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How Kiosk Terminals are Revolutionising the Sports Betting Experience

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In recent years, sports betting kiosks have emerged as powerful tools reshaping customer engagement in the gambling industry. Beyond the obvious advantage of reducing reliance on human resources, these terminals offer a plethora of features that enhance the overall betting experience. Expert on the subject, Kenneth Larsen, from KT Group explains how kiosk terminals are revolutionising sports betting for customers, sportsbooks and bookmakers alike.

Accessibility and Convenience

Sports betting kiosks provide a critical bridge between the digital and physical worlds for many consumers. For audiences less accustomed to mobile apps and websites, standing at a kiosk inside a betting shop allows them to place bets in a familiar way. The tangible interface – choosing odds and amounts on a screen right in front of them – is more comfortable than tapping on a tiny phone or navigating an old fashioned bookmakers betting slip. Additionally, kiosks expand access to sports betting for older demographics who have been wagering at live events for decades. These customers may carry cash and desire an in-person experience rather than uploading funds to an online account.

Kiosks enhance live betting opportunities for all patrons at a betting shop. Games are broadcast on the numerous television screens, allowing bettors to watch the action. If they see a shifting momentum or new development, they can walk right over to a kiosk and wager in real-time. This seamless option perfectly complements the excitement of viewing major sports matches. It feeds into the emotions and instant reactions that sports inherently create. While mobile apps provide convenience for live betting as well, nothing quite rivals being in a retail betting area with a physical kiosk steps away.

Cost-Effective Technology and Personalised Control

One of the primary benefits of sports betting kiosks is their reliance on technology, which greatly reduces labour costs associated with staffing ticket windows. Rather than employing dozens of tellers to handle in-person betting, sportsbooks can operate kiosks with a small team dedicated to oversight and maintenance. For example, by having IT professionals on-site to troubleshoot issues and ensure system integrity, sportsbooks provide quality assurance without the high overhead of multiple customer service representatives.

Furthermore, kiosks foster an enhanced customer experience through their ability to offer personalised promotions and bonuses. Bettors can log into their accounts on the kiosks to redeem special offers based on offers, betting history, and other factors. This level of customisation is only possible through the power of the back-end account management software. It would be extremely difficult for human tellers to provide the same tailored experience users enjoy on self-service kiosks.

So while the machines handle the transactional workload, sportsbooks can focus their staff on hospitality, VIP services and overall customer engagement. This approach streamlines operations from a business standpoint while letting customers feel like valued individuals. The combination of automated kiosks and dedicated ambassadors thereby maximise both efficiency and client appreciation simultaneously.

Marketing and Communication Tools

Sports betting kiosks serve a dual purpose for operators. When patrons are actively placing wagers, they provide a self-service betting platform with all the perks of speed, convenience and personalisation. But kiosks also moonlight as sophisticated marketing tools even when idle.

These terminals have the ability to deliver targeted messaging and dynamic content to engage customers across the floor. For example, kiosks can stream live odds, highlights and betting lines even if no one is currently using them to bet. This keeps patrons immersed in the action when taking a break from actively wagering. Additionally, kiosks rotate promotional ads and showcase special competitions to incentivise more engagement.

The most modern kiosks even analyse customer data and display personalised offers when loyal patrons approach after logging in. This could include deposit matches, risk-free bets, special event invites and more. Basically, kiosks give operators a chance to extend their messaging beyond screens around the venue. They become a direct line of communication to customers.

This secondary functionality means kiosks provide value even when not transacting bets. From immersive content to data-driven messaging, they constantly engage customers and promote the brand. This fosters loyalty and ultimately drives more wagering revenue when idle moments turn active once again.

Security and Compliance

Sports betting kiosks incorporate rigorous security measures on both the hardware and software levels to ensure a safe, regulated environment for customers. These terminals must comply with all relevant jurisdictional gambling policies, which are programmed directly into each unit. Sophisticated age verification technology instantly checks IDs against government databases to confirm legal betting age upon account creation. This automated restriction right at the kiosk minimises any risk of underage access and keeps operators fully compliant.

In terms of data protection, kiosks transmit all transactions and user data through enterprise-grade networks secured by best-in-class encryption. Anti-tampering sensors also help detect potential manipulation. Only certified gambling regulators have access to extract reports adhering to strict protocols. These embedded safeguards provide transparency while protecting patron privacy simultaneously.

By emphasising security and compliance as core components, sports betting kiosk technology fosters a worry-free environment for responsible betting. Customers can enjoy placing bets with the confidence that their information and transactions are kept safe through cutting-edge cybersecurity and ID verification. This peace of mind then encourages customers to fully engage without reservation.

User-Friendly Interface and Payment Options

Sports betting kiosks offer an intuitive and streamlined wagering process that many patrons find more user-friendly than old-school methods. The days of memorising obscure rotation numbers to place each individual bet are long gone. Now bettors simply navigate an easy touchscreen interface to build their wagering slips. Each sport, league, and game is clearly organised by date and time. Kiosks even allow filtering by bet type, so players can instantly zero in on moneylines, over/unders, props and more.

In terms of payment, kiosks accommodate every potential option to create a smooth, hassle-free experience. Of course, cash is accepted for customers who prefer old fashioned bills and coins, but the majority of bettors take advantage of cashless methods right at the kiosks. Debit/credit cards, prepaid gift cards, winning ticket vouchers, and account funds are integrated payment methods. Many kiosks even support Apple Pay, Google Pay, and other mobile wallet tapping.

With this combination of intuitive visual interfaces to place wagers and multi payment flexibility, sports betting kiosks remove all friction from the equation. Getting in the action is as simple as a few screen touches and a card tap. It’s a world away from the hands-on assistance and confusing processes needed at live ticket windows. Kiosks deliver user-friendliness through and through.

So, to surmise, sports betting kiosks have become a game-changer in the gambling industry, offering a cost-effective, convenient, and secure platform for users to engage with their favourite sports. With features like real-time odds, personalised recommendations, and secure transactions, these terminals not only streamline operations for operators but also empower bettors with a seamless and enjoyable betting experience. As technology continues to advance, the role of sports betting kiosks in shaping the future of customer engagement in the gambling industry is undoubtedly significant.

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BOS agrees with KV’s/KO’s advertising assessment of “Trisskrapet” in TV4

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The Swedish Trade Association for Online Gambling (BOS) agrees with the Swedish Consumer Agency’s (KV) and the Consumer Ombudsman’s (KO) assessment that the daily scratch card commercial “Trisskrapet” in TV4 is an advertising feature, and thus not an editorial feature. BOS welcomes that KO is now ending that part of the process.

If Svenska Spel does not stop the advertising elements, BOS looks forward to KV following up on its earlier call to Svenska Spel to comply with the provisions on advertising identification and broadcaster declaration in section 9 of the Marketing Act and the information obligation in ch. 15. Section 3 of the Gambling Act with information on the 18-year-old age limit and where to turn in case of gambling problems.

– The Swedish gambling market must be characterized by a high level of consumer protection. A cornerstone of good consumer protection is that people are clear about what constitutes gambling advertising, i.e. that they are not tricked into thinking that an advertising feature would instead be an editorial feature. The daily “Trisskrapet” on TV4 has been anything but clear on that point, and we welcome that KO now finally establishes that the features constitute advertising and nothing else, says Gustaf Hoffstedt.

– Now it remains for Svenska Spel to introduce the mandatory consumer protection labelling of Trisskrapet. Since the company has not shown any excessive eagerness to introduce this voluntarily, KO should ensure that this happens as soon as possible. Every day and every “Trisskrapet” that does not contain the mandatory consumer protection label is another lost day for a safe and secure gambling market, Gustaf Hoffstedt concludes.

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Expanse Studios Launches in Bulgaria with Inbet

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Expanse Studios, a leader in online gaming innovation, has secured a Bulgarian iGaming license and is now live on Inbet’s website. This expansion brings Expanse Studios’ popular game offerings including turn-based strategies gamified for iGaming, classic slots, traditional card games and the highly-acclaimed ones like Titan Roulette, Clown Fever Deluxe, Wild Icy Fruits, White Wild Whale and Joker Poker to Bulgarian players.

Diverse Gaming Portfolio Now Available to Bulgarian Players

With the Bulgarian market entry, Expanse Studios introduces a versatile gaming experience to Inbet’s platform. The offerings include a dynamic range of games tailored to diverse player preferences:

  • Turn-based strategy games: Leveraging gamification, these games transform traditional strategy gameplay into engaging iGaming experiences, suitable for both novice and experienced players.
  • Classic slots: Players will enjoy a variety of themed slots that combine traditional gameplay with modern graphics and sound.
  • Traditional card games: A selection of popular card games offer something for every card game enthusiast.
  • Titan Roulette: This standout feature, known for its immersive experience and innovative design, continues to be a favorite among roulette players.

Commitment to Quality and Compliance

Expanse Studios not only cultivates a diverse gaming library but also adheres to stringent regulatory standards to ensure a secure and fair gaming environment. The acquisition of the Bulgarian iGaming license is a testament to Expanse Studios’ commitment to compliance and excellence in the gaming industry.

The partnership between Expanse Studios and Inbet marks a significant milestone in Expanse Studios’ expansion efforts. By combining Expanse Studios’ innovative gaming solutions with Inbet’s established market presence, both entities are set to offer a superior gaming experience to players in Bulgaria and potentially beyond. As Expanse Studios continues to develop and release new games monthly, Bulgarian players can look forward to a continually evolving and enriching gaming landscape.

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Week 17/2024 slot games releases

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Week 17/2024 slot games releases
Reading Time: 5 minutes

 

Here are this weeks latest slots releases compiled by European Gaming

Belatra Games, the specialist online slots developer, is on point with its latest sharply designed game, Golden øks. This Norse-inspired adventure carries on from the popular Axe of Fortune title that hit the market at the turn of the year. Golden øks is set against a 5×3 layout and is brought to life with a powerful soundtrack to heighten the atmosphere.

Belatra grows games portfolio with Golden øks title

Endorphina, has announced the release of its brand-new title, Jolly Queen, which will join its portfolio on April 27th. Jolly Queen is a 5-reel, 5-row fruit slot with 50 fixed paylines, introducing players to the lifestyle of the nobles. On top of the aristocratic ambiance, Jolly Queen provides players with Free Games, allowing them to master the reels.

Endorphina releases its newest title - Jolly Queen!

Evoplay has released Candy Craze, a vibrant slot stacked with features and modifiers, including the powerful Gum Drop Multiplier which boosts win potential. Set amidst the backdrop of sumptuous sweets within a cloudy landscape, the 5×5 cascading reels title gives players a sugary rush when the Gum Drop Multiplier activates, revealing a mystery value at the end of each winning spin up to x100, enhancing the chance for wins during the main game and Free Spins.

Yggdrasil, a leading iGaming publisher, has revived the gold rush in a jackpot-filled game that embodies the spirit of old west prospecting in Gold Frontier Jackpots FastPot5™. Fans of lower volatility slots with straightforward mechanics that get fortune seekers right to the heart of the action are tasked with gathering keys to enter the treasure bonus game.

Relax Gaming is offering players some opulence in its latest release Sultan Spins. This high volatility slot sees its gold-trimmed reels set against a sprawling desert metropolis. Players have the chance to rack up riches via an entertaining free spins feature and lucrative local jackpot.

Greentube has introduced its latest title in the popular Diamond Link ™ series, Diamond Link ™: Mighty Dwarves Inc. Set deep in underground mines, this adventurous 5×3 slot is packed with innovative features for ample chance to win across its 25 paylines when players spin the reels adorned with hammers, hard hats and laser symbols.

Get your eyes ready because it’s time to take a trip to the pet centre to meet the ugliest, quirkiest, wildest-looking pets you’ve ever seen in the brand new slot, Fugly Pets, from Stakelogic. Fugly Pets takes players to a banged-up old pet store to explore its collection of weird and charming, downright ugly pets. Meet a scruffy parrot, a catnip crazed kitty, and an unfortunate-looking little dog.

 

 

Load your tackle box, bait your hook and get ready to reel in the catch of the day in Fishin’ The Biggest from Apparat Gaming, the in-demand German software provider’s latest splash hit slot that sees players trawl the sea for free spins and massively multiplied prizes. Played over five reels, three rows and ten fixed paylines, Fishin’ The Biggest is a highly-volatile title with an outdoor angling theme.

Thunderkick has announced the launch of Midas Golden Touch 2, the highly-anticipated sequel to the acclaimed 2019 original. This latest release invites players to rediscover an enchanted realm where everything King Midas touches turns to gold. The 3×5 video slot boasts 15 paylines and showcases Thunderkick’s signature high-quality design and innovative features.

Belatra Games, the specialist online slots developer, has served up another classic with its tasty Chef’s Sticky Fruits slot. This latest release from Belatra’s studio  is a vibrant and juicy addition to its renowned catalogue of slots. It’s a 5×4 slot game bursting with colour that’s heightened with an upbeat, retro soundtrack that perfectly captures the essence of fun at the heart of every play.

Belatra serves up tasty Chef’s Sticky Fruits slot

3 Oaks Gaming has launched 3 China Pots: Hold and Win, the first time the company has integrated the popular 3 Pots mechanic within a Far East-themed title. The latest instalment from 3 Oaks to incorporate the 3 Pots functionality sees players transported to the allure of the Orient, where the Extra, Double and Multi modifiers influence the Bonus Game once activated.

3 Oaks Gaming presents a feature-rich trip to the Far East in 3 China Pots: Hold and Win

Pragmatic Play has unleashed roaming wild re-spins and random guaranteed wins in Release the Bison. Symbols of the American frontier abound in this 5×4 slot, where hitting four or more rampaging bison triggers the wild re-spin feature, during which all wilds roam the reels to boost win potential.

Blueprint Gaming’s latest slot release tasks players to look for the leprechaun’s pot of gold under the water rather than at the end of the rainbow in Plenty O’ Fish, a 6×4 hybrid of sea creatures and shimmering rewards. Players must look to unlock a tackle box of treasure with a jaunty leprechaun being the key to wins, lurking behind a dynamically coloured underwater background that changes when the bonus game is triggered.

Booming Games has launched its latest sweet sensation to its collection of engaging slot games – Fruit Heaven Hold and Win™. This is a deliciously designed 5×3 slot game with 25 paylines, which promises players an exciting experience full of fantastic fruity features and Stacked Wilds.

Wazdan is multiplying jackpots in the follow-up to its top-performing game Mighty Wild™: Panther Grand Gold Edition. Venturing to the depths of the jungle where a black panther rules the reels on a 5×3 gameboard, the new edition provides even larger win potential. With the increased value of the Cash symbols and Cash Infinity™ symbols, there is also a more lucrative Grand Jackpot of 1500x the base bet.

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