Press Releases
Pinnacle pens Enteractive partnership

Operator integrates supplier’s churned player reactivation solution
Malta, Tuesday 27th February 2018: Pinnacle, the award-winning online sports betting and eSports operator, has taken initiative to invest in its players by striking an agreement with the leading retention solution provider, Enteractive.
Enteractive’s Player (Re)activation Service is now live with the operator, which turns churned players into active users through its unique one-to-one personal phone calls.
The solution sees trained agents conduct interviews with individuals to understand exactly what they want from their gaming experience and guide these players accordingly.
In addition, Enteractive’s socially responsible method, which is compliant with the Global Gaming Guidance Group, can alert operators to potentially vulnerable players ensuring they are handled quickly and responsibly.
The Pinnacle partnership follows the recent agreement Enteractive sealed with Gaming Innovation Group at the end of 2017.
Enteractive CEO Mikael Hansson said: “We had a strong end to last year and I’m thrilled we’ve started 2018 in a similar fashion with the launch of our services with Pinnacle.
“This is another major deal for us, which highlights our growing reputation in the iGaming industry as a reputable and trustworthy provider of player retention solutions. We’re excited to be working alongside Pinnacle and become a key part of their CRM strategy, helping them invest in their churned players and rediscover the operator’s quality offering.”
Pinnacle CEO Paris Smith, said: “Acquiring new players is becoming very expensive, and it’s imperative to utilise cost-effective retention solutions where possible.
“We’ve already experienced a surge in churned players becoming active users with us once again since partnering with Enteractive, such is the effectiveness of their one-to-one personal calls. The investment is also proving very useful in helping us flag vulnerable users and aid us in our responsible gambling efforts.”
About Enteractive
Enteractive is a leading provider of player retention solutions for the iGaming industry. Co-founded in 2008 by CEO Mikael Hansson, the company’s Player Reactivation Services help operators return churned players back to action, while its Player Support Offering makes sure active players stay on board. Enteractive received its Responsible Gaming accreditation from the Global Gaming Guidance Group and is committed to supporting and augmenting the responsible gaming policies of its operator clients. This includes promoting the awareness of problem gambling, as well as improving prevention, intervention, and treatment. Their clients within betting and gaming include leading names such as Betsson Group and Gaming Innovation Group. For more information on our, please contact Andrew Foster at [email protected]
Asia
Continent 8 Technologies continues global expansion with two key hires in Asia

Lalaine P. Vidal joins award-winning infrastructure provider as Business Development Manager and Christopher Caturay as Technical Solutions Architect
Continent 8, the award-winning global managed hosting, connectivity and security provider, continues to build out its presence in Asia with two key hires.
Lalaine P. Vidal joins as Business Development Manager and Christopher Caturay as Technical Solutions Architect. Both will be based out of the Philippines and will be responsible for supporting the company’s growing customer base across the region.
Vidal has more than a decade of experience in sales and marketing across a range of sectors including banking, BPO, real estate, telco and IT cyber security. Caturay is a cyber security professional with experience in the end-to-end process of deploying solutions and applying best practices for various businesses and in a range of sectors.
The hires form part of a wider push in Asia, where Continent 8 already offers infrastructure, connectivity and security solutions to a range of customers in iGaming and beyond.
The company’s cyber security offering has seen exceptional growth in recent years, keeping up with the evolving cyber security landscape, and with cyber-attacks at an all-time high in Asia, Continent 8 can defend a customers’ infrastructure against the growing number of threats.
Lalaine P. Vidal, Business Development Manager at Continent 8 Technologies, said: “The opportunity to join Continent 8 was one I simply couldn’t turn down. It is the leading infrastructure provider in the industry, and I am looking forward to using my experience in sales and marketing to drive the business forward and further establish its presence and customer base across Asia.”
Christopher Caturay, Technical Solutions Architect at Continent 8 Technologies, said: “Asia presents unique challenges when it comes to infrastructure and cyber security. I’m excited to be working for a business that has a comprehensive and unique solution for businesses targeting the Asian market.”
Peter Williams, Managing Director – Asia Pacific at Continent 8 Technologies, added: “Lalaine and Christopher are great talents and are a brilliant addition to the Continent 8 team in Asia. This is an important market for us and one where we have ambitious growth plans that we are actively deploying.
“Lalaine will play a vital role in introducing more businesses to Continent 8 and the award-winning solutions that we provide, while Christopher will ensure that customers are deploying the right products and services for their organisation. This localised approach, along with having feet on the ground, is what makes Continent 8 the go-to infrastructure and security provider for companies targeting Asia and other markets around the world.”
Via network points of presence in Hong Kong, Japan (Tokyo), Philippines (Manila), Singapore and Taiwan (Taipei), Continent 8 connects Asia to the rest of the world over a high-capacity, fully redundant private network comprising 90+ locations.
Meet the Continent 8 team at ASEAN Gaming Summit, 21-23 March 2023 at the Manila Marriott Hotel.
Latest News
PRAGMATIC PLAY SECURES LATEST DEAL IN SWITZERLAND WITH SWISS CASINOS

Pragmatic Play, a leading content provider to the iGaming industry, has partnered with Swiss Casinos, one of the biggest operators in Switzerland, as it further expands its foothold in the regulated market.
The supplier’s entire slot portfolio is now live with Swiss Casinos, giving players access to more than 300 premium games. Those include recent titles The Knight King™ and Cowboy Coins™, as well as multi-award-winning player favourites Sugar Rush™ and Gates of Olympus™, which are proven performers in the Swiss market.
The deal follows similar agreements with major Swiss brands such as Pasino.ch (Groupe Partouche) and 7melons (Grand Casino Bern), as Pragmatic Play cements its position at the forefront of slot development and distribution in Switzerland and beyond.
Irina Cornides, Chief Operations Officer at Pragmatic Play, said: “We’re thrilled to welcome Swiss Casinos to our growing operator base after a fast and straightforward integration. Introducing Pragmatic Play’s premier games
to an even larger audience will further strengthen our position in Switzerland, where Swiss Casinos is a leading online gaming brand.
“We look forward to working with the team closely as we continue to build momentum in this key regulated market.”
Patrick Mastai, Director Online Casino at Swiss Casinos said: “Pragmatic Play remains one of the most consistent and unique slot providers in the market. It makes sense for us to partner with such a leading industry name on our latest venture which will undoubtedly positively impact our growth plans.
“We are excited to be able to bring such a vast array of new titles to our casinos and raise the stakes for our slot enthusiasts.”
Latest News
Yggdrasil creates a buzz with new launch Bugs Money

Yggdrasil and Reflex Gaming are transporting players to a world where bees make more than honey in the latest YG Masters creation, Bugs Money.
Hailed by Reflex Gaming as one of their most impactful slots to date, the game presents a wide array of vibrant bees, bugs, insects, flowers and fruits. The colourful art and design is coupled with thrilling features: Free Spins and Glow Wilds reel modifiers.
The Free Spins feature is triggered when three or more scatter symbols land and offers a choice of 3, 7, 10, or 15 Free Spins with a max win multiplier of 50x, 20x, 10x and 5x respectively. This allows players to directly set the volatility of the Free Spins feature and encourages user participation.
During the bonus, the majestic Queen Bee symbol can land on the centre reel, increasing the multiplier by 10x, up to a huge maximum of 500x.
When the Glow Wilds reel modifier bonus is triggered during the base game or Free Spins, the setting changes from day into night. While the reels are spinning, glow bugs land on random reel positions to add wild symbols. The Queen Bee can also make an appearance during the Glow Wilds bonus to deliver insane wins.
Part of the YG Masters portfolio, Bugs Money is Reflex Gaming’s 13th title as part of the initiative. The offering is powered by GATI, Yggdrasil’s state-of-the-art technology enabling partners to employ the preconfigured, regulation-ready, standardised development toolkit to consistently produce cutting-edge content followed by rapid distribution.
Stuart McCarthy, Head of Product & Programs at Yggdrasil, said: “Bugs Money is a playful, fun and vibrant title with straightforward yet engaging game play.
“Our partnership with Reflex Gaming has been fantastic to date with over 10 titles launched and we are excited to introduce yet another premium game to our wide operator network.”
Mat Ingram, CPO at Reflex Gaming, said: “This game has been a lot of fun to create. It’s another original concept from our studio.
“Despite the tranquil setting, it can quickly turn volatile. The Free Spins can dramatically increase the volatility by offering a super volatile mode. Allowing players to set their own volatility in the Free Spins feature offers greater engagement and ensures the title appeals to a wide demographic.”
-
Compliance Updates6 days ago
Netherlands Gambling Regulator KSA Fines Bet365 for Marketing Breaches
-
Gambling in the USA6 days ago
Gaming Americas Weekly Roundup – March 6-12
-
Latest News7 days ago
Heading to the races? You might need your payslips
-
Industry News6 days ago
Sports Betting Global Market Report 2023: Rapid Growth of the eSports Sector Presents Opportunities
-
Latest News6 days ago
Stakelogic brings the heat to PepperMill Casino in Belgium
-
eSports6 days ago
ESL FACEIT Group reveals the ESL Pro Tour for Dota 2 – a heroic Dota competition
-
Latest News6 days ago
PADDY POWER AND SPOTLIGHT SPORTS GROUP ANNOUNCE RENEWAL OF VIDEO CONTENT PARTNERSHIP
-
Baltics6 days ago
TOPsport makes Lithuanian slot history with record payout