Latest News
Barclays Introduces a Cooling Off Time Delay to Its Gambling Block Feature
Barclays has introduced a 72-hour ‘cooling off’ time delay to its gambling block feature, which will help the customers who are looking for additional control over their expenses in gambling websites, apps or in venues. The new feature will make the customers wait for 72 hours for making the next gambling-related payments. Any attempted gambling-related transaction will be automatically rejected.
Sian McIntyre, Managing Director at Barclays said: “We are always looking for new ways to support our customers and make it easier for them to manage their finances.
“Customer feedback on our gambling control showed us there was more we could do to help and we’ve worked closely with them to design the solution. Our customers have told us this 72 hour time delay gives them a real pause for thought and helps when they are tempted to return to gambling.”
Anna Hemmings, Chief Executive of GamCare, said: “The ability to block gambling transactions through your bank card or app is incredibly helpful to those struggling to control their gambling, and is ideally used together with other practical tools such as self-exclusion, blocking software, and specialist support and treatment around the issue.
A recent report from the University of Bristol Personal Finance Research Centre has also highlighted that ‘positive friction’ such as a cooling off period can be even more helpful for users, as this gives time for reflection. GamCare is pleased to see Barclays take this positive step to support their customers and we hope more of the financial sector follows suit.”
Katie Alpin, Interim Chief Executive of the Money and Mental Health Policy Institute, said: “We’ve long campaigned for banks to offer customers gambling blocks with a ‘cooling off’ period, as this can make a huge difference in helping people stay in control of gambling and avoid serious financial problems. We’re delighted that Barclays has taken this step and hope that other banks will follow suit.”
Industry Awards
WhichBingo Reveals 2024 Award Winners at 10th Anniversary of the WhichBingo Awards
WhichBingo, one of the UK’s best-known and most trusted online bingo review and affiliate sites, owned and operated by Gambling.com Group, has announced its 2024 WhichBingo Award winners at an action-packed event aboard the Sunborn Yacht Hotel in Gibraltar. The headline sponsor of the event was Pragmatic Play, a prolific provider of slot games and a powerhouse bingo platform. Other big-name sponsors included Eyecon and its parent company, Playtech.
Gala Bingo and Buzz Bingo were the big winners of the night, picking up four awards each. Popular choice awards for Gala Bingo included Best Bingo Site, Best Proprietary Bingo Site and Best Slots site for its Gala Spins game. In addition, Gala Bingo was awarded Best Marketing Campaign by an expert panel of judges. Buzz Bingo walked away with the trophies for Best Chat Team, Best Exclusive Bingo Game and Best Playtech Bingo site thanks to the player votes – and Best Livestream Entertainment from the judging panel.
There were several new features to mark the 10th anniversary of the WhichBingo Awards, including the first WhichBingo Player Panel. Designed to bring real players and their insights to industry insiders, and hosted by WhichBingo safer gambling partner Better Change, the panel was a highlight of the event. Themes included what players value most in online bingo games and a deep dive into their preferred play styles. In another first, the inaugural Better Change Positive Play Award was presented to PlayOJO in recognition of its efforts to ensure players stay safe while still having fun.
The night’s entertainment included the UK’s own Dabbers Social Bingo, famous for its annual contest to find the best comedy bingo caller. The bingo operators were the ones dabbing the bingo cards for a change, and the winners walked away with some enviable prizes.
“Congratulations to all of the winners of the 2024 WhichBingo Awards. It’s truly inspiring to see the passion and dedication of the bingo community celebrated in such a spectacular fashion. At Gambling.com Group, we value our partnerships with operators, affiliates, and industry leaders, and we are proud to be part of such an engaged and vibrant community,” Owen Watters, Vice President Commercial at Gambling.com Group, said.
WhichBingo was founded more than two decades ago, and the WhichBingo Awards remain one of the annual highlights in the UK’s online bingo industry calendar, a unique celebration that recognizes the best brands in the gaming business.
All the Award Winners in Full:
Best Bingo Site: Gala Bingo
Best Slot Game: Big Bass Amazon Xtreme (Pragmatic Play)
Best Exclusive Bingo Game: Buzz Bingo Live Bingo
Best Pragmatic Play Bingo Site: Heart Bingo
Best Dragonfish Bingo Site: 888Ladies
Best Playtech Bingo Site: Buzz Bingo
Best Proprietary Bingo Site: Gala Bingo
Best Bingo Chat Team: Buzz Bingo
Best Slots Site: Gala Spins
Judged Awards
Better Change Positive Play Award: PlayOJO
Best Customer Service: tombola
Best Marketing Campaign: Gala Bingo
Best Mobile Bingo Site: bet365 Bingo
Best Livestream Entertainment: Buzz Bingo
Latest News
Bet365 Debuts its Bespoke Live Game Show Super Mega Ultra in Collaboration with Playtech
Playtech announced the launch of the new live game show, Super Mega Ultra, in collaboration with bet365. The game is now accessible to players in multiple territories, including the UK, Mexico and Ontario.
The live game show is crafted in-house and draws inspiration from one of bet365’s popular slots. It stands as a testament to the synergistic efforts between Playtech and bet365, aiming to provide players with an immersive live entertainment experience.
As wheel-based live game shows continue to gain popularity, bet365 has positioned itself at the forefront by offering a range of captivating options for players. The introduction of this innovative three-tier base game across two wheels further solidifies bet365’s reputation as a leading provider of premium, entertaining gaming experiences and high-quality, in-house gaming content.
The game features three payout levels – Super, Mega, and Ultra – providing players with the chance to win significant rewards. Each round offers maximum multipliers (×300 for Super, ×500 for Mega, and ×2500 for Ultra). The game starts at the Super level, and with each “Level Up” spin result, players advance to the next payout level, either Mega or Ultra.
To add to the excitement, two bonus rounds – 7s Heaven and Slot Spins – have been incorporated to further enrich the player’s gaming experience.
bet365 spokesperson commented: “We’re thrilled to unveil this new game to our global community, marking a significant milestone for us. It is a valuable addition to our Live Casino portfolio, taking our in-house game production to new heights. With the introduction of the three-tier base live game spanning two wheels, we’re setting a new industry standard – a testament to our commitment to creating innovative, top-quality and engaging game experiences for our players. Playtech’s expertise and collaboration were instrumental in the development of this exciting new game show. The partnership between both companies continues to drive success, as we continue to work together to create groundbreaking gaming experiences for players around the world.”
Kevin Kilminster, Chief Product Innovation Officer at Playtech Live, said: “We are excited to collaborate with bet365 to launch their bespoke Live game show, Super Mega Ultra to their player base. It is fantastic to see one of our most trusted partners taking the opportunity to continuously build bespoke content and utilise the knowledge and experience that the Playtech Live team has to offer. The debut of the three-tier base live game across two wheels is a new industry standard and reflects our joint dedication to crafting innovative, high-quality, and captivating gaming experiences for players. We look forward to continuing our strong and successful partnership with this world-class operator.”
Central Europe
Aleatrust Signs Up as Supporting Member of the Austrian Sports Betting Association
The Austrian Sports Betting Association (OSWV) has welcomed Aleatrust as a new supporting member on board.
Above all, the comprehensive training offered by the E-Casino Academy launched by Aleatrust, which also focuses on the needs of the sports betting industry, is an important asset that will also be available to OSWV members from now on. Central topics such as money laundering prevention, data protection, data security and compliance, including anti-corruption, whistleblower protection and code of conduct, are of central importance here and are comprehensively covered by the E-Casino Academy.
Sharif Shoukry, Managing Director of OSWV, said: “The new active supporting membership of Aleatrust is an important step forward for the OSWV and its members. It provides access to tailor-made training that is specifically tailored to the requirements and challenges of our industry. We are convinced that this cooperation will make a significant contribution to professionalization and security in the Austrian sports betting market.”
A significant benefit of the partnership is the availability of their training programs online, allowing OSWV members to access essential knowledge anytime and anywhere. This flexible learning environment offers an optimal solution to meet the need for continuous education and training without relying on traditional, time- and location-bound training formats. This type of training not only saves valuable resources, but also allows for consistent and high-quality training of employees, regardless of their individual schedules or the location of the company.
“To be accepted into the circle of supporting members of the OSWV is a great recognition for Aleatrust. It confirms our commitment and expertise in developing and delivering world-class training programs that are specifically tailored to the gambling and sports betting industry,” Niklas Sattler, Managing Director of Alatrust, said.
Particularly noteworthy is the specialised course on money laundering prevention, developed in collaboration with the renowned expert Dr. Elena Scherschneva. Given their extensive experience and recognized expertise in training employees of numerous sportsbooks, the availability of this course online represents a unique opportunity for members to benefit from the highest level of expertise. This underscores the OSWV’s commitment not only to strengthen the industry in terms of compliance and security, but also to promote a responsible and honest betting environment.
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