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What makes a great online casino

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What makes a great online casino
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As we move into 2023, the digital gambling market continues to expand. As more companies ponder innovative ways to obtain a footing in the market, an increasing number of established operators are reaping the benefits of setting themselves up in this space.

There isn’t just one specific characteristic that distinguishes a great online casino from a good one. A few variables determine what casinos stand out from their rivals and why they attract more activity to their websites and mobile apps.

Our mission today is to identify what makes a great casino stand out online. We will discuss the things to look out for and some of the things you should avoid.

Due to the size and scope of the online gaming industry, it is crucial to sift through the mountain of online providers so that you settle on one that knows how to operate successfully within the space.

Unfortunately, some casino operators aren’t operating in good faith and just want your money and custom. They place very little time and emphasis on the importance of you as a customer, and this can be reflected in their overall business model.

With more countries looking to loosen digital gambling legislation, there’s no better time to enter this space. While it continues to become more competitive, there are millions of news users who are still being introduced to the market yearly.

This isn’t just the case in Europe either. Many states in America have also begun to loosen their legislation regarding online gambling.

 

Good customer service

This point can be made as a broader characteristic of a good business. Good customer service is vital when you’re gambling online using your money and need assistance quickly. It could determine whether you will use the gambling provider again.

Unique service and experience are what will lead to repeat custom. It will also plant the seed for gambling customers to discuss the quality of the operator in a positive light.

For instance, if your transaction doesn’t go through or you have withdrawal issues, you want to resolve the matter urgently. If you have been lucky enough to make a decent profit while gambling, you do not want to wait for days or weeks to receive your money.

This is one of many characteristics you should look out for though. A solid provider should be available instantly. There are several ways they can do this.

Most providers make it possible to contact them by e-mail, live chat or a telephone service that allows you to speak to someone directly – regardless of the time of day.

If your query can be resolved immediately, it will give you more faith that they are operating a business model that works and values you as a customer.

Conversely, if you must wait days for an e-mail response that isn’t personal and doesn’t resolve your issue, you will likely take your custom elsewhere.

There’s no shortage of online casino providers, so just one bad experience can drive you straight to another provider.

 

Easy deposits and withdrawals

You’d have to be unlucky to find an online casino that has issues with deposits. This is one thing that a digital casino needs to get right to provide a seamless experience. If they have any issues with deposits, it could cost them thousands of pounds per hour.

Unfortunately, you are more likely to have issues with withdrawals. Withdrawals are often slower due to security and identity verification requirements, but it can still be very frustrating. Some providers can verify you quickly, and some may take several weeks.

This ties into our first point, but if you need to wait for weeks to receive your money, you will likely seek out the service of another provider if you are still waiting for access to your winnings.

It is important to note that this is only sometimes the operator’s fault. It can sometimes be due to your bank looking to complete further security checks. As a customer, you want the issue resolved as quickly as possible.

If the provider can get this sorted for you efficiently, you will likely highlight the quality of the response with your friends and family or via an online review. This all points in the direction of a high-quality online casino.

 

Good online reviews

Our previous point leads us nicely to this point. This is something that you can apply to any business that has an online presence.

For example, if you are in a new town or city and looking for a place to eat, you will likely check out the online reviews to see which is the highest-rated restaurant that takes your fancy.

The same applies to online casinos; you can find plenty of reviews online due to the number of operators in this space. You can locate several reviews via social media. However, there are other things you should consider.

A small section of social media users isn’t exactly the strongest indicator of the quality of a digital casino. However – it can often point to whether they are a good provider.

Customers are more likely to post when they have had a negative experience, and there isn’t an operator out there that hasn’t had at least one aggrieved customer over a number of years.

However, if you are looking online to see whether a company is reputable and you find pages and pages of negative experiences, it is best to avoid that particular company.

 

Offers

If you sign up for a new casino operator, you will likely be offered introductory offers. This can range from free spins to cash deposits. These offers aim to ensure that you can take advantage of more playing time.

By spending more time on the provider’s site and using their offers, you can experience more of what they offer.

Some of these offers will depend on playing a huge number of spins, and sometimes the provider will pay out any winnings you receive in tokens instead of actual currency you can withdraw.

Some operators will bury these terms in the small print, so it is important to determine if this is the case for your introductory offer before you deposit money with the site.

 

Conclusion

It is crucial to note that the points discussed today are only some of the things you should consider when searching for a great online casino. They are important points, and you should factor them into your decision about the gambling operator you use.

Performing the correct amount of research before settling on which operator will receive your hard-earned cash is a crucial decision. In addition, you should always keep your gambling fun.

The provider should allow you to set a time-out or deposit limit. When these tools are available, it shows that the provider has emphasized customer care.

If you are in a position where you need to utilize these tools because you are gambling too much, then you should seek out the help of a professional who can try and help you stop chasing your losses and problem gambling.

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Casino Crypto Giant Bitline Partners with Ciphertrace for Enhanced Compliance in Digital Asset Transactions

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BitLine, the only industry provider for casino chip access directly from digital assets, announced a strategic partnership with Ciphertrace, a global leader in digital asset transaction monitoring known for its technology widely used by governments and law enforcement worldwide.

The collaboration follows recent developments in the digital assets industry, where regulatory actions and leadership changes have been observed. By integrating Ciphertrace, Bitline enhances its capabilities for real-time transaction monitoring and compliance with global regulatory standards. Ciphertrace automates the screening of incoming and outgoing transactions.

Bitline CEO and co-founder Richard Jones stated: “In the context of the Web3 industry today, competition is not just about bringing in a product that solves a problem, it is also about ensuring that we all stay way above the line when it comes to compliance and regulations. We are enthusiastic about this collaborative journey with Ciphertrace, reinforcing our commitment to security, compliance, and the seamless integration of innovative technologies into the digital asset landscape.”

Acquired by Mastercard in 2021, Ciphertrace is a global leader in digital asset transaction monitoring. Trusted by governments and law enforcement, Ciphertrace provides solutions for compliance, security, and risk management in the cryptocurrency space.

Bitline will implement Ciphertrace Traveler to support compliance with “Travel Rule” regulations and FATF recommendations, strengthening efforts against financial crimes. Bitline launched its service in 2023, facilitating direct access to cryptocurrency and digital asset liquidity in just minutes. The Bitline platform can be used in casinos around the world 24/7.

The latest addition of Ciphertrace’s risk threat detection tools underscores Bitline’s commitment to upholding the highest standards within Web3 compliance.

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Unearth Riches and Mystery in Endorphina’s Latest Slot Adventure: Book of Conquistador!

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Get ready for an exhilarating journey into the unknown with Endorphina’s newest slot game release: Book of Conquistador. This game promises to transport players to a world of undiscovered wonders and hidden treasures. The slot launches on January 18th, so stay tuned!

Book of Conquistador is not just any slot game – it’s an adventure packed into a 5-reel, 3-row, and 10-payline format. Designed to immerse players in a thrilling quest, this game takes you on an expedition to uncover secrets buried beneath ancient ruins.

In this gripping adventure slot, players follow a mystical map leading to forgotten treasures, hidden deep within lost temples. The legendary Book of Conquistador, serving as both a SCATTER and WILD, is your guide to untold riches. The reels are filled with symbols of ancient gold coins, golden masks, mysterious maps, exquisite necklaces, and valuable rings – all leading the way to the legendary lost ancient city.

The excitement intensifies with the appearance of 3 or more SCATTER symbols, which trigger 10 Free Games featuring a special expanding symbol. These Free Games maintain the same bets and lines as the initial game and can be retriggered, offering endless possibilities for big wins. The WILD symbol adds an extra layer of excitement, substituting for 9 regular symbols during Free Games, except for the special expanding symbols.

A unique twist awaits players at the beginning of the Free Games feature. A special expanding symbol is randomly selected and hidden inside the Book of Conquistador. When enough of these special symbols appear on the reels, they expand vertically, potentially leading to significant payouts.

For those who like to up the stakes, the Classic Risk Game offers a chance to double winnings up to 10 times. The Bonus Pop feature is also available, adding another layer of excitement to the gameplay.

Open the Book of Conquistador and let the adventure begin! Watch as fortunes unfold and mysteries unravel, one spin at a time.

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Riot Games Announces VALORANT Esports EMEA Partnership With Unilumin

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With the start of the 2024 competitive VALORANT Esports season now underway, we’re proud to announce our partnership with Unilumin, a world leading LED display solution provider!

Unilumin has been instrumental in helping us level up the fan experience at the all-new Riot Games Arena with their industry-leading LED display technology, of which 250 square meters will now feature across the Riot Games Arena in Berlin. We’re so excited to welcome them on board as an official supplier for VCT EMEA, VALORANT Game Changers EMEA, and VALORANT Ascension EMEA.

Unilumin’s screens will light up the stage at the Berlin arena – and their logo will feature across various VALORANT Esports EMEA broadcasts throughout 2024. They’ve supplied display solutions globally from Manchester City’s Etihad Stadium to the Mercedes-Benz Arena, a mere stone’s throw away from us at the Riot Games Arena in Berlin. They’ve also worked with some of the biggest names in entertainment venues and global sports stadiums to illuminate events across the globe with grandstand, perimeter, and centerhung screens alongside scoreboards in major competition venues.

As we continue to level up the fan experience throughout 2024, we know Unilumin is the perfect partner to help us bring the most immersive experience and exciting atmosphere to the Riot Games Arena in Berlin, for our fans.

“Unilumin Sports is pleased to bring our solutions and technologies to the Riot Games Arena in Berlin and be a partner of VALORANT Esports in EMEA”, said Oscar Feng, the Global Director of Unilumin Sports. “We will use our well-designed products and fast response services to cooperate with Riot Games for their events and show the ultimate audio-visual experience to their fans.”

“After working with Unilumin for the refit of the Riot Games Arena, we’re delighted to welcome them as a supplier for our various VALORANT Esports EMEA events in 2024,” said Daniel Ringland, Head of VALORANT Esports EMEA. “Unilumin has helped us enhance the fan experience for those watching from home and joining us on-site, and we can’t wait to use their display technology throughout the season.”

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