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Agilysys Signs Hospitality Deal with INSPIRE Entertainment Resort

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Agilysys Inc., a leading global provider of hospitality software solutions that deliver High Return Hospitality, announced a meaningful addition to its Asia-Pacific customer portfolio: Mohegan INSPIRE Entertainment Resort (Mohegan INSPIRE), which when completed will be the largest hotel-retail-entertainment complex in South Korea.

Agilysys will deliver multiple hospitality systems to the property, including its core property management (PMS) and point-of-sale (POS) systems. The deal signifies key advancements for Agilysys in the Asia-Pacific region, including its first casino property and large-scale PMS deployment in South Korea.

Projected to open in 2023 as a $5 billion entertainment resort ultimately spanning more than 500,000 square meters, Mohegan INSPIRE is located an hour outside of Seoul and within the Incheon International Airport’s IBC development area, a major hub to Northeast Asia. Once completed, the complex will feature a three-tower luxury hotel with more than 1300 five-star and six-star guest rooms, more than 20,000 square meters of luxury retail space, more than 20 food and beverage concepts, a 20,000 square meter casino, and the largest entertainment arena in South Korea.

Hospitality-focused innovation and the ability to deliver diverse personalised guest experiences at scale were meaningful considerations for the team evaluating systems to span the property.

Ioan Mitulescu, vice president of information technology for Mohegan INSPIRE Entertainment Resort, said: “In order to future-proof our investment, it was important to our team to select a technology provider with extensive hospitality experience, an accelerating pace of ongoing innovation and a commitment to hospitality-focused research and development. Agilysys brings all three to the table, and we look forward to the level of guest engagement and exceptional personalized experiences that we will be able to provide through these integrated and feature-rich hospitality software solutions.”

The Mohegan INSPIRE team selected Agilysys’ Hospitality Cloud solutions in part for interoperability with other systems and the ability to create and maintain a single unified profile for each guest. The systems will help staff understand each guest’s preferences and interests across the many lodging, dining, activity, casino and other entertainment options the property will offer. The technology’s ability to scale easily to accommodate long-term growth while also ensuring a high Return on Experience (ROE) over time by adapting to changing guest and staff expectations also was a deciding factor in the selection.

Agilysys solutions help properties enable the highest ROE through staff-facing functionality that creates more engaged and empowered staff members as well as guest-facing features that ensure experiences at every touchpoint avoid disappointment and create champions so that guests return more often, spend more and post stronger reviews.

“The diversity of experiences that will be available at Mohegan INSPIRE is truly ground-breaking and we are proud to have our hospitality solutions acknowledged as the best choice for serving the broad needs of staff and guests at such an iconic property. Our 100-percent focus on delivering optimal hospitality experiences informs the future-forward research and development that keeps our solutions ahead in terms of versatility, scale and adaptability, all of which are vital to hospitality leaders in the Asia-Pacific region,” said Andrew Cox, APAC managing director for Agilysys.

Asia

NODWIN Gaming appoints former TEC Co-Founder Ishaan Arya as Vice President of Sales & Partnerships

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NODWIN Gaming, the leading South Asian gaming and Esports company, has appointed Esports veteran Ishaan Arya, as Vice President of Sales and Partnerships to bolster its leadership team.

With over a decade of experience, the former co-founder of The Esports Club has played a pivotal role in spearheading some of the country’s largest gaming and Esports events, including The Arena, India’s premier consumer gaming event. His guidance not only propelled The Esports Club to unprecedented heights but also facilitated its expansion beyond India into the markets of the Middle East and Southeast Asia.

In his new role at NODWIN Gaming, Ishaan will focus on enhancing the value of the company’s existing IPs, such as BGMS, DreamHack India, NODWIN India Premiership, Valorant Challengers South Asia, and Comic Con India, ensuring their sustained growth and global audience engagement. He will be working on new brand partnerships, initiatives and innovating IPs as NODWIN Gaming pushes the boundaries in the gaming, esports, and lifestyle segments.

Sharing his thoughts, Ishaan Arya, Vice-President of Sales and Partnerships at NODWIN Gaming, stated, “I am excited to join NODWIN Gaming to contribute to their massive roster of global gaming, esports, and lifestyle events. As one of the top new-age sports media organizations in the world, NODWIN Gaming’s visionary approach and global roadmap have always been top-notch. Alongside a fantastic team, I am eager to utilize my expertise in large-scale gaming events and publisher partnerships to elevate the company to new heights.”

“At NODWIN, we pride ourselves in encouraging our leaders to take ownership in various aspects of the business. As a founder himself, Ishaan not only brings a wealth of knowledge and experience but will also drive innovation and growth across key verticals of our gaming and entertainment segments,” said Akshat Rathee, Co-Founder and Managing Director of NODWIN Gaming.

Since its inception, NODWIN Gaming has cemented its position as a frontrunner in the global gaming and Esports industry. The company has been making significant strides in venturing beyond Esports, recently acquiring Comic Con India, alongside obtaining a 51% stake in the Singapore-based media company Branded.

With experience working with Comic Con India as well as industry giants like NVIDIA, Intel, LG, Lenovo, Dell, JBL & Amazon, in the past, Ishaan will be a key addition to NODWIN Gaming as they drive innovation and progress in the gaming and Esports sector.

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Asia

NOVOMATIC Showcases Exceptional Highlights at G2E Asia in Macao

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This year’s G2E Macao was a great success for NOVOMATIC. The gaming technology leader set new standards in the industry, with innovative products, state-of-the-art technologies and impressive new gaming solutions that were exceptionally well received by visitors and technology enthusiasts alike.

NOVOMATIC showcased its internationally acclaimed DIAMOND X cabinets and introduced new gaming content. The sophisticated J-curved DIAMOND X 1.55J featured the XTENSION LINK Volume 2, a high-performing Linked Progressive title with five new games, including internationally popular titles such as Golden Book of Ra and Golden Charming Lady in their exclusive XL versions. CASH FLOOD Link, another fan favourite, was also presented in the DIAMOND X 1.55J cabinet. This new Linked Progressive includes the titles Secrets of Wealth, Magic Cleopatra, and Roll on Fire – a trio that ensures three times the excitement on the gaming floors.

The multi-screen DIAMOND X 2.32/3.32 also attracted lots of attention, featuring the latest Linked Progressive Superia GOLDEN LINK Volume 2. This Jackpot offers a captivating gaming experience and golden winning chances with five new games, including Mermaid Beauty, Shanghai Club, Queen of the Night Magic, Empress Sissi, and all time NOVOMATIC favourites such as Golden Book of Ra and Golden Charming Lady.

A standout feature of NOVOMATIC’s presentation at G2E Macao was the brand new ETG solution, NOVO UNITY PRO. This advanced system enhances the casino floor with unparalleled functionality and flexibility to meet the demands of the future, enabling the integration of electronic live games such as SicBo and Baccarat as well as Roulette, Poker, Black Jack and slot games across numerous player stations. The innovative Simultaneous Betting functionality promises a new level of game engagement for players and offers the option to play up to three electronic live games at the same time.

The NOVOVISION casino management system revolutionises casino operations with an extensive range of features that go far beyond traditional accounting, jackpots, player tracking, cashless and TITO transactions. NOVOVISION also introduces biometric technologies for player recognition as well as access and payment solutions, setting new standards for the management of gaming operations.

Thomas Schmalzer, VP of Global Sales and VP of Product Management at NOVOMATIC AG, said: “As one of the most important trade shows for the Asian market, the G2E in Macao was an exceptional opportunity for NOVOMATIC to connect with our customers and expand our market presence. We are very pleased with our continuous growth in Asia and are proud to have presented a powerful portfolio of products and solutions at the trade show. We are looking forward to further strengthening our position as an industry leader using a specific product strategy and content tailored for the local markets.”

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Asia

PAGCOR CHIEF: BANNING IGLs COULD CAUSE BIGGER PROBLEMS

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The Philippine Amusement and Gaming Corporation today said outlawing Internet Gaming Licensees or IGLs, previously called POGOs (Philippine Offshore Gaming Operators) could cause bigger problems since it would drive legitimate operators underground.

“If this happens, it would become harder for us to monitor them, and the number of illegal operators would grow and pose a bigger headache to our law enforcement authorities,” according to PAGCOR Chairman and CEO Alejandro H. Tengco.

“On top of these, the government will lose potential revenues of more than Php20 billion annually, without any guarantee that illegal activities will stop,” he said.

Mr. Tengco said it is very likely that when legitimate operators are banned, they will simply hide and vanish, bringing with them their gaming equipment like computers and machines and simply continue to operate without government monitoring and supervision.

“We have no guarantee that, once we ban the legitimate operators, they will simply close shop and return to their countries of origin where they are likely to face prosecution and jail, or worse,” he said.

“So they will just go underground here in the Philippines and continue operating,” the PAGCOR chief said. “Worse, they could join those who are engaged in illegal activities like scamming, hacking and other cybercrimes, which would cause bigger problems to us.”

“Once they are underground, we lose control over them,” Mr. Tengco said.

Despite this, the PAGCOR chief said the agency will respect whatever decision Congress will make on the issue.

“It is the prerogative of our lawmakers to outlaw IGLs, if they believe it will solve our problems.

“However, for us, the real problem are the criminal syndicates masquerading as POGOs. It is only through intensified law enforcement and the cooperation of all sectors that we would be able to address the problem of criminality,” Mr. Tengco said.

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