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Compliance Updates

Melco Cyprus becomes first European operator to receive RG Check accreditation

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Melco Cyprus becomes first European operator to receive RG Check accreditation
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Melco Cyprus, operator of Cyprus Casinos (C2) and the upcoming integrated resort, City of Dreams Mediterranean, announces C2 has been accredited with the esteemed third-party accreditation for Responsible Gaming — RG Check, establishing C2 as the first in Europe to receive the endorsement. The achievement further establishes Melco as the first and only integrated resort operator in the world to be recognized by RG Check in all its jurisdictions of operations. The accreditation has been awarded to all four C2 venues, namely Limassol, Nicosia, Ayia Napa and Paphos. Tied to Melco’s commitment to safeguarding the community’s wellbeing is its effort to promote Responsible Gaming. Melco surpasses mandated regulatory requirements in all its jurisdictions of operation, and seeks continuous improvement to ensure a fair and safe experience for all guests.

C2’s RG Check accreditation is a demonstration of Melco’s commitment to Responsible Gaming across its global operations. As announced earlier, the Company was the first in Macau and the Philippines to attain RG Check certifications. Melco’s entire global portfolio, including Altira Macau, City of Dreams Macau, Studio City, City of Dreams Manila, and now Cyprus’ C2, are accredited by RG Check, making Melco the only operator to receive RG Check certifications for its entire portfolio in Macau, the Philippines and Cyprus.

Mr. Lawrence Ho, Chairman & CEO of Melco, said, “Melco is dedicated to being the industry’s leader in the promotion of Responsible Gaming. Providing a safe and fair gaming experience for guests continues to be at the core of the Company’s commitment to society. The sustainable development and continued implementation of a Responsible Gaming culture is prioritized within every jurisdiction that we operate. We wish to thank the RG Check organizers for the honor, and our colleagues in Cyprus for making this achievement possible.”

Ms. Shelley White, CEO of Responsible Gambling Council (RGC), said, “RGC is thrilled that Melco has once again demonstrated its commitment to responsible gaming by achieving the RG Check accreditation in Cyprus for each of its four operating Cyprus Casinos properties. This is the third jurisdiction in which Melco has successfully completed the RG Check Accreditation. Throughout this process, Melco has demonstrated its transparency as an operator and has made duty of care a priority in its operations. In particular, we commend Melco on a best in class score in the Standard Areas of RG Policy, Strategy and Culture which recognizes Melco’s strong responsible gaming leadership and its comprehensive and integrated approach to building a responsible gaming culture that demonstrates awareness of the potential harms caused by gambling, as well as prevention and mitigation measures. RG Check is an invaluable tool for managing risk and increasing the effectiveness of RG programming. RGC is proud to provide continuous support to Melco’s harm minimization efforts throughout their properties around the world.”

RG Check is the world’s most comprehensive and rigorous responsible gaming accreditation program. It is designed to meet or exceed all existing responsible gaming regulatory requirements and is valid for three years. Accreditation is reviewed by a prestigious and independent panel of responsible gaming specialists.

Compliance Updates

Compliable Expands Licensing Offering to Europe and Latin America

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Leading licensing management solution now supports new global markets

Leading compliance software provider Compliable is now supporting licensing in European and Latin American markets, further strengthening its proposition following a successful period of growth in the United States.

With experience of working with prominent industry brands including FanDuel, Bet365 and BetFanatics in North America, Compliable’s platform can now help companies complete, manage and maintain gaming licenses across multiple global jurisdictions.

Compliable is expanding into new markets at a time of increased regulatory obligations in numerous regions as well as a heightened demand from suppliers and vendors to get licensed from a reputational point of view.

Markets in Europe as well as emerging regions in Latin America are now supported by Compliable’s software solution, which enables operators and suppliers to enter new countries more quickly and reduces the ongoing burden of regulatory requirements.

Compliable’s software platform and tools provide customers both significant time and cost savings, as employees enter key information just once in the licensing process with the information then auto-populated across multiple forms, generating error-free applications every time.

The solution cuts the time it takes to get employees licensed by 90% to less than an hour, which has led to an increase of up to 700% in the number of employees that can be onboarded.

“Following discussions with our customers and prospects, it became clear that there is a demand for our market-leading licensing management solution outside of the United States and we are pleased to now be able to streamline the licensing process for even more companies in additional jurisdictions,” the Chief Executive Officer for Compliable, Chris Oltyan, said. “Licensing compliance can slow down your ability to expand into new markets but it doesn’t have to. Using our platform to remove bottlenecks in the acquisition and management of licenses frees up time and attention so our customers can focus on their go to market plans.”

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Compliance Updates

ITIA: Croatian Official Suspended from Tennis

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The International Tennis Integrity Agency (ITIA) confirmed that Croatian tennis official Marko Stojanovic has been suspended from the sport for five years and six months after admitting to breaches of the Tennis Anti-Corruption Programme (TACP).

Stojanovic, a national-level official, admitted to 15 breaches of the TACP, including manipulating data from matches in which they were an official to facilitate betting.

Stojanovic, who is accredited at national level and has officiated at ITF tournaments, co-operated fully with the ITIA investigation and accepted an agreed sanction, waiving their right to a hearing before an independent Anti-Corruption Hearing Officer. Stojanovic has also been fined $25,000, of which $18,750 is suspended.

The official’s agreed sanction began on 19 February 2024 and will end at midnight on 18 August 2029.

During the suspension, Stojanovic is prohibited from officiating at, or attending any tennis event authorised or sanctioned by the members of the ITIA (ATP, ITF, WTA, Tennis Australia, Fédération Française de Tennis, Wimbledon and USTA).

The ITIA is an independent body established by its tennis members to promote, encourage, enhance and safeguard the integrity of professional tennis worldwide.

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Compliance Updates

MGA Successfully Hosts its First Sports Betting Integrity Conference

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The Malta Gaming Authority (MGA) has hosted its first Sports Betting Integrity Conference, further cementing the Authority’s dedication to fostering open dialogue, knowledge-sharing and maintaining a gaming landscape that is free from corruption and any form of unethical practices.

The event convened high-profile stakeholders integral to the sports betting integrity sector, including the Union of European Football Associations (UEFA), the International Olympic Committee (IOC), the International Betting Integrity Association (IBIA), the United Nations Office on Drugs and Crime (UNODC), the International Tennis Integrity Agency (ITIA), the eSports Integrity Commission (ESIC), Genius Sports and Sportradar.

Local stakeholders included the Malta Police Force, the Malta Football Association (MFA), the Authority for Integrity in Maltese Sports and the Office of the Attorney General.

Opening the conference, MGA CEO Charles Mizzi said: “As the MGA, ensuring the integrity of sports betting is not merely a regulatory obligation; it is a cornerstone of our commitment to fostering a fair and sustainable gaming environment.”

Mr Mizzi emphasised that the conference’s foremost objective was that of leading a united effort in addressing the complex challenges of maintaining integrity within sports and sports betting. As the industry continues to transform – introducing new technologies and increasingly sophisticated methods – success depends on the ability to share knowledge, experiences and best practices. Through this synergy, stakeholders can outpace those intent on corrupting the essence of sports and betting.

Such gatherings, therefore, serve as invaluable opportunities to pool resources and expertise, serving as catalysts for positive change. The Authority extends its gratitude to all attendees for their engagement and participation.

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