Latest News
What makes a great online casino
As we move into 2023, the digital gambling market continues to expand. As more companies ponder innovative ways to obtain a footing in the market, an increasing number of established operators are reaping the benefits of setting themselves up in this space.
There isn’t just one specific characteristic that distinguishes a great online casino from a good one. A few variables determine what casinos stand out from their rivals and why they attract more activity to their websites and mobile apps.
Our mission today is to identify what makes a great casino stand out online. We will discuss the things to look out for and some of the things you should avoid.
Due to the size and scope of the online gaming industry, it is crucial to sift through the mountain of online providers so that you settle on one that knows how to operate successfully within the space.
Unfortunately, some casino operators aren’t operating in good faith and just want your money and custom. They place very little time and emphasis on the importance of you as a customer, and this can be reflected in their overall business model.
With more countries looking to loosen digital gambling legislation, there’s no better time to enter this space. While it continues to become more competitive, there are millions of news users who are still being introduced to the market yearly.
This isn’t just the case in Europe either. Many states in America have also begun to loosen their legislation regarding online gambling.
Good customer service
This point can be made as a broader characteristic of a good business. Good customer service is vital when you’re gambling online using your money and need assistance quickly. It could determine whether you will use the gambling provider again.
Unique service and experience are what will lead to repeat custom. It will also plant the seed for gambling customers to discuss the quality of the operator in a positive light.
For instance, if your transaction doesn’t go through or you have withdrawal issues, you want to resolve the matter urgently. If you have been lucky enough to make a decent profit while gambling, you do not want to wait for days or weeks to receive your money.
This is one of many characteristics you should look out for though. A solid provider should be available instantly. There are several ways they can do this.
Most providers make it possible to contact them by e-mail, live chat or a telephone service that allows you to speak to someone directly – regardless of the time of day.
If your query can be resolved immediately, it will give you more faith that they are operating a business model that works and values you as a customer.
Conversely, if you must wait days for an e-mail response that isn’t personal and doesn’t resolve your issue, you will likely take your custom elsewhere.
There’s no shortage of online casino providers, so just one bad experience can drive you straight to another provider.
Easy deposits and withdrawals
You’d have to be unlucky to find an online casino that has issues with deposits. This is one thing that a digital casino needs to get right to provide a seamless experience. If they have any issues with deposits, it could cost them thousands of pounds per hour.
Unfortunately, you are more likely to have issues with withdrawals. Withdrawals are often slower due to security and identity verification requirements, but it can still be very frustrating. Some providers can verify you quickly, and some may take several weeks.
This ties into our first point, but if you need to wait for weeks to receive your money, you will likely seek out the service of another provider if you are still waiting for access to your winnings.
It is important to note that this is only sometimes the operator’s fault. It can sometimes be due to your bank looking to complete further security checks. As a customer, you want the issue resolved as quickly as possible.
If the provider can get this sorted for you efficiently, you will likely highlight the quality of the response with your friends and family or via an online review. This all points in the direction of a high-quality online casino.
Good online reviews
Our previous point leads us nicely to this point. This is something that you can apply to any business that has an online presence.
For example, if you are in a new town or city and looking for a place to eat, you will likely check out the online reviews to see which is the highest-rated restaurant that takes your fancy.
The same applies to online casinos; you can find plenty of reviews online due to the number of operators in this space. You can locate several reviews via social media. However, there are other things you should consider.
A small section of social media users isn’t exactly the strongest indicator of the quality of a digital casino. However – it can often point to whether they are a good provider.
Customers are more likely to post when they have had a negative experience, and there isn’t an operator out there that hasn’t had at least one aggrieved customer over a number of years.
However, if you are looking online to see whether a company is reputable and you find pages and pages of negative experiences, it is best to avoid that particular company.
Offers
If you sign up for a new casino operator, you will likely be offered introductory offers. This can range from free spins to cash deposits. These offers aim to ensure that you can take advantage of more playing time.
By spending more time on the provider’s site and using their offers, you can experience more of what they offer.
Some of these offers will depend on playing a huge number of spins, and sometimes the provider will pay out any winnings you receive in tokens instead of actual currency you can withdraw.
Some operators will bury these terms in the small print, so it is important to determine if this is the case for your introductory offer before you deposit money with the site.
Conclusion
It is crucial to note that the points discussed today are only some of the things you should consider when searching for a great online casino. They are important points, and you should factor them into your decision about the gambling operator you use.
Performing the correct amount of research before settling on which operator will receive your hard-earned cash is a crucial decision. In addition, you should always keep your gambling fun.
The provider should allow you to set a time-out or deposit limit. When these tools are available, it shows that the provider has emphasized customer care.
If you are in a position where you need to utilize these tools because you are gambling too much, then you should seek out the help of a professional who can try and help you stop chasing your losses and problem gambling.
Latest News
Trading cards – A Hidden Casino Game?
Every single one of us must have experienced at least once the thrill of tearing open a trading card pack, the quality of the feeling is undeniable; one might even say the anticipation of maybe uncovering a rare card creates a rush quite similar to that we can experience while playing the usual casino games, but perhaps in a more innocent fashion. This playful activity has known a pretty amazing increase in popularity throughout time, with brands such as Pokémon and Magic: The Gathering leading the charge. There are many aspects different to actual gambling activities, perhaps the most important of them all is that opening card packs is accessible to all ages, so even your nephew or son has or will have experienced the thrill at some point.
In the late 1990s, Pokémon cards became a huge phenomenon, captivating both the hearts of children and adults. Magic: The Gathering, which started its story in 1993, laid the groundwork for collectible card games with cool strategies and rare cards that could be attained for high prices. Today, the market for rare trading cards is surreal, with some individual packs selling for as much as $15,000. The chance of pulling a rare card from these expensive packs makes the collecting more similar to playing a casino game.
Another example would be trading cards with football players (especially during major competitions, such as the World Cup). During the timeframe of the event, it’s usually a huge thrill for people of all ages to start collecting cards with their favourite players. Even following the event and years later, you can find such cards at huge prices.
Continuing the parralel, both activities involve an element of chance and the potential for significant reward or even bigger disappointment. The excitement of possibly uncovering a rare card mirrors the anticipation felt when spinning a roulette wheel or playing a hand of blackjack. This comparison raises the question: Is really opening trading card packs a form of gambling?
In many jurisdictions, gambling is strictly regulated to protect vulnerable individuals, especially minors. However, purchasing trading card packs remains largely unregulated, and children can easily participate everywhere in the world. The ethical implications are significant. Without age restrictions or oversight, children are exposed to the same dopamine-inducing mechanics that make casino games so addictive. Some might feel that this exposure could influence their behavior on long term, potentially leading to unhealthy habits, related to the feeling of seeking for rewards and taking risks.
Trading cards is a global thrill. The phenomenon is not isolated to Western cultures. In Japan, for instance, the lines between gaming and gambling blur even further. There are many type of games similar to standard slots, which are available to a broader audience, even young people. There is a tendency to somewhat normalize gambling for all ages.
The presence of this chance based type of experience in entertainment suggests that gambling might be an almost biological part of human nature. From ancient dice games to modern casino games, people have always been drawn to activities that offer an amount of uncertainty.
There are some questions arising from the lack of regulation in the trading card market, we should perhaps address consumer protection and the responsibilities of game manufacturers. Should there be age restrictions or warnings similar to those found in casinos? As the line between gambling and gaming continues to blur, society must consider the potential long-term effects on behavior and ethics, especially among younger generations.
As we’ve seen, there are many common aspects of trading cards and different casino games, such as thrill of the feeling, the rarity of the win, the potential very high win etc. Perhaps regulators should consider re-evaluating how these activities are perceived and under which gaming category they should be placed. Is it an innocent thrill or it could lead to a more clear of future gambling activity as an adult?
Latest News
Kambi reveals expanded product suite, becoming the home of premium sports betting solutions
Kambi’s enhanced product portfolio, showcased on its new-look Kambi website, leverages its flagship Turnkey Sportsbook to deliver revenue-driving standalone services such as Odds Feed+
Kambi, the home of premium sports betting solutions, is leveraging the power of its market-leading Turnkey Sportsbook to bring a range of unrivalled, revenue-driving sportsbook products to market.
Expanding beyond its flagship Turnkey Sportsbook, Kambi’s product portfolio now includes its Odds Feed+ service, which provides operators with access to its extensive library of high-quality odds, delivered through a single API integration.
Through Odds Feed+, operators can tailor and continuously adjust their odds package to meet their strategic needs, with Kambi’s odds uniquely benefiting from being born out of the world’s most powerful Turnkey Sportsbook, sharpened by billions of data points from across the globe.
Odds Feed+ is also offered with event resulting and bet settlement as standard and can be further enhanced with additional revenue-driving services such as Offering Compliance and enhanced Trading Tools.
Kambi’s full portfolio of premium sports betting solutions now comprises:
- Turnkey Sportsbook: The world’s leading end-to-end sportsbook solution trusted by more than 40 operators across the globe to deliver growth and regulatory certainty
- Odds Feed+: Create a bespoke package from Kambi’s library of high-quality odds, delivered via a seamless single integration into your existing sportsbook
- Managed Trading: Delivers the full power of Kambi’s trading and risk management capabilities with access to Kambi’s Trading Tools for even greater control
- Bet Builder: An award-winning product with unrivalled combinability across sports with live and cash out functionality enabled
- Esports: Complete package of esports products, including streaming, data, odds feeds and widgets delivered by Kambi’s esports-focused division Abios
- Front End: Flexible, customisable front-end solutions from Kambi’s front end division Shape Games, offering operators the tools to deliver seamless and engaging user experiences
- Sportsbook Platform: The industry’s number one multi-tenant Sportsbook Platform, known for its reliability, scalability and unmatched performance
Kambi’s product portfolio is the latest milestone in the Company’s modularisation strategy and is presented as part of its new-look Kambi website, with Kambi also set to showcase its expanded portfolio at next week’s G2E exhibition.
Werner Becher, CEO of Kambi, said: “Kambi is excited to bring Odds Feed+, along with our expanded suite of premium sports betting solutions, to market. Our portfolio, which benefits from our leading Turnkey Sportsbook, underscores our commitment to elevating partner sportsbooks and expanding our addressable market. We look forward to showcasing our solutions at the upcoming G2E exhibition and further establishing ourselves as the home of premium sports betting solutions.”
Kambi’s expanded portfolio will be exhibited at G2E in Las Vegas, October 7-10 2024, at booth 2230.
Conferences in Europe
The Top Operators, Affiliates, and Affiliate Programs Head to the European Gaming Congress 2024
As the European gaming landscape continues to evolve at breakneck speed, all eyes are on the European Gaming Congress (EGC) 2024—an event that has solidified itself as one of the premier networking and knowledge-sharing platforms in the iGaming and affiliate marketing industries. Hosted in Warsaw this year, the event is set to bring together some of the most influential operators, affiliates, and affiliate program leaders to tackle the pressing challenges and opportunities the industry faces today.
With C-level executives and founders from leading gaming companies across Europe in attendance, the EGC 2024 is a must-attend for anyone looking to stay ahead of market trends, new technologies, and regulatory changes. Let’s take a closer look at some of the top CEOs and Co-Founders who will be joining the conversation, shaping the future of the industry, and driving the narrative at this year’s Congress.
Key Industry Leaders Attending EGC 2024:
Tomasz Szymanski – CEO at Betwinsoft
As the CEO of Betwinsoft, Tomasz Szymanski has positioned his company as a major player in the iGaming solutions space. Known for its advanced betting software and cutting-edge technology, Betwinsoft continues to lead innovations in sports betting and casino games.
Marina Astrautsova – CEO at BGaming
BGaming has quickly become one of the most dynamic and creative content providers in the iGaming world, and Marina Astrautsova is at the helm of this success. As CEO, Marina has overseen the company’s rapid expansion into new markets while maintaining its focus on delivering engaging, high-quality casino games.
Aneta Tylicka – CEO at Bukmacherska/Fuksiarz.pl
As the CEO of Fuksiarz.pl, Aneta Tylicka leads one of Poland’s most successful sportsbooks. Under her leadership, Fuksiarz.pl has seen impressive growth in the competitive Polish market. Aneta’s participation in the Congress is an exciting opportunity for affiliates and operators alike to gain insight into how localized strategies can capture market share and improve user engagement in regulated markets.
Piotr Rogowski – CEO at ETOTO Poland
ETOTO is a leading sports betting platform in Poland, and Piotr Rogowski has been instrumental in shaping its trajectory.
Marcin Doszczeczko – CEO at LVBet
Leading LVBet, one of Europe’s most trusted and recognized betting platforms, Marcin Doszczeczko is no stranger to navigating regulatory changes while ensuring operational excellence. At EGC 2024, Marcin will likely address the importance of adaptability in a rapidly evolving market and how LVBet continues to thrive by combining technology with a customer-first approach.
Adam Lamentowicz – CEO at Polish Gaming Chamber
Representing the broader interests of Poland’s gaming industry, Adam Lamentowicz heads the Polish Gaming Chamber and is a critical voice in regulatory affairs. With his background and influence, Adam’s contributions at the EGC will be vital in understanding how gaming companies can work collaboratively with regulators to foster growth, innovation, and responsible gaming.
Filip Sosnowski – CEO at SB Software
As the driving force behind SB Software, Filip Sosnowski has played a pivotal role in delivering innovative betting and gaming solutions. SB Software has become known for its robust technology, which helps operators streamline their operations and enhance user experiences. Filip’s insights will no doubt cover the intersection of software innovation and business scalability, topics critical for iGaming operators.
Dariusz Łęczyński – CEO at STATSCORE
STATSCORE is renowned for its cutting-edge sports data and analytics solutions, and Dariusz Łęczyński has been leading the charge. His appearance at the EGC will likely revolve around the growing importance of data-driven decision-making in sports betting and gaming.
Marcin Giera – CEO at Totalbet
Totalbet, another dominant player in the Polish betting scene, is led by Marcin Giera, whose expertise spans both operational leadership and regulatory compliance.
Lukasz Seweryniak – Country Manager at SUPERBET Poland
As the Country Manager for SUPERBET Poland, Lukasz Seweryniak plays a pivotal role in steering the company’s success in the Polish market. Superbet is well-known for its innovative customer engagement strategies, and Lukasz will bring valuable insights on balancing growth with regulatory compliance in a fast-paced environment.
Stanisław Szostak – CEO and Founder at Astral Forest
Leading Astral Forest, a data analytics and consulting agency, Stanisław Szostak has deep experience in leveraging data to optimize operations, marketing, and compliance for iGaming operators. His appearance at the EGC promises to shed light on the importance of data governance and how it can shape the future of responsible gaming.
Adam Gontarz – CEO at CrustLab
CrustLab, under Adam Gontarz’s leadership, specializes in building software solutions for iGaming platforms. Adam’s insights on optimizing digital infrastructures and developing scalable iGaming products will be a valuable contribution to discussions on tech innovation in gaming.
Bartek Borkowski – CSO / CEO and Co-Founder at createIT.pl
Bartek Borkowski heads createIT.pl, a tech solutions provider with a strong focus on iGaming. His experience in crafting tailor-made solutions for operators will provide useful insights into the role of technology in shaping customer experiences and improving operational efficiency.
Irakli Davarashvili – CEO & Co-Founder at Promofy
As the Co-Founder of Promofy, a company that specializes in influencer marketing for the gaming sector, Irakli Davarashvili will offer a fresh perspective on how gaming companies can leverage influencer partnerships to boost brand visibility and customer engagement.
Vladimir Malakchi – CEO and Managing Partner at XANADA Investments
Vladimir Malakchi brings a wealth of knowledge in investment and scaling gaming companies. As Managing Partner at XANADA Investments, he has supported various successful ventures, and his insights at the EGC will be valuable for both operators and affiliates looking to scale their businesses effectively.
Alexis Wicén – CEO and Founder at Unibo/Scatters
Alexis Wicén, Founder of Unibo/Scatters, is known for driving innovation in gamification within the iGaming space. Alexis’ thoughts on enhancing player engagement and loyalty through gamification strategies will be highly anticipated at the EGC.
Get Ready for Game-Changing Discussions
The European Gaming Congress 2024 is shaping up to be a game-changing event, where the leading minds of the industry will gather to share insights, strategies, and innovations. This lineup of top CEOs, founders, and industry leaders promises to deliver unparalleled expertise, making EGC the place to be for anyone serious about iGaming and affiliate marketing.
Don’t miss your chance to be part of the conversation—final tickets are available here: EGC 2024 Tickets.
For a full list of attendees and agenda, visit EGC Attendees and Agenda.
-
Gambling in the USA6 days ago
Dealer’s Choice: Uncovering the Truth About Casino Dealer Salaries in 2024, OnlineUnitedStatesCasinos Reports
-
Industry News7 days ago
Industry Investments in Responsible Gaming Reach New High of $472 Million Annually, AGA Study Shows
-
Australia6 days ago
The Star: New Debt Facility Arrangement
-
Latest News6 days ago
Week 39/2024 slot games releases
-
Compliance Updates6 days ago
REEVO Secures Swiss Market Certification – Expanding Opportunities for Leading Brands!
-
Latest News6 days ago
QTech Games partners with SmartSoft Gaming to strengthen its varied offering
-
Latest News6 days ago
UKGC: More than football – A Deep Dive into Euro 2024 Betting
-
Latest News6 days ago
Freebies and Match Bonuses on Jackpot Capital Casino’s ‘God’s Festival’ Singapore Bonus Wheel This Month on three Oriental-themed slots