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Hero Gaming fights fraud, cuts verification times & grows customer numbers 20% thanks to strategic Shufti Pro partnership

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Hero Gaming fights fraud, cuts verification times & grows customer numbers 20% thanks to strategic Shufti Pro partnership
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Shufti Pro’s tailored authentication technology verifies legitimate users in real-time & blocks fraudulent accounts, politically exposed people (PEPs) & underaged users

UK based Shufti Pro, a leader in identity verification, today formally announces its partnership with Hero Gaming.

The collaboration has seen Shufti Pro develop a bespoke authentication solution to significantly reduce legitimate customer verification times. As well as block bad actors such as fraudsters and politically exposed people (PEPs) from accessing the Hero Gaming platform.

A leading gaming company, Hero Gaming supports B2B partners in Asia, Latin America, India and the wider world via its platform. It has to navigate complex regulations and laws across these regions to ensure fraudulent and under age users are unable to access its platform. At the same time it needs to ensure that legitimate customers have the best onboarding experience possible.

Prior to implementing Shufti Pro, Hero Gaming relied on manual verification to authorise new users. This led to a stagnation in customer growth as potential customers dropped off during the verification process.

Shufti Pro, which supports over 150 languages and 230 countries and regions, alleviated this problem through its use of enhanced artificial intelligence (AI). A solution that enables customers to run near instant verification, that achieves the highest level of accuracy possible.

Since implementing Shufti Pro, Hero Gaming has seen the time taken to authenticate legitimate customers drop from days to seconds. As a result the business has enjoyed a 20% increase in retained customers.

As users look for a more diverse range of options to prove their identity – such as selfies, screenshots and utility documents – Hero Gaming also turned to Shufti Pro for support in developing a tailored solution that would enable these wide-ranging forms of authentication. Hero Gaming provided regular feedback and suggestions which Shufti Pro was able to take onboard to further improve the product.

Users can now safely join the Hero Gaming platform via a variety of methods. Pre-existing customers are also able to upload supporting documents via a drop down menu in-game should they have queries or questions. With Shufti Pro’s enhanced AI in place, Hero Gaming has seen a significant reduction in the number of manual Know Your Customer (KYC) contacts required, significantly improving the end user experience.

Kristino Vella, Head of Risk, Payments and Fraud at Hero Gaming, said: “When potential customers informed us that our lengthy verification processes were hindering their due diligence verification, we knew we needed to make changes. Shufti Pro had a reputation as a leading authentication expert that would be able to streamline our processes, while enhancing our risk detection.

“Through partnering with the team at Shufti Pro we’ve been able to grow our customer numbers by 20%. At the same time we’re able to streamline their experience while on our platform and stop under-aged users and potentially fraudulent users from accessing our services. It’s a win win.”

Victor Fredung, CEO of Shufti Pro, said: “Verifying the legitimacy of potential customers is critically important, especially in highly regulated sectors such as gaming. But it can also prove challenging. Historically businesses have had to manually authenticate each individual user, however this took considerable time and resources.

“At Shufti Pro we use enhanced artificial intelligence to take the pain out of onboarding. We’re delighted to be working with Hero Gaming, helping them to significantly cut down the time it takes to process authentic customers, while blocking illicit activity such as potential fraudsters and criminals.”

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Week 40/2022 slot games releases

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Week 40/2022 slot games releases
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Here are this weeks latest slots releases compiled by European Gaming!

Imperial Esports teamed up with Sportsbet.io and Gamdom, among others, to take a big step that brought about the most iconic Brazilian CS:GO players. Imperial: Operation Rio is a high-volatility slots game inspired by CS:GO and customised with arts and designs made especially for the team, with a maximum pay of 15000 times the total bet.

Caleta Gaming Partners with Imperial Sportsbet.io to Release the Slot “Imperial: Operation Rio”

 

Yggdrasil and ReelPlay have partnered to release Bad Dingo’s icy new adventure Arctic Sorcerer, a title featuring frosty big wins and the popular GigaBlox™ mechanic. The latest YG Masters creation sees the title’s main protagonist, the Arctic Sorcerer, attempting to release his mystical animal companions and treasures from the ice for big wins.

Yggdrasil and Bad Dingo break the ice with GigaBlox™ hit Arctic Sorcerer

 

Endorphina has released its newest slot, The Emirate 2. This new slot grants players with a magnificent lifestyle full of choices, custom yachts, cars and all the riches of anyone’s dreams. Players will find the Dubai skyline and Arab highlights among the symbols on the reels, such as the Burj Khalifa and the Emirates towers.

Endorphina Releases its Newest Slot, Emirate 2

 

New from Blue Guru Games, and hitting the Oryx platform tomorrow, comes Reel Big Fish. Nobody tells tall tales like a fisherman, and Blue Guru Games’ inventive new slot pays tribute to those mendacious men of the sea. This is a game that challenges players to go in search of big wins and to spin fishy yarns to anyone who’ll listen about the even bigger ones that got away.

Reel Big Fish has all the hallmarks of a classic, but you should have seen the one that got away

 

New from 1X2gaming comes Blood Rage, a dark and spooky vampire-themed slot that drops just in time for Halloween. This is a medium-high volatility, 5×3 slot with 243 ways to win. It’s also packed with tricks and treats. Vampires, witches, werewolves and bats populate the reels, along with Vampire Heart Wild symbols, and Dark Portal Scatters.

THIS HALLOWEEN, GORGE ON ‘BLOOD RAGE’ FROM 1X2GAMING

 

Relax Gaming, is offering players a taste of the high life in what is undoubtedly the most luxurious jackpot slot of the year, Dream Drop Diamonds. This grandiose 5×5 slot can see players win a maximum of 10,640x their stake by collecting hordes of priceless diamonds and a lucrative free spins bonus as well as the legendary Dream Drop Jackpot.

Relax Gaming unveils the most opulent release of the year Dream Drop Diamonds

 

Lightning Box, has added Crystal Vault to its portfolio, a slot that unlocks additional reel screens through play. This 5×3 reel game has symbols depicting intrepid adventurers, biplanes and ferocious beasts that must form matching combinations across the title’s 25 paylines to award a win.

Lightning Box unlocks a treasure trove in Crystal Vault

 

R. Franco Digital is taking players on an aquatic adventure with Treasure Keeper, a new online slot that sees players explore the ocean floor for big wins. Treasure Keeper’s five reels, three rows and 243 lines see players follow the mermaid Wild symbol as she moves through all the reels to obtain a multitude of prizes in a single spin.

R. Franco Digital ventures to the ocean depths with Treasure Keeper

 

Take a ‘holy dive’ into the latest edition of Play’n GO’s iconic music series with historic American rock band Dio. Players will join Dio’s legendary lead vocalist Ronnie James Dio and use the magic of his music to conquer deadly fire-breathing dragons, prowling wild wolves and more. While there is no question about Dio’s musical influence, one question now begs to be answered: Will Dio defeat the dragon?

Play’n GO slays with latest IP title, Dio - Killing the Dragon

 

Pragmatic Play, has expanded its popular John Hunter franchise of games with the release of John Hunter and the Book of Tut Respin™. Played across 5×3 reels, John Hunter and the Book of Tut Respin™ sees the return of synonymous symbols like King Tut, scarabs and John Hunter himself, which must form matching combinations across the game’s 10 paylines to award a win.

PRAGMATIC PLAY REVOLUTIONISES A POPULAR TITLE IN JOHN HUNTER AND THE BOOK OF TUT RESPIN™

 

Blueprint Gaming’s Limerick Lightning harnesses the power of its Lightning Spins mechanic to enhance its latest slot release. Utilising the ever-popular Irish theme, complete with charming animation and vivid colours, Limerick Lightning promises an engaging free-spins experience that offers one of four Cashpot prizes for enhanced win potential.

Blueprint Gaming strikes lucky with Limerick Lightning

 

Evoplay premium online slots provider has entered the realm of the deities to deliver a gripping experience in Blessed Flame, a mythical release that follows the never-ending conflict between fearless immortals and their powerful enemies. Stacked with Greek tradition and symbology, Blessed Flame depicts the battle between the habitants of Mount Olympus and their fabled foes, including the gigantic monsters Cthulhu, Hastur, and Nyarlathotep.

Brave the wrath of the gods in Evoplay’s Blessed Flame

 

Yggdrasil is sending brave and fearless warriors into battle beneath the depths of Earth in the second instalment of the Underworld series, Champion of the Underworld GigaBlox feat. Wild Fight™. The 6-reel, 4,096 ways to win slot is driven by Yggdrasil’s signature GEM mechanic, GigaBlox™, that sees symbols connect to create supersized icons 2×2, 3×3 and 4×4 large

Return to the depths in latest Yggdrasil release Champion of the Underworld GigaBlox™ feat. Wild Fight™

 

Stakelogic is inviting all players to join the Cash Express in the latest slot to depart its production line. The game of the same name promises a thrilling ride to the heart of a Wild West town where big win bounty awaits. Cash Express is a 5×3 reel, 25 win-line video slot that is all about chugging along the tracks of progression, and each time a Train Symbol lands in the base game the player takes a step towards unlocking the next Bonus Enhancer.

 

All aboard the Cash Express

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eSports

IESF Concludes World Esports Summit and Unites the World Esports Family

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IESF Concludes World Esports Summit and Unites the World Esports Family
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Over 40 esports industry experts gathered in Busan to discuss the current state and future development of esports

The International Esports Federation (IESF) 2022 World Esports Summit wrapped up after two days and eight insightful panel discussions with key stakeholders in the World Esports Family and the wider esports ecosystem, including IESF President Vlad Marinescu and International Olympic Committee (IOC) Head of Virtual Sports Vincent Pereira. The 2022 edition of the WE Summit took place at the Busan Esports Arena in Busan, South Korea, as well as virtually online with support from the Ministry of Culture, Sports and Tourism, Busan Metropolitan City, and Busan IT Industry Promotion Agency.

This year was the seventh installment of the WE Summit, which debuted a refreshed branding and visual identity. Panelists included industry executives, global brands, government officials, and other esports leaders.

During the first day of the event, EA Sports Senior Program Manager Byungho Kang, KRAFTON Esports Lead Paul Kim, Nielsen Sports Commercial Leader Pelle Karlsso, IESF Athletes’ Committee Chairperson Tiffany Lim, Advance Learning Partnership Consultant Nesli Kolasinli and more shared their insights and determined the key esports factors of success such as unity, close collaboration, recognition, education, and strong leadership.

IESF President Vlad Marinescu said: “We had a spectacular two days of the World Esports Summit that shined a spotlight on the World Esports Family. IESF would like to thank all of our passionate panelists, moderators, and esports fans who joined us here in Busan and virtually from around the world, and everyone who helped make the summit possible. We are so proud to host this annual event to provide a platform for esports leaders and stakeholders from member federations to discuss key issues in esports and the future of responsible esports worldwide.”

To close out the final day of the WE Summit, IESF Secretary General Boban Totovski moderated a panel entitled “The Dynamic Roles of Esports Organizations,” which featured Marinescu and Pereira as well as World Esports Consortium President Daniel Cossi, Asian Electronic Sports Federation COO Steve Tae Hyung Kim and ESL FACEIT Group SVP Public Affairs David Neichel.

During the panel, when asked about the Olympic vision for the future of esports, Pereira said: “The Olympic Esports Week in 2023, which we announced last week, will be a physical event that will include competition in virtual sports, hybrid games that will engage in physical activity, but also mobile games, console games and PC games. We’ll also have exhibitions to showcase the best of esports aligned with the Olympic values and the Olympic spirit.”

In addition to eight discussion panels, the first day of the WE Summit closed with the Referee Summit, moderated by Nesli Kolasinli, where three panelists came together to learn and develop the highest standards of referee training for IESF’s 129 member federations to be used at events such as the annual World Esports Championships.

Day two of the WE Summit opened with the WE Academia Seminar. The winning research paper on this year’s Academia Competition subject, “Health Wellness and Well-being in Esports,” was presented. The submission entitled “Diversification of Esports Events for the Guarantee of Right for the Disabled” earned a grand prize of 4,000,000 KRW and a certificate from President Marinescu.

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Gaming Awards

BETSSON GROUP SHORTLISTED FOR 6 AWARDS AT EGR ITALY AWARDS 2022

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BETSSON GROUP SHORTLISTED FOR 6 AWARDS AT EGR ITALY AWARDS 2022
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The EGR Italy Awards celebrate online gaming operators, affiliates, and service providers across the sector, shining a light on the incredible work carried out by organisations over the past 12 months. The Awards are designed to showcase the breadth and depth of the market across 20+ categories. The adjudication by a third party continues to be a part of EGR’s pledge to make the judging process the most stringent in the industry. This ensures that the judging process is completely transparent, and the winners will clearly demonstrate the innovation and commercial success required to be rewarded with this honour.

The organisers of the event, eGaming Review (EGR) have said that “the calibre of entries received this year was incredibly high.”

 

🏆 Operator of the year – StarCasinò

🏆 Casino Operator – StarCasinò

🏆 Customer services operator – Betsson Group

🏆 Employer of the Year – Betsson Group

🏆 Diversity & inclusion model – Betsson Group

🏆 Marketing campaign – StarCasinò Sport

 

The awards are taking place in Rome, Italy on 20th October

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