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Africa

CashtoCode goes live in Nigeria, first step in African expansion

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CashtoCode goes live in 10 new countries and 300,000 locations in major global expansion
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CashtoCode, the instant cash payment service for online merchants, today announced its launch in Nigeria. Entering the African market for the first time, CashtoCode will now allow Nigerian customers to top up their iGaming or other merchant accounts via in-store cash deposits in their local currency Naira. The service will be available on the Payalat Bill Payment Platform, and at all ServPoint Agent locations – including corner shops, hotels, newsagents and supermarkets. These locations are already extremely popular for mobile top ups, utility bill payments and agency banking services (Payalat and ServPoint are operated by Globasure.)

CashtoCode aims to establish itself as the leading cash deposit service in Africa. It chose to enter the market via Nigeria, since it is a regional fintech hotspot with a high population of smartphone users, and therefore offers a prime opportunity to grow its services.

CashtoCode is also supporting iGaming operators hoping to enter the region by helping them set up payment collection services via cash payments and evouchers – helping them overcome the challenges around currency conversion and repatriation. CashtoCode has already partnered with several operators in Nigeria including Lottoland. CashtoCode was designed to be a low-risk payments solution since its vouchers cannot be transferred. They can only be redeemed by the account holder/iGaming customer, thereby eliminating the risk of fraud and eliminating chargebacks.

“We see a lot of potential in the African market, which is under-served for simple and accessible payment options that help people participate in eccomerce,” said CashtoCode CEO, Jens Bader. “Nigeria is a popular destination for new businesses hoping to succeed in Africa, especially in fintech. We think our service has a natural fit in Nigeria, and in the day-to-day routines of people’s lives there. Payalat and ServPoint locations perform a crucial service and are already extremely popular for bills payment services. With CashtoCode, people can now use the same service to top up their digital ewallets, iGaming accounts and other online merchant balances. For iGaming operators, we offer the instant ability to go live in the region and start accepting deposits from potential customers, without the common challenges of currency conversation and repatriation.”

According to Globasure’s CEO, Chris Ife, “Payalat and ServPoint are positioned to enable customers purchase and redeem CashtoCode vouchers easily and conveniently via web, mobile app, POS app and Agent locations”.

Africa

Next Brazil on the Horizon? SOFTSWISS Unveils South African iGaming Market Overview

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Next Brazil on the Horizon? SOFTSWISS Unveils South African iGaming Market Overview
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South Africa’s iGaming market is on a remarkable growth trajectory, set to reach a total revenue of approximately EUR 64.9 million by 2028. SOFTSWISS, a leading iGaming software provider with 15 years of experience, shares the South African market report at no charge.

In light of the recent acquisition of Turfsport, a leading South African provider of wagering solutions, the SOFTSWISS report offers first-hand practical experience. The piece explores peculiarities distinguishing South Africa, including provincial licensing, sports betting, and gaming preferences.

Provincial Licensing

Online gambling in South Africa is governed by nine provincial regulatory bodies which operate under the National Gambling Board’s framework. Each body is responsible for licensing various gambling activities, including online sports betting, in their provinces. Operators must understand the nuances and explore licensing options within each region’s regulatory framework.

Christian Neuberger, CEO at Turfsport, adds: “While national legislation continues prohibiting interactive gaming nationwide, several provincial gaming boards have taken the initiative in recent years to expand fixed odds betting options. This development has significantly enhanced the appeal of online betting, resulting in a sharp increase in iGaming revenue and the generation of gaming taxes.”

Sports Betting as a Major Driver with High Interest in Esports & Fantasy Sports

Online sports betting remains a major driver of the South African iGaming market. In 2024, this sector’s estimated volume is approximately EUR 24.3 million out of ~EUR 51 million expected for the whole iGaming industry. At the same time, sports betting is experiencing a notable shift in player preferences and market dynamics. For example, the horse racing popularity has decreased slightly, with younger audiences favouring other betting options. However, it remains a valued tradition among older generations and those with discretionary spending power. 

Esports betting and fantasy sports are growing segments within the South African market. According to Statista (2021), 51% of South African survey participants are interested in betting on esports, and 39% express interest in playing fantasy sports for money. In this aspect, South Africa outperforms the United Kingdom, the United States, Brazil, India, Argentina, Mexico and Denmark.

Gaming Preferences

Regarding content preferences, the recent explosive rise of ‘сrash’ games such as Aviator underscores that the South African audience prefers simplicity and instant gratification. However, traditional casino experiences also remain in demand. Operators have responded by adapting conventional online casino game mechanics to comply with existing sports betting regulations. These numbers-style draw games resemble classic casino offerings but adhere to the legal framework as ‘betting events’.

With the increasing mobile internet penetration, more affordable data packages, and widespread smartphone usage, more people in South Africa are turning to mobile gaming. This trend is particularly noteworthy because most of the population may not have regular computer access. Operators should prioritise mobile compatibility and user-friendly interfaces to reach the audience effectively.

Vitali Matsukevich, COO at SOFTSWISS, comments: “Sharing the SOFTSWISS market report, we emphasise our focus on the South African iGaming market’s potential. With SOFTSWISS’ expertise in iGaming and Turfsport’s local market knowledge, we are set to effectively address the specific needs and opportunities in South Africa. The insights from this report are instrumental in guiding our strategies and ensuring that our solutions are well-aligned with the evolving landscape of South African iGaming.”

Overall, the SOFTSWISS market report offers a comprehensive overview of iGaming in South Africa, from the historical context of industry development to a detailed player profile and local trends. 

 

About SOFTSWISS 

SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Casino Platform, Game Aggregator, the Affilka affiliate tracking platform, Sportsbook Platform, and Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.

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Africa

SOFTSWISS Takes Responsible Gaming Award at SiGMA Africa

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SOFTSWISS Takes Responsible Gaming Award at SiGMA Africa
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SOFTSWISS, a tech company with over 15+ years of experience in iGaming, celebrates its success at the SiGMA Africa Awards, triumphing in the Responsible Gaming category. 

SOFTSWISS’ ethical philosophy revolves around the “player comes first” principle, meaning the company is committed to responsible gambling practices. This commitment is conveyed through the dedicated departments on two levels, serving the needs of both operators and players.

SOFTSWISS Managed Services stands at the forefront of promoting responsible gaming practices. The department offers a comprehensive range of solutions tailored to act as a reliable bridge between operators and players, guaranteeing a smooth gaming journey. Providing such essential services as First Line Support, Anti-Fraud Support, VIP Player Support, Player Retention and Reactivation, and Content Management, SOFTSWISS Managed Services significantly elevates the growth trajectory of iGaming brands.

During ambiguous situations, dedicated specialists spot technical errors, provide fraud protection for clients, engage with players directly, and find effective resolutions to each unique issue. In 2023, the Anti-Fraud team helped operators save more than 13 million euro. The team effectively handled over 100 thousand different cases and 200 player complaints.

In communication, SOFTSWISS employs a segmented approach, delivering customised content to different player groups and maintaining a personalised send schedule. This strategy minimises unsubscribe rates (around 0.1%) and ensures ethical and friendly communication, fostering a trusting atmosphere with players.

Artyom Rudakov, Head of SOFTSWISS Managed Services, adds: “To make anti-fraud and suspicious activity prevention even more efficient, we are developing a proprietary Risk Scoring Tool, which is set to revolutionise gaming issues identification. The solution does not just analyse but uses machine learning algorithms to intervene proactively, identifying potential problems in real time for a safer gaming environment.”

Constant personnel development and education are a solid basis for ensuring the best industry practices. Over 90% of the Anti-Fraud team hold certificates on responsible gaming from different institutions such as GameCare, Gaming Operations Academy, Sustainable Interaction, and iGaming Academy.

 

About SOFTSWISS 

SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland, and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.

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Africa

EGT Digital took the “Outstanding Contribution to Responsible Gaming of the Year” prize from SiGMA Africa Awards

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EGT Digital took the "Outstanding Contribution to Responsible Gaming of the Year" prize from SiGMA Africa Awards
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EGT Digital has been distinguished for its input to the development of the gaming industry by the SIGMA Africa Awards competition. The Bulgarian iGaming provider received the prize in the “Outstanding Contribution to Responsible Gaming of the Year” category at this year’s edition of the event, which was held on March 11.

The recognition is awarded to companies or individuals that stand out with exceptional creativity, innovation and adaptability, which are of crucial importance for the progress of the gambling sector.

“It’s an honor for us to receive this award”, said Tsvetomira Drumeva, Head of Sales at EGT Digital. “We would like to thank everyone who recognized our dedication and constant desire for development. The accolade reaffirms our commitment to fostering a safe, modern, and enjoyable gaming environment and inspires us to continue to maintain and improve it.”

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