Compliance Updates
UKGC Imposes £2.9M Fine on Betfred’s Parent Company
The UK Gambling Commission (UKGC) has imposed a fine of £2.87m on Petfre (Gibraltar) Limited for social responsibility and anti-money laundering failures. The operator has also received an official warning for failures at the business.
Leanne Oxley, Gambling Commission Director of Enforcement and Intelligence, said: “This is a further example of us taking action to investigate and sanction alarming failures.
We expect this gambling business and all other licensees to review this case and look closely to see if they need to make further improvements to demonstrate active compliance.
“Where standards do not improve, tougher enforcement will follow.”
Social responsibility failures included:
- There were no controls in place to prevent large levels of high velocity spend by new customers. One customer was allowed to lose £70,000 over a 10-hour period just a day after opening the account.
- Setting safer gambling interaction triggers too high and when customers’ spend increased considerably, which can be an indicator of harm, no further safer gambling account review was conducted in a timely manner– one customer was first interacted with when they had deposited £20,700 and lost £10,200 but then the next interaction did not occur until four months later when the customer had deposited £323,715 and lost £69,371.
Anti-money laundering failures included:
- Not fully taking into account the money laundering and terrorist financing (MLTF) risks connected to its business, in particular risks connected to country or geographic area, customers, transactions, and product and services.
- Not having appropriate policies, procedures and controls in place to manage and mitigate the MLTF risks, including thresholds that were inadequate, having insufficient information on customers and no evidence of ongoing monitoring prior to initial financial triggers being reached.
- Not ensuring that its policies, procedures and controls were implemented effectively, including not following guidance issued by the Commission and not taking into account any applicable learning or guidelines published by the Commission.
- Failing to thoroughly implement the measures described in the Money Laundering Regulations, including failing to identify the MLTF risks to which the business was subject and failing to establish and maintain policies, procedures and controls to manage and mitigate the risks effectively. The operator also provided inadequate employee training, failed to scrutinise transactions to ensure that they were consistent with their knowledge of the customer and their risk profile, and failed to conduct sufficient anti-money laundering, customer due diligence and source of funds checks.
Compliance Updates
Compliable Expands Licensing Offering to Europe and Latin America
Leading licensing management solution now supports new global markets
Leading compliance software provider Compliable is now supporting licensing in European and Latin American markets, further strengthening its proposition following a successful period of growth in the United States.
With experience of working with prominent industry brands including FanDuel, Bet365 and BetFanatics in North America, Compliable’s platform can now help companies complete, manage and maintain gaming licenses across multiple global jurisdictions.
Compliable is expanding into new markets at a time of increased regulatory obligations in numerous regions as well as a heightened demand from suppliers and vendors to get licensed from a reputational point of view.
Markets in Europe as well as emerging regions in Latin America are now supported by Compliable’s software solution, which enables operators and suppliers to enter new countries more quickly and reduces the ongoing burden of regulatory requirements.
Compliable’s software platform and tools provide customers both significant time and cost savings, as employees enter key information just once in the licensing process with the information then auto-populated across multiple forms, generating error-free applications every time.
The solution cuts the time it takes to get employees licensed by 90% to less than an hour, which has led to an increase of up to 700% in the number of employees that can be onboarded.
“Following discussions with our customers and prospects, it became clear that there is a demand for our market-leading licensing management solution outside of the United States and we are pleased to now be able to streamline the licensing process for even more companies in additional jurisdictions,” the Chief Executive Officer for Compliable, Chris Oltyan, said. “Licensing compliance can slow down your ability to expand into new markets but it doesn’t have to. Using our platform to remove bottlenecks in the acquisition and management of licenses frees up time and attention so our customers can focus on their go to market plans.”
Compliance Updates
ITIA: Croatian Official Suspended from Tennis
The International Tennis Integrity Agency (ITIA) confirmed that Croatian tennis official Marko Stojanovic has been suspended from the sport for five years and six months after admitting to breaches of the Tennis Anti-Corruption Programme (TACP).
Stojanovic, a national-level official, admitted to 15 breaches of the TACP, including manipulating data from matches in which they were an official to facilitate betting.
Stojanovic, who is accredited at national level and has officiated at ITF tournaments, co-operated fully with the ITIA investigation and accepted an agreed sanction, waiving their right to a hearing before an independent Anti-Corruption Hearing Officer. Stojanovic has also been fined $25,000, of which $18,750 is suspended.
The official’s agreed sanction began on 19 February 2024 and will end at midnight on 18 August 2029.
During the suspension, Stojanovic is prohibited from officiating at, or attending any tennis event authorised or sanctioned by the members of the ITIA (ATP, ITF, WTA, Tennis Australia, Fédération Française de Tennis, Wimbledon and USTA).
The ITIA is an independent body established by its tennis members to promote, encourage, enhance and safeguard the integrity of professional tennis worldwide.
Compliance Updates
MGA Successfully Hosts its First Sports Betting Integrity Conference
The Malta Gaming Authority (MGA) has hosted its first Sports Betting Integrity Conference, further cementing the Authority’s dedication to fostering open dialogue, knowledge-sharing and maintaining a gaming landscape that is free from corruption and any form of unethical practices.
The event convened high-profile stakeholders integral to the sports betting integrity sector, including the Union of European Football Associations (UEFA), the International Olympic Committee (IOC), the International Betting Integrity Association (IBIA), the United Nations Office on Drugs and Crime (UNODC), the International Tennis Integrity Agency (ITIA), the eSports Integrity Commission (ESIC), Genius Sports and Sportradar.
Local stakeholders included the Malta Police Force, the Malta Football Association (MFA), the Authority for Integrity in Maltese Sports and the Office of the Attorney General.
Opening the conference, MGA CEO Charles Mizzi said: “As the MGA, ensuring the integrity of sports betting is not merely a regulatory obligation; it is a cornerstone of our commitment to fostering a fair and sustainable gaming environment.”
Mr Mizzi emphasised that the conference’s foremost objective was that of leading a united effort in addressing the complex challenges of maintaining integrity within sports and sports betting. As the industry continues to transform – introducing new technologies and increasingly sophisticated methods – success depends on the ability to share knowledge, experiences and best practices. Through this synergy, stakeholders can outpace those intent on corrupting the essence of sports and betting.
Such gatherings, therefore, serve as invaluable opportunities to pool resources and expertise, serving as catalysts for positive change. The Authority extends its gratitude to all attendees for their engagement and participation.
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