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Westpac launches real-time digital gambling block for customers

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Westpac launches real-time digital gambling block for customers
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Westpac has introduced a new blocking mechanism in its online and mobile banking platforms which will allow customers to restrict their spend with gambling merchants.

The new digital feature means customers can apply the block in real-time to any personal Westpac credit card or Debit Mastercard, where the transaction is processed through Mastercard.

Westpac’s Director of Customer Vulnerability and Financial Resilience Catherine Fitzpatrick said the new feature is already delivering a significant benefit for customers who need it.

“The flexibility and ease of being able to apply an instant block through digital banking has meant more than 2,500 customers have already accessed this new feature since it went live last month.

“The new feature complements our existing service where customers can also call us to request a gambling block to be applied to their card to stop certain transactions, including at casinos, sports betting agencies and online gambling.

“We know that problem gambling is a serious community issue. The introduction of the digital gambling block is a further step in providing customers choice and convenience to manage their spending,” she said.

The gambling block feature follows other recent measures aimed at making digital banking safer for customers – including giving customers the ability to report abusive messages via online and mobile banking, and blocking inappropriate language from outgoing payments.

More information about Westpac’s gambling block is available via the Westpac website or by calling our Customer Care team on 132 032 Monday to Friday 9:00am – 6:00pm (AEST).

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Australia

Foxtel Breaks Rules with Live Sport Betting Promotion

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Foxtel has breached broadcasting rules by airing a segment promoting a betting service during the live broadcast of an AFL match on Easter Monday afternoon.

An Australian Communications and Media Authority (ACMA) investigation found the broadcast breached the rules in the Subscription Broadcast Television Codes of Practice.

ACMA Chair Nerida O’Loughlin said under the rules broadcasters must not air gambling advertising during or within five minutes of live sports broadcast between 5 am and 8.30 pm.

“These rules are in place to reduce exposure to betting promotions. In particular, parents worry about their children seeing gambling ads, especially those associated with shared family activities like sport,” Ms. O’Loughlin said.

“Foxtel is well aware of the rules and it is disappointing that this betting promotion was allowed to go to air.”

Foxtel self-reported the breach to the ACMA following a complaint from a viewer. The breach of the rules occurred as a result of human error during the live broadcast.

Following the breach finding, Foxtel provided refresher training to staff about Foxtel’s obligations relating to betting advertising under the Code. Foxtel has also introduced new controls to ensure that gambling advertisements are not improperly broadcast during live sporting events in the future.

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Australia

Lawrence Levy Resigns as CEO of Ainsworth Game Technology

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Ainsworth Game Technology has announced that Lawrence Levy has advised the Company of his intention to resign from the role of CEO effective Friday 10th September 2021.

The Company also announced that Harald Neumann will be appointed as the new Chief Executive Officer. Neumann has been a director of Ainsworth since February 2017.

Mark Ludski, Chief Financial Officer, will undertake the additional role of interim CEO until the appointment of Neumann takes effect to ensure continuity of leadership and oversight of the Company’s operations.

“On behalf of the Board, we thank Lawrence for his contribution through challenging times. Lawrence has decided to resign for personal reasons, and we wish him well. We are fortunate to be able to appoint Harald as our new CEO. As the former successful CEO of Novomatic AG, our major shareholder, and a director of AGT, he brings a wealth of knowledge and experience to the role with a thorough understanding of AGT. He will be able to seamlessly transition to the new position. Harald will be based in Las Vegas where he can lead AGT in our largest market continuing to drive growth and recovery,” Danny Gladstone, Chairman of Ainsworth, said.

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Australia

NSW GOVERNMENT ANNOUNCES ILGA BOARD APPOINTMENT

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NSW GOVERNMENT ANNOUNCES ILGA BOARD APPOINTMENT
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The NSW Government has appointed a new member to the Independent Liquor & Gaming Authority (ILGA) Board, which makes decisions on higher risk licensing proposals and disciplinary matters involving hotels, clubs, bottle shops and the casino.

The ILGA Chairperson, Philip Crawford, has welcomed the appointment of Gillian Eldershaw to the ILGA board.

“Ms Eldershaw has been appointed for a three-year term and brings a wide array of skills and experience which will be a great asset to ILGA,” Mr Crawford said.

“Ms Eldershaw is a Barrister admitted to practice in New South Wales and in the High Court of Australia. She completed a Bachelor of Laws in 2004 and earned a Bachelor of Nursing in 1995.

“ILGA is committed to fair and transparent decision making and dealing with matters in a timely and efficient manner. People appointed to the ILGA board must be of the highest integrity and promote fair, transparent, and efficient decision-making. Ms Eldershaw clearly meets all these requirements.”

Gillian Eldershaw replaces Nicole McWilliam, whose term has been completed, and brings the Board’s membership back to eight. The board is chairperson Philip Crawford, deputy chair Murray Smith, and members Craig Sahlin, Stephen Parbery, Sarah Dinning, Samantha Zouroudis, and Paul Gentle.

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