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RACING POST ANNOUNCES RESULTS FROM ‘THE BIG PUNTING SURVEY’ OF MORE THAN 10,000 HORSERACING BETTORS IN THE UNITED KINGDOM AND IRELAND

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RACING POST ANNOUNCES RESULTS FROM 'THE BIG PUNTING SURVEY' OF MORE THAN 10,000 HORSERACING BETTORS IN THE UNITED KINGDOM AND IRELAND
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Spotlight Sports Group (SSG), a world-leading technology, content and media company, has announced the results of a major betting survey conducted by the Racing Post, the undisputed home of horseracing content.

The Big Punting Survey received responses from more than 10,400 respondents in the United Kingdom (UK) and Ireland. The survey is believed to be one of the largest surveys of sports bettors ever carried out, and revealed detailed views relating to the current state of horseracing, betting activity and affordability checks.

This unique survey revealed that 17% of UK-based respondents and 13% of Ireland-based respondents have been asked to undertake an affordability check, whereby bettors are asked to provide bookmakers with bank statements and payslips. Of those, 55% refused to provide the financial documentation, and even of those who did provide documents, less than half (38%) were given what they regarded as a satisfactory deposit limit.

Discussing the results of the survey, Racing Post Editor and Group Racing Director, Tom Kerr said: “These results offer startling evidence of the degree to which affordability checks are already affecting a wide range of racing bettors and how few are willing to provide the sensitive financial documents requested by bookmakers. Even when some punters do reluctantly engage with the checks, less than one in two is left satisfied by the process.”

The participants almost uniformly (97%) said that they, rather than the government, regulator, or their bookmaker, are best placed to determine what is affordable to spend on gambling. Of those who haven’t yet been asked to undertake an affordability check, just 12% indicated they would comply with one.

When asked about the utilisation of black market bookmakers, almost 4% of the participants said they had used one in the past 12 months and another 11% know someone who has.

Tom Kerr added: “If you extrapolate these results across the wider racing audience, it creates an ominous picture for the sport and the regulated betting market in Britain. It’s clear bettors are increasingly turning to the black market, where onerous affordability checks are as absent as all other forms of player protection. Based on these findings, it’s likely that tens of thousands of bettors and hundreds of millions of pounds in betting turnover have already shifted to unregulated and untaxed offshore bookmakers.

“Next month’s Cheltenham Festival will see hundreds of thousands of racing fans increase their betting budget for one incredible week of sporting action at the home of jumps racing. However, that increased betting activity will almost certainly result in many of these bettors being subjected to affordability checks, which our polling indicates very few will comply with.

“As such, it’s likely that the 2023 Cheltenham Festival will prove an unprecedented bonanza for black market operators, but a black week for racing, which is seeing its revenue streams dry up as its customers stop betting.

“Under current Gambling Commission guidelines betting operators have no choice but to continue subjecting their customers to these incredibly unpopular affordability checks. It’s critical that the government steps in to provide common sense clarity on what is and isn’t expected by bookmakers before we end up driving yet more customers into the hands of black market operators, doing catastrophic damage to horse racing in the process.”

Compliance Updates

ClearStake awarded ISO 27001 certification cementing its position as a trusted financial risk check provider

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Real-time risk profiling tool provider ClearStake has been awarded ISO 27001 certification, the globally recognised standard for data protection and system security, cementing its position as a trusted provider to the gambling industry.

To qualify for the ISO 27001, ClearStake was required to actively demonstrate the successful deployment and adherence to a robust Information Security Management System (ISMS), as part of a rigorous two-stage accreditation process with an independent auditor.

A key endorsement when expanding across global markets, the certification proves ClearStake’s team is fully compliant with international data protection and security standards, which were most recently updated by the International Organization for Standardization and the International Electrotechnical Commission in 2022.

Martin Burt, CEO at ClearStake, said: “At the heart of what we do at ClearStake is building a secure environment for operators to handle and process data. As such, we are delighted to receive the ISO 27001 certification, which reaffirms our position as a reliable and compliant technology provider.

“This is a vital step in our growth as a company and will give clients further assurance that we operate to the highest standards.”

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ProgressPlay brings forward the future of casino management with revolutionary AI

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Once again, casino and sports platform provider ProgressPlay are ahead of their time with a new wave of technology innovation that has helped the company to attend major shows during 2023 with soaring confidence based on pioneering proprietary technological advances that have featured strongly in annual awards shows.

The company’s future-centred thinking and ambitious AI product development attracted a raft of operators and partners attending last week’s SiGMA Europe in Malta. A raft of casino operators during the show had the opportunity to see firsthand ProgressPlay’s new tech which offers a comprehensive gaming management solution across multiple channels and products.

ProgressPlay’s enhanced iGaming platform provides operators with a powerful real-time AI-driven proprietary flow tool for optimising the performance of an online casino in a dynamic data ecosystem. Real-time player interaction provides compliance teams with the information to manage and interact with players.

Last year, ProgressPlay undertook an ambitious reframe of their technology with new proprietary Responsible Gambling automation and tools at its heart. ProgressPlay’s new platform manages player accounts, payments, bonuses, loyalty programs, fraud prevention and games, using robust tools and analytics.

ProgressPlay Sales Manager Marina Nahhas said: “ProgressPlay’s innovative Responsible Gambling software covers topics like KYC, player activity, affordability levels, and a transparent audit trail. These topics resonate heavily with operators and we were delighted with the level of engagement around this revenue-critical activity during the week we spent in Malta.”

ProgressPlay’s combo sportsbook and comprehensive turnkey solution, including casino platform, player management, payments module, and affiliate software are designed to boost operators seeking to effectively drive both revenue and efficiency with the latest cutting-edge technology.

Over 150 online casino brands have partnered with ProgressPlay covering a unique combination of casino games and sports-betting. ProgressPlay’s sportsbook offers up to 40,000 live betting markets and services across 20 languages while the latest platform offers a slick AI-driven UI/UX, and extensive value-added services alongside thousands of casino games, including slots, online casino, live casino, poker, table games, and sportsbook, across all devices and currencies.

ProgressPlay CEO Itai Loewenstein said: “Commercial agreements are being driven by our breakthrough technology that enables deployment of our AI tools for greater efficiency and revenue-generation. SiGMA Europe has been the last stop in a busy year and we believe that since we first launched our new technology in London at the beginning of the year our sophisticated Responsible Gambling tool has quickly moved beyond the early-adopter stage.”

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Yggdrasil fires up festive fun with Rock Star Santa MultiMax™

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Leading iGaming publisher Yggdrasil has dialled up the Christmas cheer with a hellraising new hit, Rock Star Santa MultiMax™.

A 6×6 grid awaits players, with the cluster pays mechanic requiring five or more matching symbols to be conjoined for a winning spin. Every wining cluster is then removed from the reels, with more icons cascading down from above, and a wild also joins the party.

The multiplier at the top of the reelset will then increase, with the popular MultiMax Game Engagement Mechanic (GEM) swiftly seeing cascades cranked up in volume into massive wins. These can also combine if the cluster straddles reels, for supersonic rewards.

In addition, the Present symbol can land on any spin, awarding up to 100x, 11 free spins, or four extra wilds. This can also include an extra spin or an increased multiplier if it falls during the free spins.

Three or more Golden Ticket Free Spins icons will trigger the bonus round, giving players at least seven spins. During this, the multiplier at the top of each reel does not reset, allowing it to quickly pile up with every winning combination. Free Spins may also be gambled for the chance to win more.

The game also features two separate Buy Bonus options, depending on the jurisdiction, and a Golden Bet option, which increases the chances of a player hitting the bonus for an increased stake.

Rock Star Santa MultiMax is the latest core game developed by Yggdrasil, following recent vibrant releases Defenders of Mystica and Wild Stack Frenzy.

Mark McGinley, Chief Gaming Officer at Yggdrasil, said: “We’ve taken a different approach when it comes to festive hits and introduced the world to our showstopping Santa in our rocking new release, Rock Star Santa MultiMax.

“Incorporating a cluster-pays mechanic is an exciting addition to our portfolio, where we strive to deliver incredible experiences for our players.”

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