. It works by excluding payments to all merchants with a gambling licence, giving us a unique and reliable way to group these payments together and block them.

The 48-hour delay feature kicks in from the moment you try to switch the block off. It’s what’s known as ’positive friction’, a ’nudge’ or a ’cooling-off period’ for the customer who may change their mind when they’re given more time to think. It makes gambling or betting on impulse more difficult.

Why has Starling added a 48-hour delay for switching off the gambling block?
Starling added this feature following conversations with mental health and gambling charities and feedback from customers. The consensus is that a 48-hour delay makes the block more effective. The delay cannot be overridden by speaking to customer services or redownloading the Starling app. Customers will be told about the 48-hour delay when they first deactivate gambling and betting payments.

When customers try to switch off the block, they will be provided with details of the National Gambling Helpline in case they need free advice or support on gambling. The number to call is 0808 8030 133.

Source: starlingbank.com

Balkans

Wazdan reinforces presence in Bulgaria with Sesame partnership

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Wazdan reinforces presence in Bulgaria with Sesame partnership
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Wazdan, the innovative games provider, has established a partnership with one of Bulgaria’s leading casino operators, Sesame.

The agreement sees an assortment of 14 popular Wazdan titles launch exclusively with Sesame’s online casino, including all-time player favourites like 9 Lions, Sizzling 777 Deluxe, and Magic Fruits Deluxe.

The operator’s portfolio will also be boosted by top-performing Hold the Jackpot titles, including Power of Gods™: Hades and Sizzling Moon™, as well as the Wazdan’s renowned Freedom of Choice™ suite, which features customisable tools like Volatility Levels.

The monumental deal serves as further evidence of Wazdan’s commitment to Bulgaria’s iGaming market as the supplier continues to reinforce its presence across Europe, following recent deals with StarCasino, Casino777.nl, and Casino Lugano, as well as shortlisting for the SiGMA CIS & Balkans Awards in the Best Slots Provider category.

Radka Bacheva, Head of Sales and Business Development Balkans & CIS at Wazdan, said: “We’re delighted to go live with a well-respected operator of Sesame’s stature, providing an exclusive selection of our games to its Bulgarian customer base.

“Our products are stacked with tools that boost engagement and cater to the requirements of modern players, and we expect the partnership to effectively nurture our presence in the Bulgarian market.”

Chris Kambourov, Casino Manager at Sesame, said: “By taking Wazdan on as our latest partner, we are able to serve some of the greatest games on the market to our players.

“As a brand, we are committed to delivering excellence and discovering new ways to strengthen our reputation in the wider industry, and Wazdan’s engagement-boosting products are guaranteed to facilitate this.”

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New partnership alert: Gamzix & Alea

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Gamzix, igaming development studio, has announced a partnership with Casino Game Aggregator “Alea”. The provider is getting wider by adding to its partners дшone more new platform.

Alea is New Generation Casino Game Aggregator with a massive (+10.000)  library of classic casino games, slots, live games and exclusive content with special features. It is giving access to every kind of entertainment and fun just in a few clicks.

 

For 2,5 years the existing Gamzix developed 29 themed, classic, unique slots. All of them you can find on alea.com including the most popular, like Sunny Coin: Hold the Spin, Rich Granny and Gold Mania. And new ones, which have just been released: Buffalo Coin: Hold the spin and 3х3: Hold the spin.

 

“Realizing the growth of the company is the biggest pleasure for me. And being surrounded by people who support your business and ideas shows that we are on the right path. We are excited about the partnership with Alea and absolutely sure it brings to both sides the best experience”, – added Lida Kosogova, CCO at Gamzix.

 

“It is a pleasure for Alea to add Gamzix in our portfolio. We are convinced that thanks to the innovation and wonderful job Gamzix is doing, we will soon see them at the top. We are super happy about this new partnership”, – added Eduard Verdaguer, Games Manager at Alea.

 

Gamzix thanks Alea Team for the trust and looking forward to fruitful cooperation!

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SOFTSWISS Jackpot Aggregator Partners with Oshi Casino

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SOFTSWISS Jackpot Aggregator Partners with Oshi Casino
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The SOFTSWISS Jackpot Aggregator strengthens its client portfolio and announces the launch of the first jackpot campaign for the online casino Oshi. This partnership has enabled Oshi Casino to run the Progressive Mystery Jackpot with 3 different levels.

Oshi is an online casino which provides players with slots, live casino games, table games, jackpots and a variety of bonuses. The casino is licensed and regulated by Curacao and supports using crypto and fiat money in their work.

The Oshi Casino jackpot campaign by the Jackpot Aggregator comprises 3 progressive levels: Standard, Mega, and Giga to attract new players, increase retention and player activity. 

The close interaction, well-coordinated work and partners’ expertise had a favourable impact and contributed to the launch of the first jackpot campaign for Oshi Casino.

Aliaksei Douhin, Head of SOFTSWISS Jackpot Aggregator, noted: “We congratulate the Oshi team on the launch of their first jackpot. It has been a pleasant and smooth collaboration and we have already received excellent feedback from the new partner. We always strive to exchange experiences to gain the best results and the Oshi team proposed many interesting ideas that we will realise together in the future. Such efficient work always inspires to improve the Jackpot Aggregator further to provide more innovative tools for online casinos.”

The Oshi Casino team continued: “We want to express our sincere gratitude to the Jackpot Aggregator team, who led the integration of the new jackpots from the beginning till the end. Due to the product representatives’ vast know-how, we have effectively defined settings that will power our jackpot campaigns and have received important answers to our questions. We do enjoy working with the SOFTSWISS team and look forward to running more projects together.”

The SOFTSWISS Jackpot Aggregator is a multipurpose gamification and marketing tool that helps iGaming businesses add value to their offering and manage promotional jackpot campaigns. It is a jackpot management system that is offered as Jackpot as a Service and can be integrated into any iGaming project, such as an online casino, game provider, or game aggregation platform.

 

About SOFTSWISS 

SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The expert team, which counts 1,400+ employees, is based in Malta, Poland, Georgia, and Belarus.  SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.

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