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Charity launches new best practice guide to help banks step up action to reduce gambling harms

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Charity launches new guide to help banks tackle gambling harms
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The Money and Mental Health Policy Institute has today launched a new best practice guide to help banks and building societies step up efforts to support the growing number of customers affected by gambling harms.

Money and Mental Health’s research shows that banks and building societies can play a crucial role in reducing gambling harms, thanks to the unique insight they have into customer’s spending behaviours.

The new guide sets out ideas and advice on how banks can better identify and reach out to customers at risk, and empower them with support and tools to manage their financial situation. It has been produced to help banks follow the Financial Conduct Authority’s guidance on the fair treatment of vulnerable customers, with recommended actions all relating to relevant sections of the FCA guidance.

Developed in collaboration with financial services professionals — and drawing on the testimonies of people with lived experience of gambling problems — the guide focuses on three key areas where banks can make the biggest difference in supporting those at risk:

 

  • Creating a culture of support, and ensuring staff are equipped to help. Suggested actions here include making gambling a focus in plans to help vulnerable customers, providing frontline staff with training on gambling problems, and putting in place internal systems and resources to help staff support customers at risk.

  • Identifying and reaching out to those at risk. The guide offered advice on how banks can use customer transaction data in an appropriate and ethical way to spot those at risk, and ensure that their communications about problem gambling are as supportive and effective as possible.

  • Supporting and empowering those at risk. The guide lists measures firms should consider to support and empower those identified as being at risk — from providing signposting to external sources of help, to offering tools such as settings to block gambling transactions on cards and other kinds of spending controls to help them manage their finances.

 

Recognising that different firms have made varying degrees of progress in supporting customers with gambling problems, the guide is designed to offer ideas and encouragement to all banks on actions they can take. It sets out three levels of actions that firms can take: essential first steps all banks should start with, more advanced measures they could consider and actions they can take to lead the sector in tackling gambling harms.

Helen Undy, Chief Executive of the Money and Mental Health Policy Institute, said:

“Gambling problems can cause utter devastation for those affected and their loved ones. Banks are in a unique position to help, and we have been hugely encouraged by the progress made in recent years, especially with the increasing number of banks offering the option for customers to block gambling on their cards.

“But there are still important opportunities for banks to build on this progress and to step up support for those at risk. We hope this guide can equip firms with the practical advice and ideas they need to take the next steps in improving support for customers, no matter how advanced or otherwise they are in this work.

“We’ve worked closely with frontline financial services professionals, and people affected by gambling problems, to ensure this guide is as relevant and practical as possible. But we’ve also set out ambitious ideas for how the sector can go further in making a real difference in reducing the harms that gambling problems can cause.”

Tim Miller, Executive Director at the Gambling Commission (the regulator for the gambling industry), said:

“To have a real and lasting impact on tackling gambling harms there must be a multi-sector partnership approach, and the financial sector has a particularly important role to play. This guide sets out useful ideas and steps firms can take to help protect those at risk, building on the progress they have made over recent years. We hope it will help financial services firms to continue to have a meaningful impact in reducing the financial and other harms which can result from gambling problems.”

Money and Mental Health’s guide is published as part of a two year programme of work the charity is undertaking, aimed at increasing action among financial firms towards reducing gambling related harm. The charity has secured funding through a Regulatory Settlement approved by the Gambling Commission to support this work.

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The Evolution of Online Gambling in the US

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Online casino gaming in the US has faced several highs and lows over the years. The most notable of these was the ban on real money online gambling activities for North American gamblers. Although the ban did not restrict bettors from indulging, local online operators found it difficult to continue offering their services.

Since 2018 and also due to the global pandemic, things have started to change for the better. That’s because more states are choosing to adopt online gambling practices.

Part of this change of regulations is that the US government noted it was making revenue losses every year because bettors use their money on overseas platforms outside North America. For instance, an estimated $150 billion goes to overseas operators yearly for online sports bets.

Free Play Online Slots Remained Accessible

During the gambling ban, US casino gamers still got to enjoy free slot releases. These were allowed even on local operators’ sites since no money exchanges occurred. The free options are still available on various sites, even with real money games now legal.

It’s something that even overseas operators have for their most popular slot releases. Thanks to the availability of these free slot games, players still got to indulge in some casino gaming activities.

With online casino gaming legalized in most states now, players can use the skills they learned from free gaming. That’s because they know which games offer the kind of gaming experience they seek.

Whether it’s big or frequent payouts, the free games give a glimpse into how a real gaming session could turn out. Free games also show you how the bonus features in various releases get triggered and the increased payouts to expect.

Free Slots on Sweepstake Sites

More sites that US gamers have enjoyed free slots are on sweepstakes casinos. These are platforms similar to online casinos. The difference is that they’re able to offer games to players across North America.

That’s because they run under US sweepstake laws where transactions aren’t necessary to play games. Instead, you use a type of in-game currency to bet on games.

Another notable difference on sweepstake casinos is that the games aren’t the assortment you’d find from known developers. These are different titles that offer the same thrills regardless. So, while at sweepstake casinos, don’t look for mainstream branded games. There aren’t any.

The Success of Free Slot Casinos

Regardless of the online gaming ban in the US, software developers and operators continued to enjoy profits. By offering free slots games, they were able to stay relevant in most gamers’ minds. So, whenever players found a real-money platform, these were the same releases they turned to. That’s because they had an idea of what to expect with those slot titles.

Adoption Of Online Live Casino Games

Another online gaming option that US residents have started enjoying is live casino games. Also called live dealer games, these are live-streamed versions of casino table and card games.

You get to interact with a dealer and any other players at the same gaming table. This offers an experience similar to being at a casino floor table, which due to the pandemic, most people can no longer enjoy.

Thanks to software developers like Ezugi and Evolution Gaming, players get the social element that virtual table games don’t offer. To play these games, the developers stream a live dealer at a table from their gaming studios.

The players then interact with the dealer through an in-game chat feature or a device microphone if they have one. Some game versions available with this option include Blackjack, Roulette, Poker, Sic Bo, Baccarat, and Craps.

States Where Online Gambling Activities Are Allowed

Online gaming activities are accepted based on the state players access the sites from. Below are some of the platforms where US gamblers can enjoy online gambling. We’ve also listed which activity each state accepts as legal.

  • Delaware – Online casino gaming, Online Poker
  • Michigan – Online sports betting, Online casino gaming, Online Poker
  • New Jersey – Online sports betting, Online casino gaming, Online Poker
  • Pennsylvania – Online sports betting, Online casino gaming, Online Poker
  • Iowa – Online sports betting
  • West Virginia – Online casino gaming, Online Poker
  • Nevada – Online Poker
  • Indiana – Online sports betting
  • Tennessee – Online sports betting
  • Illinois – Online sports betting
  • Colorado – Online sports betting
  • Virginia – Online sports betting, Online casino gaming, Online Poker

Mobile Betting Sites for US Players

Beyond allowing players to enjoy real money games online, some states have started accepting mobile betting options as well. As such, US-based players in select states can access online gambling sites through their smartphones and tablets.

That’s either through the operator’s native apps or through the mobile-optimized version of the chosen casino site. The same goes for online sports betting activities.

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Getting extra income with online activities

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Nowadays, one of the most important problems people must deal with around the world is the economic scenery. The bills, the price of food, supermarket, clothes, education or health costs are increased constantly. It means that living is getting more and more expensive. 

source: unsplash.com

Many times it is necessary to look for alternative ways to get enough money. Considering that situation, have you ever thought about getting extra income using the internet to do some activities?

First of all, it’s interesting to remember some advantages to using the internet! Let’s check it:

  • Practicality: solve problem from home is very practice;
  • Efficiency: the digital way is very efficient and without human error;
  • Speed: using the internet to solve problem is faster than go to physical establishment;
  • Costs:if you use the internet for any transactions, you pay less tax.

The internet is present in our lives every day offering many opportunities, we just need to enjoy its good points.

 

How can I get money on the internet?

In addition to your current occupation, you can use the possibilities of the internet to get an extra income! Maybe you are asking yourself how you can do it. But don’t worry, just still reading to check some examples.

 

Simple job

There are platforms online that propose some paid simple jobs. You can sign up and receive tasks according to your profile information. Many companies need you to add content and quality in their daily service, constantly improving. The voice and opinion from customers are essentially. You could be one of these people, what do you think about it?

Usually these tasks designated on platforms are very simple like making a review or answering questions for a market research content from a point of view from the public.

 

Investments

Another good idea is using the internet to make an investment. You can invest in the cryptocurrency market, for example. This is totally legal. Cryptocurrency is a revolutionary way to make financial transactions because of its security, confidence and efficiency.

You can invest in cryptocurrency and even get daily earnings! To get it you should pay attention to the actions of other investors and the market scenario, so you can make a security decision. 

If you save time to learn about these investment modality you will find many great possibilities and could enjoy it.

 

Play games

What do you think about earning money while you play games and have fun? You would like to know that it’s possible! There are some apps and platforms that make you feel in a real casino, for example. One of these excellent platforms is PlayAmo

Using it you can get money playing one of their big variety of games. It’s possible to choose the one you prefer according to what you like, you will have many secure methods of payment options and you could receive bonuses to start an action!

 

Benefits of digital era

The digital era represents a big and revolutionary step in our life. Since we can make anything using a computer or a mobile, we have a unique conception about how we can handle problems. 

It’s possible to solve many things junt using the internet to improve our daily activities: pay a bill, make a market, order food, watch a movie and take a long talk with someone who is far from you. In addition to all of these, you can also earn money!

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Latest News

SIS unveils revamped 49’s offering

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SIS (Sports Information Services), the leading multi-channel supplier of 24/7 live betting services, has gone live with its newly enhanced 49’s offering – a wide range of numbers betting and virtual racing products that will drive profitability for online and retail operators worldwide.

After acquiring the full shareholding of the 49’s business last year, SIS has significantly invested in the product range to broaden its appeal and deliver new draws for bettors to experience.

The established twice-daily 49’s draw has been rebranded as “The Original Live Draw”, receiving a fresh look while retaining the strong heritage that has made it popular with operators and bettors for over 25 years.

SIS has developed a new high-margin 39’s draw, which takes place every fifteen minutes to provide more frequent betting opportunities. Additional innovative products are set to be launched later this year, including a new quick-fire draw format that will be made available across all hours of the day. The complete 49’s offering is supported with virtual horse and greyhound racing from SIS’s well-known and popular tracks, as well as the Irish Lotto Bet product that allows players to place a bet on the outcome of the Irish National Lottery.

The company has invested in a new web platform for 49s.co.uk. With a mobile first approach that also reflects the updated brand proposition, there are also more opportunities for affiliates to be integrated within the site.

The new 49’s offering is now available to players via a wide range of SIS’s leading operator partners, including Coral, Ladbrokes, Paddy Power, William Hill, and South African brand Marshalls World of Sport.

Jess Mills, Head of Product Proposition at SIS, said: “When we acquired 49’s it was always our intention to evolve the product offering to optimise the betting experience. Following months of hard work and working closely with our operator partners, we are proud to unveil the new-look 49’s offering.

“Product innovation is key to evolving 49’s, and while the iconic twice-daily draw remains, we are introducing new draw formats that will complement the offering and deliver greater betting opportunities.”

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