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FBM® Foundation donates 1,000,000 pesos and essential goods to Philippine General Hospital patients in Manila

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FBM® Foundation donates 1,000,000 pesos and essential goods to Philippine General Hospital patients in Manila
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Caring knows no distance when it comes to helping others. On March 17th, FBM® Foundation donated 1 million pesos and distributed essential goods to CHILD Foundation Inc. during a visit to the Philippine General Hospital in Manila. This solidarity initiative aimed to directly impact 120 cancer patients on the Pediatric Department and counted on the help of 14 volunteers, as well as the special contribution of two FBM®’s executive board members Rui Francisco, Founder of FBM®, and Renato Almeida, Director of FBM®.

The Philippine General Hospital is one of the most revered medical facilities in the nation, renowned for providing free healthcare services to patients. This institution is financially backed by governmental funds, but deals with demanding operational expenses related to hospital’s medical and maintenance costs. That’s why the latest FBM® Foundation action, along with CHILD Foundation, was so important for the fast and steady recovery of these indigent families.

An impactful presence on a donation so close to home

Every day, children at the Philippine General Hospital deal with challenging health conditions. As giving back to the community is part of what makes a real champion, FBM® Foundation’s Member of the Board of Trustees felt the urge to take part in this initiative and make a difference.

Last March 17th, Rui Francisco and Renato Almeida promptly flew from Malta to the Philippines to personally donate 1 million pesos to the hospital’s beneficiaries, to cover the substantial medical expenses of indigent families. This gesture counted with the participation of the Philippine General Hospital’s Director, Dr. Gerardo Legaspi, and Chairman, Dr. Marissa Lukban, who kindly welcomed all the FBM® Foundation entourage.

“To be part of such a heartwarming solidarity action makes me overly proud of everyone who made this initiative possible. From our volunteers, to our partners and local teams, we are aware our joint efforts can make a big impact in these kids’ lives, but we are the ones ending up feeling overjoyed by these children’s positivity, strength, and power despite all the battles they have been through”, states Rui Francisco.

Besides the monetary offer, FBM® Foundation also distributed medical equipment and supplies to indigent patients with the help of its 14 volunteers, who offered 120 grocery kits, including rice, canned goods, noodles, and milk.

The notable presence of FBM®’s board members in this humanitarian action comes to prove once again the deep commitment of FBM® Foundation in the Philippines to produce real change for those who are dealing with hardship around the country and many other actions are to come.

This solidarity step taken by FBM® Foundation at the Philippine General Hospital in Manila today was a moving experience both for FBM® Group’s representatives, its volunteers, and its beneficiaries, by providing them with the hope of a brighter tomorrow and the motivation to endure challenging times.

Compliance Updates

Hard Rock Casino NL turns to BetComply for Netherlands launch

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Hard Rock Casino NL turns to BetComply for Netherlands launch
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BetComply, iGaming’s most trusted technical and regulatory compliance firm, has partnered with iCasino, securing a Dutch licence for their recently-launched Hard Rock Casino brand.

HardRockCasino.nl operated by iCasino b.v. under a brand licence agreement announced its Netherlands launch at the start of July, having worked closely with BetComply to secure a licence from the Dutch regulator de Kansspelautoriteit (KSA) in May.

The brand will continue to work with BetComply to ensure on-going compliance within the Netherlands framework.

iCasino CEO Paul Strikers said: “It’s hugely exciting to bring such a globally renowned brand to the Dutch market for the first time. We understood early on in the process that operator compliance needed to be one of our highest priorities, and that’s why we enlisted the help of BetComply and its unparalleled expertise in the Netherlands. We thank Mike and the team for their tireless and rigorous support on our successful licence application, and look forward to building upon this partnership in the future; the first step being the application for a sports betting licence.”

BetComply Chief Compliance Officer Mike de Graaff added: “The Netherlands market has attracted some huge international brands over recent months, underlining the opportunities on offer for those who build a deep understanding of their regulatory obligations. We’ve already helped more than a third of all licence holders in the country, and with the KSA taking a proactive approach across all elements of regulation, we’ll continue to support our partners, including iCasino, as market conditions evolve.”

With recent high-profile reports of serious misconduct within the iGaming compliance space, it has never been more important to pick a trusted and reliable partner, both in the Netherlands and elsewhere.

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Why segment players? Slotegrator’s new report has answers

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Personalized, targeted marketing has become a universal business practice — but there’s no universal approach that works for every business. What does it look like for iGaming projects, and where should online casinos and sportsbooks start? Find out in Slotegrator’s new report.

At the end of the day, every business has the same main goal: revenue. In a sector as competitive as online gambling, businesses do everything they can to boost profits.

One of the most effective strategies they can use is personalized marketing. It’s become clear that personalized, targeted marketing is the best way to drive customer engagement, creating a growing base that will keep profits coming in the long term. Slotegrator’s research has found that the foundation of a well-informed, well-designed marketing strategy is player segmentation.

 

Faruk Aydin, Chief Revenue Officer at Revpanda, Slotegrator’s partner, comments on this topic:  “Player segmentation is key to keeping players engaged and loyal in the iGaming world. By diving into the data, we can group players into categories like high rollers, casual gamers, and those at risk of leaving. This lets us create marketing strategies that speak directly to their interests. High rollers, for example, love exclusive VIP programs and personalized rewards, while casual gamers respond well to fun onboarding experiences and regular in-game perks. When players feel understood and valued, they’re more likely to stick around and enjoy their time with us. Going a step further, it’s important to look at what really drives different player groups, beyond just age or location. By understanding their motivations and frustrations, we can craft more personalized and engaging communication.

For instance, our email campaigns can be tailored to offer relevant content and promotions that fit each player’s gaming style. This level of personalization helps build a stronger connection, reduces the chances of them leaving, and turns them into loyal, active players. In the end, player segmentation isn’t just about marketing—it’s about creating a better, more enjoyable experience for everyone.”

Giving players what they want is key to keeping them on your platform, and the best way to do that is careful analysis of their behavior. Aside from basic statistics about player status, like new, active, and churned, a good CRM system can offer more detailed parameters, like how often they play, their average bet, their average deposit, and more. This kind of information can help operators come up with strategies to improve retention rates.

Player segmentation helps operators to:

 

  • Streamline operations: First of all, segmentation saves time by allowing bulk actions and analysis of groups of players by one or more common attributes — meaning less manual work and better-optimized resources.
  • Personalize the player experience: Once you’ve pinpointed a player segment’s preferences, you can offer them content and promotional offers they’re more likely to enjoy.
  • Organize marketing campaigns: Knowing players preferences helps operators to deliver relevant messages.
  • Enhance player retention: Targeted marketing leads to higher retention — personalized loyalty programs and an individualized approach to player support will give players a feeling of being taken care of.
  • Build trust: Identifying and protecting vulnerable players by limiting their actions, and adjusting anything that doesn’t work will help create a good reputation for your online casino.

 

“Segmentation is always happening, whether we realize it or not. It’s important to identify your target audience and include a clear plan in your product development strategy that considers their interests. Knowing who you’re working for makes it easier to create and improve,” notes William Sarto, PR & Marketing Specialist at CasinoRIX.

“Users can be segmented based on clear indicators: where they’re located, how much they deposit (whether they’re VIPs or regular players), and their language preferences. These factors are straightforward and need no further explanation.”

Taking an example of affiliates, CasinoRIX further comments: “As affiliates, our focus is on a personalized approach to enhance the entire player experience. We provide a Personal Manager who is available 24/7 (our own customer support), allowing us to gather real-time feedback from customers and address their specific needs promptly. By analyzing this data, we gain better insights into potential players’ needs and can take proactive steps. We categorize our data based on inquiries, focusing on:

       – Bonuses

       – Deposit and withdrawal speed and methods

       – KYC (Know Your Customer) queries

 

A personalized approach increases a player’s lifetime value and helps establish loyal relationships.”

User segmentation is a common practice in any business that has to deal with a huge amount of user data. Grouping your users by activity, gender, age, traffic source, payment methods, language, and other parameters, will help you draw conclusions about your business and make data-driven decisions.

Let’s say you find out that you have a group of players under 35 years old that is more active when there is a unique new game out, and prefers to pay with crypto — your possible conclusion might be that you should add more innovative games for your tech-savvy audience, like esports, and send this group an email with announcement.

A new downloadable report from Slotegrator defines four types of segmentation: demographic, geographic, psychographic, and behavioral.

Geographic segmentation groups players by location, demographic segmentation groups them by categories like age or gender, and psychographic segmentation by beliefs and values. Behavioral segmentation, the most effective for online casinos, groups users according to their habits or actions, meaning that everything they do on an online casino platform becomes a basis for operators’ decisions.

Download this report from Slotegrator’s website and learn more about how to segment players according to their status, what they bet on, when and how much they bet, why they play and how loyal they are, and create personalized campaigns and offers to let players know that you care about them.

 

ABOUT THE COMPANY

Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators.

The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.

The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting.

Slotegrator also provides consulting services in gambling license acquisition and business incorporation.

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Stretch Network Announces Revamped Regular Tournament Schedule

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Stretch Network Announces Revamped Regular Tournament Schedule
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Following the conclusion of the thrilling Total KO Series (TKO) in Progressive KO format, featuring a prize pool of €333,000 from July 10 to 28, 2024, Stretch Network is excited to announce the launch of its revamped regular tournament schedule.

Starting on July 29, 2024, players can look forward to an array of new and exhilarating tournaments.

Key Changes:

  • Complete Overhaul of Regular Tournaments: All current regular tournaments will be replaced with new, exciting options. (See attached schedule for details.)
  • New Daily Main Event – LEGEND: Featuring a €5,000 prize pool with a €35 buy-in, running from Monday to Thursday.
  • New Weekly Tournament – The BIG: Offering a €7,500 prize pool with a €35 buy-in, every Friday.
  • New Weekly Tournament – PRIME: Boasting a €20,000 prize pool with a €55 buy-in, every Saturday.
  • New Monthly Tournament – The KING: With a substantial €50,000 prize pool and a €55 buy-in, every last Saturday of the month.
  • New Monthly Tournament – Omaha Main: Featuring a €5,000 prize pool and a €55 buy-in, every last Saturday of the month.
  • New Phase Tournaments – MONSTER STACK and Micro SLAM: Held every Sunday, with daily phases throughout the week allowing players to accumulate stacks without any cap.
  • Mini PRIME and Mini King: These new mini main events will be held weekly and monthly on Saturdays.
  • New Omaha Tournaments: Omahology and Omaha Main have been added to our exciting lineup.
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