Go-to LatAm provider will showcase how its technology and content is powering one of Brazil’s fastest growing betting and gaming brand

Vibra Gaming and its Vibra Solutions platform division will celebrate its success in Brazil at SBC Lisbon on 24th to 26th September by showcasing its partnership with Betsul, one of the country’s fastest-growing brands.

The LatAm region’s ‘go-to’ content and platform developer has partnered with the operator since 2022, just two years after it was founded, including developing a bespoke platform, powering its entire offering, and providing it with localized game-changing content.

The long-standing Vibra-Betsul partnership began when Betsul chose Vibra to develop an advanced platform technology to power its brand. The Vibra Solutions team worked in close partnership with Betsul to assess its needs and began work on a dedicated, flexible and customisable platform that continues to deliver outstanding results today, much of which will be on show at SBC Lisbon.

This was followed by Vibra’s design of a pioneering product for the Brazilian brand entitled ‘Scratch-a-Lot’, a unique instant-win game that was adapted to Federal Government lottery regulations where only certain game types could be offered to players.

Vibra Gaming will also celebrate its recent licensing success at the show following the news that it is set to become one of the first providers to gain certification for its casino platform and sportsbook technology in Brazil.

Vibra has already secured GLI certification needed to meet Brazil’s regulatory standards and is currently working with certifying laboratories to complete additional requirements.

Fernando Garita, CEO, Betsul, said: “Working with Vibra has been a success and we’re delighted with the progress we’ve made since we started. The team is always responsive, speaks our language in more ways than one, is highly experienced, and knows precisely what our players want. All of this combined means we have a technology partner who we can trust and we know will continue to deliver great results.”

Ramiro Atucha, CEO, Vibra Gaming, said: “Betsul has been a great to work with ever since we began two years ago and it’s a real pleasure to be able to shine a light on some of our joint efforts, particularly on the platform side where we’re proud of what we’ve achieved.

“Betsul was one of the first brands to believe in us and what we’re trying to do in designing and delivering a highly flexible and customizable platform for forward-thinking operators, and we’re very grateful for the faith they’ve shown in Vibra.”

Vibra Gaming will exhibit at SBC Lisbon 2024 at stand no. B550. Book a meeting with the team today! Contact: [email protected]

Nick McDonald, Account Director at Fujitsu, takes a closer look at the revolutionary technology and says it should not be feared if used in the right way. 

The topic of AI is dominating conversations across the industry right now.

Businesses understand that it can have a seismic impact on all aspects of their operations, from internal processes and procedures to the solutions, tools and services they provide to customers.

Of course, that impact can be both positive and negative, and while there has been a lot of hype around the potential of AI concerns have been raised, too.

This has left many organisations – and, indeed, the global markets – a little nervous about AI and unsure how they should approach the technology.

It’s important to understand there are different types of artificial intelligence, with each type having its own use cases. This includes but is not limited to:

• Narrow AI
• General AI
• Super AI
• Reactive machines
• Limited memory
• Theory of mind
• Self aware

The category of AI that most are interested in is Narrow AI and in particular, the Generative AI that sits within this category of artificial intelligence.

But what do we actually mean by Generative AI?

Generative AI – a simple definition:

Generative AI can create new data including texts, images, videos and more. It does this by learning the structure and patterns of its training data to generate new ideas with similar characteristics.

It can be training to understand human language, programming languages, art, chemistry, biology, law and countless other complex subjects.

Large AI models power Generative AI. Often referred to as foundation models, they can perform a wide variety of tasks including summarization, classification and answering queries.

This makes it ideal for things like chatbots, creating media assets, design and product development.

ChatGPT catapulted Generative AI into the mainstream:

ChatGPT is the most well-known example of how Generative AI can be used.

Its rise has been nothing short of meteoric, reaching 100 million users in just two months (Facebook took 54 months to reach the same milestone).

ChatGPT is essentially a chatbot that runs on the foundation of large language models (LLMs), trained on vast amounts of data to produce texts that humans can understand.

Users ask a question and ChatGPT breaks down the query into smaller components to analyse their meaning and to determine what the user is really asking it to do.

It then returns words and sentences it predicts will base answer the query, based on the data it has been trained on.

Generative AI – the risks:

While ChatGPT may seem like a useful tool that, if nothing else, is great fun to use, it also highlights some of the concerns surrounding Generative AI.

This includes the accuracy of the outputs being generated, inconsistent output, bias, a lack of explainability and even threats to security, privacy and intellectual property.

There’s a growing number of examples of people using tools like ChatGPT and finding themselves in hot water but one of my favourites is that of a lawyer who used it to search for legal precedents in a case they were working on.

The lawyer typed their query into ChatGPT – thankfully being smart enough to not include specific information about the case – and it returned information showing that there were legal precedents.

They then instructed ChatGPT to compile the information in a document to submit to the court.

The issue was that the information ChatGPT returned was false, something the judge picked up on after reading the document submitted by the lawyer and undertaking their own research into the legal precedents presented.

When the judge was unable to find any such cases, they put this to the lawyer who came clean about using ChatGPT to search for legal precedents, but then not checking what it returned.

The lawyer was ultimately struck off – the best possible result because had they included information about the case in their ChatGPT search, they would have faced a lengthy prison sentence for breaching confidentially.

This is because ChatGPT is a public service that consumes information as well as shares it.

Don’t fear Generative AI:

But this shouldn’t stop organisations from embracing the power of Generative AI and the clear benefits it can bring to their operations.

From streamlining game development to improving customer support, there are many ways online gambling businesses can harness its potential to drive growth.

The way we have gone about this is to create a chatbot similar to ChatGPT that organisations can use with confidence. It works similarly to ChatGPT but instead of using publicly available data, it sits on top of the company’s data warehouse.

This allows teams and employees to ask questions and queries and have answers generated based on the proprietary data that foundation models have been fed on.

This data can be siloed within the warehouse, with individuals and teams given specific levels of access – the marketing team doesn’t need to be able to ask questions of the same data sets as the CFO and CEO, for example.

The use cases for a Private GPT are endless but include being able to ask any question, chat with company data, find new answers and insights, foster deeper collaboration, jointly generate insight and evaluate results and decision support systems.

Of course, this is just one way that Generative AI can be used but demonstrates how its capabilities can be harnessed safely and without any negative repercussions.

But as the industry gets to grips with the technology, many more will emerge and undoubtedly change the game for all stakeholders.