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Compliance Updates

Mindway AI Collaborates With the Hellenic Gaming Commission to Ensure Player Protection

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The aim of the cooperation between Mindway AI and the Hellenic Gaming Commission is to enhance player protection in the Greek gambling industry. The two parties seek to elaborate on the risk assessment methodology applied to assess whether a player is about to develop problem gambling behavior.

Mindway AI has signed a memorandum of cooperation with the Hellenic Gaming Commission on issues related to responsible gambling, the protection of players and gambling addiction prevention.

“We are pleased that the Hellenic Gaming Commission has shown us the trust to collaborate with us utilizing our in-depth scientific expertise and potentially our award-winning player protection software built on a unique combination of neuroscience, AI, and human psychologists’ assessments,” the Chief Executive Officer for Mindway AI, Rasmus Kjaergaard, said.

Originally, Mindway AI’s player protection software was developed to be implemented by operators as an early detector of problematic gambling behavior but we have found that it might be used across an entire market as well.

“The idea of using our expertise and maybe our software across a full market gambling jurisdiction in Greece is exciting and innovative. Together with Hellenic Gambling Commission, we intend to co-create the needed adjustments to adapt to the extra requirements that may occur when this new approach can cover a whole market and not solely individual operators,” Kjaergaard said.

Within the framework of their collaboration, the two parties shall evaluate the use of AI software in combination with neuroscientific insights and expert assessments to identify at-risk gambling behavior. The Hellenic Gaming Commission will then seek to take initiatives and proper measures and proceed with interventions, both at the regulatory and supervisory-audit levels, to handle at-risk gambling behavior and minimize the harm related to gambling addiction.

Compliance Updates

Gaming Corps granted official Sweden licence

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Gaming Corps granted official Sweden licence
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Agreement will run for five years as Gaming Corps adds home country to growing list of licenced territories

Up-and-coming games developer Gaming Corps has received permission from the Swedish Gaming Authority to manage gaming software in its native Sweden.

The licence will be valid for five years, and this development meets the requirement that all gaming software suppliers must hold a licence by 1 July to offer their services in Sweden.

Gaming Corps is a Swedish games developer with a background in video games that is now experiencing growth in the iGaming sector. Its diverse portfolio consists of premium Crash, Mine, Table and Slot games, as well as a certified Plinko. This includes a range of successful titles, such as Coin Miner, Penalty Champion, Jet Lucky 2, Raging Zeus Mines & Aztec Bonus Pot.

Sweden will be added to the growing list of territories where Gaming Corps is approved, after meeting requirements and securing licences in Gibraltar, the Netherlands, Greece, Estonia and Spain.

Juha Kauppinen, Gaming Corps’ CEO, said: “It is gratifying for us that more and more markets are moving towards regulation, and we are pleased to become an official licensee in Sweden as we continue to grow the number of markets where players can enjoy our premium game content.

“The new licence regulations in Sweden are a very positive step to help protect players and promote safer gambling, and we are very happy to offer our games to players in line with these new regulations as a licensed games developer.”

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Compliance Updates

UKGC Imposes ÂŁ490,000 Fine on PPB

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The UK Gambling Commission (UKGC) has imposed a fine of ÂŁ490,000 on PPB Counterparty Services Limited, trading as Paddy Power and Betfair, for sending promotional push notifications to devices linked to customers who had self-excluded.

On 21 November 2021, the operator’s app distributed an offer of enhanced odds for bets on an English Premier League football match to devices either linked to accounts that were GAMSTOP registered or devices linked to accounts that were self-excluded with the Licensee.

This action breached Commission rules requiring gambling businesses to take all reasonable steps to prevent any marketing material being sent to a self-excluded customer, and to take steps to remove the name and details of a self-excluded individual from any marketing databases within two days of receiving the completed self-exclusion notification.

Kay Roberts, Gambling Commission Executive Director of Operations, said: “Although there is no evidence the marketing was intentional, nor that all the people with apps saw the notification or that self-excluded customers were allowed to gamble, we take such breaches seriously.

“We would advise all operators to learn from the operator’s failures and ensure their systems are robust enough to always prevent self-excluded customers from being sent promotional material.”

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Compliance Updates

Entain Partnership with TAB New Zealand Receives Government Approval

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Entain plc announced that its strategic partnership with TAB New Zealand (TAB NZ) has received approval from the New Zealand Minister for Racing.

As announced on 28 March 2023, the 25-year strategic partnership terms include a total consideration payable by Entain and an ongoing gross profit share arrangement.

Subject to conditions of completion, the strategic partnership is expected to commence on 1 June 2023.

Dean Shannon, CEO of Entain Australia, said: “We are delighted and honoured to have received Ministerial approval to finalise the strategic partnering agreement between TAB NZ and Entain Australia.

“We believe this 25-year strategic partnering arrangement will be a game-changer for sports betting in New Zealand and we are pleased that it will help provide significant financial benefits to the three New Zealand racing codes and the vast array of national sporting organisations.

“Entain is a business built on innovation and being customer focused and we look forward to connecting further with the great team at TAB NZ to introduce a range of new world class products, services and player safety tools to the loyal TAB NZ customer base.”

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