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How casino offers evolved throughout the years

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How casino offers evolved throughout the years
Reading Time: 4 minutes

 

Gambling has always been an innate behaviour in humans. It can be traced as far back as in Egyptian civilization where the first dice was discovered, in Chinese gambling houses, or in the life and death amphitheatres of Rome among others. Gambling provides a lot of incentives for companies to make money, as well as providing entertainment and a chance to win big for gamblers. Most governments understand the benefits that it can bring, and this is why they license and regulate casinos. On the other hand, the gambling market is very competitive, which is why casinos have to come up with offers to attract new customers, as well as retain their existing ones. With technological advances continuing to shape the gambling market, casinos now realize the need to employ effective marketing strategies to tap into this multi-billion market. Here are the types of casino offerings and how they continue to evolve.

Prize giveaways

Gambling is in itself is a risky affair. It is not uncommon to hear stories of how some gamblers have lost huge amounts of fortune through gambling. On the other hand, we will often see stories of people who have made a fortune out of gambling. While a player will be enticed by the idea of having fun and a chance to win, the casino needs to attract new customers if they are to exist in this market characterized by cutthroat competition. One such marketing strategy that has continued to work for casinos is through prize giveaways. Some casinos may offer incentives such as a chance to win cars, go on destinations, or win cash prizes among others. These giveaways may be earned by playing particular types of games.

Welcome bonuses

Welcome bonuses have been in place for a long time in brick and mortar casinos, with this trend continuing to thrive in online casinos. Welcome bonuses are a way for casinos to welcome new customers. Almost all renowned casinos offer this type of incentive to new customers. New customers can use this offer to get to know the casino and even stand a chance of winning. It is thus no surprise to see casinos competing with each to offer the most lucrative package to its customers. While casinos will offer different types of welcome packages, the most common offer is to match your deposit amount up to a certain percentage. When looking for the best welcome bonus, it is important to go through the terms and conditions so you can know what to expect.

Jackpots

One of the ways casinos attract customers is giving them the opportunity to make huge winnings through jackpots. The history of jackpot winnings can be traced back to 1870’s when it was used in a poker game known as “Jacks or Better.” If a player in this game did not have cards that could beat a pair of tens, then they were required to pass. If no one had “jacks or better,” the hand was to be re-dealt, resulting in the pot growing. The term “jackpot” was first used as a slang term meaning trouble with the law. However, it started being used more figuratively to mean winning a big prize. Casino jackpots are similar to lotteries, with the allure of walking away with a mammoth payment being a major attraction. Casinos usually offer two types of jackpots; fixed or progressive jackpots. Fixed jackpots usually have a fixed amount that does not change. Progressive jackpots on the other hand continue growing until someone wins it. Most casinos share progressive jackpots, which means that a person playing a particular game in one online casino will have access to the same jackpot as a person playing that particular game in another casino. This means that these types of jackpots can grow very quickly, making them very lucrative.

Drinks and food

While this may not be possible in online casinos, this trend remains popular in brick and mortar casinos. Casinos often offer their customers these types of offers to keep them happy when they are engrossed playing their favourite games. One of the advantages of this offer is that customers will not be distracted looking for something to eat or drink.

Free spins

Free spins have become one of the most commonly used marketing strategies for casinos to attract and retain customers. You can use them to test games, and some instances even stand a chance of making winnings if you fulfil certain terms and conditions. One of the reasons why free spins are attractive to customers is that players can use them without risking their own money. Most casinos usually offer free spins when they introduce new games. This is to allow customers try them out before committing to playing them with their own money. Today you can get free spins with no deposit and win real money.

Cashback bonuses

When playing games at casinos, players aim to make as much money as they can, while also minimizing loses. This is why some casinos offer their customers cashback offers. This is a type of refund where a player gets back some money if they have lost. Cashback offers are usually some type of percentage of cash a player gets back when they lose. Casinos usually run promotions on specific types of games that customers will be eligible to get this bonus. An advantage of this kind of offer is that customers can enjoy their favourite games with reduced risk. Most of the casinos offer a limit to the amount a customer will receive if they qualify for a cashback reward.

Loyalty programs

With the huge number of online gambling options, casinos are always aiming to keep their existing customers happy. This is why most of them have loyalty programs to reward their loyal customers. Most casinos have a system where customers can earn bonuses depending on how much they play and spend on the casino. These points can then be redeemed for a number of rewards such as free spins, cash, or prizes among others.

Industry News

888 Announces Q3 2021 Trading Update

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888, one of the world’s leading online betting and gaming companies, has announced a trading update for the three months ended 30 September 2021 (Q3 2021). The Group’s Q3 2021 performance was in line with the Board’s expectations.

At the end of the Period and following policy changes published by the Dutch Gambling Authority (KSA), the Group took the decision to cease provision of services in the Netherlands from 1 October 2021. The Group continues to believe the Netherlands represents an attractive medium-term opportunity and intends to apply for a local licence in the coming months. Notwithstanding this unforeseen development within the Netherlands, the Board remains confident that the performance of the Group during the current year will be in line with its expectations.

Looking ahead, the timing of any licence award within the Netherlands remains unclear, but the Group aims to be operational within the country during the second half of 2022. This temporary closure is expected to negatively impact 2022 EBITDA, post certain mitigations at Group level, by approximately $10 million, with no change in the Group’s expectations for 2023 and beyond.

Itai Pazner, CEO of 888, said: “Q3 2021 was a period of outstanding strategic progress for 888. During the period we announced the transformational acquisition of William Hill International, successfully launched SI Sportsbook in the US, and began operating 888sport under a new licence in Germany as we continued to execute our plan to build a global online betting and gaming leader.

“Alongside these important strategic milestones, I am pleased with the Group’s continued positive trading, particularly as we lap very tough comparative periods. This performance reflects the continued success of our data-driven investments and execution against our product-leadership plan that delivers ongoing improvements in the usability, quality and safety of our sports betting and gaming products.

“Underpinned by our advanced technology, leading products, and strong brands, as well as the increased scale, talent and diversification that the Group will benefit from as a result of its combination with William Hill International, we have a very exciting platform for long-term growth.”

Business Review

Q3 2021 was a period of significant progress for 888. During the Period, the Group announced the transformational acquisition of William Hill International, which will significantly enhance the enlarged Group’s scale and create leading positions in several key regulated markets. In addition, the Group continued to deliver on its long-term growth strategy in the US market with the successful launch of SI Sportsbook in Colorado, utilising 888’s in-house sports betting platform for the first time in the US.

B2C

Gaming revenue growth of 11% was led by casino, reflecting the continuing success of the Group’s investment in enhancing the user experience through product and content leadership as well as AI-driven personalisation.

During the period, the Group launched more than 150 new casino games including several in-house developed games, which continue to resonate well with customers and provide a differentiated experience. Alongside expanding the range of content, the Group continues to improve the experience for customers using AI-driven recommendation engines and personalised offers, which it believes is leading to increased share of wallet, and therefore market share gains in several key regulated markets such as the UK, Italy, Spain and Romania.

Betting revenue declined 15% against Q3 2020 when the Group delivered a very strong performance that benefited from a condensed calendar of sporting events following Covid-related disruption, particularly within football across the Group’s UK and key European markets. Compared to Q3 2019, betting revenue increased 21%.

B2B

Revenue from 888’s B2B division increased 4% to $9.6 million, with both the bingo and US operational segments delivering moderate growth.

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Industry News

SYNOT Games Signs Distribution Deal with Playtech

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SYNOT Games has signed a new content distribution deal with Playtech, the world’s leading gambling technology company.

This deal is another important landmark in the SYNOT Games growth strategy, continuing to deliver gaming content into new, regulated markets.

This partnership will further enrich the existing Playtech offering of popular titles, including top performers such as Book of Secrets, Respin Joker, Mysterious Atlantis and newest releases Pixel Reels, Fruits Go Multiply, Diamondz and others. SYNOT Games slots will be available in both desktop and mobile resolutions.

The popularity of the 70 plus in-house produced SYNOT Games has risen rapidly among Europe’s largest online casino brands as well as retail slot halls and is now available to a broader player audience.

“This partnership shows our commitment to expanding our reach into new regulated markets across the globe and we are looking forward to a successful partnership,” Ivan Kodaj, CEO at SYNOT Games, said.

“We are delighted that SYNOT Games has joined the Playtech distribution network as its Casino software partner. Playtech’s scale and distribution is a powerful offering for potential partners, and this is a great example of our commitment to partnering with the right and well-known companies to bring great content to regulated and growing markets,” Tomasz Mogiła, Country Manager at Playtech, said.

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Industry News

Free Bets to be Banned in Ireland Under Landmark New Gambling Laws

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A proposal for new gambling laws in Ireland is calling for the banning of free bets in the country.

The newly proposed gambling legislation in Ireland also seeks to create a national gambling regulator in 2022. The regulator will be given powers to revoke or suspend gambling licences, and will be able to freeze accounts and block incoming payments to providers, while there will be no inducements or VIP treatment for certain gamblers.

A social impact fund meanwhile will also be established, which will place a levy on gambling companies, which will fund addiction treatment and other awareness measures. A self-exclusion register will be available to allow gamblers to restrict themselves from certain providers for a certain period of time.

Advertising is another area that will be subject to strict measures, with the new regulator able to issue codes around the time and frequency that gambling ads can appear on TV, radio and other media. Bans on ads which may appeal to children will also be put in place.

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